Had an emergency past 5 on friday and these guys could not have been nicer. They let me drop my car off and took a look at it over the weekend with no reservation. They gave me a n update and were honestly some the nicest and most honest people i have ever met. Do not hesitate to come here. read more

Great place to take your car. Needed brakes & shocks. Brandon & Dan took great care of our Jeep Wrangler. They even gave us a small discount on additional part we needed. Same day turn around. Would use again!! read more

I have been taking our vehicles here for years. The service now is atrocious. Even with an appointment, I was made to feel I was wrong for having an appointment because there was only one technician working. And that was my fault somehow? This is not the first time in recent memory that service has been poor. They also try to bully you into making repairs that most often are not needed. I'm not talking upselling. I was told that if I didn't have the suggested (not mandatory) service done, I deserved to be in an accident. His exact words were "well then whatever happens to you, that's on you." I am purposely keeping our conversation vague because he will know who this is if I use detail. read more

DAN WAS AMAZING HERE! TOTALLY WORKED MAGIC AND DID IT QUICK TOO! Hit a HUGE pothole, popping a tire AND denting the wheel pretty bad, but Dan was a total lifesaver and was able to save me sooooo much time and money by fixing my wheel for me! We were about to drive pretty far and the quick fix totally saved my weekend. I really cannot express how grateful I am to Dan. He listened to my problems and was able to fix them quickly and skillfully. Thanks so much! I would definitely come back here for car trouble in the future! read more

Technically I would give this place 3.5 stars but that's just not an option above. I recently went in to get an oil changed and to have them look at the vibration noises I was having while driving. They said that nothing was wrong with the tires and belts of the car and that a simple balance/rotation/alignment would fix the issue. They were also having a special so it would be about 60$ for everything. I said great. However, the next day I drove it over 60mph and it started to vibrate randomly. I called them on my way home from work asked if they could look at it that same day, they did. Turns out they improperly balanced it the first time. So they rebalanced it for no charge. I'm a bit nervous to drive my car tomorrow on my way to work because I'm not sure if it will still vibrate or not, but if it doesn't then I'll be a satisfied customer because at least they fixed the problem free of charge, if not then I'll have to bring it back and be more annoyed- time will tell! (will update when I find out.) read more

Dan did a fantastic work on my vehicle. Long time customer. might be a little late for my review.

Chronic staffing shortages necessitated my having to get my car repairs completed elsewhere. Even when I had made appointments in advance and asked them ahead of time if they would be able to do the work on my car when scheduled, I would arrive to have them tell me, "I only have one guy." I had been a loyal customer here for years, and a recent management change has resulted in my having very poor customer service experiences. I will not be returning. read more

2 years ago in June 2017, my alternator for my car died when I was at my bank cashing a check after work one Friday night. Luckily we were able to jump start my car and get it home down the road but we needed to take it somewhere to get the alternator replaced. We took it to Monro's in Souderton on East Broad Street next to the stripmall with the Dunkin Dounts. They did an awesome job working on it over the weekend, and everything was smooth and working when I got it back. Not only that they replaced the battery too as both the alternator and the battery were getting really old from the last time they were replaced which was before I got my car (I had my car for 2 and a half years by this point). The service was awesome, the mechanics and workers were awesome, the prices were fair and my car is still doing great so I'm grateful for Monro's car services, and I'll definitely keep them in mind for any future car troubles! read more

These guys told my mother they could fix her car for her. It was a Honda, and when it was low on gas it would sometimes stall out at stop signs and traffic lights. So she brings it in, they do a little work on the thing, then charge her HUNDREDS of dollars. She drives it out of the lot and the Honda stall at the first traffic light. She took it back to Monroe's and those unbelievable assclowns had the gall to tell my mother to "just drive with two feet." As in, they told her they could fix it, then couldn't, and instead of offering a refund, gave her DANGEROUS advice. That is NOT how people drive. And it's NOT safe, and I DO NOT appreciate them telling my mother to drive in a manner that could have put her life in jeopardy. Do not bring your business to this establishment. read more

Needed a state inspection on a car I just purchased from out of state. They got me in the next day, said I needed the car by 4pm and it was done by 1pm. Friendly and fast service from the few times I've been there! read more

The ONLY place I take our vehicles. Ben and Rob are the best. They don't try for ridiculous upsells. They are honest and conduct business with integrity. I've been a customer for over a decade and they have always treated us and our vehicles well. read more

I'm very disappointed. We've been dealing with Monro for many years and this is the first time they screwed us. We paid almost $500 to have a leaky radiator fixed. After 3 visits, it still leaks and now they tell us it needs something else that is very expensive. We can't afford it. So we seem to be out all that money. If they would have fixed it properly in the first place, this would not have happened. I really think we are entitled to a refund since they did nothing right and we now don't even have a car that is driveable. Don't know what we're going to do now. We are truly screwed!! read more

OK, it's Saturday, you're out of town, it's 90 degrees outside and the air conditioner in your truck just blew a pressure hose- what do you do. You go to Monro Muffler Brake & Service of course, I was in a serious bind and Ben at Monro was able to slide me in and get me back in my vehicle in a few short hours. I am now a cool, happy camper! It's nice to find a business that actually has employees that go the extra distance and are accommodating and empathetic. Thanks for a job well done, I'll be back when I'm in town, read more

These guys are the best ever!! Anytime there is an issue with my car they are always willing to work with my schedule and my kids schedule. The best service, friendly and professional. Rob found the issue and fixed it right away. I always know my car is safe to drive the distance I drive because of them. Thank you so much guys!! read more

I've come to these guys time and time again for regular maintenance and inspections on my car for years, and they even alert me of potential problems in the future. Ben is a very friendly guy and easy to talk to if I have any questions. One time I was attempting to replace my O2 sensor myself but couldn't break it loose, I took it to them and they offered to replace it for a mere $20. I am forever dedicated to the customer service they do, and I will keep coming back. read more

I can't adequately describe how happy I am with Monro. I moved into the area three years ago and when it came time to find a shop to do an inspection I had no idea who to go to. Friends recommended different shops, but I ended up calling Monro simply because I could drop the car off and walk home. I am generally hesitant to go to any sort of franchise because I oftentimes in the past had bad experiences when people just wanted to put in their eight hours and didn't give a damn. Monro performed the inspection, as well as the two inspections since, and it did as well as one would expect. The last time I left the car -- Dec. 2016 -- I described some brake problems that recently cropped up and I fully expected to have to pay for a major brake job. I've owned the car three years and, thus, the brakes are at least that age, likely much more. Being as close to cluelessness as I am concerning automobiles -- I glimpse heavenward each morning as I turn the ignition key -- I am an easy mark for unnecessary repairs. But, no, Monro called me just hours later and said they only needed to add brake fluid and they have been working like new ever since. When I had a bad tire earlier last year, they replaced just the one even after I showed surprise that they didn't change at least the other rear tire, but I was told that the opposite tire was in good condition. There have also been one or two other examples of the same sort of integrity. Besides competence, all I really expect from a business are honesty and good friendly relations. For all that I am willing to pay more than the next business. Monro is that auto shop for me and I hope the same people remain there for many years to come. read more

Very disappointed - scheduled an oil change several days in advance, got their 15 minutes after opening, and was planning on waiting at the nearby dunkin donuts while my oil was changed. The staff told me when I got there "I don't know when we'll get to it". Only one other person was waiting in their lobby though. Just poor service to not be able to quickly do an oil change for someone who had made an appointment. read more

I have been a customer of Munro for about 6 years, my mom for over 15 years. Munro is as personal as you can get! They are honest about prices and the amount of time it will take to get any work done. I recently had a lot of work done on my car while I was out of town and they had no problem with me hassling them for updates on how my car was doing. It was completely ready for pick up by the time I was back in town. They are really personable people, with a good, loyal customer base. read more

Been a regular customer for over 10 years. Not once did I feel like I was being taken advantage of or felt uneasy. Ben and his staff are great, very quick to complete the jobs. read more

These guys do good wrk and are very fair.. I had one employee tell me to take my car to a dealership rather then have them do the work becaue of a very specific part and its availability. He was honest with me and said that if they did it the part would be twice as expensive and they had only swapped one out one other time. I take my car there for all my maintainence and am always greeted with a cheerful smile. Pricing is right in line with industry averages and the service is top notch. read more