I had these types of wheel cakes in Taiwan and had tried them before at another closed down establishment in NY.
M was here and saw this place and was curious because M is from Taiwan and I already forgotten about this place until M mentioned it.
I was also curious how this place holds up to the ones that I tried in Taiwan.
M went to order and I was busy, so couldn't accompany M there, so I just said order me red bean, but then I thought, man I need to look up their menu to see if they have another other flavours that I would want to try.
But when I looked at their Yelp page, I saw they had a check in offer, so I was like let me hurry and rush over to M, so M can get the deal.
The cashier, Yoyo looked confused when I showed her this deal and she had no idea what it was about. I said, well you guys obviously promoting this deal BOGO, otherwise it wouldn't be offered.
She looked away and advised the total of three cakes to M and M handed over the money and I am like Hold up, shouldn't you wait to figure out this deal before you take the money?
She's like the boss isn't here, and I replied couldn't you ask someone about this deal then and again, she seems really clueless and doesn't do anything.
I asked her again, and so she finally asked someone next to her, and the dude goes to the back and gets someone who I assume was the owner, but Yelp says this is woman owned, so not sure, because this person was male, so perhaps he was the manager? Meanwhile, he also seemed hesitant on this BOGO offer, paused and then showed Yoyo how to do this offer on the register.
This service from Yoyo, is zero stars okay. I am sorry, but if you're going to work the cash wrap, at least don't act like a bubble head and give me that timid attitude, so maybe I'll just be fine with you not taking the initiative to figure out how to solve the issue? And don't ignore it and hope it will go away, because it's not sweetie. I gave you a task, so figured it out.
Moving on, these cakes do take some time to make and this is standard, so I am not going to be deducting them any stars for that, but I want to say the lack of service from Yoyo really put a damper on this place for me.
But let me critique the flavours that I tried per below.
Red Bean - I thought the filling could have been a teeny tiny bit sweeter and not as bland. Not sure if I just had a bad batch or this is the norm?
Matcha/Red Bean - this filling was a lot better than just the straight red bean one.
Taro - liked this one, good profile.
I would come back to try more flavours and eat them on the spot, since I just ate a Ube soft serve and had to wait to eat this because we were in a rush. I ate one during my walk out of Tanagram and the other two I had to reheat at home and they tasted better the one I had during my walk. read more