Great staff, patient and kind. The doctor was very calming, and walked me through everything he was doing, as he was doing it. I highly recommend getting a root canal! We had a great experience. read more

Come to realize front end staff don't know what they are doing at this location. To include, poor communication. Multiple chances cause it's close to home continued disappointment. Rather drive a little further for better results and not get the run around. read more

The wait time took over an hour both times I've been. Then the second time I noticed a pile of dead and living bugs in the corner of the exam room. It grossed me out so bad I couldn't be treated. read more

The communication at this site is horrible. They cancel appointments. Multiple times I have arrived to have my teeth cleaned and am advised that they had to cancel the appt. They claim they contacted me, but there is nothing on my voicemail, nor in my call history. Nor did I receive a text message. It is very inconvenient when I take off work and this happens!!!!!!!!!!!!! read more

First time going to this location, and my last. I would rather drive across town to a different one where the front desk staff person isn't rude and patronizing. The big heavier set young white lady was very condescending, which besides the long wait for an empty office and no cars in parking lot seemed unnecessary and especially for no work being done as this was a "checkup" only appointment for them. I've never been to a dentist that only makes an appointment for a checkup to go over a plan and not do any sort of treatment or a basic cleaning. This was certainly a waste of time and money for me since I had to take time off work for this waste of PTO. The dental hygienist and doctor were great, sadly one bad seed left a bad taste in my mouth. read more

I initially felt my experience at Monarch would be good. All things were going well until the office manager Rachel B decided to interrupt a conversation between a staff member and I scheduling an oral surgery. When scheduling surgery for my son the front desk staff told me we would need a designated driver. I explained that was fine we would have a ride. Rachel here's the conversations and blurts out if you're doing both your son and you it will need to be two designated drives. One for the front and one for the back. I said okay and proceeded to ask is that an official policy or something where as the guardian I can say my son is okay to ride home with my designated driver and I? She proceeded to say it was an official policy. I stated that's fine, can you be sure to give that to me in writing. Rachel smartly asks if I want it on a sticky note. I stayed no, I would like an official company letter stating that the policy. Rachel proceedsd to say it would hav to go through the legal team. I asked if it's an official policy would the legal team already have approved it? Rachel avoided the question and I proceeded to tell her we would discontinue the conversation so I can finish scheduling my appointment. We successfully scheduled the appointment for June 12th. I received a phone call a few days before my appointment to be told the appointment has been cancelled due to safety. Rachel stated it's due to me not wanting to follow safety protocol. I explained I never stated it wouldnt be followed and its professional to cancel without speaking to the customer. Rachel did not check to see if arrangements had been made nor did she ever provide and official company letter stating the official protocol. My son has wisdom teeth that are now delayed in being pulled due to her lack of professionalism and competency's. Also, as a single parent not from the state of Texas the protocol has unforseen stressor is you're not seeking to understand the why. I will be filing a formal complaint and do not recommend this office to anyone under the care of Rachel Brewer. read more

I would like to know how your Arlington office (5760 W. Pleasant Ridge Rd, Arlington TX) can require me to take a oral cancer screening before even being seen by the dentist? I used the Monarch location on 6261 Grandbury Rd. in Fort Worth for years and was never required to take the oral cancer test. When the FW location was closed, I transferred to the Arlington TX office. When I made my appointment to get my teeth cleaned, nothing was said about the "required" oral cancer test. When I told the office receptionist that I didn't want the $66 test, I was told that I had to have it since the dentist required it. I asked how could a test be required since I have no family history of oral cancer. If the dentist had examined me and said I needed the screening, I would not have questioned the test, but to require every person to take a $66.00 test seems like a way for the office to pad the bill. (I wonder if people w/o insurance are required to take it.) Information from the Mayo Clinic website. "Medical organizations disagree on whether healthy people without risk factors for mouth cancer need oral cancer screening. No single oral exam or oral cancer screening test is proved to reduce the risk of dying of oral cancer. Still, you and your dentist may decide that an oral exam or a special test is right for you based on your risk factors. But no studies have proved that oral cancer screening saves lives, so not all organizations agree about the benefits of an oral exam for oral cancer screening. Some groups recommend screening, while others say there isn't enough evidence to make a recommendation." https://www.mayoclinic.org/tests-procedures/oral-cancer-screening/about/pac-20394802#:~:text=During%20an%20oral%20cancer%20screening,throat%20and%20neck%20for%20lumps. read more

I really love coming to my Monarch Dental. Dr. J is the best especially with people who have a little bit of a fear of dentists! Everyone here is very friendly and well no one likes visiting the dentist at least it makes it entertaining read more

Found this place via my dental insurance's list and scheduled an appt for routine cleaning, only to get there and have them try to hustle me into a more expensive and drawn-out deep-cleaning/whitening treatment plan- over a thousand after insurance, unnecessarily spread out over several appt dates. When I declined, they refused to complete the originally booked regular cleaning. SHADY! Went elsewhere for a second opinion, which was that I didn't need a deep cleaning, but I did need a couple fillings which Monarch totally missed- got everything done for a reasonable few hundred after insurance, two appts total. TLDR - Monarch's priority is profits. AVOID! If similar has happened to you with this or another dentist in Texas, file a complaint here: https://tsbde.texas.gov/complaints/how-to-submit-a-complaint%E2%80%8B/ read more

I've been coming to Monarch for years and never had a complaint. The front office is amazing, however at this time it seems that instead of providing service, instead of listening to a concern, this doctor says what you say is a concern it's not a concern and then proceeds to tell you what he thinks is happening . Then you show him clear as day the problem and he says, I don't see anything. How do you not see a cavity as clear as day. Because doesn't see, he won't treat and when it becomes so bad...then he'll explain that he didn't see it early but now it requires MUCH more work and much more cost.The doctor has become rude and surly and instead of doing work that needs to be done, he does a different service which then has to be completely undone which of course ends up costing the customer more than an initial procedure would've prevented this costing the client less. By the way I got in to see another dentist the same day and as soon as he looked inside he saw the cavity and advised that we should take care of it now because the location could cause tooth loose if let untreated. At this point I will be looking for another dentist. This was the visit that caused me to look at this office differently, not to mention a doctor who wants to respond with rudeness to my question as he huffed out of the office for the X-ray I never got. But two seconds later, I was being presented with the cost sheet. read more

I have been a patient at this location for 10 years. The last two visits, I have experienced a similar, unsatisfactory experience. My visit in March was just before the Covid shutdown. I was there for a routine cleaning, and waited 2 hours to be seen. i was told they were not aware they were so far behind, but a dental technician had called in sick. Today, i arrived for my appointment, and was told they were running 1.5 hours behind. i was again told "they did not notice", they were so far behind. This seems be a real disconnect then between the front office and the dental side. I told that I could not wait and hour and a half, and was rescheduled, but this is not really acceptable. I made childcare arrangements to come today, and I am also a teacher, so my time is very valuable in our current climate. In addition to this, I booked this visit 6 months ago, and was called last week asking me to come at a different time, because they "did not realize they had several appointments booked at the same time", and because of social distancing, I would need to change my time (which I did). We have all been dealing with Covid for 6 months now, so i expect that this would have been handled well before now. As it is, I did not get my teeth cleaned today (I am rescheduled for the first day of full, in person instruction at school), which will likely not be the best day for me to need to be somewhere at 4:30pm. I didn't really have another choice. I will be looking for another dentist. read more

These people will have their money grubbing liars call time after time. Just 170 dollars amd.paod in full, then just 212 dollars and paid in full, you owe 317 to be paid in full. Run from these thieves. Once u do buisness with them they never let up. read more

Caucasian lady at front desk came out to spray Lysol in the waiting lobby. She asks the only Caucasian couple waiting if they were allergic to Lysol, but completely walks past me and my mother (brown gals) without asking if we were allergic and doesn't spray our area either. Just so off-putting. Make sure you are asking all your customers about their allergies. read more

Got a bad tooth started swelling today. I came in to see if I'd get lucky and get seen. Well not only did i get seen i was given options on how to fix my tooth problem. These people were fast polite and made my visit as comfortable as they could. Even when it came to the bill lol. read more

Monarch Dental & Orthodontics - General Dentistry Near Me - Arlington, Texas

If you have a fear of Dentist visits DO NOT visit this office. They offer no sedation except for oral surgery, despite their websites claims of a "no fear" dentist visit. Worst experience ever on all occasions. Visit Endodontist Association of Arlington, they are true professionals with the correct experience/license to get you done right. read more

Honest..... These guys may not have granite and flashy decor. I've been through a lot of dentist this last year. Some of them unscrupulous . I have a rare condition called osteonecrosis of jaw. Dr Ortiz a periodontist was able to refer me to dentist that had treated this a lot. I also saw the dentist there, and he was honest. He didn't try to tell me I needed all this work done. It's so hard to find a honest dentist. Just had cleaning today by hygienist. She was very good. There is no kuerig coffee system here. Those aren't free. Your going to be paying for that. read more

Drove an hour and a half to go to the office because they verify that they accepted my insurance. When I got there and was in the dental chair for them to say I only get a discount and they do not take my insurance. They did good work but they overcharged me which is basically lying since they said they would take my insurance co-pays. Do not recommend. I was in agonizing pain needing a root canal and I feel taking advantage of. I needed the treatment they knew I was in horrible pain, I paid and arm and a leg. They did have very friendly staff and got me in fast even called me about a cancellation which was sooner than my apppointment. The endodontist was amazing I was very nervous he helped call me down and explained everything to me. I got a 5$ Starbucks gift card to write a review. However I regret having ever gone there as I now have a 1300$ bill I can't pay. read more

Completely incompetent. My daughter has had her braces on for 4 years without a result. Today, they accused her of missing appointments, and sent her home in tears because they couldn't find her records. All an excuse because the orthodontist was not on site to see her! Avoid this place at all costs. I changed dentists because I'd show up for an appointment to find the office closed, then they want to charge me for changing an appointment? Another in a line of cookie cutter dentists that don't know what patient serve is. read more

You no longer have a choice to decline the cancer screening and fluoride treatment at this location. That adds another $35 to your bill if you want it or not. I only am interested in a checkup and cleaning and I don't agree with not letting the customer decide the level of care they desire, so I am looking elsewhere. read more

Another one star review for this place. They are experts at clocking your insurance and milking every last dollar from it. I came here after a trusted and experienced dentist in another city told me I needed specific work done on my teeth, very easy and very simple. So I flew back home to Fort Worth and foolishly made an appointment here. Well, after two appointments they keep charging my insurance and they still haven't done any work. They took x-rays twice, I was charged for a consultation on my teeth three times, and still no work. I was charged for three examinations and they came up with a telephone book filled of work that needs to be done on my teeth. Look, there is a LOT of trust when going to a dentist. It's not like going to a doctor or even your car mechanic where you are told up front the work that will be done and what you will be charged. But at Monarch, you are told you are here for a checkup, then you see a stream of people - one dentist looks in your mouth, another (dentist?) looks in your mouth and takes notes, then two more take x-rays, then the perodontist looks in your mouth. At the end of the visit absolutely no work has been done, but what they don't tell you is that EACH PERSON THAT COMES TO SEE YOU IS ANOTHER "PROCEDURE" THAT IS BILLED SEPARATELY! So at the end of the visit your insurance takes this massive hit, draining your remaining benefits. and let's face it, there's no such thing as great dental insurance. Now I keep getting sales calls from this place, each one trying to scare me into bringing my wallet back here. The salesperson either doesn't understand the diagnosis I got or is inventing new problems that aren't there in an effort to frighten me and my insurance to make another appointment. I've learned my lesson, I now have a terrific dentist with a small practice that has been in business for 20 years and so doesn't have college loans to pay off or a huge staff to pay for. His diagnosis was very different from Monarch's and I am thrilled with the result. Look, I know that in the past 20 years dentistry has lost a lot of credibility become it is now more of a business and less about measured care, but this place is out of hand. Don't go here. read more

This is the worst dental office I have ever been to in my entire life! I'd write what happened to me here but it would literally be typing all day long so let me give you a summary. -I still have glue on my teeth from my braces I had when I was 17, I'm now 22. They also know it's there and haven't taken it off........ -They are always running late so no point of showing up on time. -No communication between staff members, you can only imagine how scary that is to know. -Will accidentally over charge you so check your receipt! -Will relay wrong information to you more than once. The one pro is that the Dental Hygienist is really nice. I and your teeth are begging you not to go here! Don't think that if you pick another location it will be better cause it won't! I've been to the Mansfield location too! read more

This was the best Dental visit I have ever had. From the Hygienist to the Doctor to the assistant! All were very helpful, explained all procedures in detail and performed the procedures expediently . I left feeling very satisfied and above all received a good report on the condition of my dental health. Thanks to the entire staff. read more

First off lets start by saying I havent been to the dentist over 20 years and to say I was a tad uptight would be an understatement. I called on a Monday afternoon, explained I had tooth pain. Gave them my insurance information and they had me an appointment by 9AM Tuesday. Was very apprehensive about going but the pain was unbearable by Tuesday. The office staff was very helpful and got me squared away. Jessica took me back and re-assured me many times nothing would hurt and really made me feel more comfortable. They took X-rays and the dentist came in and told me I definitely needed a root canal and it was on a tooth that already had a crown/filling. That whole thing took no longer than 20 minutes, gave me couple prescriptions to bring down the pain and fight the infection. Referred me to Dr Ingel, who only comes on Fridays. The front office staff said they were full on Friday but would try to work me in and would call me with a time. By Wednesday afternoon they had called me and got me an appointment at 8AM Friday morning. I called back multiple times to get prescription help and every time Victoria was very helpful and took great care of me. Now Friday comes and I get there at 8AM, the staff Friday morning in the office was also very helpful and took me back right on time. Dr. Ingel came in and explained what needed to be done based on my X-Ray and he got to work. I was very worried about the pain and Dr Ingel said he would take care of me and I wouldnt feel a thing. Both Angelica (tech, who did a great job as well) and his office manager really assured me I would be ok. Well let me tell you, Dr Ingel did a fantastic job and I never felt any pain. A He has renewed my faith in going to the Dentist. After trouble shooting and really doing a great job on my tooth they got me out of there. I cant not say enough how happy I was with the whole experience. Now I just have to go back and get a crown, which I will be scheduling and not putting off. Would recommend this location to anyone looking for a dentist. read more

If I could give this place 0 stars, I would. Even if you come on time for your appointment, you have to wait a looooong time before they call your name. My whole family went here for a year or so and every time, we waited between 1 hour-2 hours. It's definitely quantity over quality here. They just want the money and for us to go. My dad got a root canal here, and they ruined his teeth and messed up so bad that my dad was in pain for over a month (even with painkillers). And over the course of that month, he came in for checkups and the front desk and employees would be extremely cautious around our family because they KNOW they messed up BAD. I wouldn't let anyone I know come here ever. PLEASE DON'T COME HERE IF YOU DON'T WANT PAIN, WASTED TIME, AND EMPTY POCKETS!! read more

I was hesitant about coming to a Monarch Dental, but I decided to try and have an open mind. I go to the dentist very regularly and just recently changed insurances. I needed a basic cleaning and assumed they would be just fine for that. I was told over the phone that I could come for a new patient appointment but be prepared to not be able to have a cleaning done based on how my teeth looked. I was a little irritated, but assumed my teeth were not bad and should be a quick clean So I made it to the appointment. Staff was nice. I waited for 15-20 minutes to be seen in the waiting room. Had xrays taken after that. I was then taken back and seen by the dentist. After that a hygienist came and took measurements of my teeth/gum. Most numbers were 3. There were a couple measurements of 2 and two measured 4. They hygienist left and I waited for another 20 minutes or so. When I had been in the office for about two hours an office person came back to let me know I would need a 'deep clean' and the total bill would be $538 ..... I may have cussed. I sat there in that chair and just said 'Holy crap!' The office lady then talked about a payment plan if that was the issue.. That was not the issue. The issue is they are completely ridiculous to charge something like that for. The estimate included two separate appointments where I would have a deep cleaning, numbing and scaling done. Then a follow up where all I could make out was a $135 bill for a sterile saline rinse.... ridiculous. I'm a nurse. I can get normal saline anywhere and rinse out my own mouth. After I left I called a friend who is a dentist and sent her a copy of their estimate. She told me to get a second opinion and that Monarch is notorious for over diagnosing and that the numbers they had given did not warrant a deep clean. She said measurements of 5 and 6 would be expected for a deep clean. She suggested getting a second opinion at a private practice. After that I called my old dentist who's office secretary said the same thing about monarch. I was no longer covered at their office, but she told me a basic clean would be $120. I thanked her and said I would call back and make the appointment with them if a second opinion did not go well. I knew I didn't need a deep clean! I went the next week to a private dentist also covered by my HMO. The dentist was up front when I told him I was there for a second opinion. He told me he would look at my teeth but if I needed a deep clean he would tell me the same thing. I did find out that their charge for a deep clean would be under $250. So the dentist literally glanced inside my mouth and then said, 'you don't need a deep clean. Some people are borderline but you aren't even borederline. You can get a basic clean and come back in 6 months." Vist cost me $15. Don't go to Monarch. For anything. If they are going to turn a $15 basic clean into a $538 charge I can only imagine what they would do with a complicated patient. read more

Came in for an appointment. I called the office a day prior and spoke with the office manager Amanda, and gave her specific information about what I specifically needed and wanted. Due to a bad experience in the past at another Monarch Dental I was very reluctant to sign consents for procedures without a clear understanding of what was to be done. Amanda who seemed initially less than friendly informed me that I was required to sign the forms and she'd advise the doctor of my concerns. When the dentist walked in he told me some bullshit** about referring me out to someone in Mansfield because he didn't feel comfortable being my dentist, and all the work I felt that needed done was cosmetic. 25 year old fillings that are cracked, and damaged he didn't think needed to be replaced without even looking at them? He hadn't even examined my teeth, I mean tooth by tooth like most dentist do before rendering a recommendation. I hadn't done nor said anything to warrant what the doctor recommended. He simply dismissed my genuine concerns. When I took out my notebook and began to document his statement and asked him how he could make this determination without even assessing my teeth first, that's when he huffed and decided to do a half ass job of examining my teeth. The assistant Chantal just sat there did not take any notes, and walked out with another assistant ( guess she figured he didn't intend on doing a damn thing). A complete waste of my morning and drive. To others who are in need of real dental work, find another dental provider. A real professional that cares about " quality of patient care". This office is pure bullocks!!!!! UPDATED 3 HOURS LATER: About or within the hour after I left, I called the dental insurance company to explain what happened. The insurance company called Amanda, because I informed them she offered to have another assessment of my x-ray and my teeth reexamined. She agreed to have a SECOND opinion done without my being billed for a 2nd visit because I expressed I was not happy with the doctor's assessment of my teeth, I knew I had extensive decay, damage, and incomplete work done by another provider. She called me 25 minutes prior to my 2nd opinion upon learning about my review to apologize for the experience. She took it very personal that I felt she was initially unfriendly. Amanda going out of her way to correct what had occurred was one of those things that made me feel like customer service may still exist. UPDATED 1 HOUR LATER.... Now I'm still waiting to be seen (48 minutes and waiting 59 minutes later was called to the back), but i'll give them the benefit of the doubt for squeezing me in. Now, I pray this dentist and experience goes a bit better, or I am completely through with Monarch, and will notify my employer's benefits department by submitting a formal petition to remove Monarch Dental from the list of accepted dental providers. FINAL UPDATE....I'm tired, it's been a very long, dreary day. Essentially nothing I NEEDED nor wanted done got accomplished. The price I was quoted basically broken down translates to all necessary work being CODED (read between the lines) as cosmetic. Frankly, one sour experience years ago should have been enough. To the doctor this morning, instead a being an insensitive pri**. You should have simply done your job! This day was miserable. No one wants to spend their day driving all the way to tarrant county, waiting, filling out paperwork, then going to another dentist, being made to wait for an hour, doing a second unnecessary panoramic x-ray that came out completely blurred and unusable, then being told that yes you have damaged and decayed teeth, but to repair it will be billed to the insurance company as cosmetic? I just wanted all the problems with my teeth fixed. Charlotte perhaps you should worry less about the reviews people write and worry more about the genuine quality of care patients receive. Rather than a dentist spouting bullshit about cosmetic dentistry for decayed or damaged teeth before an actual exam, or another dentist trying to cover for their colleague by repeating the same malarkey or attempting to code necessary dental work as cosmetic to be spiteful to a patient in need of actual dental care, you people should be ashamed of yourselves. Please DO NOT send me anymore of your BS apology for a bad experience or responses of feigned concern. What the doctor did this morning should never have happened. He shouldn't have come in at all if he'd made up his mind that he didn't want to examine me. I should have just left. All this because I didn't want to initial one area? Or consent for changes to a treatment plan for dental work without being informed? What a crock!!!! read more

Monarch Dental & Orthodontics - Quality Care my A$$ - General Dentistry Near Me - Arlington, Texas

Awesome staff!! Very accommodating and friendly! Professional and excellent service!!

The front desk staff is incredibly helpful and pleasant to work with. This is my first time getting ortho work done in about 8 years and it has been absolutely painless. Highly recommend anyone looking for a dentist or orthodontist come here. read more

Just got a root canal and it felt great, they numbed me up nicely, my tooth looks great now

Fantastic front staff very sweet and kind, Assistant that help me getting ready for my cleaning was very helpful to keep me inform. My cleaning went smoothly and I will going back read more

Thanks to the help of my fiancé's friend this place has been the best dentist I've ever been to. I use to fear going to the dentist but here I have no worries cause I know everything is gonna be ok. Would recommend this place to anyone!!! read more

I go to the dentist every 6 months for routine cleanings and exams. I recently moved to South Arlington and decided to try out this place since it was close to my new home and covered on my insurance. This was a huge mistake. I called to make an appointment for a cleaning since it had been 6 months since my last one at my old dentist. I was told to show up 30 minutes early to fill out paperwork since it would be my first visit. I showed up at 1:30 and filled out the paperwork which took all of 5 minutes to complete, and sat around until 2:15 when they called me back for my 2:00 appointment. The lady immediately sat me in a chair and took X-Rays. Then she led me to a room to wait while they developed the X-Rays. 30 minutes later (2:45) she returned with the dentist who said my X-Rays look fine and then he poked around in a mouth for a minute and said "looks good" and left. I was then left to sit in this room for 20 minutes for the hygienist to come and examine my gums. At this point in time it is a little after 3pm and I am told that Mary will be in shortly to go over my treatment plan and what it will costs. Sometime close to 3:30pm Mary shows up and says that I need a two part cleaning which will cost me $186 and that I can wait another 2 hours for the hygienist to maybe do the first part today or schedule an appointment to come back. This place is a huge rip off. I have good insurance and there is no way a cleaning should cost anywhere near that much. At my old dentist a cleaning is $60 without insurance and my insurance fully covers the cost so I usually pay nothing. They wanted to charge for all sorts of extras that I don't need. I left angry that I wasted over 2 hours at this place and didn't even get my teeth cleaned. I will be making the hour plus drive to my old dentist for my cleanings from here forward. read more

This was my first Root Canal and my experience was fantastic! Dr. Ingel and his staff are wonderful. The entire process was quick and painless. He checked on me constantly because I was very nervous! Highly recommended! read more

Gosh ... where do I begin? I went in for a root canal retreat because it was something a doctor I saw a week prior while on vacation said I needed. First off; when I got there I had to wait over 45 minutes in the waiting room even though I showed up early for my appointment. I watched as other patients came in after me and were seen almost immediately. When I was finally taken back, the girl had an image of an X-ray up that was not mine. I was there for my lower left-hand tooth and she had an X-ray for the top right-hand tooth (scary) -- when I told her it was not my X-ray and it was the wrong tooth she actually tried to question whether I knew which tooth hurt. Really??? Now for the best part -- Dr. Joe Jemelka walked in and stared at the new set of full mouth X-rays that were taken and barely asked me any questions about my pain, where it came from or anything a decent doctor would normally ask. Instead he told me that the tooth needed to be pulled -- now, I knew there was something wrong with that because I had seen a doctor in a different state a week prior to the visit who said something completely different. When I questioned him, his only response was that he had been doing his job for 30 years -- what?? When I asked him to let me speak to someone at the office who specialized in root canals he said they didn't have anyone, but he did have a specialist that did implants -- now isn't that convenient ... What I actually needed cost $800 -- but what Dr. Jemelka said "I needed" cost $5000. I quickly realized I was being scammed and said I needed to get a second opinion. I emailed the X-rays to a family friend who is an award winning dentist (lives in different state) and he said the root canal was just fine and only needed to be capped ( no implant necessary), he said he didn't see any signs there would be any pain coming from that tooth, however, he did see that my wisdom teeth were coming in sideways and pushing against my teeth which was probably why I was experiencing the pain. Hmmmmm ... A detail Dr. Joe Jemelka happened to miss because he was only thinking of how to scam for the most amount of money. Later that week; I went to another dentist who also had the same diagnosis as our family friend dentist. So, my tooth was saved without having to be pulled and have another appointment set to get wisdom teeth pulled (ouch). I highly suggest you don't go to Monarch, it's really just like a used car dealership and Dr. Jemelka is a used car salesman not a dentist. After 30 years in the dental industry if he couldn't see someone had wisdom teeth coming in and the root-canal only needed to be capped instead of being pulled and having an implant, then I think he needs to look into another profession. read more

Dr Jamelka is the best ever!! He took care of my family and walked us through each step. He calmed our nerves and his team was the best!! Completely affordable with great financing options. Love the front desk team. Amanda, Jessica and Victoria are the sweetest girls ever!!! read more

On Monday 3-10-14 was my first visit to this office and no one even greeted me. I had to wait two hours before I was even seen by the dentist. I just wanted a regular cleaning but they tried to charge me $250 to do an 'upgraded' cleaning even after the dentist (Dr. Joe) said my 'teeth & gums looked really good!' So when I said no way to an additional $250 for a CLEANING...they wouldn't let me get just a regular cleaning!! So, after 3 hours in that cold, ugly office...I left with nothing except frustration. Their office manager was supposed to call me and of course she never did either. After reading all the other negative reviews about monarch dental in South Arlington. ...I see this is the shady way they must do business and I would highly recommend going elsewhere! K White read more

went in to get tooth pulled over a year ago. sold me 5 crowns and tried to sell me implants for another 20,000. the store i went to lost there dentist and they gave me runaround for 6 months then told me they lost my stuff . sent me to another location and they put in crowns they lost 6 months before and tried to sell me even more stuff and a sinus lift to do the implants i did'nt want . Did'nt go back and they tried to renew a plan they sold me. When i did not renew they sent me a bill for discount i paid for year before and all this and i still have the damaged tooth i went there in the first place for a year and a half later .i am going to talk to my lawyer about malpractice for leaving temporary teeth in my mouth for 6 months when they told me they were only supposed to be there for 3 months . if you value your teeth and health do not even call these people . very unprofessional and so unorganized .and now i have to get tooth pulled i went there for in the first place over a year ago . they dont want to help only sell . they care nothing for you they are just interested in your wallet read more

I would put no stars but that's not an option. I had my wisdom teeth removal done here a couple of days ago and found the entire ordeal to be a horrible experience. First off let me say the nurse who was doing the pre op obviously had more important things on her mind because she acted like she didn't even want to be at her job. The entire bedside manner and all around professionalism was lacking. Next while the surgeon was administering the IV he put the needle in my arm tapped it... then reached for his cell phone txted someone or did something on his phone and then gave me the shot. Professional? ha yeah I think not. I also noticed that the room they were performing the surgery looked more like a broom closet than an actual outpatient surgery room. Very dirty you could see cob webs all in the corners. The more I think about it the more I should have just got up and walked out. Now when I got home I was in the after surgery fog but didn't take long to realize that the sticky pads that are attached to the machine to monitor your stats were still on my chest.. All 3 of them were still attached. Also I didn't find it very comforting hearing the staff that worked at the office come in from lunch bragging about getting drinks at lunch and how much they drank. Doesn't post a very Professional image of you. I mean that's what you are a professional. In the end I would not go to this location if my jaw was in immense pain. Very unprofessional. The lack of respect is almost funny because you wouldn't think you would receive that now days. Call me old fashioned but Bed side manner, respect and decency for another human being while they are sedated and in your care is a big responsibility. read more

Monarch in Arlington was such a wonderful experience! From the office manage Alicia helping with everything we needed, to the dental assistant Chantal helping Dr. Jemelka was wonderful and took her time with us. And Dr. Jemelka was one of the best dentist we've seen. we will return! What a wonderful experience! We loved that the office manager was so helpful and involved in the quality of our care at our visit. We're very lucky! read more

If you are looking for sub par service this is the place to be. I was an ortho patient who had one of the worst experiences with the doctor. I wore my braces almost an additional year after being told I would only be in them for a year. The doctor was unable to explain my treatment plan and most of the time he took my wires off in between visits. I was overcharged for my treatment and after reaching out to the manager, who also confirmed I was overcharged and sent a statement showing the overpayment, I still have not received my money back. I have been contacting them for the last 8 months and have not received my money or a call from a manager there to discuss. AVOID this place at all costs - After wearing braces for nearly 2 years, I still have to get them again. My teeth were not straight when I took them off. I ended treatment to be rid of this place and here I am still fighting to get my $400 read more