Poor business practice. Lazaro svs manager charged our credit card an additional charge without our…read morepermission claiming for restocking fee for parts totaling $989.94, for parts we never agree to and never got an estimate, or even know what parts were even ordered. We brought our trailer in to shop @ 8 am morning at for break system that seized up , we kept up with our driver all day waiting, driver kept saying they they had everything apart not sure what is going on, around 2 pm driver said they are saying the spinal to the axle was going to need cut and new one rewelded. Lazaro was saying it would take a week to have a welder out. We told him that was to long of a wait and were are loaded. We also finally found out that the guy wanted almost $3,800.00 just to weld spindle axle, we then asked about price new axle he was like $5,000.00 and 5 weeks. Note: These prices did not including other parts and labor, which we never even got a cost on or estimate on. We also told him that was a major decision and long time to get repaired and we would have to think it over and let him know in the morning. He the later said the welder would come Friday , which maybe he was saying so we would do the work. We were loaded and we couldn't wait anymore that day. We all with Lazaro and decided that we would square up the bill and chain up axle so we could make delivery down the street and we would decide the best solution for trailer. We told him lets pay what we owe and trailer left. We agreed on $584.82 and paid by cc. Next morning driver came back to get the tires and we decided no to go with the shops ideas because to long of wait. Lazaro then called later that day at 2pm saying we have a problem and need to pay for all the parts restocking fee that he ordered and expedited because the driver told him to do so. We were shocked like What !!! What parts , like really what ever going back and forth and Asked him how much $989.94 I told him some *$&@# words and hung up, Then he harassed the driver. That night at 4 pm Lazaro somehow charged our credit card. He must have written it down and just charge it like it was his, which is fraud and against the law. I have never had a shop do this ever. Just beware. He is lucky we do not call the cops. We also think he was mad that we didn't want to do the any job with him and that was retaliation. Shops should always diagnose your vehicle issues and create a detailed written estimate outlying parts , labor and cost and get approval before ordering an parts or doing the major repair period.

From the owner: Specializing in Diesel Heavy Duty Truck Repair, Semi Truck, and Commercial Trailer repairs. Gated…read moreMonthly Parking. Fleet Management Services. Advanced Computer Diagnostics. Diesel and DEF refueling station. Repair Parts on hand. A/C Diagnostics and repair. Always space available for any truck repair!

My vehicle sat for 3 months. Promise after promise and nothing done. My batteries in the rig went…read morebad from sitting after I asked them to plug the truck in to charge it. Finally had enough and scooped up the truck to which the shop owner called the police saying I stole the truck. After the deputy laughed about it, I received many different invoices that were fraudulent. Owner tells lies and was dishonest. Don't take your vehicle here. Now he's suing me for fraudulent charges. And the truck is still broken down with bad batteries and bad fuel. Look at bad reviews on google and I have filed a complaint with BBB. Also someone did a YouTube video on the dishonesty of this shop.

This review is for Modr Auto and Truck service;…read more We have used Randy a couple of times for repairs with no issues. However, the last time we took our truck to him for DEF issues the side of the truck melted where he was repairing it and we didn't hear anything from him besides the truck being finished and to come pick it up. Upon arriving and seeing the damage I was immediately confused as to why we hadn't received any type of communication on the truck being damaged during repairs. Of course, Randy was not there when we picked it up and his other mechanic lacked any type of customer service skills. I wanted to speak to Randy and he wouldn't call him, so we left and I kept trying to call him over the next couple of days. Finally got hold of him and he said that he would look for the fairing and repair it himself. A week passed and i heard nothing from him. Called him again, he said he was waiting for someone to call him back to give him a price. After that.. I never heard from Randy again. So after all of this, I wouldn't recommend him because if something goes wrong he is not going to rectify the issue like a good business owner would. He won't answer the phone for my insurance company, and now we have to go through small claims court. Just such a hassle when I thought he was a reputable mechanic and business owner.

The business I work for works exclusively with this company for our company vehicles. They are a…read moregreat business and work hard to take great care of us. I have brought my personal vehicle down here and it's always a great experience.

From the owner: Family owned and operated auto body shop with 45 years of experience.read more

Truck Fleet Repair is amazing! My delivery truck hit the side of a building and the owners Charles…read moreand Nancy were so accommodating making sure that my truck got back on the road quickly. Oh, and they have the best snacks in all of Tidewater!

I worked for Charlie and Nancy 16 years ago,he was a great boss,hard when he needed to…read morebe,understanding when he needed to be,very fair to everyone,while I worked for him,he would supply cases of Gatoraide for his guys,and when he went to lunch,he would often bring back hot dogs with all the fixings,and or ice cream,for the holidays,he took great care of us then as well,it wont be easy to forget him,he was also known for his help to a womens shelter. For those that knew the crew,Bob T passed away last year,and Bill Ferarra has also passed away about 2 years ago. R.I.P. Guys,and thanks for the memories. Joe Merritt Chesapeake,Va.

I was stuck with my fifth wheel in Williamsburg VA. I had issues with my axles alignment and…read moreframe. This was something Beyond what they could repair. Jonah Bell spent a week calling all over the state to mind someone that could fix it. He was so helpful in helping us find someone that could tow it for us. He treated us like family even giving us his personal cell to contact him after hours. I am so grateful for all he did for us. I would never hesitate going to Colonial Truck and Trailer Service for repairs.

Shotty work done on our grooming van. Zero care for customer service. Actually looked me in the…read moreeye and charged a ridiculous price. I feel sad how taken advantage of.

The most affordable and accessible shop between Hampton and Newport News and it's the only game on…read moreAberdeen rd. Good cheap tires, no haggling just cool comfortable service. Definitely 5 stars!!!

Mr. Harris provides excellent communication. He showed up on time and did a fantastic job. He is a…read moreproblem solver. He prices are reasonable. We will definitely use this company moving forward.

From the owner: Mobile Truck Repair Service. Mobile Fleet Washing.read more

These are the professionals -- as good as they get! The crew at Cusic not only were able to fix…read morethe things on my vehicle that another mechanic had botched up and/or not done, they did it right, for a fair price, and in a timely manner. Then, when an intermittent electrical problem left me dead in the driveway, the Cusic crew came out, located a problem that others hadn't diagnosed correctly, and fixed it in short order--again for a very fair price. Since then, I've taken "Big Red" back to them to have other work done, including an update from manual to power windows. I can not express my appreciation enough for them and the friend who referred them. These days, finding a mechanic shop that you can trust, without question, to know what they are doing and not rip you off is a rare treasure.

I've been going here since 1989. If you are looking for first-rate service and affordable prices…read moreby honest mechanics, look no further than Cusic's - serving St. Mary's / Southern Maryland almost FIFTY years. Shop local!