For a luxury designer store where I bought two bridal gowns, a bolero, and a veil, I expected a lot more from the store in terms of client service & alterations. This is my experience with the store for my October wedding in '25. Everything was fine up until I came in for my fitting, Talia, the alterations supervisor who's aggressive gave me a speech of what was going to be done, in a way that was lecture. It was not a pleasant experience and I was taken aback. The next three fittings were confusing because I was told that the fittings would take up to 2hrs, yet they only lasted 20mins, 30mins tops. Hardly anything was done. She could have done so much with that time. The 3rd time I was there, I tried on one of my dresses which I wasn't going to get bustled. I forgot and asked her, "Will this dress be bustled?" Talia aggressively responded, "You said you wasn't going bustle this dress!" Who speaks to a client like that? They way she said that was very aggressive. On the 4th fitting, apparently, they overbooked so Talia disappeared mid-fitting to attend to another client. She almost had some other person help me out. I was given a candle the next time I came as an apology, which I wouldn't have received until I mentioned that I'm concerned about my gowns being finished in time to Sammie, my SA. There were a few times during my fittings and it seemed like she went and took bites of food --- I'm not sure why they said it was OK to come in during her lunch time? The next three fittings I was made to feel like there was not enough time to get things done --- I wonder why? I came in for a total of SIX fittings, which should have been more than enough time. I suggested the "sixth" fitting with the way things were going because it seemed like they needed more time. The plan was to come in at 10am so that they had all day to work on my gowns before pickup day. The next day was the day before my wedding day, my pick-up day. Talia to me to come anytime after 1:30pm and that I didn't have to call beforehand. I told her that I'd be there at 3ish before I head over to my rehearsal dinner. Me telling her 3pm shouldn't haven't been code for you have until 3pm to work on my gowns. That day was for pick up ---- not for extended time for alterations. The point of me giving them a sixth fitting was so that they had the extra 24+hrs to making finishing touches. Talia had told me to come in in the morning for that purpose. Monique must remember me sitting there the day before at 10am waiting for them to take me in for my final fitting because she was there and saw me in Oct. I changed my mind and wanted to pick up my gowns before 3pm so I emailed my SA, but she said because I told Talia that I would come at 3pm, that the gowns were still being sewed even after 1:30pm. What the heck?! First of all, I do not want my gowns to be sewn so last min and it worried me that they were rushing and there would be issues with the dresses. I was worried about the end-product of my dresses so I emailed Sammy back, who I could sense that she had an argument with Talia. If she hadn't, then she sure had a passive aggressive tone in her email that I didn't appreciate. Throughout my fittings, there were two instances where Talia forgot or totally made up something about the next fitting. I don't even remember anymore. I'm the client here. I am a kind person, so I brushed it off until I was disrespected on my pick-up day. I asked my SA to please double check the dress and make sure that everything is perfect. I got no response. Her excuse was that she was busy with a client. I don't care. When I came to pick up my dress, I had to wait yet again, for another 10-15mins until they brought it down. No one apologized --- neither person came to greet me that day. Pick up day should be reserved for picking up the dress not making finishing touches on it because they didn't use their time wisely. Sure enough there were issues with the finished product. I was putting on my bolero - which was never worn btw, two people helping me put on my bolero said that there was a big hole by the buttons. I was skeptical, until J.Scheer, the dress cleaning & preservation company informed me of this as well. This is a bolero that is over 2k. The side bust on the Soleil had issues too according to J. Scheer which shouldn't have been there. I regret buying the most important dresses of my life here. This is not how a luxury bridal store should operate. It's shameful and I wouldn't recommend anyone getting their most important piece of clothing there. Service for me was great until I bought my gowns, and it went down hill during alterations. ML isn't fitting you or having her couture team do alterations. It's a different team. I should've mentioned that my FIL is a world-renowned celebrity --- perhaps then I would have received better service. I shouldn't have to. read more

My mom set up an appointment for us to come in a check out some wedding dresses. This being my last appointment for the day, I didn't think I would be walking away with anything that day. We walked into the store and saw a few brides trying on dresses. Ashley welcomed us and asked a few questions on what look I was looking for. I showed her a photo and she pulled a few dresses. She pulled a great selection of ones that exactly suited my style. She also had me try on a few veils with each dress and I ended up saying yes to the dress and veil! Thank you Ashley for being so warm, welcoming and for a pressure free experience. I highly recommend Ashley! read more

Monique Lhuillier - Bridal Near Me - Los Angeles, California

I had such an amazing experience at the Monique Lhuillier boutique. Honestly, it was probably the best part of wedding planning. From the moment I walked in, everyone made me feel so special like a total princess. They were incredibly kind, professional, and just genuinely lovely to work with. They were also super upfront about pricing, which I really appreciated. I never felt pressured or uncomfortable. The whole appointment felt calm, warm, and personal. I tried on a few gowns Angelina, Alexandra, and Marseille were my top favorites and they were all absolutely stunning. In the end, I went with the Alexandra dress and paired it with the Angelina jacket. I felt so beautiful and totally myself in it. I can't say enough good things about the staff--they really took care of me and made it such a memorable and fun experience. I truly felt like I could trust them, and that means everything when you're picking a dress for such a huge moment. read more

Went to Monique over the weekend as my FIFTH (!!) wedding dress appt with no luck prior. Rachel was my sales consultant during my wedding dress shopping, and I had an amazing experience. She was able to read my responses to each dress I tried on and pull other options from how I was feeling. I ended up finding my dream dress from options she picked based on my reactions in under an hour. She was extremely knowledgeable and helpful during the whole process. She offered valuable insights into sizing, measurements, tailoring details, and the entire purchasing process. Truly enjoyed my experience here and found my dream dress in less than an hour working with the experts! I highly recommend Monique Lhuillier if you are shopping for your wedding & Rachel as a sales consultant/expert during the process! read more

The dresses are absolutely stunning and the quality is undeniable. However, I hope the customer service experience can be improved. I ended my appointment after 16 minutes because my group felt unwelcome. When I later looked back at photos and videos, I noticed condescending comments and facial expressions that were disappointing to see. I may not look like a typical Monique Lhuillier bride, but every customer deserves to be approached with kindness and respect. read more

I went with my friend this past weekend to support her trying on wedding dresses with her mom! They have you show vaccination cards at the door or you will be required to wear a mask. We were shown where to sit on 2 super cute couches and were offered sparkling or regular water. The woman helping my friend was fantastic. She listened to exactly what she was looking for and made her feel comfortable. The dresses at Monique are literally made for an actual woman to wear. They are tailored to a T so you can rock that wedding dress down the isle looking you absolute best. I would definitely recommend read more

I have the ultimate respect for every business but this was 2023 most appalling experience . The most condescending experience was at Monique Lhuillier South Coast Plaza Store & Melrose Store. Both need a cleaning and an UPDATE on store design. The questions asked by her team was beyond not appropriate for todays retail environment .. They where just trying to figure out what was my budget for the wedding dress lol lol lol .... FYI her dresses go from $395.00 made in china to $20 000. 00 made in DTLA way over priced ...the experience was outdated and irrelevant . one design that the VIP Sales associate showed me was a copy of a Robert Rodriguez design in 2017 which I will post below & omg just to get the appointment was a hassle .. they dont reply to emails and once they give you appointment they called 3 times abruptly to re confirm the same sipulations over and over ... who calls in todays world lol lol lol . This will be the most appalling experience in 2023... read more

Monique Lhuillier - Monique Lhuillier Fall 23 - Bridal Near Me - Los Angeles, California

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I really did not want to leave this review but as I'm receiving more and more pictures from my wedding, I am getting more and more disappointed. I have tried to email the staff member I had been speaking to when I was buying+tailoring my dress but I received no response. The customer service I received in store was nothing short of kind and professional, and even the tailor during our meetings was very sweet and helpful, I am only upset about the final product. I requested to make the sleeves of my dress detachable, which at the time of purchase and even at several of my fittings I had been told would not be a problem. However, I never got the chance to try on my dress with the detachable sleeves as it was left as the very LAST thing to be done, and so did not know just how badly it would be done. The latches for the sleeves to hook on to we're very flimsy pieces of string, and ripped just an hour into me wearing my dress - I didn't even make it to church without the dress literally tearing from the inside, I had to find whatever pins I could get and was constantly asking people to pin me INTO the dress so the sleeves would make it down the aisle. In all my pictures, you can either see that the dress is falling apart, or you can see the literal metal pins I had to use to keep the sleeves on! If I had known, I would have gotten my dress tailored elsewhere, as I was charged around $2000 for the tailoring alone and ended up with a makeshift dress. I am so disappointed as I loved this dress and now in 80% of my pictures the dress is clearly not as it is supposed to be read more

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The most beautiful dresses ever. Sammie was so helpful and kind. One of the best experiences I had. The dresses are all so stunning, the people working there are so kind and the shop is beautiful. read more

With the caveat that I haven't actually purchased a dress (yet), I had a phenomenal experience here with the help of Lindsay. I made an appointment here for my first dress shopping visit. From the moment I walked in, I felt welcomed by all the staff. Lindsay, however, truly made my experience. She was incredibly professional, knowledgable, and fun to work with, and at no time did I ever feel pressured or rushed. They have a decent selection in store, with a diverse range in styles and price range. I was able to try on 5 dresses during my appointment, and they were all very beautiful (narrowed it down to 3, and even that was difficult). The dresses I tried on ranged from $5-12k. Overall, highly recommend a visit! And ask for Lindsay if you have a chance! read more

This review is for Lindsay, who was an absolute gem of a human being and made my experience at ML absolutely wonderful. Love her passion for bridal! After running unfashionably late to my appointment because of an obscene traffic jam in the CC mall, my friend and I were warmly welcomed into the gorgeous salon by Lindsay and were encouraged to browse while she brought out the bridal shoes I had called ahead to try on. After searching for nearly a year for the perfect bridal shoe, I was simply dazzled. It checked all the boxes. It looked stunning. Needless to say, I was sold. It was incredibly nice to be helped by someone who was so genuine, friendly and professional and also truly shared in the excitement of my big day! While I already had purchased my perfect bridal gown elsewhere, if I were a bride on the hunt for a stunning gown and had ML in mind, I'd make a point to visit Lindsay at Melrose Place for truly lovely experience! read more

Tammy was amazing! Very professional and she took extra special care of us.

I have to give HUGE thanks to this branch of Monique! And to Ashley Bacus, consultant, who is amazing. I am not the bride, but my BFF is, their date is 7 weeks away, and she still had no dress! (they travel for work constantly, the wedding is in London, but she won't be there til 5 days before!). She was here for 7 days, so on a wish and a prayer, we popped into this Melrose Place Monique salon without an appointment, and were met with welcome and grace, Surprise! (that rarely happens in bridal salons, it's UNHEARD OF!) Ashley took my friend (and I) through all the available size options, brought out other ideas, searched for what was available to be shipped in from other boutiques, spent a relaxed long time with us, gave her absolute attention, kindness, and professional and highly educated opinion. She was outstanding! Final decision is TBD (any minute now!) but I have to say, having been a bride with a short timeline myself, the welcome and service my girlfriend and I got from Monique's Melrose place boutique that day made a huge impression. Thank you Ashley! HIGHLY RECOMMEND, and if you have the time, make an appointment, so that you get her! _ read more

I had without a doubt the most wonderful experience here with Nicola for shopping and Talia for alterations. Nicola was so patient with me as I had absolutely no clue what I was looking for. It took two visits but we found my absolute dream dresses for both the wedding and rehearsal. Once it was time for alterations, Talia made them fit like an absolute glove. I have truly never felt more beautiful. I could not recommend Monique more, make sure to ask for Nicola and alterations with Talia! A true dream team. read more

Like so many other couples, my husband and I were supposed to get married in 2020. So in January 2020, my mom, my maid of honor, and I headed over to Melrose to my appointment at Monique Lhuillier. Like meeting my would-be husband, seeing my would-be wedding dress for the first time was love at first sight. I didn't really anticipate buying my dress right then and there, but I tried on the Bloom Gown and that was that. Then March came around, and the world shut down with the pandemic. My poor dress waited around for over two more years, until it finally had its moment in the sun. But when it did in summer 2022, boy what a moment it was. Monique Lhuillier's work is sublime. I have never looked more beautiful or worn anything more precious in my life, and if there's ever a time to look your best it's got to be your wedding day. I can't recommend Monique Lhuillier and all the wonderful women who work at the Melrose store, especially Mary Wagner who helped me along the way, more highly. read more

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I recently got engaged and have been so excited to make an appointment at Monique Lhuillier -- her gowns are truly stunning. I reached out via their website contact form and a couple days later someone called me to schedule an appointment. Great, done. Fast forward-- we walk up to the store on our appointment day and the associate, Priscilla, opens the door asking us how she can help us. We let her know we're here for an appointment and she proceeds to leave us outside for 10 mins while she "checking our appointment". It wasn't until another mother/daughter walk up and another associate who let them in asks us how she can help us, till the other associate finally lets us inside. Finally while we wait inside, Priscilla rudely lets me know that unfortunately they're all booked up today and looks like I don't have an appointment -- although there is a note in the system that they called me previously (which was when I scheduled the appointment via phone!). Instead of realizing there must have been a mistake on their end and apologizing, she just said unfortunately there's no one to help you and maybe we can try to find another day for you to come back. Mind you, my mom drove all the way from Calabasas to meet me for this appointment. It was such a horrible experience. These ladies are supposed to make you feel warm and fuzzy for your special day! There could have been so many other ways to handle this situation and that was not it. I will not be giving a dollar of commission to anyone who treats us this way and will be looking for my wedding gown elsewhere. read more

I wish I could give negative stars. My daughter made an appointment to try on bridal gowns. We got there this morning on time and went up to the door. A sales person opened the door and asked us what we wanted. We told her we had an appointment. She said she would check and close the door leaving us in the street. About 10 minutes later another mother and daughter came to the door and another sales person opened the door, let them in, asked us what we needed and when we said we had an appointment she opened the door and let us in. Then the first sales woman came back and called my daughter by the wrong name, said there was no appointment for us in their books. Then she proceeded to tell us that they were fully booked and maybe they can find another appointment for us. No apology about their mistake. She was so rude and condescending that I started to get more and more angry. She kept up her obnoxious attitude. I finally couldn't take it anymore and told my daughter we are leaving. I will never pay a dollar to anyone who hires such a rude person to sell for them. Walked out made a few calls and another Beverly Hills bridal shop had an opening and got us in. I think we might have even found "the" dress at this shop. Very sad that some people act as if they were raised in a barn. Not a single we are sorry for a mistake they made. read more

Just visited last weekend to look for a wedding dress, and I want to give a big shout out to Lindsay who helped me during my appointment. I went to few other wedding boutique shops and designer flagship stores before going to Monqiue Lhuillier flagship store in Melrose, and not only the dress captured my heart, but it was truly Lindsay's down to earth attention that made me decide to purchase the dress for my big day. She did not make the shopping experience feel like I am just one of the customers who could possibly bring in money (this is experience i had elsewhere), but she was genuinely interested in finding the right one for my day. I built up anxiety from different stores since they kept on mentioning that i'm late in dress shopping, and that i would have to order ASAP, but Lindsay helped me to enjoy the shopping by giving me assurance that I am not late and that everything will be on time. Thank you so much Lindsay for everything, and I strongly recommend working with her if you are considering Monique Lhuillier for any of your special occasions. read more

It was a great experience for the bride to be! Mary took very good care of her and she found the dress she dreamed of! Can't wait for 9/3/22

I bought my wedding dress and veil here, and considering how much money I spent, I wasn't blown away by their customer service. Some of the staff seem pretty jaded, probably because they deal with so many celebrity / high profile clients. But come on, weddings should only happen once in a lifetime, right!?! The assistant who usually sits at the front desk was friendly and helpful, but I forgot her name. Kirsten helped me during my very first appointment here. She was sweet, and I found a dress that I thought was the one, but I still wanted to shop around a bit more. Plus I wanted to come back to see the upcoming season's dresses at their trunk show... That's when I really found "the one," and of course it wasn't complete without the veil! Although, I wasn't even planning on using a veil. As can be expected, my appointment on the day of the trunk show felt a bit rushed as they were busy. Luckily, I'm not too indecisive, but I can see how someone else might feel too rushed into making a decision. Funniest part of the visit was my mom... She told me she didn't like their champagne and preferred the champagne at another high end bridal store we visited earlier that day on Rodeo Drive, hehe. Maybe I should have taken that as a sign. Later on, one of the assistants actually ended up telling my fiancé where they get their sparkling wine. I wasn't blown away by the quality of my dress or veil either, especially considering the price and that it was "brand new" and made to order in LA. The boning of the corset felt off / missing in certain areas, and there seemed to be snags in the silky fabric (obviously delicate fabric), which I didn't notice until bringing my dress home after the final fitting and taking a closer look. Overall, the quality is probably better than you would get at a more moderately priced bridal store, but I still wonder how it would compare to other high end bridal stores. Wendy and her assistant did an amazing job with my alterations, and I'm glad they did so because my dress felt at least two or three sizes too big at my first fitting. Not sure if this had to do with the measurements they took being off or weight loss or the combination of both. They were very receptive to my input during fittings. The only issue I had was that at my very first fitting, I felt I had to wait longer for my appointment to start compared to the time I was seen / my dress was actually worked on; they could have been running behind as it was the end of the day and probably the last fitting of the day. They added a blusher to my veil, but I ended up not using the blusher because I didn't feel they oriented the design of the veil properly when it was pulled forward as a blusher. It is also difficult to get the preferred length of the blusher correct if you don't come in with your hair done in almost the exactly same way you'll do it on your wedding day; coming in on the same day as your hair trial might help. Their veils are also very highly priced. I thought my veil was worth the cost, but I saw another bride try to resell her new / never worn veil in a Facebook LA brides wedding group and get responses from other brides saying they bought a very similar veil for 90% less. If you find a dress and/or veil you absolutely love here, don't hesitate to get it. But at the same time, don't be afraid to shop around! read more

It was my first time trying on dresses and I was told by one of my bridesmaids to visit Monique. I made an appointment for a Saturday and after the long drive from OC, valet'd the car right in front (so nice not having to search for street parking). We were warmly greeted and I filled out some paperwork. Melanie asked me what I was looking for and I had sent her some pix from the website. She gave me shapewear and shoes and we got started. I tried on some very beautiful dresses and was able to take loads of pix. She ensured that I was trying items on in my budget and asked if it was outside of my price point. I definitely felt like a bride when I put that veil on! It was a fun experience and if I'm looking for a black tie event dress, I'll check out ML. read more

I have loved Monique Lhuillier gowns for as long as I can remember. I'm not one of those girls that dreamt of what my wedding dress would look like, or even knew wedding dress designers by name. For whatever reason, though, I knew Monique. When I got engaged, I decided to make an appointment for a consultation. Funny enough, I told my sister-in-law that we probably wouldn't find anything there, but I wanted to go just to cross it off my list. I must have imagined snooty sales girls, dresses fit only for runway models, and completely insane pricing. I could not have been more wrong! From the moment I stepped inside, I felt at ease. Sara was my consultant and confidently helped me choose an assortment of gorgeous gowns. She made the experience light, fun, and really listened to me. I found two styles that I liked, and set a follow up appointment for the next week. During that week, I stopped in another time with my mom and they fit me in with barely any notice. On my final visit (exhausted after going to 15 other bridal shops that week), I was helped again by Sara as well as her manager, Kirsten. I fell in love with two styles--one for her bodice and the other for her skirt. Sara and Kirsten helped me come up with a custom design combining the two into my dream dress. I felt so cared for throughout this whole process, almost as if Sara and Kirsten were my friends and really wanted to do everything they could to get me into the perfect gown. I couldn't be more excited to be an ML bride, and to see my dress in person in a few months. Thank you Sara and Kirsten! read more

I gave one star for the look of the store, it's exquisite. But I had such a horrible experience at Monique Lhuillier. A bit of a disclaimer, I don't look very girly, nor do I look like I am extraordinarily wealthy, but I have an amazing mother that has given me a substantial wedding budget. I love Monique Lhuillier's wedding gowns, so I came straight to the source. The dresses were beautiful, but my consultant Wesley was horrible. I explained to her the style I was going for, but never once asked me what my budget was for my dress. I found that odd, but that was just the beginning of a series of errors that left me feeling like she assumed from the start that I was a waste of her time. What really griped me was that she didn't help me into the dresses. She'd take them off of the hanger and just hand them over to me and make me get into them myself. Some were easy to get into, while the fuller skirted ones required my mother or friends help me balance while I stepped into them. That's a bunch of crap. I had been to a few bridal salons before going to ML, and each time the consultant helped me into their gowns. Thankfully I didn't find a dress there that I fell in love with, because Wesley didn't deserve my commission. read more

Can't believe they only allowed 2 guests in. Flew from Florida and Alabama, mother, aunt, grandmother and cousin to have a wedding dress day with my daughter. Staff was rude and not accommodating. Fortunately we did not like the dress she loved. No personal touches either for these overpriced dresses. read more

I have been wedding dress shopping for a few friends here (not my time yet!) Dresses are beautiful and service is excellent. I recommend making and appointment and taking your time as you are sure to find something you love! They say they need 6 months before the wedding to be fitted appropriately etc. may seem like a lot of time, but as many people are engaged for over a year, 6 months is doable for many. read more

I'm totally in love with Monique Lhuillier gowns, especially the ones with Alencon lace. Some of the bridal lines are classy, modern, and classic. With a Monique Lhuillier gown, you can expect sky high prices. Monique has made dresses for Angelina Jolie, Britney Spears, Ashlee Simpson, Eva Longoria, and other celebrities to name a few. Dresses here do not run cheap. They usually run around 5K starting to as much as 20K and up. I had dreamed of owning an Alencon lace gown by Monique for my wedding but because of the outrageous prices, my dreams had fallen flat. I knew there would be no way my parents would let me purchase a dress between 6K-9K range. In addition, just having the thought of buying a dress that cost that much made me feel guilty and selfish. It wasn't practical at all especially with the way the economy is right now. Luckily, I was able to get a gown here for a special price during one of their rare sales. It was the last one available in store and in my size. The dress fit me perfectly and it was also made of Alencon lace. I couldn't believe it! What I thought would turn out to be a disappointment, turned out to be a dream come true. Kudos to the staff for locating the dress and making sure that my parents got it since they were the ones that picked it up for me while I was back in San Jose doing the Livestrong Marathon. According to my mother, the staff treated her well and she had no complaints at all. Thanks mom, dad, and the staff at Monique Lhuillier Salon for making one of my dreams come true. read more

My experience at Monique Lhuillier was incredible. I had been a bit disheartened with my first dress try-on experience at a very high-end store, that left me feeling "meh" in terms of dresses, sizing available for try-on, and overall experience. I wasn't quite sure what to expect walking into the ML store on Melrose Place. But upon entering, I was warmly greeted by three store associates and walked over to my party, who had arrived before me. Everyone had water and I was brought one quickly as well. These are small touches that we appreciated that did not go unnoticed. My stylist was Lindsay and I honestly don't even know where to begin. She was charming, warm, just all-around lovely and she knew every dress. Every one of my friends that was with me mentioned how incredible she was. I showed her my Pinterest board and a she had a few of the dresses immediately pulled for me. My four friends that came with me (the perfect amount IMO) and they helped me select a few more dresses as well. I have been lucky enough to own two other Monique Lhuillier evening dresses before and the fit was just truly like no other. I'm happy to report the same with their bridal gowns. The fit was impeccable, even with the sample size gowns being pinned, etc. I'm not sure if I quite found The Dress, but I think I might have. I'm so picky that even getting this close to finding one is huge. I'm still mulling it over and going through photos. That was another thing I really appreciated. I had asked in advance if I'd be able to take photos of the dresses (completely would understand either way: yes/no) and they let me know it would be fine. It was invaluable to see how the dresses looked on me in photos vs real life. I can't explain it, but this experience was one of the happiest moments of my life. I know this might sounds dramatic, but it really was. It was great having all my friends there and the level of service at Monique Lhuillier is incredible. Getting to try on dream dress after dream dress was everything I'd wanted as a bride-to-be. We felt welcome from start to finish. I left my appointment glowing. It was the best. I'm sure all the stylists are wonderful, but I feel especially lucky to have gotten to work with Lindsay, she is one-of-a-kind! She even went and pulled a dress from the backroom in my size, which is slightly bigger than the sample sizing so I could see how one of my favorite dresses fit. Those small touches made me feel wonderful. Thank you to ML for providing such an incredible experience. I highly recommend if you are shopping for a wedding dress! read more

DO NOT! I repeat DO NOT order anything from them online. I had the worst experience imaginable. I would have expected more from such an exquisite designer, but I'm guessing the staff that takes care of the stores and online purchases clearly have no "tact." Anyway, I really did like my dress, but not for my body type. I wanted to exchange it for another, but that was "out of the question." --- BTW, with no sort of empathy either. Never again will I do business here. Onward to more deserving.... read more

Lace with a little sparkle is all I've ever wanted! BUT being the indecisive person I am sometimes, I couldn't decide which dress I wanted most or rather I just didn't get the "this is the one" feeling. I tried on quite a few dresses and they all looked pretty but not AMAZING. The service here is awesome though and the selection is astronomical! It's like being a kid at a candy store and I've always loved loved loved dresses/gowns and how they fit. So for me the hunt is still on for that one dress that I know is the one :) call me overly picky but I do intend to look back in 30 years and still like the dress I chose even though I probably will no longer be able to fit in it! Haha read more

Dude, I totally thought a MONIQUE LHUILLIER boutique on MELROSE would be full of phoney shop girls like most of the bridal salons I've been to. It's so annoying when a shop girl tells you the dress looks "GORGEOUS" on you when it's obviously so NOT. Well, I was wrong. I don't know about the other girls here, but Hannah Bergman is simply the best. There's no BS flattery and she's genuinely gracious. I didn't once feel like she was judging me when my sister and I walked-in, I admit, both looking quite disheveled. I felt like she was so patient, creative, and most importantly, authentic. Honestly, I didn't think I would like the dresses here because I didn't want to fall into a name brand trap nor was I looking for a big poufy white dress. I just wanted to see what all the hype was about. Again, I was wrong to walk in with a closed mind. Yes, the dresses here are spendy, but you can tell there is a huge difference in quality of fabrics, detailing, and design. I have all the respect for the designer and Hannah. read more

Gorgeous clothing and staff is beyond helpful! If you want a high quality dress that will fit you like it was made for you I would definitely recommend shopping here. read more

They are so nice here, as I would expect from such a place! Making an appointment was easy, I asked the lady if they had the particular dress I was looking for and she also told me that since this is the flagship boutique they can make a lot of custom adjustments like neck lines. My appointment was with Sharon, she was super nice although she wanted me to try on a few things that I was pretty sure I wouldn't love. I guess I could've refused but this was my first gown shopping trip and I figured I should be sure! Only advice for others is to be more clear about maybe things you for sure wouldn't like since you have about an hour and a half (at most) for your appointment. When I wanted to try on my top two choices again at the end, she kind of rushed me. I tried on probably 6-7 gowns, and did find 2 that I loved so I'd say I had enough time to do what I needed. She was good about telling me about different adjustments that the store could make for me and also what they wouldn't do which was really helpful. It's kind of hard for shorter people to get a good idea of what the dress will really look like on you because they have to sort of tuck it under or you're on a little platform and let's be real, you do not have the legs of a supermodel. They have the most amazing skinny mirrors but that doesn't help the reality check either - haha! Sharon was super nice and let me and my friend take as many photos and videos as we wanted. This is really helpful to make the right decision and also just to remember what I liked and didn't. Overall, stellar service. Amazing gowns. read more

When I got engaged, everyone told me to check out Monique Lhullier for my wedding dress. All of her gowns are simply stunning and the boutique itself was exquisite. I had a wonderful experience with Julia- she answered all my questions about fitting, alterations and customizations. I highly recommend visiting this location- and asking specifically for Julia! read more

Let me start off this review by saying that I didn't purchase my dress here, but I really really wish I would have. Before I even made an appointment here, I called because I wanted to try on an older dress in the ivory color that wasn't available as a sample at my local store. The stylist who I was so lucky to connect with was Lindsay. She was so incredibly helpful in getting information on the dress and following up with me that I was excited coming into my appointment. At first I was a little apprehensive because I didn't have a budget as large as I feel like most brides maybe do visiting the flagship, but upon my appointment starting with her that all melted away. I ended up falling in love with a completely different dress and I really appreciated Lindsay's help and honesty during my appointment. She made me feel absolutely comfortable, confident and understood. That is so important during wedding dress appointments because nerves and emotions are running high. Afterwards she followed up with me on any questions that I had and I was 1000% going to purchase my gown from the flagship because I had such an amazing experience with her and wanted the rest of my dress appointments to go the same way but unfortunately I ended up getting a lot of pressure from my local store ( The Bridal Galleria in SF, I do NOT recommend) and my mother and did not make the purchase at the flagship. That has been my biggest regret with wedding planning thus far. Don't be like me and regret your dress experience. If you've visited the Flagship or are planning on it and have your heart set on a Monique Lhuillier dress, make sure to request Lindsay and I can guarantee that you'll be in no better hands. read more

I was really nervous going into Monique Lhuillier due to my size. I'm a curvy size 14 and their sample sizes run in the 8 or 10 department so I had no idea how I was going to try on anything. Enter a angel, Hannah Bergman. She had more class in her pinky than some women have in their lifetime. At no point did she ever say "you can't try that on." She must be a magician because she made it work and I felt like a Princess for the first time in my life. I didn't go with ML due to budget and time concerns not because of service or quality. My wedding was being planned in under 4 months. The dresses are indeed expensive but anyone who goes to ML should know that. My choice was to spend the money on a new car (lol). If you can spend the dough, more power to you. These dresses are worth every penny. read more

My appointment at Monique Lhuillier was a dream from beginning to end, thanks to Linda. When I called to make an appointment, the receptionist was lovely and asked me if there were any particular dresses I wanted to see. I told her which I was interested in, she let me know which she could get in, and voila! months later, the Candice gown I had been eyeing from the Fall 2013 collection was waiting for me in the dressing room. I wish all bridal appointments were as easy as that. As for my experience at the boutique, I cannot speak highly enough about Linda. My friend and I were arriving a half-hour late to our appointment (out GPS sent us to a Monique Lhuillier warehouse location, so be careful), and I was worried that the consultant would be annoyed with me. That couldn't have been farther from the truth. Linda was all smiles as she asked me about my wedding and which styles I was interested in. She put me in the gown I had chosen first and then suggested some other gowns that met the general description I provided for her. She was patient as my friend took photos of me in all the dresses (to send to my mom), and made sure that the train looked great in all of them. After looking more and more at the photos, I actually think that a dress Linda chose for me looks better on me than any of the dresses I chose for myself. I'd also like to say that despite arriving late, Linda did not rush me at all. She happily took me in and out of dresses, and said nothing about hurrying up for another appointment. She really is a dream to work with and not to mention super elegant and beautiful. I felt like I could trust her opinion about what looked good on me, which has definitely not been the case with other bridal consultants I've worked with. When all was said and done, I didn't want to leave. Thank you, Linda, thank you, Monique Lhuillier. It was a magical experience being in your store. read more

My mother and I came to Monique Lhuillier yesterday for our appointment and the bridal salon was beautiful! We were greeted at the front by my stylist Julia, where we sat and talked for a few minutes about the big day and what I was looking for in a dress. She was so sweet, gracious and warm from beginning to end, asking about me and my fiancé's love story which immediately made me feel like I was talking to a dear friend. She walked my mother and I into the show room to look at the beautiful gowns, and answered all of our questions from budget, to detail work and everything in between. In the end, I didn't find "the one" at Monique Lhuillier, but my experience was truly special with Julia, that I wanted write a review for their salon and the beautiful memory she gave my mother and I! read more

After doing the research I found out that this designer still uses fur, and that is a deal breaker for me. Cruelty towards animals for profit tells me that this designer does not deserve my support or money. It's 2021 and it's not necessary to still use fur, which is very cruel and unnecessary. read more

Monique Lhuillier makes the most beautiful wedding dresses in my opinion. I looked at several bridal salons and was very disappointed until I walked into Monique Lhuillier. Her dresses as exquisite. Did I need to buy my dress at the store, no. But I figured, why not go to the source? I had tried on a few of her dresses at Mon Amie, but I knew that they would have the best selection. There were so many beautiful dresses to choose from. I pretty much decided which one I wanted, but went back about 2 weeks later to purchase just to be sure. My sales associate wasn't pushy, but to be honest, she wasn't all that helpful either. I can't even remember her name. I bought the ML Geisha and made a few adjustments. They make me order a 6, which is this stupid thing they like to do so you have to alter it way down (I wear a 0 or a 2). I asked for a veil that I had seen in magazines to go with it. She had me try on something similar without a blusher, I assumed it would be the same once the blusher arrived after my order was complete. Fast forward 6 months. The dress is huge of course. Thats how they make you pay the mandatory $500 alterations fee. The veil is pretty, but its not what I ordered. It turns out its not even a Monique Lhuillier veil. Um, I wouldn't have paid $1500 for a different brand. I could have gotten a $300 no name brand. After going back and forth with no store about the one I wanted actually probably not being a good fit for the dress I decide to keep it. I do my 3 fittings. The dress is beautiful as expected, but my experience was ok, not fantastic. If you want and can afford a Monique Lhuillier dress get it! But you may want to consider getting it elsewhere. read more

I'm such a fan of Monique! I was SUPER excited to try on gowns here. Everything was amazingly beautiful. My Mom & sister loved everything here! Monique was one of the first shops I took my Mom & sis to! Monique definitely set the bar! Everything was neat, clean and organized. Just how I like things! Monique has definitely spoiled us. No other boutiques could compare to the same level of experience we had here! My consultant, Hannah Jo, was nothing short of amazing! She totally listened to everything I wanted, what I was looking for, my budget, etc... She was super nice and helpful. She helped me pick out some of my top contenders! Believe me, this was extremely hard for me because I had about 3 top contenders at this shop alone. I came here the first time, and I fell in love with 'Candy' and 'Sonnet'. Everything I tried on afterwards, I constantly compared to these two gowns. One night, I found the most gorgeous dress on Pinterest! I found out it was almost $12k! I came back here a second time to try on that dress and some other new ones. I noticed that the newer dresses didn't attract me as much. That $12k gown though... AMAZINGLY GORGEOUS!! I wanted it, but I couldn't justify that to myself.... Ever! In between my visits to Monique, I continued to try on all kinds of dresses under the sun. Every fabric, style, designer... I learned a lot about what fits best on my body type and even about my own personality. I wanted something classy, more flowy, light, unique, detailed and simple at the same time. I know that's hard to find or imagine since it's contradictory. I wanted something to show my body/curves, at the same time, be unlike anything I've seen out there before. I continued to see 'Candy' and 'Sonnet' everywhere. Of course, these are gorgeous gowns so they'd naturally be popular gowns. Needless to say, I didn't end up getting my gown here because I wanted something more unique, which probably had to be something from a newer collection. I didn't find anything from the newer collection that grabbed my attention for the look and theme that I am going for my Hawaii wedding. However, this place is super awesome! Hannah Jo stayed in contact with me via e-mail. I came in the second time because she reached out to me. She remembered that I was going to be back in town! She invited me back to try on gowns, and even revisit my favorites! She even told me about the upcoming trunk show/10% off sale they were having in October! Since I am getting married in Hawaii, she told me that they could ship the dress directly there and I wouldn't have to pay LA, California sales tax! 9% savings!! I would have been able to save a lot for a designer gown would I have found the one. The customer service here is excellent. My consultant was never pushy or aggressive like at some other places. She was helpful and a pleasure to work with! She was fantastic! The gowns here are stunning! I still love love love Monique. She's such an icon to all the Filipinos worldwide! We are so proud of her and her work! I really wish I found something here... It would have been awesome to be a "Monique" bride! You definitely were one of the boutiques that set the highest bars during my dress shopping experience. Every single detail: the stationary that the wedding gown details is written on, clean bathrooms, offering water, comfortable seating for those accompanying me, big dressing rooms, setting up the shop by price points, natural lighting, and that magic mirror that makes me (and everyone else) look fabulous!!! It's the attention to details that impress me. All the little things count! Love love love this place! I highly recommend coming here. Come see Hannah Jo! read more