This place is amazing for people like myself with bad hearts. They literally saved my life by…read morerestoring flow to my heart with any surgery.

It just keeps getting better and better. Even more doctors are spending a day or two at an office…read morethey opened in this complex. It is clean, it is convenient and there is plenty of parking. As opposed to going to North Austin and fighting traffic, this is a dream come true. Note that these are independent offices located in a complex, rather than a clinic. Further expansion appears to be in the works.

I would personally like to make a recommendation for Dr. Michelle Gooch. She was really…read moreinformative, experienced, and took a lot of the anxiety out of this type of visit. If you are looking for a new gynecologist, definitely schedule an appointment with her.

I recently started using them and I am impressed how fast they are with filling prescriptions,…read moregetting appts, and the staff. The location is only 3 minutes from my house too and lots of parking. They do have a portal that links with your Amazon for apx 60 to 70 a year. I don't like that feature. Linking to Amazon may be the future for prescriptions but so far they use my pharmacy and they are fast. You don't have to use the portal but you do go through a phone tree but it's easy. And I've never waited more than 5 minutes to get a person. I'll check back in a year to say how it's going.

Excellent location and beautiful office and treatment rooms. Dr. Babcock is amazing - patient,…read morelistens, takes the time to get it right and make sure you feel heard. The lab team here is awesome as well. Love this location!

In and out pronto to! Great doctor and actually seen early. Perfect podiatry care! This location is…read morevery convenient to us and everyone knows our name. :-)

My family has been coming here for 18 years. Doctors have been good. The front desk staff is…read moreunprofessional, unhelpful, and sometimes rude. We won't be returning.

My father recently had his defibrillator battery replaced at this hospital. We've spent a lot of…read moretime here over the past 16 years. They've made improvements to parking and the rooms, but the café and food options still need some work. The check-in process for day procedures could also use improvement. It seems they are updating the lobby area as well. The staff is attentive and does their best, and I had a great experience with the ER staff during my last visit. However, the follow-up care after the ER visit could be better. Overall, this hospital is one of the better options in the Austin area. After reading others' reviews and their experiences, I've realized that many of the issues are common across hospitals in the US medical system, not just this one. I am glad we have the doctors of St David's South on my father's medical team. They have given us 16 and counting bonus years.

My mother was brought to the ER after suffering from severe diarrhea for two weeks. At the time of…read moreadmission, she was extremely weak and unable to retain any liquids. Despite her visible dehydration and the difficulty staff had establishing an IV, she remained in the ER for approximately four hours without receiving any IV fluids. Before being discharged, she suffered a physical setback, yet she was still sent home. The following day, we were notified that she tested positive for C. diff. It is deeply concerning that a patient in her condition, with what turned out to be a serious infection, was brushed off and discharged while still thirsty and weak. We now have to wait several days to see her primary care physician for follow-up care that should have been initiated or supported by the emergency team. I am disappointed by the lack of effort and the dismissive attitude we encountered during this visit. I would appreciate a review of her case and an explanation as to why standard interventions, such as administering saline fluids, were not provided given her symptoms. We can do better for all patients.

Finding a good PCP in Austin can be challenging. Many doctors I've tried here either take an overly…read moreholistic approach (avoiding modern medicine), or quickly go to prescribing medication without exploring other options. I found Dr. Mike Sellechio who was able to see me the next day. He was attentive, easygoing, and truly listened to my concerns. He took the time to identify the root cause of my medical issues rather than offering a quick fix, making me feel valued as a patient. The office was clean and modern, and the staff was efficient. You can check in online and complete your medical forms in advance.

Horrible - won't be coming back…read more Took me two hours the day before to get appointment after 4 phone calls. Nurse triage called and scheduled appointment. I came 9 min late and apparently I broke their 10 min policy that they never told me about. They said it takes 10 min to fill out forms which took me 3 min. I counted. And they would t budge. So it's ok to have me wait several hours but I make them wait 9 min and their next availability is a few weeks from now. Right?! And on top of that, my PCP is just leaving the place. And they didn't tell me - no phone calls. Apparently I got something in the mail that they supposedly sent. Nobody should come here.

I'll address both office visits and surgery…read more The parking for any service you need is ample for anyone that needs to visit a doctor for whatever reason. I've found my appointments to be timely and I'm never waiting for long to see my doctor. The nurses are quick to get vitals and are completely professional. I'm generally in and out within 30 mins or so. When I meet with the doctors, they've actually reviewed my chart so there isn't much of a recap that's needed. For surgery I found the whole ordeal to be simple and devoid of stress. The one caveat I'll mention is if you're going in for a procedure, they require a friend to pick you up. This was a small problem for me as I was anticipating getting an uber home. However their policies, justified imo, are someone needs to sign out the patient and give them a ride home. So please take that into account if you have a surgery. The day of the surgery was smooth sailing. The front desk reports you to the right floor and the nurses are quick to meet you and prepare you for surgery. After scrubbing down and getting into my robe, I had a small wait as I talked with the nurses, operating doctor, anesthesiologist and finally to make sure payment via card and/or insurance is correct. The patient is asked several times what they're having done to ensure the patient consents to the upcoming procedure. I'm not good with surgery as it drives up anxiety. I was administered preop medicine to prepare my body and reduce stress. Once they got my IV flowing my concerns were diminished and I was out before the ride to the operating room. My surgery was a success and was almost to the minute that the doctor quoted me for surgery. I woke up in minimal pain but it took time to regain my senses. The nurses were right there taking care of me. Quick to address pain, give a status update and make sure I was comfortable. The next day I was in pain in my neck so I called the nurse. She reassured me it was part of the operation procedures and my medication address the pain as best it could. Overall my surgery was a breath of fresh air with no complications. All the staff was professional and prepared for my every need. I highly suggest using this facility if they offer the services you may need. I highly recommend this facility.

I had a very disappointing experience at Baylor Scott & White Medical Center's Emergency Room. My…read moredaughter was crying in severe pain from what appeared to be a migraine or severe headache, and before deciding whether to check her in, I simply wanted to ask if the hospital had the appropriate equipment and specialists to treat her condition. If not, I was prepared to take her elsewhere. Unfortunately, the receptionist, Jessica, was on her phone when I approached. When I asked my questions, she was rude, dismissive, and spoke in a condescending tone. Rather than showing empathy or helping us understand our options, she responded, "This is an emergency room hospital," in a way that made it clear she didn't want to be bothered. As a parent with a child in tears and obvious pain, compassion and professionalism matter. Instead, I left feeling like my daughter would not receive the care or attention she needed. Because of that interaction alone, I made the decision to drive 40 minutes from Kyle to Dell Children's Medical Center in Austin. The difference in care was night and day. From the moment we arrived at Dell Children's, the staff was compassionate, attentive, and made us feel like my daughter's well-being truly mattered. I understand working in an emergency department is stressful, but there is never an excuse for treating worried parents and children with such a lack of empathy. First impressions matter, especially in healthcare. I sincerely hope Baylor Scott & White addresses this, because no family should feel discouraged from seeking care due to the attitude of the person greeting them.

I have been trying to get information about a charge for $43.50 (Laboratory) . I took my husband to…read moreER in Seton Southwest; he did not want to be treated without an idea of how much the visit would cost. After 20 minutes fighting to have a estimation, someone said the amount of $$ and he decided to leave without being treated. I have been trying to get information about this charge, but they don't keep record of me being authorized so they can talk to me; I work 8 to 5 ; I don't have him with me to authorize each time I call asking them to explain the charge for a "ghost service". Just be careful driving by 1826. You might get a bill! Thankful for the person who gave us a figure.

Nothing is more important to me than being seen quickly when someone I love is suffering. Recently…read moreit was my turn to be in the health crisis. When the ambulance asked where I wanted to go, i knew from previous experience that Ascension Seton was the only place I wanted to go. Fortunately the emergency was an IV and antibiotics so a quick turnaround but I felt well taken care of and was confident in the diagnosis due to the thorough testing and information.

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

Terrible experience! Called to get a Referral, they said it may take between 24-72 hours. Called 24…read morehours later to check on the referral only to be told they couldn't work on it because they needed the name of the Dr. before they could proceed. Called 24 hours later with the name of the Dr. only to be told they're "working" on it but now i was told it was gonna take up to 10 days. The communication is terrible and someone may tell you something one day and someone else is gonna tell you something completely different the next day. I wish these things could be said the first time instead of having to call 3 different days to get 3 different answers. The communication is terrible and seems like they don't know what they're doing. I wouldn't have an issue if these things were told in the first call i made. Ive been needing PT and its been beyond a hassle to get a referral after they recommended someone. I had a good experience in my first visit but this just voids that good visit. If you decide to go with them, make sure to ask every question and find out everything before hand so there's no surprised later.