Smart Home Solutions are ROCKSTARS!! Showed up right on time, and handled the installation with…read moreease. The team took their time in assessing, measuring, aligning things properly. All while taking my thoughts and ideas on placement into consideration. I would absolutely recommend using their team for all of your home theater needs. And I also have to touch on how on point communication was from start to finish...never skipped a beat and always replied in a timely matter! Lock these guys in, you won't be disappointed!

We really appreciated their promptness and thoroughness, especially when looking at our entire…read moresystem. They analyzed our wifi speeds and coverage and suggested we switch to a mesh system that improved our speed and coverage around the house. We had a TV in a bedroom that we wanted swapped to a larger TV and we put a larger TV in our den which needed a new mounting bracket. They knew what parts we needed and got them quickly. Once we installed the mesh system they helped us update our devices including getting our SimpliSafe system up and running on the new network. We felt that their price for the parts and work was reasonable. We enjoyed working with them on our TV, system and update.

John is friendly and very prompt. We had a challenging lock…read moreissue and he efficiently solved it.

Jon is amazing! First, he attempted to assist me in Feb. 2025 after my brand new "smart lock"…read moremalfunctioned. While he wasn't able to get me in that time, he tried for over an hour and didn't charge me. Now, he's saved my butt again on the 4th of July! I'm in Great Falls, caring for my mom and we got locked out. I called Jon's number (thinking he was in Great Falls - oops!) and he after I realized who it was, he talked me into getting in with a credit card. I owe this man big time! Best locksmith ever!

Batteries that go dead in all of their equipment, and having to go get odd size batteries that one…read moredoes not generally keep on hand, trying to figure out how to get into the various devices that have the batteries, up on ladders to change the batteries (I'm 83), so I finally said, "that's enough". On March 5, 2021 I called Vivint and told them I wanted a "Buy out" (my exact words), and close my account. They gave me a figure of $360.29 so I paid it. That credit card expired, and in October I happened to look at the account on line and it said I owed $51.47. I called on October 13th. They said I had not done a "buy out", I'd just paid through October in advance. So I asked them again, how do I do a "buy out" and close the account. They said it would cost me $205.88, which included the $51.47. I paid it that day with a credit card. On two subsequent occasions they called me asking for the $51.47 and each time I told them I paid it on the 13th. They looked and said I was right, it was paid. Today I looked at the website again and it said I still owed them $51.47. I called and asked to speak to a supervisor and they said they were sending me to the "Loyalty" department. After 20 minutes on hold I hung up and called back. Over an hour and a half I went through several iterations of this, most of the time ending up on hold until I had to hang up. Finally, I just paid the $51.47 just to get rid of them and get them out of my life. Vivint cheated, and they won.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.