I have taken multiple vehicles to Moose's over the past few years, including for my normal scheduled car maintenance. They do top notch work, have very convenient hours, and fair rates. Every time I've called I was able to get right in and I'm thrilled to have found a company I can trust to do the job right! I don't hesitate to refer them to family and friends. If you are on the fence, try them out! read more

Anne was extremely helpful in answering questions about a vehicle I was considering purchasing. While I ended up not using this company's services, based on the service and depth-of-knowledge I received while not even being a customer, if I lived in the area I would have no reservations bringing my vehicle here. THANK YOU, Anne! read more

My Ford F-150 was experiencing a cylinder misfire. I took it to Moose's and they quickly diagnosed the problem and had it fixed. Price was very reasonable and the staff were wonderful to work with. I have just found my preferred auto repair facility! read more

This shop is amazing! Honest, trustworthy, fun place to hang out! From the pugs to Daniel, Moose, and Ann to the mechanics. The service is spectacular and the shop is comfortable to wait in. I am so grateful for Moose's Autotech! read more

Took are car in for them to try to track down a random issue we've been having with our Camry. They were unable to find out why (it is intermittent and wasn't happening when we took it in). Moose came and talked to us when we picked it up and didn't make us feel like we wasted his shop's time and offered for us to bring it back when the issue is happening in the future. Rare to find honest shops like his now a days, he could have charged us for his tech's driving it around but chose not to. I will definitely be taking our cars here in the future for repairs and maintenance that I'm unable to perform. read more

Hands down the most honest shop I've been to. Daniel has always been so kind and always answers any questions and gives suggestions when I ask. He keeps me in the loop and goes into detail when I do not understand. Absolutely no surprises when it comes time to pay. A lot less than what my dealership would charge me. The quality of work, integrity, and customer service put them well above the dealerships. If you need an affordable, honest reliable mechanic in the area, this is it! read more

had a last minute emergency yesterday and I spoke to Dan and informed him I was leaving tomorrow to drive to North Carolina and I had to get my car fixed. He had me bring it in this morning(6/21) and would have it taking care of. Jim and Dennis and Moose along with Dan knocked out my car repairs for me. Dan also kept in contact with me and let me know the status as well as when there was a problem called me to have me come in and show me before making any repairs. I wish every auto shop worked this way!! Because of those 4 I can drive my car to North Carolina with out any worries at all. I recommend this shop and this should be your first call before you call any other shop!!!! read more

I needed a replacement on my keyless entry due to overuse and I took it to the dealer thinking it would be something simple. The time and fee quoted seemed high and I called Moose's. The price they estimated seemed reasonable and they did the work for me. The final bill was over half less than the dealership quoted. The shop is beautiful and they focus on service. read more

Aside from Moose being a Raiders fan, this place is hands down the best in the area. Brought my Passat in for a noise coming from the front of the car and before any repairs were done I was called and give two options one of them being $1300 and the other $150. I appreciate the fact that instead of only quoting me for the expensive job they were honest and told me that the cheaper option was just as good. I also had breaks put in on my truck and I must say they are affordable and get the job done. Will never take me vehicles elsewhere. If you want an honest mechanic with great prices and no hassles this is your place. Go Broncos! read more

I was having several issues with my car, got it all done very quickly and they didn't over charge me. It's the first time I've gotten my car fixed and not felt totally ripped off after. HIGHLY RECCOMEND this place! read more

Nice people but it cannot deny that they attempted to charge me over 100$ for an 8$ part and a 3 min fix .. I recommend doing your research to know what really needs to be done to your vehicle prior to giving them business. read more

First of all I am very skeptical of auto repair shops. I feel like they're always trying to hustle me. I dealt with Daniel through this whole easy process. I came in because my vehicle failed emissions testing and wing that Moose's is a certified emissions testing center I felt pretty comfortable. I also asked them to look into my power steering (the fluid was leaking). It took a few days but, I was in no kind of hurry so I was super cool w/the time frame because Daniel kept me in the loop the whole time. When I picked my vehicle up the tech and Daniel explained everything that was done to my vehicle so that I actually understood what they did. I really wish all auto shops were like this but, until they are... Moose's will continue to get my families business. 9/29/16 read more

After shopping around town, I found Moose's beat every other shop by at least $100 or more. They were very up front no games about pricing or how long it would take to fix my car, straight shoters the while time. They were very courteous and took great care of me and my vehicle. I highly recommend them. read more

I called and made an appointment to bring my car to be checked out for 9am on Monday for an engine diagnostic. I dropped it off and after a couple of hpurs of not hearing from them I called and they said they were getting ready to look at, 3hrs after I dropped it off for an appt. Not a problem. A couple hours later I called to check on it and they still never ran the diagnostic and suggested that I just come and drive the car with one of their mechanics. 7 hours of having my car there and they didn't do anything to it. What a waste of an off day. read more

These guys are awesome! Our car had a bad knocking in the engine, and the whole thing had to be replaced - all the other shops we went to wanted waaaayy more than these guys and were unwilling to get a used engine, or machine the current one. These guys gave us a quote, then went and got us a used engine (they even found one with lower mileage than the current engine) and fixed the car up. They kept it for an extra day to drive it around and make sure everything was working fine, and they also checked the transmission and various other facets of the car to make sure nothing else was wrong with it. When we picked it up they informed us that they had gone over the estimate by a little bit, but they honored their original estimate. WONDERFUL work, SUPER people! I definitely recommend going here if you have ANY car problems - they definitely have my business for as long as I live in WA! read more

Extremely professional experience. Auto Repair is one of the only times in your life that you might be asked to drop thousands of dollars and never actually see what you're paying for. At Moose's Auto Tech they walked me out and let me look at my car while it was on the lifts to see what repairs were needed. As a guy who had done auto repair work back in high school and also at other times in my life, this gave me a tremendous amount of confidence that they were actually doing what they said they were. Other automobile repair companies could learn from this place. Respect your customers intelligence and they won't hesitate to give you their money. I will definitely be returning to this place. read more

I won't go anywhere else! I love how nice they are and how FAST they are! Great prices and they are upfront about everything ! Very honest people ! read more

Our truck broke down on the way back from working a convention in Seattle after business hours. They fixed up our truck quickly and got us back on the road! They even drove us to and from a hotel free of charge. Very friendly and hospitable. They even had adorable shop pugs. I would recommend going here. read more

I have to say that after my third trip to this shop, the first two times for minor issues related to coils and spark plugs needing repair, and this time for a blown head gasket (and then they found a crack in the intake manifold) I couldn't be happier with their reasonably priced work and commitment to customer service. Moose is an absolutely wonderful guy who genuinely cares about people, and making sure that things are done right. I absolutely will continue to take my truck there for any and all service and maintenance needs. read more

Great new location along with great work and customer service. Thanks for the repair to my truck, will be back and will recommend others. Top it off with a military discount, even for retirees. Working in the area, I always heard about the work you do, many times going "above and beyond" for the servicemen and women. THANKS AGAIN! read more

Those guys deserve a feedback. They finally found what was the real problem with brakes on my Toyota and fixed it just for 50 bucks. It's really hard to find an honest mechanic nowadays. Moose's Techs are reliable and honest, and their charges are reasonable. read more

They are Con artists. On a few occasions they would quote me one price, call back and lie and say the damage the more severe than initially thought and quote a bigger price. Not to mention the repairs are shoddy. Had a serpentine belt done and a window motor installed. Both broke again in under 6 months. Most likely using junk yard parts and positioned perfectly to prey on young servicemen. read more

I have been seeing these guys for I'd say a year now. These guys are professionals. Anne at reception is amazing and a southern beauty! They remind me of my appointments via text. Plus,they knocked off a hundred dollars on my latest car fix. Now that, ladies and gents, is real customer service... Explosive, man... Go Packers! read more

These guys replaced the clutch in our truck. They worked quickly and got the job done a lot faster than expected, which was awesome because it's our only vehicle at the moment. Highly recommend, great work for the price. read more

Our service was done for us over a YEAR AGO (we needed a serious repair done to our very old truck), and I was amazed at the service we received. They were thorough, professional, warm, welcoming, and very reasonably priced after we had gone to 3 different places for quotes- Moose's beat them all and still provided incredible service. Now, this same old truck needs another repair and I wouldn't think about getting it done anywhere else. We are heading to Moose's today and I already know we will be getting 5 star service. read more

Moose, Daniel and Anne make this the best place to get all of my automotive needs handled. They are friendly, outgoing and always make sure that I get exactly what I need to make sure my car can handle the long commute everyday to work. Their mechanics are excellent and always willing to go the extra mile. And who doesn't love those adorable pugs. read more

Been going to Moose's since posted to Fort Lewis eons ago. A number of the guys said he was the best for car repair, and there is a reason so many guys recommended him. He is great! Over the years and vehicles he has looked after mine, and now my family's cars. Great service and only once has his estimate been off. Usually he will high ball the numbers looking worse case and then as the work goes it has always dropped. Have had estimates at many other places in the area and his are always the best. Many small problems he just fixes and sends you on your way at no charge. I can't recommend this guy enough. read more

I am so sad that mechanics are still taking advantage of hard working people I brought my older vehicle in there thinking that they know how to work on Old school Vehicles Well I was wrong .The father was nice to talk to and he loves his Pugs.He also talked about his old vehicles he worked on and restored, But the son is horrible. He would say things like sorry sir but your not pretty I told him that was not appropriate he just gave me a dirty look and did not apologized to me. He also Made homosexual remark's with his mechanics, I understand that some mechanics have fowl mouths BUT If your joking around with your workers make sure you don't do it in front of your customers who are waiting in the lobby. He also did not know what an Oldsmobile was. I also notice they have 8+10's photos of service men on their wall which is great but lets treat all your customers with the respect that you provide for our service men. I think that auto shops should have a large window in their shop so customers can seat and watch you and make you guys sweat a bit like you do to us. They never did fix my vehicle after returning it to solve the problem.instead of fixing the issue they just made it worst and it still does not run to this day. They then charged me a diagnostic fee and said they will not release it until I paid $103.38 and said it was not part of the warranty .Ya right. I hate to do bad reviews but they have to be accountable for their actions and not always come down on us the customers...... read more

not very great at paying attention to detail on manufacturer requirements as simple as an oil change. Then they tried to argue with what I showed what the manufacteror/engineer states for oil type and oil change intervals with what they assumed theirselves. How can you disagree with what the engineers of the vehicle call for. Also had two vehicles brought in and had to take them back for CARELESS mistakes. Used the wrong type of oil and didn't even top off the fluids as I was told they do more than what a dealer does. Should have stuck with the dealer for my new car for less of the price charged, at least I would have gotten car vacuumed, and washed with the right oil. Just a hurry up in and out service for me. read more

The lady that answers the phone is a LIAR. She will tell you "it depends how many vehicles we have. We will look at it when we can." Then, when you talk to the owner (Moose) and ask him for a better time frame, she will say she never sad that and he will back her and even say he heard what she said. THEN THE OWNER WILL HANG UP ON YOU. Wow. I'm in shock. read more

So I have had the worst luck during this holiday season with my car just breaking down and needing a new motor. I called around getting quotes and Moose was so kind to give advice about purchasing a motor online, gave trust worthy companies to try as well as taking his own time to find a motor locally, with a great warranty and quoted total repair cost. The best deal I found without even a penny out of my pocket. I went down the yellow pages before calling Moose and must say he is the only one who listened and understood without attitude. AND ONCE OTHER SHOPS HEARD I WANTED TO ORDER A MOTOR MYSELF AND JUST WANTED A LABOR QUOTE THEY GOT SNIPPY! The very second my taxes come in you bet I'm towing my car here immediately! Thanks Moose see you in February! read more

I was on my way home from the hospital (visiting my dying father) on a Friday night. I was about 4 miles from home when my SUV died on the freeway. I called AAA for a tow. The tow truck driver (Duane) who was also very helpful referred me to Moose's. I called Moose (Daniel) on Saturday morning. I explained the circumstances of my dying father and how I needed to get to the hospital daily. He told me that he would take a look at my SUV that morning. He replaced the alternator (not an easy job on my kind of SUV.) and had it ready by closing time, along with a fully charged battery that I had drained by continuing to drive it. Daniel was very helpful and sympathetic to my needs. He was straight up and honest, which is hard to find these days at an auto repair shop. Moose's pricing was very reasonable. Maybe even a few hundred dollars cheaper. I appreciated their honesty, and great quality of work, that I have taken my SUV back to have rear wiper replaced along with an oil change. I will continue to take my vehicle to Moose's for any future oil changes/ repairs. Thank you Moose's, I appreciate all you do. read more

Awesome people here I had a low tire indicator they got me right in took care of my tires and out on the road again no charge I would definitely go there again read more

AWESOME AWESOME AWESOME!! I have always been able to take my car here. They have great prices and are very upfront and honest about what your car needs. My car is there as we speak, getting a wheel bearing replaced. I would recommend (and have) this shop to anyone near the area. I have lots of friends that use this shop for car repair as well and they have had no complaints! Good job Moose's! read more

I've used them for 3 years for all of my auto repair and maintenance needs. I've never felt pressured or upsold, and they always have done great work. They run a fantastic shop! read more

My dad was using his truck to help me move. We were on I-5 in Friday afternoon work traffic when the water pump went out, and then the belts broke, losing the power steering and power brakes on his truck. We drove on the shoulder and pulled off at the next exit and found Moose's place. We are sure our guardian angel was guiding us. We were worried that 1) we would be taken advantage of being from out of town and 2) that they wouldn't be able to fix it at 4 pm on a Friday afternoon. No problem on either count. I had already called my own mechanic for a quote in case we needed to tow it all the way home, but Moose's price was the same as our own trusted mechanic. His guys had the truck in and out in a couple of hours, and the work was warrantied for a year with a nationwide guarantee. I can't believe our good fortune that Moose's place was the one we were closest to when we broke down. I would highly recommend this place to anyone. ~Deb read more