Friendly people. They work with original parts. Awesome staff. Very experienced in estimating repairs.

I called 16 or more times 30 minutes before they closed and no one answered. They should put more staff. read more

Monarch Collision Center - Body Shops Near Me - Federal Way, Washington

Purchased an aftermarket front bumper for my Jetta and needed it paint matched. Shopped around a few local shops and found a great deal at this shop. Brian was very transparent about the entire process. Great communication. I recommend taking your vehicle to this shop if you need any work done to it. Quality work and great people. read more

Monarch Collision Center - Quality work - Body Shops Near Me - Federal Way, Washington

Outstanding customer service! Brian and his team went above and beyond on a small job that made it feel like a huge priority. They didn't overcharge and were extremely accommodating to my schedule. I highly recommend their shop! read more

When I was rear-ended and needed a new bumper, another business told me they couldn't even give me an estimate until a month later because my car was drivable. I called Monarch, and they got me in two days later. Brian, the owner, was professional and friendly, even offering to help with a rental car if I needed one. The parts for my car came in two weeks later, and I dropped it off Monday morning. On Wednesday afternoon I picked it up and discovered not only was it totally repaired, but it had also been so thoroughly cleaned inside AND out, that it looked and smelled new. I highly recommend Brian and Monarch Collision! read more

This is literally the best body shop you will ever find. Be happy if you can get your repairs done here by a locally owned team that does amazing work and cares about their customers. They did such a great job on my daughter's car. We will use them again for sure. 100% read more

I highly recommend Monarch and the quality of their work. My car looks great again. Brian is experienced and kept me informed of their progress throughout the repair process and paid attention to every detail. I like to support smaller family businesses. Great quality with a personal touch. read more

New to the area and I needed a scratch removed from my car and came across this business. Brian was great, he assisted right away and and fixed the scratch I had! He is a Federal Way native which probably explains his passion and kindness while running a business. Highly recommend! read more

Monarch Collision Center - Body Shops Near Me - Federal Way, Washington

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I've been living in downtown Seattle the past few years but will only take my car down here when it needs damage repairs or work done. Brian and his team are the most professional, efficient and down to earth people and keep you updated throughout the whole process. Nothing but high quality work and high quality people here. read more

Moderate fender bender that put a large dent and tear on the driver side. Brian at Monarch explained the entire step by step processes how the insurance companies will handle the process and payment. Monarch will treat your car like it's their car. There's 2 ways you can fix auto damage; you can dress it up with a band aid or you can fix it the right way! Monarch will not cut corners and they will fix the right way. After dropping my car off Monarch drove me to the rental car facility and when the repair was finished they drove the rental car back for me. If you need auto body work look no further. This place is a hidden gem! read more

Brian & team saved my bacon and have been great to work with. I had a complicated situation (a nice older car that costs a lot to repair but isn't worth a ton, so a small to medium problem runs risk of totaling it) and he worked with me to get the car fixed on a tight budget. The team did a terrific job, there were definitely some curveballs along the way, but the car looks better now with 102K miles than it probably has since it was brand new. No kidding, it looks that good! Thank you Monarch Collision! read more

I got in my first accident a few weeks ago and shopped around several local companies. Brian and team really made me feel like a priority and gained my trust by going above and beyond to get my Audi back in shape. The repairs was done very timely and beat my expectations. They really do an awesome job communicating thru the process and use OEM parts without cutting corners. Thanks guys! read more

Absolutely the best. I don't have enough words to describe my awesome experience at this shop. As an Uber driver it's usually stressful dealing with repairs, your car is your job and any downtime affects your earnings. Brian and his team not only stood up for me to make sure the insurance company paid for the right parts but did the repairs within the timeframe we agreed upon and did a great detail job. Monarch collision is definitely a wonderful asset to have in our community read more

These guys are amazing!!!! Brought my car in not knowing if they could fix it, but they did an AMAZING job and made it look like nothing happened!! They also had great customer service and want to make sure you leave happy! A great place to to get your car fixed! read more

My car window was broken into . After going to about 4 different auto glass places which were all closed because it was LABOR DAY. Passed by to monarch collision on A DAY OFF and Brian helped me out tremendously. Brian helped my Place an order for cheaper glass for my car as well. Came back the next day and I was in out! Job well done, swift and very courteous staff! Thank you Jose for opening the door for me on a closed day! read more

Monarch Collision Center - Body Shops Near Me - Federal Way, Washington

I had to take my car in to get the rear bumper replaced after I was rear ended. Brian was a HUGE help from start to finish. He dealt with the Insurance Company so I did not have to as it was a 3rd part Insurance Company. Everything looks absolutely gorgeous. He is just around the block from me and if I am ever in need again I will definitely go back. HIGHLY recommended. They went above and beyond my expectations. Thank you. read more

If you need bodywork done on your car take it to Monarch! Bryan the owner was very communicative throughout the entire process and made sure that I was fully satisfied with the work they were doing. When I got my car back it was almost perfect and you could not tell that it was an accident at all. I highly recommend the shop to anyone. read more

Brian and team are the best - they treat every vehicle like their own and their quality can't be beat! I won't take my vehicles anywhere else! read more

Brian is both professional, communicative and understanding. He went above and beyond with customer service and I highly recommend Monarch Collision. He has 5 stars for a reason! read more

What an awesome job Brian and his team did repairing my car! They are very knowledgeable, professional and kept me informed through out the entire time. They care a great deal about customer satisfaction! Their workmanship is outstanding and they are proud of the work they provide. I'm very happy and sure I found the right business to take care of my car if I ever need autobody repair in the future. Thanks to Brian and his team for providing excellent work! read more

The staff at Monarch Collision Center were awesome at addressing the autobody damage to my car. The final results were outstanding. It is obvious they put a great deal of time and care into their high quality autobody work craft. They went above what was expected by thoroughly inspecting and cleaning my car. They also provide rides to the car rental place. Very accommodating​. Highly recommended! read more