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    Monsoon

    3.0 (2 reviews)

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    13 years ago

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    10 years ago

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    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate - Addison

    3.5(92 reviews)
    2.3 mi

    I have been shopping at this place since they opened a couple of years ago…read more I would shop there a couple of times a year but always had the same issue every time I'm not sure who they had purchasing the in coming clothes from the sellers but who ever it was they had some really bad taste in the buys. Even my sister has said the same thing every time. when we would leave the store "there is some really ugly stuff in that store". Which is out opinion BUT... Today was a whole different experience I found a lot of cute clothes this time around spent almost $200 and got a lot of items that I'm really happy with Thank god they fired the old purchasing employee I'm not sure if that's what happened but the store was full of cute items this and I will be going back soon to finish what I started. ( I still had 2 more rows to dig through. lol I ran out of time to shop today Also a couple of years ago I went through my closet and gathered up alit of cute designer clothes and a lot of shoes (almost 60 pairs of shoes ). Most of them were brand new never been worn I was alittle disappointed on the girl only picking a couple of shirts and 3 pairs of Nike tennis shoes from my pile. So I was detetemed not to bring all that back to my closet so I dropped all the remaining things off at goodwill down the street. They were VERY happy for the donation I was in disbelief she didn't buy anything else from my pile But oh well I at least got a tax write off from goodwill

    I don't love this location. I have store credit here that I haven't been able to spend because I…read morecan't find anything I like. Of course style is subjective & experience will vary, but here's my thoughts: - It's been quick & easy to sell, but they keep offering store credit only. There's no way to know this unless you call ahead or show up. - I found 2 pairs of shorts and 1 pair of jeans that I like. - Lots of old, dingy graphic tees and shoes (thrift store level). Not anything I would want to purchase over $5. - Small section of larger sizes (XL+). I go back every few weeks and often see the same thing - not much new. - I wish they had baskets or something to shop with. - Styles feel like they're for an older demographic. I probably won't return once I use my credit.

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    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate

    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate

    Uptown Cheapskate - Addison - The owner/manager at this location lies about the process and tried to keep my items before 7pm when I came back to pick them up.

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    The owner/manager at this location lies about the process and tried to keep my items before 7pm when I came back to pick them up.

    Furs by Martin

    Furs by Martin

    4.1(14 reviews)
    1.8 mi
    $$

    I went in to get an older fur repaired (It was a family member's coat I had borrowed that was…read moremangled by my puppy). I encountered such honest and friendly people in this store. Not only did they help ease my mind and console me , they helped me understand how flawless the coat would appear upon completion of the repairs. I have never owned my own mink (and I'm 52), but since I had to borrow this coat, and since there were such beautiful coats in the store..my husband said "try one on". Yes...he bought me a beautiful fur of my own. But the incredible thing was that the owner helped me try every coat on several times and didn't stop showing me furs that fit my taste and body style, until I found my perfect coat. Go to this place! They are honest, fair and their customer service is impeccable.

    Holding my property hostage!…read more Be careful you may get your fur back damaged or not at all!!!! I have stored my fur here for 10 years. The service is sourly but adequate. When I came to pick up my coats for the season my blue fox coat was hanging with the rest of the items on the stand. Mr. Martin did not make any attempt to bring it to my attention but there were pieces of the coat hanging torn off the coat. Not in the seam. Simply strips of the fur hanging of the coat. Mr. Martin waved the payment on the entire order to make up for the severe negligence in the care of my jackets, had me sign receipt and stamped it afterwards. He kept the receipt without giving me a copy. He said he would repair the blue fox and I could come pick it up shortly. He called soon after and tried to blame "somebody else" who repaired the coat. The coat has not been anywhere else for probably ten years and he himself did some repairs on it in the past. It would take quit a force to tear a fur like this. (again not in the seam). My husband called Mr. Martin who gave him the same improbable story of "somebody else has done it and it came apart all by itself" however repeated that the order is indeed free and for me to come pick it up. When I did, to my surprise I was asked to pay for the previously retrieved coats. The owner did not allow me to take my property without paying for part of the order that has been already completed and in my possession. So be careful - it can be you next time!

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    Furs by Martin
    Furs by Martin
    Furs by Martin

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    Zara

    Zara

    1.8(106 reviews)
    0.2 miNorth Dallas
    $$

    Zara is one of my favorite stores. I'm always so excited when I find a mall that has one since…read morethere isn't any close to home. This Zara was huge!! They were having a sale and I find a couple items to take home. The staff was average for retail. No one went above and beyond. My friend found an item that was without a ticket and they told her it had to be taken off the floor. The reason she was given is that Zara copies so many other designers that it had maybe been an issue. She also found an item that was missing its belt and they told her she had to buy it as is and that no discount would be offered. Zara 13350 Dallas Pkwy, Dallas, TX 75240 Monday July 9, 2018 2:30pm

    This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

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    Zara
    Zara
    Zara

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    Monsoon - fashion - Updated July 2026

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