Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.

Great staff and a fun, car themed environment! My kids love the cats in the clouds when they get…read moretheir teeth cleaned. If you know you know! Dr. Witte has served my kids for decades and I'm sure this office will see their kids as well. Love it here!

My son has been coming to this office since age 3. He is now 16 and we have had an excellent…read moreexperience every time. Otherwise we would've gone elsewhere by now. Good dentist are hard to find and we are lucky to have Dr Witte.

Michelle Lindsay is a wonderful doctor my girl's been going there since they were babies. Front…read moredesk receptionist margarita it's so pleasant and polite and sweet. I would highly recommend dr. Lindsey. Your child will be in good hands.

From the owner: Dr. Shannon Cestari grew up in Dallas. She received her dental degree from Texas A&M College of…read moreDentistry in 2003. She then when to Rochester, NY to complete her pediatric residency training at University of Rochester- Eastman Institute of Oral Health. Her passion is to have fun and be light-hearted with her patients. She strives to make it an enjoyable experience while delivering quality care. She is active in several dental organizations and mom's groups in the metroplex. Dr. Shannon and her husband have a daughter, Myra, as well as two dogs and two cats. She loves to travel with her family.

I have been a loyal customer of iKids Mansfield for 15 years without a single issue until I was…read morereferred to the Arlington location for my son's oral surgery. His appointment took place on 6/20/25. Prior to the appointment, our insurance coverage was verified; however, neither the Allowed Amount nor the Patient Responsibility was confirmed. As a result, I was overcharged $633.60. Despite my repeated requests, the Arlington office has refused to issue the refund I am owed. Initially, I was told that a refund could not be processed until my insurance provider issued payment. That payment was made on 6/25/25, yet the refund has still not been processed. I have contacted both iKids Arlington and D4C Dental Brands on multiple occasions (7/10, 7/18, 8/11, and 8/13) without receiving an explanation or timeline for resolution. Dr. Randy, I understand you no longer own the practice, but you are the reason my family has stayed with iKids all these years. I have never experienced an issue with iKids Mansfield, so this review is not directed at them. However, I cannot recommend iKids Arlington. Patients should ensure the office verifies all aspects of insurance coverage, including allowable amounts and patient responsibility, before receiving care.

Our 5 yo had an accident and was bleeding from his gums around his teeth. We tried to go to our…read moreregular office in Cedar Hill after calling repeatedly with no answer. We get there and a guy says it's closed because the air is out but there is one person inside. Not sure why they didn't update the phones to say they're closed but I go inside and thankfully the dental asst looks at the picture, agrees we need to be seen and gives us an ice pack, directing me to another location. I'm a little frustrated but I head to Arlington because it's closest. Got to the Cooper location at 2:05p. Sign said lunch from 1p-2p. Waited and waited but they still never unlocked the door. I tried it three times. And of course, repeated calls here are unanswered also. Watched other people try the door. Watched UPS try the door. It's now 2:50 pm. My still bleeding kid has yet to be seen. Just throw all the iKids locations away at this point. This is ridiculous. Update @ 3:10p: Someone called back from Arlington Cooper and advised the office closed early because the doctor was sick. A second closed office today with no note on the door or updated message on the phone system. Sigh...

My whole experience was great, from assistants to meeting Dr. La. I am hoping to make him my new…read moreregular dentist

I'm switched dental provers after a move and found Arlington Family through Open Care. I couldn't…read morebe more pleased. Everyone has been very helpful and friendly. Most importantly, when I had to get the shot before my fillings, Dr. La was kind and gentle!! No pain. Olivia was attentive and super supportive, too. Thank you!

As much as one can enjoy an emergency extraction after cracking a tooth, I enjoyed all of my…read moreinteractions with Dr. Macalik and her staff. Checking in, they called me by name, despite never having seen me before, and filling out all the "new patient" forms was all done electronically, via tablet. None of that balancing a clipboard on your knee while trying to get that cheap, corporate promo pen to work... Dr. Macalik came out to the waiting room personally and walked me back to the exam. All the processes and procedures were performed smoothly and professionally, but they never lost any of the "human" touch. Everyone involved spoke "to me" and not "at me", making me feel welcome and comfortable during a somewhat painful episode. I would recommend Dr. Macalik to anyone who is seeking a consummate professional who has built a practice around a core of staff that really does seem to care about providing quality health care...emphasis on the "care".

Everyone is very kind but they can get pushy and recommend things you don't need. Also a little…read morejudgy and anxiety inducing/ scaring you into doing things. Once had 5 students in my mouth completely unsupervised. I was getting a filling and the one with her hands in my mouth said "umm.. i think i forgot a step" like girl what.. didn't even ask for help just kept going. the filling was gone not too long after and it wasn't cheap. The rest were just gawking it was uncomfortable. I didn't set another appointment so they blew up my phone I had to block them.

I went in at 1:30 and didn't leave til 5:00 even when I finally got into a room I was waiting a…read morewhole hour to even see a doctor. They said it's because they only had one that day but if you only have one then don't book so many appointments. A fillings replacement that should've been 40 minutes was only 10 because the dentist was in such a rush to finish. I had asked for them to use laughing gas but they didn't so I felt everything as I have a very low pain tolerance. Not only that but anytime the dentist would accidentally hit my gum With the drill or whatever it's called he would say "oops haha" when I was clearly in pain. I will not be coming back here again.

Ranger Dental has a great atmosphere, clean facility and enjoyful for the kids. The Assistant team…read morehere have great flow and communication. Dr. Nguyen is amazing and will take great care of you and your family. Cruz, Carmen and Jimena doing an excellent job running the front as well, highly recommended!

Came here for teeth check up and cleaning. Very professional and very thorought cleaning from the…read moreDentist