i took my car for a in my radiator leaking they had my car for 6 days and when i went to pick-up…read morethe car got one block, and the car run hot i bring the car back they needed the car for one more day. I don't trust it and i was very upset when i had to come back to get my car and when i did as i was leaving one of the work said something smart but i kept going i get to my car one of the worker came up behind my car raising his motor in his car i pulled up and got out my car to what's up but he kept going pass me my wife and kid just looked at him i will never bring my car back there again. Now the manager Cody king has great customer service but his worker are trash.

Yeah, I just went there with a car that has fittings. I got informed that they didn't know what…read morezirk fittings were, and I explained to them what they were, and they said, well, we don't have the tool to grease a Zerk fitting, seeing that is part of a standard lubian oil job, if you have zurich fittings, don't go there because they can't do the full service. They obviously only change oil.

Friendly & knowledgeable staff! They look the whole car over to make sure all is well, but no…read morepressure to do extra work. I also like the ability to make an appointment online. They continue to take good care of us, year after year!

I recently visited Meineke for a simple service on my car, expecting professionalism and quality…read morecare. What I received was the worst customer service imaginable. Initially, I came in for brake pads and an oil change. However, I received a call from Jeremy, who informed me that they had broken my brake sensor, which would delay my pickup. While frustrating, I thought, "Okay, things happen." Fast forward to the following week when I returned to pick up my car. Jeremy was nowhere to be found, and I was left dealing with a rude mystery man with no name tag. He claimed that my calipers had been replaced, which I knew was false. As we reviewed the receipt, I noticed I was being charged for the brake sensor that they broke. The mystery man insisted that I had to pay the full amount and promised to call me the next morning after he spoke to the service staff. Spoiler alert: no call came. When I reached out the next day, Jeremy refused to answer my questions, and Daniel acted as a middleman, spewing blatant lies. He claimed the sensor was never broken and that they had to "move numbers around" on my bill because of an alleged discount. To top it off, he had the audacity to say that the sensor was already broken when I brought the car in, despite Jeremy's earlier admission of their mistake. The brake light had been off prior to my visit, so Daniel's excuse made no sense. After refusing to talk to me directly, I was told, "Do whatever you want! Call corporate, it doesn't matter; our business is done, and your money is spent." This was said by Daniel, with Jeremy coaching him from the background. I paid over $1200 for subpar service and left feeling disrespected. As an active duty Air Force officer, I expected better treatment from a supposedly reputable establishment. I would not recommend this Meineke location to anyone.

I had an appointment to have two tires installed. I called them the day before remembering I had an…read moreappointment two hours later and she said it was no problem. My sister took it in the next day and reminded them that she had to be out before 11 and the woman at the counter got a little irate with her. When she got to my car the pressure was different on each tire, ranging from 37-29 psi. That is insane, I had to go to the Wawa and put air in my tires after paying an additional $50 for balancing (which needs to be refunded) and $40 for installation and to be honest they really don't look brand new to me. Needless to say, I will not be returning to this location for ANYTHING, and it's the closest location to me.

Very fast and the customer service was on point! thank you so much. helped me get my tire on asap!read more

Great service! We were traveling to the beach and had a car issue. We called Auto Haus and Patrick…read morediagnosed and fixed our problem right away. Just a lose piece of plastic rubbing the wheel that he removed until we had tim to get it replaced. 20 minutes later, we were back on our way. Charge? Gratis. He just wanted to be sure we got to the beach safely. What an incredible place!

Avoid this service center. Every time I called the service department, someone answered the phone…read moreonly to immediately hang up. I even contacted another department hoping they could help me reach service, but they were unable to assist. The customer service is extremely poor, and they are completely unresponsive. Save yourself the frustration and go elsewhere.

Not to sure what happened with the other reviews/experiences but I had a very simple and easy…read moreexperience. I went in to get an oil change only and they asked me all the questions and services I needed. And answered my questions beforehand. The workers were nice and friendly. It truly did take about 15-20 mins only and we sat in an air conditioned room which was nice considering it was 89 outside and humid. They were transparent about the charges before paying. I even asked about a coupon and they had one for me that qualified. Overall, not to sure about other services but at least I'd come back for an oil change again.

I swung by Jiffy Lube expecting the usual: a swift oil change at a decent price. And to be fair,…read morethey delivered on that front. But this visit felt like watching 'Mission: Impossible' only to realize mid-film that Tom Cruise had been swapped out for Nicolas Cage. Surprising? Yes. Confusing? Absolutely. Eventually, you just go with it, hoping for the best. The customer service this time around was... let's say, underwhelming. The staff barely acknowledged my presence, and the person assisting me spoke so softly I thought I was eavesdropping on a library whisper. It lacked the professionalism and enthusiasm I've experienced in previous visits. On the bright side, the oil change was completed, and my wallet didn't cry. But Jiffy Lube, if you're listening, a little more pep and acknowledgment wouldn't hurt. Because while I came for the oil change, I stayed (or rather, endured) for the service--or lack thereof

A big shout out to Lawrence's Mechanic on Wheels! Called him at 8:09am & he called back at 8:27am &…read morewas here by 9am to replace my brakes. I highly recommend him. Extremely informative on the problem, polite & definitely a family oriented man.

Lawerence has been working on our cars for over two decades. He has always been great! I completely…read moretrust him. He is a great mechanic that cares about his clients. We love Lawrence's Mechanic on Wheels in would recommend him anytime.

Hello all! My 19 yo daughter's 2010 Hyundai has had problem after problem for... well... forever it…read moreseems. Her dad tried being a way-out-of-his-league mechanic every time her car just decided it needed to rest for a bit in the driveway. That car had schädenfreude making our lives h-e-double hockeysticks. Last Thursday my daughter and I were fed up with waiting for... for him to MaGiCaLlY discover and fix the problem. So I went searching for the best mechanics in the 'Burg (is that still the cool thing to say?). The overall consensus was Eagle Eye Automotive Williamsburg. I called them up and spoke with this über awesome guy named Ryan there and explained our saga. He confidently said, "I'll fix it no problem. Bring it in. I got you, fam." (Not an exact quote.) Sold. Tow it there. Friday he discovers the problem. Easy fix, apparently. He did indeed have us as fam. Monday that old lazy car was all ready to go. Price was very reasonable. Ryan was one awesome mechanic and person in general. So... TL;DR Go to Eagle Eye Automotive to get your broke down car/truck/SUV/whatever squared away and Ryan and that crew will handle it like the highly competent (and cool) mechanics they are.

Very thorough, quick state inspections even for walk ins, courteous and thoughtful staff. Goes…read morebeyond for customers.