As a parent, there's nothing more painful than realizing that the place you trusted to care for and…read morenurture your child actually harmed her. My daughter attended Open Valleys Academy when she was just a toddler, and to this day--now 8 years old--she still talks about the trauma she experienced there. One of the most upsetting incidents involved a teacher named Luz, who was aggressive and rough with the children. My daughter was picked up by the ear--an absolutely unacceptable and abusive act. When I brought this to the attention of the principal, Cristina, she acted as if it was just a "misunderstanding" and brushed it off. There was no accountability, no investigation, no concern. Just excuses. My daughter cried almost every morning before going to that place, and at the time, I didn't understand why. I thought it was normal separation anxiety. I had no idea she was enduring such mistreatment. One day, at only 3 years old, she tried repeatedly to ask the teacher to let her use the restroom. The teacher ignored her, too "busy" to care. My daughter ended up wetting herself. Instead of compassion or understanding, the teacher humiliated her--putting a diaper on her and placing her in the baby room for the rest of the day. That act alone traumatized her. Open Valleys Academy failed my child in the most fundamental way. They did not protect her. They did not care for her. They silenced and ignored her. And the administration, especially Cristina, chose to look the other way rather than confront the cruelty happening under their own roof. No child should have to go through what my daughter went through. No parent should have to live with the guilt of unknowingly sending their child into a harmful environment. Please--if you're considering this school, look deeper. Listen to your child. Trust your gut. I wish I had.

We've had the BEST experience at Open Valley. The staff is so caring and loving and made my…read moredaughter feel right at home from the first moment she walked in. My daughter absolutely loves this school, we feel so happy and our hearts are at peace knowing she is there.

Our son has been at the school since he was three he is now finishing up pre-kindergarten we have…read moretwo days left and we are so sad. Everyone here is so lovely and professional and kind. They love our child like he was one of their own. We have felt like family since day one. My only regret is that I didn't start here sooner!

I cannot recommend this preschool enough! My daughter went here from 3-5 years old. Everyone is so…read morefriendly and welcoming and my daughter learned so much in the VPK program it blew me away. From all the performances they put on to the different activities they have for the kids, you can truly tell they love what they do there. Thank you so much open valley

Pines West Academy fosters an incredible learning environment based on educational excellence,…read morediscipline and an loving environment. The amazing staff with so much heart and caring mindset allows our daughters strive. After completion of her daycare through pre-k studies at PWA, our oldest daughter just won student of the month award amongst her 1st grade class in her new school. The staff anchored by principal Mrs Terri is really committed to providing a safe, fun, and loving environment and we're very thankful to her and the whole team for all the great job.

We started Pines West Academy (PWA) in early 2021 when my daughter turned two years old. I highly…read morerecommend PWA. From yoga to music class, letter sounds or climbing the rock wall outside, she is engaged and continually learning throughout her day. It's not just me who finds PWA to be an outstanding educationally centered preschool. My friend, an elementary teacher in the area, says that children who attended PWA come into her class ready and prepared for kindergarten. In addition to the exceptional learning environment, PWA goes the extra mile to promote a clean and healthy environment. The school is very clean and all children wash their hands when they arrive at school and throughout the day. My daughter likes the food and I like the meal choices/healthy snacks. All of my daughter's teachers have been warm, organized and responsive. I can see what my daughter is learning using the school's communication app. This is a huge plus for me - her teacher uploads pictures throughout the day, we can chat and share documents digitally. My daughter wakes up and wants us to take her to school (even on the weekends). As a working mom, it's such a blessing to find a preschool that not only teaches my child but also genuinely cares about her. Thank you PWA for all you do.

Managers response is in violation of HIPAA and telling complete lies (like that my husband and I…read morewere EVER late to pick up our child, which we NEVER were, as the center closed after 6pm, and we paid in full for that schedule). Sorry this isn't the businesses review on the client - it's the customers review on the business. Looks like I offended the Director and therefore she decided to tell lies which only highlights the directors true character and lack of professionalism. I will be reporting the HIPAA violation immediately. Thank you.

This school has been a godsend for my son. We enrolled our child at three other preschools in the…read morearea before deciding to make the switch to Pacesetter and I'm so glad we did. The staff here is beyond accommodating, the environment is clean and the facilities are beautiful. It's very apparent how much the teachers actually care about their children and it shows. We receive photos throughout the day and most importantly my child is showing progress and seems to be flourishing, making friends, and excited to go back the next day. The director does such a great job at planning events and making every day unique and fun. If you can get on the waitlist do it because I cannot recommend this place highly enough.

Formal Complaint Against KLA Pembroke Pines Address: 18055…read moreNW 8th St, Pembroke Pines, FL 33029 I feel compelled to warn every parent: KLA Pembroke Pines is not a safe or appropriate environment for any child. Sending your son or daughter here is a disservice to them and a betrayal of your duty as a parent. The lead teacher and her assistants demonstrate outright disdain for the children entrusted to their care. I personally observed the lead teacher frequently absorbed in her phone, visibly frustrated, audibly sighing, and openly complaining that she could no longer tolerate the classroom. On one occasion, she even told my child's shadow that the class was "hell" and that she "couldn't take it anymore." Such language is appalling and utterly unprofessional. My son, only three years old, attended this school with a shadow. What she reported was alarming: children left unsupervised, running in circles without direction, crying and being ignored, while staff remained glued to their phones. There was no structure, no leadership, and no genuine care. The most degrading incident occurred when I dropped my son off at 8:30 a.m. I overheard the teacher loudly tell another staff member, "This is the sick boy with problems." My child was publicly labeled and ridiculed by the very person paid to nurture and protect him. I was stunned into silence. When I picked him up later that same day, he reeked of urine. His pants were dry, but his socks and shoes were soaked, and not a single one of the three spare outfits I had provided had been used. This was not an accident--it was negligence. To make matters worse, I found the teacher outside, holding another crying child by the arms like an object, while laughing and chatting with a colleague. This was not only cruel but a clear act of mistreatment. When I attempted to escalate my concerns to the school director, I was met with arrogance, indifference, and blatant disregard. Instead of showing concern or accountability, she dismissed me with a condescending attitude, as if my child's suffering and my legitimate complaints were an inconvenience to her. Her reaction confirmed what I had already witnessed: at this school, children are not valued as human beings -- they are reduced to dollar signs. KLA Pembroke Pines has demonstrated a pattern of neglect, cruelty, and gross unprofessionalism that places children at risk. No child deserves to be humiliated, ignored, mishandled, or treated as a burden. Parents deserve to know the truth before entrusting this institution with their children.

This place has become like our second home, each person that makes up the team work makes us feel…read morelike family every day, not to mention how they care and give love to our children! Whenever they ask me if I can recommend KLA, I tell them that if you are looking for a place where children learn while having fun, where they are given love from the front door, where everyone knows their children's names and where parents can feel comfortable, without mentioning that is always clean, then KLA is the place you are looking for. Thanks to all the KLA teachers, especially Mrs. Nena, Mari, Silvia, Valentina, Darlin and Vicky for taking care of and making my children happy

Teacher pulled my son by his ear and it was red and swollen for two days. No cameras records aren't…read moreavailable in this center

Hands down, best daycare ever !!!! Both of my kids have been going there for over a year . My…read moredaughter is now 18 months and my son is 2.5. The teachers are so great and my kids have learned so much . The director goes above and beyond for all your needs ! The Curriculum they have their blows me away. I will send my kids their until elementary school .

Sharing my experience as a parent…read more My child was sent home in a diaper that appeared unchanged for an extended period of time, despite staff stating she was being changed. I later discovered that my child had been placed in a bathroom area behind a gate and separated from other children for a significant portion of the day without my knowledge. Since these incidents, my child has shown fear, crying, and reluctance to return to daycare. During a later meeting, I was informed that a teacher had recorded a video of my child on a personal phone, which had not been disclosed to us beforehand. When I raised these concerns with management, I felt dismissed and the interaction came across as unprofessional. I was told that my child "doesn't sit down," which raised additional concerns about how her needs were being handled. Based on my experience, I am concerned about supervision, communication with parents, and how my child was managed when she appeared to need additional support. I encourage parents to ask detailed questions about supervision, safety, and how situations are handled throughout the day.

My family and I love Little Me. My four children have been in Mrs. Aura class at Little Me. She…read morealways has been there for them and treats them as her own children. She keeps me informed and her love and dedication to her job always shines through! My children always come back with a smile on their face. I was sad when they moved on from her class but her impact on them was nothing short of positive. The staff are professional and are very helpful to making accommodations or assisting when possible. I would recommend this daycare for any friend or family.

I can't say enough about Nob Hill Academy Pines. This is truly an exceptional school for anyone…read morelooking for a strong educational foundation for their child. My oldest graduated from here and is thriving in elementary school, now in the 4th grade, and my youngest is currently in the VPK program. We've seen firsthand how well this school prepares children for the next level. Both of our kids have been attending since they were months old, and every teacher they've had has been nurturing, kind, and dedicated. It's so rewarding to hear from other parents and family members how advanced our children are, and I always give credit to the strong foundation they received here, now keep in mind this is a two way street because it's still work that has to be done at home and not just at the school. I can honestly say that if we were to have another child, we wouldn't hesitate to enroll them at NHA Pines. This school has proven its worth time and time again. I hope this helps anyone who is considering this school. This is my experience and I will always encourage others to gain their own experiences and share it for others. If you're on the edge, take a leap of faith, you won't regret it. Thank you for reading.

The Admin/Director, Mrs. Merry, provides a highly educational environment for both the preschool &…read moreelementary school children. She displays samples of positive reenforcement such as "We learn from mistakes". Ms. Merry is prompt & extremely effective leader and involved in student educational activities/learning abilities. The children are instructed for excellence. The staff gear the children for their fullest potential In learning & what they can accomplish in life's long journey. No stones are left unturned. The walls are covered with learning skills & future opportunities which displays positive role models and encourage leadership. This school is highly recommended for your child educational opportunities. "Grandma"