Very responsive, easy to work with and reasonably priced. They came out right away and gave us a…read moregreat plan to get rid of rodents and termites

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

I had a consultation with Edgar -- he was extremely professional and knowledgeable! He assessed…read morethe problem as promised and gave me actionable steps. I was relieved to learn that the droppings I had in my laundry were not from rodents [phew] -- Edgar definitely went above the call of duty -- even making suggestions for the future, letting me know where the rodents nests and potential rodent nests on the property --- overall a GREAT experience! Definitely worth the value!

Such good and friendly service. Came out when they scheduled and that's hard to come by these days…read more Professional. Very grateful, Thank you!

The owner immediately responded and solved a recurring ant invasion--perfectly and correctly. I…read morehighly recommend them.

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

We called this company to help us remove a live raccoon from our attic, he charged us for the…read moreconsult and did nothing. He advised us to catch the animal ourselves and call him after, he also charged us for this. We asked if the animal sought our attic to have babies and he said no that raccoons have offspring in Spring, he does not know what he's doing or talking about, she did have babies and now he will not help us get them out. He should have looked when he first can but he obviously didn't. We have called another, more knowledgeable company and we're told this was not the correct way to safely remove this family from our attic. We feel awful and this person should not be advertising he is a reliable animal remover. Don't hire him!

Reliable. And removes animals…read more These guys came by an hour and a half after our first phone call. Diagnosed the situation, remediated and evicted the critters same day... by the next morning, the space was sealed and unwelcomed houseguests had left.

Contacted the bee team for help with a bee problem and they were able to send someone over same…read moreday. Rather than just trying to oversell, they shared what could be happening and offered a multi step approach to solve the problem and save us money. Great service and communication.

I've used this company twice! The first time, my tenants found them and made the arrangements to…read morehave a hive removed. When I discovered a hive at a different property, I called them again. Both times, I was very pleased with the outcome! Gary and his wife Jen are super easy to work with and very knowledgeable. They made the hive removal a breeze! Gary was also very conscientious about not making too much of a mess with the chemicals and the hive. Cleanup was perfect! One thing you should know is that while Gary can open up your drywall or concrete wall to get to the hive, you will need to make your own arrangements to close any holes back up. After having a really pleasant conversation with Gary during the removal, he gave me a little bonus of honey before he drove off. A+ to the A Team!

Beehive Removal - I've never met the owner because I was out of town when my 22nd floor balcony got…read morea beehive created in days so a few neighbors had to assist in ooening my door and help getting the issue fixed. I love this man!!!!! He seriously talked me down from the roof. I was so anxious and scared and new furniture but he gave me therapy plus got rid of my bees Ty so very much!!!!!!! I have NO pictures because i'm Terrified to look at any!

They came for a few minutes on the initial visit and charged 500 plus dollars to take care of the…read moreproblem completely and seal entry points. I have called The Beeman Jose 3 times to come back to get rid of the Bees as they keep coming back. He now doesn't want to honor is work guarantee. Jose wants to charge and addition 500 plus dollars to put some more pesticide and seal another entry point. The point here is that the job should've been done right the first time.. if not the second. Find yourself a Beeman that can take care of the problem all at once!!! Do not pay any additional fees for a guaranteed service of 6 months. These people want to take advantage of an old blind man that lives on his own. I will not allow this type of scam to happen in Virginia Gardens. We will alert the community. Police report has been filed.

We purchased iguana Rid. It doesn't work. Don't get. I bought 4 containers and it did nothing.read more

Excellent company providing a much needed service! Iguanas are a nuisance, an invasive species that…read morebreed like rabbits, tear up seawalls, foundations and structures by digging burrows to lay their 40-60 eggs, causing millions of dollars in damage a year (requiring using taxpayer's money). They destroy landscaping and are aggressive, they have shark-like teeth and a tail than they use as a whip. They often carry Salmonella , ( not an issue if cleaned and processed properly for food) They are taped up to prevent them from escaping once caught. (They do this because some soft hearted people don't like seeing them killed right in front of them ) They are humanly put down soon after and routinely used for food ( Lean, chicken-like deliciousness!) The bleeding heart negative reviewers need to get over themselves and stop blasting companies for simply doing their jobs

I regret hiring Critters Control for iguana trapping. They charged us $800 for what was supposed to…read morebe a week of service, but in reality it was only 5 days because their technician closed the traps for the weekend and told us they "don't work Saturdays or Sundays." The service itself was extremely disappointing. The technician, David, set up a rat glue trap and two metal traps but brought no bait at all, even though fresh fruit is necessary for trapping iguanas. My husband had to provide mangoes and bananas himself. Each day, David would stop by, spend less than a minute looking at the traps, leave without refreshing the bait, and call it a visit. When asked about a "plan B" since nothing was being caught, his response was essentially that there was none. We tried calling the company several times with no response. Eventually, we spoke with Erwin and then Jose, who both apologized and admitted the technician was unprofessional for not bringing bait. They promised a follow-up but never called back. Instead, at the end of the "7-day service," David simply returned to remove the traps--still empty--without offering any solution. To make matters worse, I checked on Amazon and found the exact same traps for under $100 total. So in effect, we just rented two empty traps for $800. No results, no effort, no communication, and no professionalism. I strongly advise against using this company. Save your money--there are far better and more honest options out there.

I couldn't sleep knowing a raccoon was crawling in my attic, scratching away at all hours. Critter…read moreControl handled the problem by sealing entrances and even crawl spaces where mice came in and out. They were always on time and attentive to my nerves. Thank you!

No recommended at all!!! Customer service at this location…read morereally bad, Alejandra did not let me speak and explained my situation, she was taking over me and giving me an attitude, instead of understanding the situation. Frank the manager was more attentive to my needs and the situation.

I am so impressed with this team! Good customer service is…read morerare these days. These guys were so forthcoming and honest and basically resolved my issue in a team effort. The receptionist that answered was very caring and empathic about my pesky pest problem. The inspector Luis was on top of it and made a follow up call. The technician guided me and told me how to get Rid of the issue without any charges. I will be recommending them To any colleagues, family and friends without any doubt! Thank you all for your help and patience!

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!