Very fast and efficient service! I went in for an anklet clasp replacement and they immediately…read morefixed it on the spot. Great customer service and they also have a cool selection of jewelry for sale.

Amazing service my watch and ring done in minutes. I have found my jewelry store. I will not go…read moreanywhere else this is the spot for me.

His eyesight must be completely awful. I took a ring in to have it fixed because it had to be cut…read moreoff due to an injury and swelling. The soldering is bad. He didn't even make it round again and still charged me $20. Don't waste your time and money. I have pictures but no way to post the shoddy work.

Great customer service Mr jimmy always takes care of me great guy and really good businessread more

Went there to sell a gold ring and the owner was very friendly and patient with me. He made a very…read morefair offer on my ring. I will be back.

the quickest turn around i've ever experienced on a repair for my knecklace / bracelet and the best…read morepricing in town! Greta customer service!

Love this jewelry store. They have a very good selection of jewelry, etc. very happy with…read moreeverything I have purchased from them. Very friendly and family owned. Cynthia

Had some scrap gold from old jewelry 18k about 29 grams and they offered me $650 for it what a…read morejoke. I went to a reputable gold buyer in Buckhead (ended up keeping a piece) and got $2250 for LESS gold. DO NOT SELL YOUR SCRAP GOLD HERE OR ANYTHING. They'll make it seem like has no value they do not pay market price, very scam like shady business practices. I guess they have to do this to stay in business. Again if you need to sell your valuables go to somewhere with reputation and a place that has better business practices with better margins. These guys stay in business because they straight up offer significantly less money than it's actually worth, a desperate person might not do the research and miss out on thousands! I know a person that sold a legit 35 gram 18k bracelet to them for $400!!! That should've been sold for over $3500!!! Avoid these people! Do your research! Go to Antwerp Diamonds of buckhead!

Barry is an amazing jewelry artist and a pleasure to work with! We've been customers of his for…read moreover 30 years. Great quality, service and value!

Barry took care of some repairs quickly but the best thing about Barry is Barry. So knowledgeable,…read moreerudite and funny. Had common interests and good conversations. I love his bespoke designs and will be a forever client.

I'm extremely disappointed with the necklace I received. The craftsmanship was far below what I…read moreexpected from a professional jeweler. The necklace is not the correct length or style that was discussed. What's even more concerning is how the pearls are attached. Instead of being properly set or integrated into the design, they are essentially tied onto the chain with string. This not only looks unprofessional, but also raises concerns about durability and quality. Overall, the piece looks rushed and poorly constructed even though Tony had eight weeks to complete my request. I would not recommend this jeweler if you're looking for attention to detail, quality workmanship or job completion in a timely manner.

Tony and his wife are awesome . Very patient , fast service , pleasant people and the price was…read morevery reasonable! I would recommend anyone go to J & W Jewelers . Super awesome business

The prongs holding my original engagement diamond had completely broken down and I wanted to honor…read morethe original ring and upgrade. Oliver seamlessly integrated my original diamond into a favorite pendant and then recreated my original engagement ring design with a larger center stone. Stunning and still captured the unique twist design of the original. Highly recommend!

We stopped by and I saw a few neat jewelry pieces they had, pretty cool original stuff. I had the…read moreidea I wanted to get them to make me an original ring for my wife similar to the style of one of their pieces. I commissioned them to make a zodiac ring for my wife. She is a cancer, the crab. I described what I was thinking, got a reasonable price and put 1/2 down. About a month later I got a call and the silver ring was ready. When we got there they wrapped it up in a pretty ring box and a cute little gift bag. It was a nice touch. It is hard to make a crab cute, but I think they did a good job of it. I talked to their cad designer and she told me my idea helped inspire her to make a whole line of zodiac jewelry. Which made me feel happy to help. We will be back to get a set of ear rings made to match the ring. They did a good job for us, they were nice, and we will be back. Give them a chance, it is a neat store, you will be glad you did.

Been going here for years. Started with my parents and I continue the tradition. Very helpful and…read morehave done some great work when it came to designing jewelry.

Very nice staff and very good communication. I had a great experience and would recommend others to…read morego here.

I wanna share a story that happened to me this morning. I have a very expensive bracelet that I…read morehave worn maybe five times. The lock on it wouldn't secure safely so I stopped wearing it. I was told by a jeweler that simple fix was gonna cost. So, I put it away for years. Last night, I looked in my safe for some important papers and the bracelet spoke to me. Told me to have it fixed. This morning I took the bracelet with me while I ran errands and got my car washed. I passed by this jewelry store and pulled in the lot. From the outside it looked like a old pawn shop that needed to be up to code. I was backing out and some thing said "this is the place". I walked in and said good morning. The owner...a black businessman, responded and asked how can he assist me. Told him my situation and gave him my bracelet. He looked at it, got a tool, gave it back to me and said, have a nice day. He blessed me with the milk of human kindness and sent me on my way. I don't know was it my manners when I walked in the store or his kindness....or both, but I am satisfied. Thank you Mr. Burks.

Burks Jewelers is a hidden gem that truly lives up to its reputation. I'm so glad I followed the…read morepositive reviews and brought my watches and a broken anklet here. The staff is incredibly welcoming, and their pricing is both fair and competitive. They did an excellent job replacing four watch batteries and repairing my jewelry. I'll definitely be back for any future needs and highly recommend them!

Always helpful with my watches and interesting jewelry to choose from. I always go here to get…read morereplacement batteries. Quick repair.

I needed a battery for my favorite watch. Stopped in. They sized up my battery needs and had me out…read morethe door in just a few minutes! Nice!