My wife and I were first time customers of Driven Automotive. We recently moved to the area and were looking for a professional automotive mechanic to build a relationship with. Driven Automotive exceeded expectations. The barometer for me is always customer service. From the first impression, service writer Steve Lee knocked it out of the park. I requested service on my vehicle on short notice and Steve was kind enough to place me on a waitlist. Not expecting a call back, he did indeed and squeezed my vehicle in the next day. The Driven Automotive facilities are modern, well maintained, and make it obvious that customer impressions matter to them. Steve conveyed clear understanding of our maintenance needs and gave us clear expectations. Ultimately, Driven Automotive didn't try to upsell me on service not readily needed and provided solid advice and guidance on potential future service. The credibility already established from the first phone call gave me confidence that Driven Automotive are pros interested in letting their work product and reputation be their greatest selling point. We were really impressed and planning to be loyal customers moving forward with all our vehicles! read more

Super awesome staff! Very kind and went above and beyond to help me out. Thanks guys! I appreciate it!

I really like this shop and I'm very particular out vehicle maintenance. I will most definitely be back. Excellent service.

I've had bad experiences in the past with dishonest people trying to fix things that aren't broken to get money out of me. These guys are honest, fast, and affordable! I appreciate you guys and will definitely be back! read more

Called Driven Auto to get my skid place fixed (ended up needing replaced). They got me in the very next day. It was refreshing walking into an auto shop and not being treated like you don't know what you're talking about. Every man working over the 2 days I went was so polite and helpful. The waiting room was SO nice and had couches, tv, amenities, etc and was overall very welcoming (free wifi as well for those who care). Their prices are great and the people are even better. 12/10 recommend this place. read more

Amazing. We're in from out of town and needed something quite simple. Our plan was to leave in 2 days and they squeezed us in and fixed the issue. .... And we were on our way. The work was for a window washer pump replacement. It was completed quickly, accurately and within a reasonable price. The staff is beyond helpful and friendly. Just excellent to deal with. The facility is clean, spacious and probably the nicest automotive repair shop we've seen. We would gladly return if the need should arise. Thank You read more

Our experience was easy, low pressure, and fast! The team at Driven was accommodating to both our needs in a vehicle and our time restraints and we were in and out in two hours with a van for our growing family. Very good people to work with and I would recommend the Driven team to anyone! read more

Hands down, my best experience purchasing a vehicle from start to finish. All the employees were professional and very up front from start to finish.I would 100% recommend them. read more

Driven Automotive - Auto Repair Near Me - Meridian, Idaho

I am solidly impressed by this service provider. The ethics and "above and beyond" demonstrate to me a provider that can be trusted. And when it comes to an important car, that is everything. Here's the evidence based on our first experience. 1) Starter went out on our 2013 Kia (my estimation). After a few calls at 3pm, Driven was able to accommodate assessment/repair the next day after we had it towed the later in the afternoon. 2) During the call, the Service Writer looked up starters available in the area, gave a few options, and provided material and labor cost estimates. 3) They offered an evaluation for $65. Given I didn't electrically test things, good idea to do. Very pleased to receive a comprehensive vehicle assessment and written report instead of just confirming that the starter was the problem (vs. flywheel, etc.) 4) Service Writer did additional searching once the vehicle was dropped off and found another brand new starter that about $200 less. They passed that savings to us instead of pocketing the difference. 5) Details and status can be communicated real-time to your cell phone, which ensures you're not in the dark about progress and status. 5-star is really a reserved status in my mind. The work, ethics, and performance of this shop founded by a former Toyota mechanic - is superior. read more

I had my dad take my 2002 Ford Excursion here last June as I had been taking my vehicles here for repairs in the past but wasn't able to take it in myself because of a family emergency. He took the car in because the steering was very wiggly, and it wandered and needed steering corrected constantly. They looked at it and called him and told him it was the ball joints. I told him that can't be because it had been less than a year since the ball joints had been replaced. When he went to pick up the vehicle, my son was with him and asked to talk to the person who worked on the vehicle. My son explained the ball joints had just been replaced and that couldn't be the issue. Driven said that the ball joints that were installed were a bad brand and that we needed a different brand of ball joints. My dad paid the service fee and took the vehicle home. Due to the family medical emergency I didn't have time to deal with the vehicle right then and it hadn't been driven anymore so I let it sit till this spring. I had the ball joints replaced with the brand Driven recommended and nothing changed. My son did some research and found that it was probably the steering box. So we replaced the steering box and that fixed the problem. I'm unhappy that the mechanics at Driven not only didn't find the problem but wouldn't listen. I feel that the least they should do is refund the service fee for the miss information that end up costing me more unnecessary money. I don't expect them to know everything or be able to figure out every problem but to not even listen and maybe look over things again when they were told the ball joints had just been replaced is poor service. I did follow up with them and let them know I was unhappy with the service I received there, and they stated yes, the steering box also could be something that would have caused those issues and they are glad I got it fixed and basically let me know if they could help with any future car repairs or issues. Since I don't really enjoy paying for wrong information being given to me, I'll probably pass on bring my vehicles here in the future. read more

They replaced the wrong part. Next, they accuse my wife of telling them the wrong part and it was all her fault. Then they made no offer to correct the situation other than to reschedule and pay for another full repair. They used to be really great and a place that I would recommend to everyone, especially if they had a Toyota. But now I would recommend you steer clear of them. read more

Back in mid-July I had taken my Lexus in for a major service.This was not my first visit to Driven, so I felt very comfortable to have them perform this major service. Low and behold 3 months later it appeared something had been missed. I called it in and they were quite eager to amend the issue of my concern. I just want to commend Casey on his customer care, as he promptly corrected the item that had me uncomfortable and put my mind at ease. The staff and crew at Driven perform at a high level of professionalism and I would recommend them to anyone seeking an honest shop to service your vehicle. Thank you! read more

THE best automotive mechanics! They are really friendly, genuinely care, and go above-and-beyond to help anyone. Such a relief to finally find a good mechanic shop‼ read more

We had a fantastic experience with Driven Automotive. Never had we had such fantastic communication, customer service and TRUSTED service. We have been looking for an auto repair shop for years that we could trust and feel like we found it in Driven Automotive. Wow, they are the real thing! read more

Always a great experience with driven auto. Thank you for all your hard work. You guys are all greatly appreciated.

When we lived in Boise 6 years ago, we took our Lexus RX300 here for servicing. We just purchased a 2008 RX350 from an individual in Boise and came down from CDA to pick it up. The team at Driven Automotive was so accommodating in checking out the car to make sure our purchase exceeded our expectations. We needed a few service items and they were very helpful in providing a quick turnaround. Love their new location. From service,  to value, and all the extras in betwween, Driven is simply the best! My only regret,  they don't have a location in Coeur d'Alene. :-( read more

This company is hands-down the best auto repair shop in the Treasure Valley! Ten years ago, I decided I needed somewhere other than the dealership for repairs/routine maintenance. A close friend recommended Driven. My friend was right, I became a loyal customer after my first experience! I have never been disappointed or concerned about any of the work that has been done on either of my cars. Check them out - you won't be disappointed! (Ask for April when you call. She's the best!) read more

I wish I could be as positive about this outfit as the other reviews, but they've tried to screw me over and or failed to fix my problem every time I've taken my Toyota in to them. Is it because I'm a single female? I call bullshit on the 100% five-star positive reviews. I'll never take another vehicle to these crooks again. read more

They have fixed our cars in a timely manner and for an affordable price. Great customer service. Thank you so much!

I am a big fan of Driven Automotive. I have been having my Toyota Camry serviced there for the past two years and find that the workmanship is great and the customer service is consistently beyond expectations. These folks are honest and will do whatever it takes to please. There prices are very reasonable. read more

I have used Driven for many years now. Just took my 2001 F250 with V10 to them for 100k tune up and found out it also needed brakes quite badly. Great friendly service. I will never take a vehicle to anyplace else. They stand by their work and have never left me disappointed in any way. Bill T. read more

Exceptional experience today on our '02 Tundra that had a mysterious squeak from the front end. In talking to the owner Brian we gained a lot of confidence in that he only drives Toyotas & sees them just as bullet-proof as we do. We also like the fact that they specialize in Toyota(although do other makes too). Turned out our squeak was an incredibly minor deal & we were not taken for a ride being fooled into thinking we needed all this other work, or the squeak was something major. Very, very honest shop who only does needed repairs & takes pride in their work...& gets it done the same day! We talked with Kim upon picking up the truck & she is as nice & proud of the work they do too. Highly recommended! read more

I took my GMC in with the 'check engine' light on. They determined it was a vacuum leak, and suggested that since my truck is 15 years old we try replacing the gas cap before we get into more expensive options. They put a factory cap on it and reset the codes. Everything has been great since. I wouldn't hesitate to go back and actually plan on taking my wife's car there for it's 60,000 mile maintenance. read more

Driven Automotive is more of dedicated Toyota facility. Brian, Bryce and crew does an amazing job. One of the best attributes is they are honest. They do not do anything that is not needed and always call before they work on the vehicle. The prices are extremely reasonable and the work is done quickly and efficiently. Give them a try if you are looking for a breath of fresh air in the auto repair industry. read more

If I could give Driven 10 stars I would! These guys have worked on all the cars we own, and we are NEVER disappointed with their work. We had to move from Idaho to Virginia, and while I was back visiting I took my Nissan Cube in for a shimmy when breaking. They fixed it right up, checked my fluid levels, and the air pressure in my tires, and I am ready for the drive back to Virginia. The people working at this business are ALWAYS honest, and as a woman that is absolutely invaluable in an auto repair shop. I would recommend them to anyone. read more

If you have a Toyota or a make of car that these guys service, there is no better place you can go for price or great service. You won't be charged for things you do not need. Bryce is extremely friendly, flexible, knowledgeable, and helpful. read more

Just had a great experience here! I needed to wait for my car to be done with my two kids and they were able to play in a very nice play area while we waited. Everyone was so friendly! Definitely going to come back here! read more

I discovered Driven Automotive several years ago and have always received honest opinions, reasonable prices, solid work, and terrific communication. They consistently back their work and deliver as promised. The best part is they bend backwards to do what they can within your budget and will tell what really needs to be done vs what can wait, or even if something doesn't need repair at all. I can't recommend these guys enough! They've worked on my Lexus GS400 and Honda Odyssey numerous times. They might specialize in Toyota brands but their work is great no matter what they turn a wrench on. read more

We've taken our cars here for years and are always impressed with the service we receive. The team is great at explaining the problem so you know what is going on. They call and provide a cost breakdown before doing any work so you know exactly what the work will cost you. I really trust their judgment when they tell me what is worth paying for and what can wait. The staff is always friendly and they have always completed repairs on time. read more

Driven did a fantastic job on my Lexus GX470. They used quality Lexus parts and Brian included an extra part that needed replaced once he got in there to ensure the integrity and safety of my vehicle at no extra charge to stay within his original quote (which was $130 less than Meineke who DOESN'T specialize in Lexus). Driven also provided excellent and personable service that far exceeded my expectations. I found my new "go to" for my Lexus! read more

I brought my Toyota here on the recommendation of a friend because my check engine light was on, and I was worried about not passing the Ada County emissions test. They told me that one of the sensors in the catalytic converter indicated it might need to be replaced, but that the car would drive just fine without any repair, and I would probably be able to pass the test. They reset the light and I was able to pass the emissions test later that week. I am thankful for their honesty and not selling me a costly unnecessary repair! read more

Driven has been the choice for my two Tacomas for the past three years because of Bryce's friendliness and honesty, and the expertise of the technicians' work. Recently, a check-engine light was problematic so they suggested attempting the simple things first (gas cap, vacuum hose). I was only charged for the defective replacement part. That's how they work - forthrightly and efficiently. Driven has the customer in mind first, so as soon as warranty limits are reached on my new Tacoma, all service goes to them. read more

I discovered Driven Automotive a couple of months ago. As a female who doesn't have a lot of experience with mechanical issues, I so appreciate the honesty and integrity provided by Brian and crew. I have had a couple of issues with my car that could have gone either way. I find that Brian won't cut corners, gives an honest estimate and then promises to stand behind his work. In this day and age of businesses that can be questionable, Driven Automotive sets the bar high and then stands by it. You won't be sorry for giving them a try. Ginny C read more