I quite honestly had no issues with the level of care I received at this dentist. What drove me…read moreaway was that during the height of early Covid, when it was advised by professionals not to visit dentists except in emergencies, they continued to let my insurance plan run out. The thing was, in my first year that I had the plan they were very communicative - constant texts, phone calls, and emails - asking me to come in for visits. I was out of the country for several months and wasn't able to get there, but I did take note of their exuberance to get me into their office. The plan autorenewed while I was away and then Covid hit. In my second year of the insurance plan, which is/was Kleer Dental Insurance, I didn't have any visits to their office at all. But the interesting thing was that they never reached out at all - no calls, no emails, no texts - trying to get me in for visits. So I assumed that, added to the news and what the medical advisory was at the time, that either their office was temporarily closed or, at the very least, they had suspended the Kleer Insurance from running out during the pandemic. When I finally called for an appointment after it was considered safe, they mentioned my Kleer Insurance plan was nearly expired. When I inquired if they had not suspended it from running due to Covid, the assistant on the phone got very short tempered with me and said as they had been open the entire time that they hadn't suspended the insurance period and would not give me any extension. I made certain to tell them not to autorenew my plan as I would no longer be going there. The woman on the phone said, "That's fine," in a very short manner and hung up the phone. I spoke with a representative from Kleer after that who mentioned they had told all the dentist offices who use that insurance that they were fine with any extensions to the plan period due to Covid, and were sorry to hear that Smile Exchange decided not to honor that and extend it at all. While I know Covid was tough for many businesses, this was just an extremely nasty and underhanded business practice. I had been a good patient throughout my first year there and received zero treatment or use of my plan in the second year due to the pandemic, yet they refused to extend my plan by even two months even though Kleer insurance would have allowed it. A shame really cuz they lost a good customer that day.

I'm a nervous dental patient. So I was skeptical that a "chain" dental establishment would be a…read moregood choice but I gave it a shot. I'm glad I did. The folks at the Warrington Smile Exchange do an outstanding job making you feel comfortable. The hygienist who takes care of me has the steadiest hands and could not be kinder or more friendly. I've had several visits in the last year and while always a bit nervous, I honestly feel good about going to the dentist for the first time in my life. And their prices are really good too!

Worst experience of my life at a dental office. Dentist is condescending, lacks empathy and…read moreprofessionalism. Not only was the bedside manner poor, my paperwork was altered after my appointment to make it look as if I agreed to additional services.

If I could give this place a zero I would. This place is a…read moredisgrace. My mother had an appointment with them and unfortunately due to other health issues (Parkinson's) she moves a little slow. She is also somewhat nervous as the procedure is intense. There was a complete lack of empathy or patience from both staff and the doctor. Not to mention that it took them a very long time to even bring my mother back for the procedure. When my mom asked how long it should take, the response from the doctor was "depends how much you talk." Furthermore she asked a very simple question to which he threw the instruments and stormed out saying he's not doing this. Extremely unprofessional and will be reporting this place!

I highly recommend this dental group. I first started going there many, many years ago to Dr Joe's…read morefather. The receptionists, hygienists, receptionist and Dr. Joe are amazing and very caring. They are the BEST. I have had several emergencies and have always received appointments and care the same day. I love Dr. Joe's drawing which explains steps needed to take care of the tooth. I moved to the Poconos and recently to Bethlehem and am still driving and hour and a half to go to this practice. They really are the very.BEST.

So my 7-year-old daughter was told she needed a pulpotomy (like a baby root canal) for a deep…read morecavity between two teeth on the top right back of her mouth. So she got the procedure. She developed a small bubble in her gum a couple months later, an abscess that was more of a nuisance than painful & didn't really think much of it so she rinsed it out with salt water every night after brushing. At her next check-up, that same dental practice said the abscess was a result of the root canal not working. They suggested she see an oral surgeon which they referred us to & have the tooth removed (it is a baby tooth). I went to get a second & third opinion and turned out Venneri also missed another obvious cavity in her mouth. We continued to go there (big mistake!) but this time Dr. Doreen started the process on another tooth with a cavity and said she probably needed another pulpotomy so she "cleaned" it out. As I was asking my daughter "Hey____, are you ok?" Dr. Doreen got out of her chair into my face (I was standing in the doorframe of the room) & said to me "I DON'T WANT YOU TO COMMUNICATE WITH HER. I WANT HER TO TRUST ME!". Turned out this caused an abscess as well! In addition, I was also told multiple times that these procedures would be 100% covered and they continue to send me a bill! I have never experienced such unprofessionalism & rudeness & we will surely not be coming back! *I should have trusted my gut feeling, when this same office performed a routine cleaning on me and when my insurance bill came charged me as a "debridement" which was very costly! I had to dispute this charge because it was only supposed to be a check-up and routine cleaning! They eventually removed the charge.

Let me start by saying i REALLY liked this place. After 13 years without a dental visit- I came to…read morefresh smiles upon recommendation of a coworker, who had been going here for years. My initial visit went well- I provided my insurance information and was provided a treatment plan detailing my costs- perfect! I was informed I would need a deep cleaning- which would need to happen in 2 sessions. I went to my first appointment early december and paid the amount outlined in the treatment plan. Easy peasy. TWO weeks later, on the eve of my 2nd deep cleaning session (and less than 15 hours before my appointment)- I received an appointment confirmation call. At the end of the call the receptionist CASUALLY mentions something about my insurance not being in network anymore and how I would now need to pay $700+ out of pocket. Girl, how are you going to call someone and drop that bomb on them 5 days before christmas? Needless to say, I cancelled the appointment and emailed them to get a more detailed explanation. Except I never got one. Instead, I received the least professional response I've ever gotten (see attached). I do not blame fresh smiles for my insurance *seemingly nowhere within a 2 week time frame deciding their office was OON* however, i DO blame them for piss poor communication. So now i sit, dentistless with half my mouth cleaned. Please be warned that while this dentist office has some of THE sweetest hygienists, and a great atmosphere, the communication here is absolute garbage between patients and their front office. Please do better!

My whole family enjoys coming to the dentist now, no fear, no tears and the youngest celebrates…read moreeach time. Dr. Bower and his team have always been so welcoming and kind, as well as professional and thorough. When I come on my own it feels like a little break in the day- odd to say about a dental visit, I know but, still true. I highly recommend this establishment.

I started coming to Willow Grove Dentistry approximately 1 year ago. I knew that I would have to…read moreget some extensive work on my mouth. I did a considerable amount of research. I wanted to find a dentist who could perform all of the work that I needed. I went to Willow Grove Dentistry, Dr. Recigno is GREAT. The staff at Willow Grove Dentistry are very professional (Kayla and Nicole are wonderful). They even have ways in which you can finance your dental work. I enjoyed watching television while I was reclined in the chair. Dr. Recigno is so smooth when he administers anesthesia to numb your gums. I am still receiving treatment however we are near the final process. If you need a dentist I would truly recommend going to Willow Grove Dentistry. I am driving clear across the city to come to Willow Grove Dentistry, an I don't mind doing so. Deborah S.

WATCH OUT!!! Say they take insurance and they are not in your network!!! I THOUGHT they were nice…read morebut then hear a friend wound up with a large bill. Another was told they needed 2 root canals. An endodontist said Nope you need one. How many others has he done this to.... Wonder how he puts his head down on his pillow at night. I find a wonderful Denist and guess what, they knew of him. SAD world we live in.

I hadn't been to the Dentist in years due to a horrible experience at my prior office. Last week I…read moretried Integrity and was very pleased and relieved. The staff was extremely kind and attentive and went out of their way to make me and my 3 year old comfortable while we waited. They were also great with my son during his cleaning and took their time with me to ease my worries. The office manager spoke with me before I left and assured me that they would work with us if our insurance didn't cover everything. An overall great experience!

Totally agree with other reviewers. We were new to the area and now all four of us go to Dr…read more Altomari. Super nice and friendly!

The staff is very friendly and professional. The dental…read morehygienist is extremely thorough I was nervous about getting a tooth extracted But they did a great job. I highly recommend them

This office is the best dental experience you could have! They are kind, compassionate and fun!…read moreThey are there for you in an emergency and the customer service is second to none. If it wasn't a dentist office I would visit more often!

The entire staff was so friendly and accommodating! There was no wait time and they went above and…read morebeyond to make my visit a great experience! I highly recommend Geneva Dental Care!

Our family always received the best dental care at this practice! We have been visiting Geneva…read moreDental Care for about 14 years. Our children are now 21 and 23. We continued to come to Geneva, because of the caring environment offered at this practice. We highly recommend it to our family and friends. Everyone is caring, friendly and welcoming! When it comes to dental care, Dr. Chaudhry is super attentive and proactive to our dental health. Everyone in his practice takes the time to ensure your dental concerns are heard and addressed!