I had a great experience with Bratch Auto Body & Repair after dealing with issues from a previous repair done that did not hold up due to paint adhesion issues. From the beginning, they were straightforward and knowledgeable. They took the time to explain what likely went wrong with the prior paint job and answered my questions clearly without trying to upsell anything. I received quotes from multiple shops, and Bratch came in at around $1,000, which was the most reasonable option. More importantly, the quality of the work and the turnaround time were both excellent. What really stood out to me was the attention to detail--they didn't just fix the bumper, but also vacuumed and cleaned the interior and exterior of my car, which I did not expect. Overall, the experience felt Honest, Efficient, and Professional. I would definitely return and recommend them to others. read more

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I had an excellent experience during my recent visit to Bratch Auto Body, and I can't recommend them highly enough. My 2010 Prius was badly damaged when a tire from another car flew into my vehicle while I was driving on local highway 169. This happened on a Saturday morning just five days before Thanksgiving, and based on the damage, I honestly thought I'd be without a car for the entire holiday. Desperately, I reached out to Paul, my trusted store manager at Firestone Covington, and he suggested I contact Bratch Auto Body in Kent. It was already around 10 AM, and Google Maps showed they were closed on Saturdays. I called anyway, expecting to leave a message - but someone answered and told me to bring the car in right away. From that moment on, everything was outstanding. The store manager inspected my car, gave me a clear estimate, and an expected completion date. I was shocked (in the best way) when he said it would be ready by Tuesday. The price was also very reasonable, much lower than I had expected. Since I needed a rental car, I planned to walk to Avis in the rain, about 20 minutes away. But the young lady at the front desk stopped me and said she would ask her boss to help. A minute later, the store manager personally drove me to the rental location. The kindness truly meant a lot to me, especially because of the unusual events I had to go through that day. On Tuesday at 2 PM, I picked up my car, fully repaired. The manager carefully walked me through what was found and fixed, showing photos from each stage of the repair. The work was done professionally and thoroughly. They even washed, waxed, and detailed the interior. My 15-year-old car came back looking almost brand new. Today is Thanksgiving, and thanks to Bratch Auto, my car is back safely in my garage. They are not only professional and affordable - they genuinely care about their customers and understand the stress they are under. This wasn't just the manager- everyone there treated me with warmth, kindness, and care. I am truly grateful. This is a level of service that worth paying with satisfaction. Thank you! read more

Bratch Auto Body & Repair - before - Body Shops Near Me - Kent, Washington

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I chose Bratch almost randomly, but from the initial contact to get an estimate, to when the car was completed, I knew I had made the right decision in choosing them to get a large portion of my car painted due to scratches caused by a chain link fence falling into it. I can't be happier with the result. My car looks like new, and there isn't any noticeable color variation between the old paint (12 years old) and the work they did. My car has only 78,000 miles and I plan on keeping it for a long time, so this was important to me. The final bonus was that it was a very reasonable price! Thanks Bratch's! read more

My stolen/smashed car has been rebuilt by Bratch Auto Body and it is perfect. But best of all is the incredible service provided by takjng the car to State Patrol for me, offering to keep the car while waiting for appointments and all with incredible kindness. Plus, amazingly, the final bill was LESS than estimated. I so highly recommend Bratch for so many reasons. read more

After years of patronizing, plus sending personal and professional referrals--that has come to an unfortunate end. My car was vandalized causing enough damage to warrant reaching out to bratch's. I made the trek from rural snohomish because I am now widowed and my dad is retired out of state. The difference in service was remarkable and in the worst way possible. My insurance handled communication poorly but after further investigation so did my former friends of Bratch. They inflated the costs sooo much that it appears my car was totaled; the new parts they supposedly replaced? Not new so now my car is not "insurable". In unwinding, we learned that an itemized invoice was never produced; something my then insurance should've caught. Did I mention it took nearly 3months for cosmetic repairs. Granted-my car was trashed BUT there was zero communication or urgency. My key fob was also lost in the process. Never again. If you are a woman, unfortunately, you must proceed with caution or take someone with you. read more

The work that this business preforms goes above and beyond anything that I have ever seen or dealt with. All of the staff make sure to treat you with the same respect as that if family. Even during a shortage of parts especially when parts were not yet available they kept me informed and still pressed to get them in. They helped me with the insurance end of things as well. I will always come back and refer anyone needing auto body work done to this company. Treating their customers like family instead of just another sale speaks volumes! Thank you to all of the staff at Bracht Auto Body read more

I had my front bumper re sprayed here to remove rock chips and to fill front bumper license plate holes. They also installed a splitter and carbon fiber lip. The passenger side splitter wasn't fully flush, I came back and brought my car because I am very OCD and want everything to be perfect. They took care of me and fixed my issue. These guys are great, its unfortunate they are forced to leave the Seattle area and move to Kent. read more

How can I give them 10 stars? These guys are so good (not just at fixing your car) but in everything we had to do to get my wife's car to them. From towing to responding to the emails and calls in a timely manner. My 2nd time dealing with car damage from being hit and they are so good and kind, its almost as if I want to get hit again so I can deal with them :) They were also more responsive than the insurance company reps and I think they should open their own insurance business as I would sing up with them in a second. God Bless Bratch Auto Body crew and THANK you x 100000. PS, I'm not kidding...don't waist your time looking for other autobody shops......and who cares where you live......tow it to these guys. read more

If you're a woman, and you come alone, proceed with caution. Surinder will proceed to make an estimate and then say that you need something else replaced. I still have 4 inches left on my front brake pads and 6 inches on the back. They'll provide you with a pick up date but never live up to the promise. From my experience, it just felt like they were price gouging. I wouldn't bring my car back here, I'd rather pay my deductible and get faster, real time updates read more

Highly recommend this place. They charged me $500 for some deep scratches on the back of my Acura, compared to this other place I got an estimate for almost $1000. The other place I previously went to said that it would take them a week to get my car back to me as well. I think the guy who helped me out at Bratch's was name Survinder, but he said that I could bring my car that Wednesday morning and it would be done by 5pm and he did. Less time, less money. I'm all for it. read more

Amazing Autobody shop. They do quick turnarounds and are a breeze to work with. Highly recommend their services!

I ended up here by accident. I literally rolled into their shop scraping the ground under me as I drove! Turns out my suspension was completely busted on one side. I showed up at 2:30 on a Monday and I had my car back by 5pm on Tuesday! I was quoted 550 and then on the phone 630. When I went to pay he only charged me 555. Great price and great turn around time. They never made me feel pressured to fix more than my budget allowed which is common for women in car situations. Thanks again Bratch and I'll be back! read more

I was a little skeptical to see 4.8/5 rating with only 80 reviews when I researched where to bring my car to repair. But they did amazing work, great service (even when busy) and had the car done in the time frame they gave me. This is amazing especially with the shops in the area being very busy and parts severely delayed (some shops said will take several weeks to start working on it). Will definitely use again in the future and recommend to family/friends! read more

Go to Bratch because of the good reviews but turn out it was a disappointment. I got my repair quoted with the owner and told them exactly where on the car I wanted it to be repainted, repair etc. When I pick up my car the first time only half of the work was done so I bring it back to have them paint the other part that need to be painted. The job that they do on the second time I got my car back was half ass but at this point I gave up because every time I have to pick up my car I need my friend to drive me and they just play dumb and refused to do a better job. On top of that the wire behind the bumper was not wired probably, I can see unconnected wire hanging underneath my bumper. Pro: not much dust or particle on the paint job Probably better than Maaco Decent price Con: Did not sand or strip the base paint. It leaves bubbles in some area of the paint and you could peel off their new paint by hand. Only do half the job that was quoted on the paper. read more

Took a side mirror assembly in to get painted. Was skeptical of the color matching at first glance, but the color was totally accurate. Service was quick and professional, and I would definitely come back if I'm ever in need of auto body work. read more

With body shops and auto repair - a lot of times it feels a little shady, like you're not quite sure whether the quotes you're getting are fair or not. Not the case here - a friend of mine who works in auto insurance claims sent me to Surinder (Bratch) after a moment of poor judgement where I sent my new car flying right into a concrete barrier. I called around to 5 or 6 other shops and they were the cheapest by about HALF. Surinder is a friendly, to-the-point guy. I dropped off a bumper that needed to be painted and came back a day later to pick it up. Quality and paint match appears top notch. They're pretty much guaranteed to be cheapest - as they will knock 15% off a competitor's quote. read more

I wish i can give 6 stars for a review. By far, this has been THE best body shop I've been to my entire life. Don't let the outside appearance fool you, the staff is very friendly, and I had great conversations with the owner. He has owned this place for 17 years and business is good! I came to this shop to get my rear bumper fixed from someone rear ending me. I was wanting to get my front end fixed as well, to get my custom bodywork patched up. He ended up fixing the front end for FREE, and he said it was on the house. (It would have cost around $300). Upon dropping my car off, the owner even personally drove me back to my place. I couldn't ask for a better experience, and i highly recommend this place to anyone else. read more

My husband and I bought a wonderful used car - a bright orange Land Rover Discovery. We had it for less than two weeks and I put a huge hole in the fender. I was devastated. My mechanic referred me to Bratch Auto Body & Repair. I brought the car there and was AMAZED at what they did for me. They really have their customer at the core of their values. They looked at my vehicle and came up with ways to safely repair the damage at minimal cost to me. I brought my truck in and decided to spend the day at a nearby coffee shop. Their staff provided transportation for me and really took the time to listen to me, address my concerns and make me feel heard. The end result was incredible! The paint was matched perfectly... I could not believe that they could match orange paint so well - you cannot even tell that there was a hole. Picture perfect. If you need auto body work, go to Bratch. They care. Their attention to detail is unparalleled. The end result is WELL WORTH the investment. (which will surprise you with how much less it is than you expected) Wow! read more

This auto repair is not only the best in the NW when it come to making your car look like new at a more than fair priced, but Surinder and his crew offer honest and respectful customer service. I feel welcomed doing business with them. read more

Didn't know much about this place but needed some aftermarket parts painted. They quoted me a price that was less than half of what the other shops wanted to paint parts of a body kit and a spoiler. The paint job turned out excellent with no dust nibs or paint runs. Can't say much for any actual auto body work or install of the painted parts (installed it myself) but if you need any parts painted, this is the place! read more

These guys are awesome scrapped my car two days before my family was going to come visit from out of town. They were able to fix the paint perfectly and before my family flew in at a reasonable price while also honoring their coupon on the website. I highly recommend these guys they did a great job fast I plan on bringing my car there anytime I have a problem or issue. read more

After shopping around and researching many shops--some recommended by BMW Seattle, I settled on Bratch for the price and ease of service. They had the best price, were able to get me in in couple days instead of couple of weeks, and the level of cars they had in their garage assured me they knew what they were doing. I had my bumper repainted due to rock chips and filled-in license plate holes. Dropped off the car Monday and picked up on Wednesday. Results: The paint in the sunlight is a 95% match; I don't think it's ever possible to be 100% due to how the factory paint and cure the original paint. But it's damn good. There were a few rock-chip pockmarks that weren't properly sand down before painting and a bit of paint droop mark. I've brought this up to Surinder and he said he would fix it no problem. However, I was happy enough with the overall job and we ended up working out a deal. I love how they don't nickel and dime you! Will definitely be back for future jobs! Can't recommend enough. read more

Bratch Auto Body & Repair fixed my car and saved me from a headache. I had a hole in my 2008 Honda Civic above the back passenger wheel. I called at least 10 body shops in Seattle and Bratch gave me the best price. Bratch even directed me to their website, where it had a 15 percent off coupon. Within a couple of days, I had my Honda back. Bratch even washed it for me! Everyone was courteous and it was great to have my car back in great condition. read more

Outstanding customer service from the beginning to the end!! Its hard to find businesses and people who know how to treat customers. Bratch does!! I absolutely recommend!! read more

These assholes let us park during the Seahawks game not letting us know we'd be blocked in. Now we can't leave until the guy in front of us leaves! Thanks so much and we payed for this sh*t! Worst game in of the year now this... read more

I should've written this review last year but completely forgot until now. I had a dent on a brand new Subaru Forester, brought it into bratch and Surinder quoted me a very reasonable cost. Same day service and when I picked up my car it was unrecognizable. They had washed and cleaned the interior and charged me nothing for those services. I would highly recommend this shop for anyone needing body work. read more

This shop does an amazing job. They repaired the front of my car that got damaged and gave it a whole new paint job. It exceeded my expectations and looks perfect. read more

Bratch Auto Body & Repair - River Rock Green - Body Shops Near Me - Kent, Washington

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Wow how can so many people give such great reviews? They do not return calls, they are a week late and clearly take on WAY too many at a time. Terrible. the guys who answer the phone are terrible! Our car has been there for 9 days! They still have not started!!!! read more

I'd seriously give these guys 10 if I could. Great service, good price, nice work. They got me back on the road asap. What more do you want?

I had a great experience at Bratch! Surinder gave me the best estimate, and I didn't recognize my car when I got it back! I went for damage to my front wheel area, and Surinder threw in a new bumper in place of my damaged one! This is the second bumper I've had on this car, and it is not a cheap fix. It was an unexpected act of kindness. read more

Chose Bracht based on good Google and Yelp reviews for repair of superficial damage to side doors from damage done in a parking lot. A $3000 repair job. The good: the repairs were well done and of good quality. Ultimately, this is what matters The bad: Was told on two occasions that car would be ready, only to then told it was not - a delay of a day and inconvenience to reschedule pickup twice. A wheel was to be replaced and it was not - I had to point this out in order for charge to be removed. read more

I had my car there for 3-4 months with literally nothing at all done to my car. These people take advantage of you. I'm a 23 year old single female who knows little about vehicles and what repairs cost. I brought in my (front end damaged) Honda and was quoted $2600 for a job that my brother later told me was only a $1500 dollar fix. There was no word for months from them and I had to call several times to check status on the vehicle. I was always told that this will be done soon but that was a lie. I was actually willing to pay that amount. I am furious due to lack of communication and the incredibly disrespectful attitude they have towards customers. On top of this, the time that it took for everything was ridiculous. I honestly wonder how much longer they would've ignored my vehicle for. My brother got the car working in one day. Don't come here. These people are a waste of time. read more

Surinder gave me a very accurate quote (slightly higher than some other estimates I got though) on getting tree sap water drops buffed off my car and completed the job within two days. Interior car detailing was great too, even got the glitter off my floor mats! read more

Highly recommend based on price, service and quality. Let me start by saying they quoted a price that was half as a place in Bellevue. Quick service they did it in a day. Surinder explained everything to me and felt very comfortable there. read more

Surinder does a great job at half the price other places ask for. My car was finished a few days later than the initial estimated date but I had planned for this possible delay so it wasn't an issue. Most important of all, the work was so well done. The other place was telling me that without replacing the part, the fix will end up like a walnut. However, Surinder did it without replacing and the fixed part looks new. I was very happy. Surinder also smiled when he saw how happy I was with the result. read more

My Libra nature is making this review a bit hard to write. I brought my SUV here based on Yelp reviews. I got a quick and detailed quote for a driver side plastic bumper repair . There were a lot of cars parked outside. Everyone was courteous. My car was repaired while I was out of town. My daughter paid, drove the car to her house and picked me up at the airport. It was dark by this time so I didn't get a chance to inspect until the next day. My car had been gone through! There was stuff from the front thrown in back and my binoculars were gone. There was two huge scratches on the drivers side bumper! I keep forgetting the "don't leave anything in your car" rule here in Seattle so my bad for that but still. The cars are just left out front? I returned the next day to discuss and after a bit of discussion was nicely told they would take care of the repair and made an appt. for the following week. The work is good, however, the times quoted for repair are questionable. I was told I'd be called with a status and nobody called. Anyway they do good work but as far as customer service goes there could be improvements and a locked up yard would be a good idea read more

The staff and surinder were very honest and prompt in getting my car fixed. I would def recommend this place!

Great place to deal with. Super friendly and flexible. The work is great and they cleaned our car too. Professional shop. 100 percent recommend to anyone needing auto body work read more

Apon reading my review they contacted me about fixing the mistakes, which was awesome. Everything works as well as it did before I took it in. 4 stars for inconvenience. read more

These guys are awesome!! Service was quick and they went over and above for me. In addition, as a courtesy, they replaced my interior door handle! It is clear they are busy, but they got me right in and took great care of me. I highly recommend them. read more