I can't say enough good things about Discount Tire and their amazing staff! Chris and Jaylen went…read moreabove and beyond to help me through what was a very stressful situation. They showed incredible kindness, professionalism, and integrity -- truly the best example of customer service done right. I've always had great experiences at Discount Tire locations, but the North Little Rock store on Warden Rd. delivered extraordinary service that exceeded all expectations. Thank you, Chris and Jaylen, for turning a tough day into a positive one. Highly recommend this location and the entire Discount Tire team!

So I pull up to discount tires. I'm needing air in my back driver tire pull up to the bay. The man…read morelook at my tire with no Light no nothing and say oh you have a nail in your tire, I mean, he didn't look at my tire for a minute. He go get another guy they both come back and was like yeah you have a nail in your tire, we could probably fix it. They start clicking clicking on the gotdamn air machine, but first he filled he put air in three tires. Then he started clicking on the machine to put air in my tire that low. He come back and tell me he got two tires for $195. He told me that he hope that I make it home safely because the air was gonna come out of my tire this was yesterday & today is January 29 And my tire still has air in it so for one of your employees to come and try to manipulate me and try to make me believe I had a nail in my tire when he never really looked at the whole tire and told me that I had a low percentage of air in my tire when he took all the air out of my fucking tire and then turned around and filled it up. I will not be back to this place for free ever again. How dare y'all try to trick me into buying a tire, trust my dad taught me very well. I went home and jacked my car up and checked my tire and behold no nail.

I called and asked if they have anytime to replace a simple part that needed replacing and of…read morecourse they require a bumper to bumper inspection... They told me that they had availability at 2pm, so it was a good idea to bring it in as soon as possible. I brought it in just before noon. I spent 6 hours at the mall, waiting for a call. I only got an update when I called them at 6:10pm. They said the mechanic just got under my car. I told them, "okay, I will walk back over." They called back a couple minutes later and said "they were able to start it, but not finish it. So do you want to leave it overnight with us?" I said, "haha, no, because I need to get home... so if you guys can just put the car parts back and then I will bring it back tomorrow... that would be great. They said "okay." I get back there and said I was there to pick up my car and "it was my mistake to not take that 2pm appointment, so I want to set up an appointment for tomorrow." Another guy walked in and said, "oh, your car isn't drivable. Did Sean not tell you?" I said, "No, the only time I got an update was when *I* called you." He said, "oh, yeah, the whole shifting cable needs to be replaced and we can't even call about that until Monday because it's a dealership part." First of all, I don't usually go to this mechanic because the last time I was there (which was over 5 years ago) they were super condescending to me and I left there in tears. I only came back here because it was the closest mechanic to me that was open on a Saturday. Secondly, I told them I had an appointment to replace my front brakes, and they nicely offered me a sale on their brakes, which I was going to take since the only thing I came in for was a simple bushing replacement. The guy who I dropped my car off with was nice and is the only reason this isn't a 1 star rating. Third, I don't know how mechanic hours work, but why start a bumper to bumper inspection if you can't finish the job? Because I drove the car there just fine, they MADE IT not driveable. So because of them, I had to walk home because the only person who could help me was in Rome at the time and I wasn't going to take an Uber because I need to save up all the money I can in order to afford this mechanic bill that I expect is going to cost around $500 based on a quick google search on how much a shifting cable costs, not to mention, labor... I won't return to Firestone again. I can see why they have such a low rating on here. Should have listened to by gut and not gone back. A friend of mine who works security at the mall also said Firestone will keep the security vehicle at the garage for over a week sometimes, and they need that security vehicle for their job. Edit: I am going to add a star because they remedied the situation, and I am very thankful. The mechanic, Sean, personally called to apologize to me, and they only charged me for the inspection, considering the part that needed to be replaced was a recalled part by the manufacturer.

I went in to ask about a tire for my vehicle. I had already looked ot up on the website, and knew…read morethe price was $127.99, the out the door price was as stated on the website quote $154.64. When I ask the lady at the front desk to look up the tire she quoted me $365.00. I then told her about the website price of 154.64 out the door. She laughed and said there's absolutely no way you saw that. I was in the process of looking ot up on the website. She kept talking over me, saying how wrong I was. I said if you are going to Call me a liar, then I'm leaving. I called to ask for the manager, she answered and gave the phone to the other guy that was standing at front desk. He answered acting like the manager. I ask if he was the store manager he said no. He said the store manager wouldn't be there until Tuesday morning. I don't appreciate being called a liar, just so they can price gouge. Worst firestone store in the state. I know because I have done business with 90% of them over the past 35 years. Don't waste your time or money bypass this store. The store on Chenal is way better. I am adding the picture from website.

I have been buying tires from Rusty for over twenty years. He has always given me a great deal on…read moretires along with mounting and balancing. Very professional and courteous.

I have used Interstate tires for years and always received good service and tires. Owner is very…read morepleasant, alone with each employees are friendly and fast alone with efficient work. Prices have always been fair and alone with extra give a ways, weather it be tire balancing or mounthing, what ever, it has always been fair. Women, you don't have to be worried about being taken advantage of. I am a women and its always been pleasant, fair and fast.

i called to ask about getting getting my battery replaced they helped in a very timely manner! they…read morewere awesome

My tire blew out on the highway & I was driving on my donut. They got me in immediately. I got all…read more4 replaced because it was time & a wheel alignment. It only took about 2 hours. Now my car rides so smoothly. I'm very satisfied!

been using them for years. nothing but excellent service. Get my oil changed and purchase tires for…read moreboth vehicles.

Great service and reasonable! They will take appts for oil changes and routine maintenance. I…read morealso bought a set of tires there with 3 year warranty. Got nail, they fixed right away free.

We had all four brand-new tires installed at Sam's Club in Irving, TX right before starting our…read moreroad trip. About five hours into the drive, we unfortunately ended up with a pretty bad flat tire. We brought the car to this location and were so grateful for how quickly and professionally they helped us. Without any hesitation, Jason took a look and found that the gasket had a damage causing the leak. He replaced it right away and had us back on the road in about 30 minutes. He also mentioned that he had checked the air pressure in all of our tires to make sure everything was good and safe for the rest of our trip. We truly appreciated the extra care and attention. 100% recommended from us!

Supplies " Members Mark items"in this store are going downhill. I buy for a restaurant and several…read morethings that are staple items could not be found when they used to be choices. So I'd have to say the management of this store has really gone downhill

These men are incompetent, rude, and lazy. They will take advantage of you if you're not super…read morefamiliar with cars and will overcharge you for minimal services (and that's if theyve actually done anything!!). I have never been treated with such disrespect. I am incredibly disappointed by this entire situation because I am a long time Pep Boys customer but this location has ruined the entire company for me. Save yourself money, time, and humiliation and avoid these hateful men.

Had a 9:30 am appointment scheduled to get four tires installed. Wife showed up at 9:15. They…read moredidn't get started on her car till almost 12 pm. It took them over 1:30 to install four tires. Better off going to Walmart. They can do an oil change and tire install faster and at least you have something to do while you wait. Absolutely pathetic service here. Go somewhere else!!

I sent my 18 year old daughter there while home from college for an oil change and tire rotation…read more She never received the digital coupon that I tried texting twice from their website's share feature. So they charged her $160 for 4.5 quarts of synthetic oil and a tire rotation when the ad listed both for $59.95. I called afterward and they said there was nothing they could do becuase she didn't present the coupon. As a Dad, I would have done things differently if I worked there. But we will be going somewhere different from now on.

My vehicle was supposed to have the alternator repaired last May. The alternator went out again. I…read moretried to get the replacement part that had a lifetime warrantee only to find out that Meineke never purchased the part. They charged me for removing and replacing an alternator when they never purchased an alternator. Then when I call to talk to Kyle, he says he no longer wants to do business with me and hangs up in my face. I called the corporate office, but they stated this was locally owned and operated. They are not honest people. I asked for an itemized receipt. They sent one over and recently added a note that said, I brought in my own alternator last year. This was a blatant lie. They originally said someone from AutoZone on Camp Robinson brought the part to them. I spoke with the manager at AutoZone, and that was also false. I am a school teacher here locally, and I am enraged that someone would do this. It is completely despicable behavior.

Wow these guys were so fast and kind! With that being said, this is my new tire shop. I went by on…read moremy work break due to a slow leak in my tire and they got me fixed up so quickly!! I highly recommend Austin Bro's.

A great group of guys. My wife was panicked about her new car and a flat. I got some air in the…read moretire and they said come on down. Took the tire off and saw the nail in the middle of the tire..... got lucky. Fixed it in 3 minutes. He literally did it for free. Just goes to show you how a business should be run and just straight up good service.

They stick with what they quote the job for and complete the work as projected. The business is…read morestill growing but the quality of work is sufficient and affordable.

I had my front bumper put on and my wheel hub bearings replaced, and I'm very happy with the work…read more The staff was extremely nice, professional, and easy to deal with from start to finish. Pricing was very fair compared to other places, and the quality of the work was solid. They got everything done right and didn't try to overcharge or upsell me. I'd definitely recommend them to anyone needing auto work done.