Never again!! After calling around a few places, I was quoted $79.99 for a basic cleaning of a…read more3-seat sofa. I've been bait and switched in the past, so I asked if there was a number I can send a photo of the sofa to confirm that I would not be quoted more upon arrival. The woman who answers inquiries gave me a phone number. I messaged multiple times with photos of my couch, and only received an accidental response "butt text" and then nothing again. I called her back to confirm, and she promised that I would not be quoted more than $79.99. When the cleaner arrived, he told me that the sofa was linen (it was actually a cotton blend that looks like linen but I didn't figure that out until later), and that he would have to be careful spraying too much water so it wouldn't damage. He also noted that certain stains on the cushions could not come out, which I totally understood and expected. He proceeds to do a light zig zag motion across the couch for less than 3 minutes and then asks me to come take a look. I just watched him put 15% energy on the couch, while simultaneously texting on his phone, and then ask me if it was good? I was in total shock. Let me be clear...a single zig-zag motion across the whole couch + 3 cushions meant that all the dry space in between was NOT EVEN TOUCHED. Yes, he literally touched 1/3 of the couch with his spray nozzle and then said he was finished. When I brought attention to this, he said he told me that he would have to put light water since the couch was linen. But this wasn't just light water, it was literally only touching smalls parts of the couch and then completely ignoring the rest. As if that solution was supposed to magically spread to the dry/untouched places. I asked him to go over the entire couch again, covering the dry spots he hadn't touched before and to get the back of the sofa which he hadn't even attempted. He was receptive and did so kindly. But not before spraying water all over my kitchen floor, marking the floor up with dirty shoes and then asking me for a towel to clean it up. The only reason I gave this two stars, instead if one, is because the cleaner wasn't rude and there were two spots on the couch where dirty fingerprints had been and he got them out. Also because the woman who answers their inquiries was kind and honest, they did not in fact charge me more. This company is extremely unprofessional and has no integrity. I cannot believe they can get away with charging for this service. I understand that it's only $80, but that's still hard-earned money. Besides the dirty fingerprints (that were surficial and had only just happened at delivery a few days ago) my couch looks exactly the same and costed me $80. I would not recommend anyone spends their money at this place.

I NEVER received my rug back after they picked it up from my house. I have called probably about 30…read moreTimes asking to speak to a manager and they said they would give me a call back. I have never gotten a call back. DO NOT USE THIS COMPANY. If I could rate this 0 stars I would. Can't even find any information about the company on google. Such a scam

This was my second time working with Liam and I'm SO glad he was able to clean our large couch for…read moreus again! He was extremely easy to get in contact with, schedule and work with. His customer service was great and checked in after his visit to ensure our couch was looking great and drying without any issue. Highly recommend! :)

GOOD Service! They came on time. We are very happy with their work! The mattress and Capet are like…read morenew! The price is reasonable as well. Recommend! 二手床垫运输途中弄脏了。都想扔了。结果试了一下清洗。效果非常好。地毯洗的也很干净。预定不用等排期。基本很快就能来。价格也算合理。推荐

Hung up on me during phone call. Minimum price is 150…read more He asked about scheduling before pricing

I had the carpets in the whole house cleaned and Green Valley Carpet…read more Cleaning did a marvelous job. You would never know we had dogs. The carpets had been given a new lease of life! I felt lucky to come across this firm as they really performed well. I highly recommend them. Just passed on their contact info to a colleague!

Our rugs were picked up and dropped off right on schedule. The cleaning and repair job was…read moreexceptional. We learned a lot about the origin of our rugs and received tips for storage options. Overall, very satisfied and strongly recommend Tak Rug Cleaning.

timely, professional and they did a great job cleaning. they were very informative about the rugsread more

Before you read anything further just know that my carpets are fairly clean, no huge spots or…read morestains or even traffic marks. But I do have small children that still crawl so I like to keep them clean. Scheduled an appointment to clean 3 - 8x10 area rugs, 1 small room (mostly occupied by the bed) and a recliner chair. They arrived at the very end of the time slot they gave me. Not horrible, just lame. I should have discussed the estimate beforehand. When they arrived we were told we had dogs it was going to cost extra. Then he asked if we wanted deep cleaning... well obviously or else I wouldn't have called. I assume light cleaning is the vacuuming I do every day. That was going to be extra. $920!!!!!!!!!!!!!!!!!!!!!!!! What?! I can buy new carpets for $920! So then I called their office to make sure this was not some sort of miscommunication. I said how can this be right? That price is just ridiculous. And exact words he said, well we just aren't the company for you. Very true they weren't the company for me, and they aren't the company for you. I asked the technician to leave my house. I have someone coming tomorrow who gave me an estimate over the phone for $380. Don't get ripped off!

Great service. Very responsive. As soon as I spoke to them, they scheduled an appointment the very…read morenext day. They showed up on time & gave me a quote first. I needed cleaning of the most traffic areas in my house & some spot cleanings. He literally finished everything in 30-40 minutes & was out of my house on time. I was very happy with their service & will call them up again. They use green products so not the harsh chemicals.

I have a white rug which I looovee and it looked gray after having it for a year. My friend…read morereferred my to M & S Carpet. I emailed them through the website and got a response in an hour. I was able to scheduled an appointment for cleaning the next day. I was so happy! The M&S carpet rep came on time and cleaned my carpet to perfection. It looked white again! He was very nice and did a great job! I would definitely call them again to clean my carpet next year.

2 days ago I was having a dinner party and all the soup I made fell on my carpet. Good thing I had…read moremade more dishes and not just soup! I called M & S carpet and they came out for a cleaning the next day. The person who cleaned my carpet was professional and did a great job!

George and Marilyn we had our carpet cleaned April 28 we were moving out. I would've rated you were…read morefive the reason I didn't because my husband was quoted one price and when the guy arrived he gave a different quote but he honored what was previously given. My carpet has been done by three other companies and when they finished it the great I went back the next day the carpet was perfect they do a great great job.

They have been cleaning our carpet for years now, very professional. I would highly recommended…read morethis company. Ask for Jose :)

We have had a horrible experience with this so-called reputable business! At the request of my…read moreelderly parents, I contacted this service remotely, I live out of town. A portion of their living room and hallway carpets needed cleaning, less than 300 square feet. Note: two years ago another service cleaned around 600 square feet for $230.00 which I thought was fair. They told me they would call me with an estimate before doing the job; they did not! I called my folks to check on things and they said the cleaners had come and gone. They charged my parents, 88 and 85 years old, $630.00, AND THEY DID NOT CLEAN THE CARPETS! This constitutes financial elder abuse in my book! My mother told me they just spread the stains around and made them worse. I confirmed that when I arrived 1 1/2 weeks later. I called to complain. They asked for the receipt, which I provided along with the check stub. After four days I called to ask for a refund as a very dissatisfied customer, the manager tried to manipulate me for more work (we don't want them back) and actually tried to make a financial wager with me, "double or nothing." (I'll admit I cussed at him for that). Please don't make the same mistake as I did, and stand against elder abuse.

Complete rip-off. High pressure manipulative tactics. Was completely unprepared for this…read moreexperience. The quality of the service was barely adequateI do not recommend.