We rented a 2 bd Kapalua Bay Villa (33G4) in October 2025. The booking process was easy and more…read moreaffordable than similar villas offered by other property firms. We have found some problems with other villas regarding the air conditioning, however ours worked perfectly. When we wanted ac, we just closed all the windows, during the evenings we could turn off and open windows when the weather was cooler. Reasons for 5 star - clean - Furniture placement and comfort - beautiful ocean view - next to the pool - close walking distance to beach trail - ground level (easy access to parking) -quiet - good staff interface with the rental company for child's crib and toys

Our condo was ok but didn't have enough bedding for the pullout couch. They were unable to bring…read more out the proper bedding until the following morning. We ended up pulling off part of the bedding from the other bed so that our third person could use the pullout couch. The resort would not help us since Perfect Stays had rented us the accommodations. When we booked the place we had no idea it was managed by a third party

They are the absolute best to deal with. I left some thing behind and they went above and beyond to…read morereturn it to me True Hawaiian spirit! Jess went and searched something sentimental and was able to find it. I highly recommend them. great integrity! thank you so much

The condo had the feeling of being home but had all the amenities of a big resort. Very clean…read more Modern space and great communication from the maui resort rentals staff. We will be back again! Thank you.

Kevin Sullivan was my buyer's agent when I purchased my condo in Napili. He showed us properties…read morewe had seen on-line and gave us the pros and cons to each complex / community. I could not have been happier with all the support and contacts that everyone at Sullivan Properties provided to us. The entire process was almost hands off for us. Pat, Kelly and Kevin knew appraisers, Termite companies, on island mortgage brokers, everyone. I could not have been happier.

The girls in the office saved the day. the views are truly what you come to Maui for.read more

We rented at Kapalua Bay Villas in September2022 through Quam Properites and they were a pleasure…read moreto rent through. Very professional system from paperwork to checking in. Condo had plenty of supplies for our stay. Nicole was wonderful in answering questions and recommending new restaurants we had not tried yet. So much better then renting from ABnB or HomeAway-Expedia Group. More personalized service and flexibility for your money. I definitely recommend using Quam properties for any Maui rentals!

My husband and I just rented a unit in Kapalua (Bay Villa 34B4) and could not have been happier…read morewith our experience with Quam Properties! They were wonderful with all communication and prompt attention to anything we needed. The unit was absolutely beautiful and pristine! They clearly paid a lot of attention to every detail and made sure that we had all that we needed. The pricing was extremely reasonable. We would not hesitate to rent from them again and we highly recommend you rent from them as well! You will be so happy you did. Thank you for everything, Quam Properties!! We would not have had the same amazing vacation that we did without your help!

We enjoy being timeshare owners that gives us the opportunities to visit and stay at many beautiful…read morehotels. Sands of Kahana was a perfect place for us to stay. Great staff upon arrival, friendly till check out. Room was great with all the amenities we needed. Beautiful property, restaurant, concierge and easy access with free parking. Mahalo RCI & The Sands of Kahana, we will definitely be back! Maui No Ka'Oi.

We love Sands of Kahana. Everything is great, our 3 bedroom unit is very spacious and is well…read moreequipped with everything you need. We have been coming here for 25 years.

We had a wonderful stay! The studio was so large and spacious. It had a full kitchen with literally…read moreeverything you'd ever need! The view was beautiful and right by the beach. The only difficult part is we got in late (midnight) and the office was closed so we called and no one answered. Luckily, sands of Kahana is associated and across the street and answered and told us there would be an envelope with a key for us! Their is an AC unit in the living room so we actually just used the pull out bed since It was cooler and we are used to WA cool air. The room did have a fan that probably would be cool enough for most people too. Overall, it was beautiful and perfect! We loved it!

From the owner: Kahana Villa E609 has an oceanview and ample space in a quiet neighborhood. Perfect for Maui…read moreadventures.

We stayed in this unit for the first time & have been staying up at the Ridge for 40 years. It was…read morea lovely unit & the views were great. We would highly recommend this unit for a most memorable vacation. It easily accommodated 5 of us for most of our stay. Diane & Terry have always been super to work with - they are on top of everything. Ridge Realty rocks!

We stayed at The Ridge unit 2423 and the view is just spectacular! We could watch the whales from…read morethe balcony while sipping our coffees in the morning. Pure bliss! The condo is totally equipped and very clean and comfortable. It is a very exclusive area in Kapalua and I could not have picked a better place to have an unforgettable vacation with my family. Thank you Ridge Realty Rentals!

I rarely write negative reviews unless the situation really warrants a post in an effort to help…read moreother travelers. However, our experience was so bad because of the manager, Terry Kruse, I felt compelled to post this review. I will NEVER stay at a Maui Lodging Properties again. I would highly recommend that any visitor to Maui or any property owner, should avoid this group entirely. The manager, Terry Kruse was rude, unprofessional, arrogant, unorganized, incompetent and condescending. Upon arrival, we called Terry to confirm the unit was ready and she assured us that we "screwed up" our reservations and were a day early. After a quick and panic-stricken review of our reservations, we were able to confirm that we had arrived on the correct day. Unapologetically, she "allowed us to check-in" as indicated on our confirmation notification and reminded us that "things happen "because I (Terry Kruse) manage 15-20 other properties". When I asked for her supervisor's name and number, she said that SHE was only person to speak with at Maui Lodging Properties. I found her unprofessional manners were beyond incredulous. Unfortunately, our visit to Maui included a doctor's appointment wherein Terry refused to believe we had an appointment on a Saturday and asked for proof of the appointment and the reasons. Our surgeon's office contacted Terry with a confirmation of said appointment and a reprimand/reminder of HIPAA laws. I will not speak badly of the unit we stayed in- it was beautifully located, clean and PERFECT for our needs. However, I am deeply concerned for the owners because I have never encountered or dealt with such a rude and unprofessional person in my life. I hope the owners rethink their property management needs and seek elsewhere. I will share with my friends, my network and my family of the horrific service we experienced from Ms. Kruse. It is my opinion that visitors of Maui should avoid staying at any property managed by Maui Lodging Properties, especially is Terry Kruse is assigned to you.

Vacation Renters Beware!!…read more I booked a Maui Condo on 2/14/12 with Maui Lodging for a vacation my wife and I were planning to take with our oldest son and daughter-in-law. I signed the Rental Agreement, paid the deposit and was confirmed for a 2 week stay. On 2/21/12, I received a call from Maui Lodging cancelling my reservation. They told me that the owner wanted to rent the condo to a friend instead of renting it to me and my wife. I told them they couldn't do that because it would be a breach of contract. They said there ARE doing it and to consider my confirmed reservation cancelled. They did offer to try to find a replacement for us, but my wife and I had put a lot of research into our selection and we knew that the one we rented was really unique and not replaceable. (They did come up with 2 VERY POOR alternatives.) Even if they came up with a good alternative, we had no confidence that they wouldn't do this to us again. Darlene, one of the owners of Maui Lodging and a real estate broker, told me they do this all the time. We have dealt with Maui Lodging for years under the previous owners (Ron & Michele) and the service was superb. Unfortunately, the new owners don't have a clue how to treat their clients. I recommend going elsewhere to make your vacation plans or BEWARE!!

We had a very difficult time with Sailors Realty. There were a few times that we had repairs that…read moreneeded done. We submitted a request to repair our dishwasher, and we had to call, text, email, multiple times before we got a response. We spent the last 3 months with pending repair orders that I submitted. Deeply frustrated. They use a very outdated payment program which we had problems 3 times over the course of 1.5 years living in our condo. Rather than fix the problem I was given a warning about eviction if we didn't resolve the problem. I showed them the problem with the system, and 1/3 times got my late fee back. Communication was the biggest issue. I dont want to have anyone breathing down my neck, but to have someone you cant reach when you need them is deeply frustrating.

Dan O was very friendly, honest and helpful professional with us and provided a great location for…read moreour long term stay in Kahana. Dan is a very straightforward guy who tells it like it is and I appreciate that. Thank you Dan for helping to make our stay memorable.

Rubbish management company that's gotten even worse since it was acquired by Casago in May 2025…read more Our family owns a condo in Kihei, and Vacasa took over as the management company post-COVID. We've owned this property for over 10 years, and since Vacasa took over it's been getting progressively worse in terms of service response and quality. This trip, as luck would have it, we returned home after supper at 8:30pm to find that the battery on the punchcode doorlock was dead. We're literally locked out. Of course our reservation info is locked inside. Called Vacasa 24/7 assistance. What a ridiculous experience! For 10 minutes we got told repeatedly that a) they don't manage our condo (who tf we paying fees to then?!?), b) there have been no reservations under this name since 2023 (we come annually), and c) they only manage 2 condos in our complex (we personally know more than 2 families in this complex who use Vacasa). What. The. Hell?? We knew it was getting bad, but damn. How can this information be straight-up AWOL from the system? So once they finally located our info, it magically appeared somehow, we were asked to wait for a call back. It took nearly an hour to get a return call. Can I imagine this happening to our guests? Oh yes I can. We'll be ditching Vacasa ASAP, like so many others before us. We were becoming increasingly dissatisfied with other aspects of the company, such as bookings and maintenance issues, but this takes the cake. Once we did get a call back, a friendly fellow came to assist and replaced the battery within 20 minutes of the return call. That second star is all his. The phone rep Mia was also kind although the experience was still very frustrating. I can only imagine what it's like to be a Vacasa employee and taking the brunt of the abuse for management incompetence. I hope both these kind folks find a more worthy employer soon.

UPDATE: I left the same review on Vacasa's app and it was removed. Don't trust the reviews on the…read moreapp. If I could give zero stars I would. We rented a condo through Vacasa at Kona Bali Kai and there was a roach infestation. Roaches in the beds, bathrooms, kitchen, kitchen cabinets- everywhere. And it's not just the one unit. Step outside- roaches the size of your hand. Everywhere. We promptly notified both Kona Bali Kai and Vacasa but both were unhelpful- but Vacasa was dishonest. First they said they were trying to find out other accommodations which we stupidly trusted for days before we finally wised up and left on our own. Then they lied and said a pest control team came out when Kona Bali Kai said it was their maintenance team. When I requested the license number of the "pest control team" they backtracked and said they didn't have the info AND they said we were refunded money. What money?! What money Vacasa?! Attaching pictures but this is only 8 a few of them and doesn't show the huge adult and baby roaches that we killed and threw away immediately before we realized Vacasa was full of liars or the ones that got away before we could take pictures