I recently moved to a new Unit a beautiful, clean, and well-located unit. I was immensely…read moreimpressed by the kindness, diligence, helpful guidance, and extensive knowledge demonstrated by Jazi and Michelle as they assisted and supported us throughout the entire process of moving from my old Unit, same complex to my new Unit . We are deeply grateful; without the two of them, this dream--of living in, *by far*, the best place in the entire northern region of the island--would not have become a reality. Piilani Gardens is, *by far*, the best-maintained complex in terms of its landscaping; it possesses a broad vision, is kept clean, and radiates that sense of "home" that we all yearn for--the feeling of arriving home and finding peace and tranquility. Thank you to both of them for their care and assistance.

I lived here for 3 years, and having to move back to the mainland truly breaks my heart. This has…read morebeen a wonderful place to call home -- safe, comfortable, and in an incredibly convenient location. Everything I needed was always just a short drive away, which made living here even better. Throughout my time here, I always felt cared for. Whenever I needed maintenance or any kind of assistance, every staff member was incredibly helpful, right up until the day I moved out. I am genuinely grateful to each and every one of them for taking such good care of me. Thank you from the bottom of my heart.

Roaches everywhere. Ants everywhere. Staff is horrible . Very rude unhelpful. There is no one to…read moreassist with anything on weekends. Roach landed on my face while sleeping. Ants covered the floor if any crumb on the floor within ten mins. requiring constant cleaning. In the end they denied everything and refused to do anything about it. Promised to resolve through booking.com Iliahi Mcclean told me her offer would be through booking.com. Then they offered me nothing . Shes lied. everything. there are tons of roaches in the ceiling cracks. company plays cover up when reporting. Refused to handle in any ways promised an offer in regards to refund. then refused to offer anything. ignores calls and all communications. no way to escalate stay away.

On my most recent trip to Maui, I stayed at this location in Kihei for two nights. I found the…read moreperfect place on Airbnb here at the Kihei Bay Surf. I was here in March 2025. I want something that was pretty inexpensive but at the same time close enough to where I need to be. As mentioned before, out popped Airbnb and I decided to book it because it was the right location for me in North Kihei. Everything looked good in the listing so I booked with confidence. My stay here was very nice and it felt like a nice little place, which felt like it was almost like my home away from home (Oahu). The unit that was the Airbnb was located next to a pool within the complex. Unfortunately, I did not use the pool while I was here. Too bad though it would've been nice. Everything worked properly at the time of the stay. I even got to hear all the traffic up and down Kihei road. Best thing was that it was close to the Maui Bus line, so I could hop the bus back to Queen Kaahumanu Center after checking out. The property is large enough to have several buildings on site and is estimated to be a nice place to live on Maui. The process started with Airbnb and booked the listing about 2 months prior to arrival. Upon arrival, I received instructions on how to enter the unit and location. After accessing the unit, I felt right at home. No major problems occurred during my stay here in Kihei and the level of comfort was quite nice. It was very pleasant and quiet. The location in Kihei was very good. I let the host know I made it into the unit okay and upon check out, I informed the host too that I checked out and was on my way home. It was a nice escape to Maui and thankful that I found this listing. While it was a little bit pricey, you could split the payment into two affordable payments to make it less expensive. Can't complain too much though since you're in south Maui, for work or play, it's all good really! I paid about $325/night for 2 nights. Not exactly cheap but I was there for a half marathon event in the area. The overall experience here at the Kihei Bay Surf Resort was very good and picturesque. Definitely next to the ocean but you'd have to deal with the daily traffic coming and going Kihei. Things was good and I thought that it was cool and comfortable, especially when there was nothing really to say anything bad about. There was no visible air conditioning though. I did not know how to use the TV properly so I did not use that during my day. I also did not use the Wi-Fi, so I just use my phone network during my day. I use the freezer for ice cream and I liked the fact that there was ice cubes ready for use. Just had to refill the water into the tray and refreeze it. I used the refrigerator for leftover food during my stay. I did not use the stove because did not have to. For the most part, though, it was like home away from home but a place to rest before and after a half marathon event that started in Iao Valley in Wailuku and finished in Kihei, Maui. The bed itself was fairly comfortable and felt like it was a good nights sleep both nights I was there. If you want a good stay, consider coming to the Kihei Bay Surf. It's nice and safe here in Kihei. Across the street, you have direct access to the public beach. Kihei Bay Surf is located at 715 S Kihei Road on the north end of Kihei Road in Kihei, Maui. The prices fluctuate for the units, but you can get a decent price, based on your needs. There's at least 4 buildings on property, maybe more. Didn't count, but did see a pool during my stay. I'm kicking myself for not enjoying the pool when I was here, but that's a regret I will have. I believe the parking is free but I came by uber and departed by Maui Bus. There are bus stops nearby south bound and northbound on Kihei Road, so you can get anywhere in Maui on the Maui Bus. The Kihei Bay Surf has a lot of parking but I'm sure 95% of them are reserved for the people who live in the condos of the Kihei Bay Surf. There are restaurants nearby within walking distance but best bet would be to drive or catch the Maui bus if you have the time. Of course, you can do uber and Lyft too, if you feel the need to. The Kihei Bay Surf is a nice place to stay while you are in Maui. Centrally located and definitely worth considering on your next trip out here. I checked out Airbnb for the listing. Just feels like home when you're here. Definitely recommended! 5.0 stars for the overall experience Support local! A+

They are the absolute best to deal with. I left some thing behind and they went above and beyond to…read morereturn it to me True Hawaiian spirit! Jess went and searched something sentimental and was able to find it. I highly recommend them. great integrity! thank you so much

The condo had the feeling of being home but had all the amenities of a big resort. Very clean…read more Modern space and great communication from the maui resort rentals staff. We will be back again! Thank you.

‼DO NOT BOOK ANY IF THEIR LISTINGS!!! This company canceled my reservation after payment was…read moreprocessed and then relisted it for twice as much. The explanation was "technical issue" and proceeded to blame AirBnb. They then didn't refund the amount or properly cancel the reservation effectively withholding the payment. Insanely unprofessional and incredibly shady.

My husband and I had the good fortune of working with Genesis Buduan of Coldwell Banker Island…read moreProperties, Kahului branch, in the purchase of a home on Maui. This is not our first purchase on Maui and we've worked with several different agents over the years. Genesis is absolutely the best agent we've had the pleasure of working with. He sincerely enjoys working with his clients and works very hard at ensuring your property purchase goes smoothly. He responds to calls, emails and texts immediately and keeps you informed of all phases of the real estate transaction. If you are looking for a real estate agent on Maui, that you can trust to have your best interest at heart, who is honest, easy to work with, and will make buying property less stressful, contact Genesis Buduan at Coldwell Banker Island Properties in Kahului. You won't be disappointed.

Unit 113 This review…read moregot two stars because you can't not give two stars in Maui, the natural beauty and the beach gets a minimum of two stars automatically in my opinion. However, our stay in this unit does not deserve more than that. When we got to the location on Friday night. We discovered that one of the two rolled up beds was broken, my sister emailed the person immediately and was told that it would take two weeks to replace it. There was no offer of providing a substitute or any other options, so now we were down a bed, and my nephew had to sleep on the floor. We discovered the following day that the Internet and the cable did not seem to be working, I emailed the owners again about the bed, and my disappointment with not getting a replacement when the unit advertised as sleeping eight and now we were completely down a bed, I also added the complaint about the Internet and the cable at this time. I never received a response back until the day we left... five days later. It turned out the Internet and the cable did work, the problem is that half of the outlets in the unit don't work, so it was an issue with the power not working and not the Internet. We were highly disappointed at the lack of response and follow through from the owners of this unit, we emailed about the bed immediately and the cable and Internet the following day, and did not receive a response for a week . The unit is old and outdated, there were wrappers from the previous guests on the floor and the cables and wires for the electronics were clumped together in a knot in a basket under the tv. The air conditioner is loud and often times left puddles in front of the door where it was located.

Has to be a three star, because it's Maui. #117. Accommodations were adequate. View was…read morebreathtaking. Furniture is filthy with crud and crumbs under the cushions. Broken down, sagging sofa and settee cushions. Dust and debris under the furniture, snack bar found under kitchen table. Fold out sofa mattress deplorable. Dirty drips down bathroom walls. Twin mattresses need replacing, sagging uncomfortable. Sore back every morning. Washer stinks of mildew.

Long story short, Jake from AVV made things right for us. He made our trip very worthwhile and…read moreafter he made things right, everything else went off without a hitch. Here's the longer-ish story of what happened in between the amazing trip and my nightmare one star review. Friends of ours contacted Vicky with intentions to meet us out in Maui. Upon checking our reservation, Vicky told our friends that our condo was no longer reserved for our dates because the owner had changed. We had no notification of this or when it happened. If our friends hadn't inquired, we would have never known until the check in instructions the week before leaving or perhaps not at all. That is when she finally gave us the option for a full refund, but this was after we had rebooked our flights/cars/PTO after being told we couldn't get a refund back in May 2020 when we rescheduled to May 2021. Anyhow, Jake at Aloha Vacation Villas made everything right and totally worth our while. The villa we were relocated to was nothing short of amazing. Although we had a 5-star experience in the end, I have to dock a star for the long, tedious initial experience and poor organization/communication by Vicky in the beginning of all this.

My family and I have been coming to Kapalua for over 30 years…read more We have stayed the Bay Villas, the Golf Villas and the Ridge Villas. We have worked with every management company that handles Kapalua rentals. Without questions Aloha is the best management company in Kapalua. From our 30 plus years of experience, they are the most flexible on date changes and they make sure that everything is working before we arrive. Occasionally something breaks, usually our kids or ourselves. When I call for maintenance assistance, the Aloha owner, Jake, answers the phone himself. They immediately dispatch a repair person to fix the problem that same days. I would always recommend Aloha is you are looking to rent a condo in the beautiful Kapalua condo and villas

So many beautiful properties always a pleasure to visit and provide my services to all the guest…read moretraveling to Maui Mahalo!

If I could give this place negative stars I would. Here's our situation. After booking a $3500 per…read morenight the Villa on the montage properties, the nice folks at private paradise villas decided to cancel our reservation after three days of having our contract and left us without a spring break. Not only deduct they cancel as our reservation but they gave us no reason why other than the fact that we are traveling with six children who are all super responsible, have a love for the ocean, and a great respect for all properties. When we got the notice of cancellation, again, after we had canceled our other properties., They offered no explanation Even after we agreed to talk to the property manager or the owner to figure out exactly why they canceled our reservation. I can't help but think that somehow they are discriminating against our religion, we're having mini siblings it's kind of what we do. Because they said that we had too many people on the reservation even though the place fits eight-which is exactly what we had. Now her vacation is ruined and I would employ you to run as fast as you can away from that shady outfit. They even offered to give us a discount if we went away from VRBO which we should've never done. These people are heartless and do not have the aloha spirit. The Foley's

We had to last-minute book a place a month before we headed to Maui because our original AirBnB…read morecanceled. This was the the only option in our area, so we had to select one of their condos. Check-in was fine, but we had to go to their main office specifically between 3-4 or a different location if we checked in after that. We signed our papers and then headed to Kihei Akahi. The two stars are for the location - very close to food and the beach as well as a good jumping off point for starting the road to Hana. Our door has a key code lock so that was a nice touch. However, there was no hot water (or even water hotter than lukewarm) and when we called the building manager, they suggested we use a pool house outside of the building if we wanted hot water to shower because their water heater was broken. Also, you have to empty the water pan under the AC unit frequently or else be charged $100 if it leaks onto lower units. We checked in right before leaving for a luau and luckily we went to see the water level - it was already overflowing and we had just gotten there! We had to bail it out with bowls from the kitchen before emptying it out into the kitchen sink. Additionally, after coming back our first night from a luau, we were horrified to see tons of tiny ants and cockroaches running around the kitchen and on the walls once we turned the light on. We realized they were coming from the sink and after we killed as many as we could or knocked them down the drain, we put a bowl over it to try and keep them out. Didn't really work, as we found some on the walls of the living room area and bathroom. If we were planning on cooking our own meals, we would've had to buy disinfectant or something first because after seeing all those bugs I would've felt disgusting using the kitchen and I avoided it as much as possible. You can only call this company between 8am and 4pm, so I couldn't call that night. We left for Road to Hana at about 6:30am and didn't get back until 6:30pm, and I never had service on that trip so I could call and let them know. When I did get a hold of them before checkout, the woman said she wished I had let her know earlier so they could have sprayed it before the next guests arrive. She apologized a few times, but it wasn't very sincere and I wasn't impressed. Lastly, checkout is very involved. You have to throw out all the trash, start the dishwasher, and start at least one load of laundry, although they ask if you can start a second if you have time. This is because they have like a four-hour window to turn condos over before the next unsuspecting guests walk in and get to experience the mess this condo was for us. Bad customer service, gross and outdated condo, but good location.

Booked online into one complex and was notified that I was being "upgraded" to another complex. The…read more"upgrade" was a roach infested hovel. I called to see if they could move usand of course they could not. They originally indicated that they might be able to move us in a couple days but retracted that offer. The only options were for us to pay 5x as much to rebook something on a nearly sold-out island or put roach traps in the unit. I killed dozens of roaches and missed twice as many. They should be ashamed to include this rental in their pool