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    Montgomery Chevrolet

    2.0 (56 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 2 months ago

    Services - Montgomery Chevrolet

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    We just bought a car there last week. The experience was not the best. We needed to trade our car in and that all went smooth. We traded it in on a van. The first issue was that we had asked for $500 off the car and they had said yes. When we went to sign paper work. They then said they misunderstood and would not give it to us. It was clearly in a text message that we asked and they said yes to the extra $500 off (I do have screenshots to prove). We should have walked then and found something else but my husband had already spent that day with the car. We decided to go ahead with it against our better judgement. The finance guy was great that we worked with answered all our questions. Very easy process with him. I think his name was Predarg. Once all the paperwork was done. We went to go get our new car. It was a used 2023 Chrysler voyager. We get out to the car for them to inform us they did not have another key fob. They only had one key. This should have been told to us upfront. The guy said that this happens and sometimes they will find the key other times they won't. He then proceeded to tell us it would be to expensive to get one at a dealership so get one made somewhere else. If we would have known that before about the key and with the other issue of not getting the $500 off that was agreed to, we probably would have found a different car. So now I'm going to be paying another few hundred for another key to our car. They could have at least offered to pay for another key fob for us. I know we have so many days to return the car and get our old car back, but this has been such a headache I don't know if it's worth it all. I would proceed with caution buying anything from there. Do not make our mistake and go with your better judgment, walk away.

    Car priced at $9673
    Alexis C.

    On March 28th, We went to the Kia lot next door not realizing they work together. Jack S came over to get us and walked us over to Montgomery. We sat down and told him the car we were looking at which was priced at $9,673. He asked if we wanted to look at any other cars and we were open to it, but we had been looking for an Elantra and this one was newer than others on the lot. We also told him that we didn't want to go over $10,000 and all the other elantras were above that. So he printed off the auto check and went to pull up the car. When he got back I asked what made the car cheaper than the other Elantra on the lot when it had more miles. He stated it was probably the trim levels. This shows he knew that the car we were looking at was below $10,000. After test driving the car he asked for some information on our credit scores as we were financing, but didn't want to have them run our credit yet. He said he would get with his finance guy and get us some numbers so we have an idea of the payment amount. That is when Demetrius came over and we talked small talk and he never said anything about numbers, so I asked what he thought the payment would be and he said he didn't know and couldn't tell us really because taxes and fees would change. I explained to him that when we looked on line, we had debated on going through capital one and told him that with our down payment of 2K, we were only going to be financing around 7-8 since that was all that was left. He still couldn't give us any idea on payments, but we knew it was within budget. We had to go back home and we were going to come back the next day to purchase if. BUT when we got home my husband went to pull up the car to show his dad and the same car had been raised up to $15,989 within an hour of us leaving the lot. I immediately texted the salesman and didn't hear back until the next day when he texted asking how he could help in our decision process. I texted back the screenshots of the price change and we went back and forth with him gaslighting me to make me think I was in the wrong. I'm not even mad about the pricing error, accidents happen. I'm mad they weren't up front with us about it and made us out to be liars. I liked Jack until his texts where he was full of it. They realized when we came back from the test drive their error, but instead of telling us and being open about it, they just lied and changed it. We should have walked out when we heard another salesman talking bad about the people who he had worked with that day. He made statements about the low credit scores they had and them being losers.

    Queenie W.

    I went to this dealership on Monday, 2/10/20, at around 1pm to look at a car that was listed on Car Gurus for $14,799. I took the car for a test drive and decided to give an offer. I asked the sales manager how much the car will be out the door cash/check whichever they prefer. I informed Mr. Reeves the sales manager that I did not need any financing. He came up with the number of $17,999. I asked him how he came up with that price and he informed me that since I was not financing it was going to be $500 more because they sell the notes to banks and they get a reimbursement of $500 which they in turn give to the customer. Another $1000 I was being charged was because I was not trading in a vehicle. He was also charging for the service that they did on the vehicle; change oil and filter, change cabin and air filter, change the car battery as well as change the motor on the power window. After looking at this RIDICULOUS ADD-ONS I gave an offer of $15,400. He said NO, he is firm with his price. I thanked him and left. At 8:34 pm on the same day I received a message from Car Gurus that the car I was looking at went down to $14,290. LESSON; DON'T GO to MONTGOMERY CHEVROLET on Preston Highway in Louisville, KY.

    2020 Chevy Camaro

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    9 years ago

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    3 years ago

    Took my car on 7 August to get a front bumper and grill put in. And hit the sensor fixed. Still sitting there. Running out of patience.

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    4 years ago

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    6 years ago

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    3 years ago

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    5 years ago

    Great place to buy your next chevy chip hackney is a great salesman and joe in the service department is great as well

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    7 years ago

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    4 years ago

    Bill Miller was excellent sales rep. and was hassle free and he was very professional.

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    8 years ago

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    6 years ago

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    8 years ago

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    13 years ago

    I wish I had NEVER bought a car here. I've had nothing but problems and the service department is the worst I've ever dealt with.

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    6 years ago

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    10 years ago

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    11 years ago

    Easy service scheduling, quick service, friendly service. I've purchased 2 Kias and 1 Chevy product from this dealership.

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    8 years ago

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    Town and Country Ford Louisville

    Town and Country Ford Louisville

    2.4
    (47 reviews)

    I challenge you to find a better salesman than the one I got! I worked with Terrell Smith at this…read morelocation. I came from Oxmoor Ford in search of a 2015 Ford Explorer Sport with no luck. Terrell at Ford Town & Country was very informative, very kind, and was able to give us one on one attention. He was very thorough in explaining their financing plan and stayed an hour after his shift the evening we came in to look around. On that note, we came in to look and ending up leaving with the exact vehicle I was looking for!!! Terrell was amazing, he was very helpful and assisted in a comfortable car buying experience! Update: To add to his outstanding level of customer service, I had an issue with the car a few days after driving off the lot (an unforseen AC compressor issue) Terrell was calling me, texting me, checking up on me to make sure I was taken care of, safe, and getting updates on vehicle repairs. This is the best customer service I have ever received! I would recommend him every time!

    Came into check a known and very documented issue with my SUVs. I had diagnostic trouble codes,…read moreNHTSA Recall numbers and VIN number for two SUVs. I was politely greeted and told to talk to Donna. I had to wait for her to return as she was smoking a cigarette. Upon telling her my issue she asked for the VIN number and looked up a part the was unrelated to my issue and said that is what I needed. I knew based on my research the diagnostic trouble code that I had and recall bulletin that it was not the correct part. The part she told me about was much more expensive than the part I will be needing. I was looking for information about the recall and getting the correct fix made. Upon further checking She located the part that was listed in the recall Bulletin. The price quoted was still higher than other part suppliers. She became frustrated when I asked if the VIN number should the "reprogram fix." Several pages of vehicle history showed and I asked if it could be printed. She only printed one page of the multipage history and then proceeded to lie to me telling me it was the entire record even though the paper in hand clearly displayed it was not. While I was speaking to her a gentleman came up and interrupted and she started answering his questions. The gentleman and I had a short conversation and she eavesdropped and proceeded to argue with documated factual published information I was sharing with him. After which she insisted I was wrong and told me i had "came in negative". I asked what could be done for my issue and she explained they did not take appointments and it was first come first serve only but also stated it would have to take 2 days just to pull trouble codes. If you have any warranty recall issues I would highly suggest going to a different dealer. Not only was the Town & Country employee not very helpful but she gave unfactual data and tried to argue with well-published documentation that has been around since 2014. I can list the sources for all of which.

    Montgomery Chevrolet - car_dealers - Updated July 2026

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