Always great service, honest and reliable! My husband and I both come here for the maintenance on…read moreour vehicles. I even used the Goodyear in Albany for my daughter in college at Ualbany and they were just as trustworthy!

Watertown, NY store is not connected. Scheduled an alignment appointment on line at Goodyear…read morewebsite. Received confirmation number. Went in for appointment 8am Saturday morning July 18th. Associate at desk said in a direct tone I didn't have an appointment. I had the appointment printout with a confirmation number. His reply was that happens all the time. They don't always get the information in their system when making an appointment online and it's a corporate issue. He went on to state we couldn't take you in anyway as our alignment machine has been down and they don't know when it will be operational again. Well if they don't know who does? Out the door I go accomplishing nothing. Would not matter anyway as I will never do business with any Goodyear Store again and encourage others that if they do then make their appointment do it directly with their local store and not the Goodyear Website which has flaws.

These people are the worst service we've ever encountered. Our transmission broke, and they took…read morethree months to fix it. Each week, they would say, "Oh, it'll be done next week," but it never was. Then, after they fixed it, it blew up again because of their fault. Now, a month later, they haven't touched it and keep saying, "Next week, next week." They don't answer the phone and don't call back when we leave a message. This is the poorest service we've ever had. We tried being nice, but nothing happened. This company is horrible, the service is more than awful. This is ridiculous

Would tend to agree with the work ethic concern about Aamco transmission. Needing to replace a…read moretransmission range selector rod which requires removing the valve cover on the transmission case, after the necessary parts were purchased, contacted them to do the work and two weeks later the vehicle still has not been worked on.Granted it may be the amount of help,unforeseen change of plans,etc. but still with the parts purchased to do the work and the only drawback is the labor required to do it...?

They have absolutely ruined my car. I first took my car to…read moreget it looked at because I had just bought it from a private dealer and wanted to make sure everything was good. Midas gave me a whole list of things that needed to be fixed which was a total of $2k in repairs. I believed them even tho the car was showing no signs of having problems. I took my car in a second time to have the brakes changed since they said they needed to be replaced which was a cost of $540, when I got my car back I started noticing a weird sound coming from my tires. I then brought my car in again to get the thermostat and cam shaft sensors fixed since they said it needed fixing, I told them about the sound I had been hearing in my tires ever since they changed my brakes and they said they will take a look at it. I took the car in at 1130 and waited all day, it wasn't until 5pm when I went back and asked for an update and they then told me that they broke something in the car so the car had to stay overnight because it was going to take a while to get the piece they got stuck in there out. They gave me a loan car at no cost and was told I can pick my car up the next day. The next day I went and paid $909 for those repairs, they told me nothing was wrong with the brakes so I took my car home but I noticed the sound on the tires got way worse. When I turned on my car the next time after taking it home, my car was having trouble turning on. I took the car back to Midas to get it looked at because that sound in the tired was horrible and my car kept sputtering trying to turn on. They told me they took the car apart and nothing was wrong with the brakes again but that they found a new issue with the car that was going to be a $1k repair. The day after they checked the car, I am driving down the freeway and my car starts beeping and a light turned on in the dash so I immediately pulled over and noticed smoke coming out of the front of my car. We were ready to get the car towed when luckily a police officer pulled behind us and took a look at the car and noticed the tube that connects the coolant to the engine was not plugged in which caused all of my coolant to leak out. My car was not perfect when I took it to Midas but ever since they touched my car, my car has been worse off. I genuinely feel like they have been ripping me and my husband off, and rather than fixing things they told me was wrong, they have broken my car.

Terrible service. 13+ hours on what was promised to be 3-4 total. Watched the mechanics dance…read morearound the bay more than work on my vehicle

This is a great location. Brought my BMW 128i in for an oil change. The team was efficient, and…read moreprofessional, and fun. Pricing will always depend per vehicle but you can't beat it with the speed.

This Valvoline location has been my go-to for oil changes since 2010 or so! Yes, they do get mixed…read moreup sometimes. And they'll try to push random maintenance on you. That's just what oil change places do. So I'd recommend paying attention and asking questions if you're worried. There's another review that says you should just watch a YouTube video and learn to change your oil yourself. That's also probably true. But I don't mind spending a little extra money and energy to not have to climb under my car and deal with it. If there's a service you don't think you need, turn it down. I actually tend to turn down even their basic light inspection. It's just a way for them to kill time while they set you up. It's ok to say "Ok. Thanks for that recommendation on the maintenance. My mechanic will check it out later." Or "Don't worry about the air filter. I just had it changed." I really can't recommend another oil shop that's consistently able to get my oil changed in a timely fashion and without much confusion. And every vehicle I've put Valvoline oil into has run well over a 100,000 miles without much of any hitches.

I was referred to this shop after being turned away from two mechanics that were not willing to…read morework on my self built RV that was built on in the cargo space of my Ram Promaster 2500 LWB high roof. This vehicle is my daily driver while working in the area. They were very accommodating to my unusual circumstances and communicated with me every step of the way. They displayed professionalism and expertise with their diagnosis and repair of my front wheel bearings. Everything sounds and drives great. In terms of price.......... Expert services comes with expert pricing but they were very up front with their pricing so no surprises. I had a good experience with this company and will likely use them again. The thank you card and candy left in my passenger seat was a nice touch as well.

Fantastic service. Estimate was exactly on par with what was paid. Very thorough work to ensure…read morethat all services were met, and a very personable place. Extremely easy to work with and will definitely do business with them again the next time I need services on my diesel. Have recommended to a couple different people.

We recently bought a new Pilot from FX Caprara Honda. Everything about the experience was…read moreexceptional. Low pressure, helpful sales people. A good trade-in on our 13-year old Odyssey. The new car prepped and ready to go the same day. They carefully explained how to use all of the features that were completely new for us. We've been back once to have a CD player installed. Everyone continues to be friendly and helpful. We love the new Pilot. It's stylish and fun to drive. Gets almost 27 mpg on the highway.

I had junior help out with buying a vehicle. I looked at a few used vehicles and ended up settling…read moreon a 2022 Honda Civic Sport that had just arrived on a truck. The entire experience was enjoyable. He was very professional and easy to work with. He helped get the best prices and incorporated a military discount on my new vehicle. I would recommend this dealership to others.