I have had insurance with this group for a long time (Previous part of Performance Insurance…read moreGroup). Under Mader Insurance & Performance the staff and agent are rude and unprofessional. I simply called to cancel a policy and was lectured on how the MVA would handle a cancellation and they demanded to know the status of my vehicle and where our tags have been turned in ?????? Despite repeating myself several times that I am not interested on being advised she persisted. Dana did the same and when I expressed I didn't need to be advised on the matter and didn't like the condescending tone of Julia she again began to explain to me what happens when I cancel a policy. Really a bizarre group and arrogant behavior. Instead of honoring specific requests they lecture you and talk over and overall lack common considerate communication or responsiveness. I have friends and family members experience the same situation. Poor advice to try and convince you to retain unneeded policies. Do yourself a favor and move along to another Agent.

UPDATE 2015: I've been with this insurance agency for over ten years and they leave a lot to be…read moredesired. Good luck if you need them for anything! They are bad about returning calls, emails, etc. They're not very caring and you're looked at like just another client. When you call I've found no one can help you unless it's your specific agent. What's that about?! I thought by switching from a higher priced insurance to Erie would be cost effective. Just remember you get what you pay for.

Easy and great local insurance provider in Prince George's countyread more

If you want nice friendly service go here! They will work with you and give you the best rates out…read morethere. Also their customer service is top notch and always there when you need them. I have been with them since 1988 when I purchased my first car and my parents have been with them since 1973. I am very happy with them and always recommend Carrollton Insurance Agency, Inc. to all of my family and friends.