Always great work done by everyone involved, from the front desk Donny to the mechanics that do the work. I really enjoy the inspections of future care to keep the vehicle up to date and running in good shape. Keep up with what you are doing. read more

They lack integrity. They led me to believe they would install the parts I provided- with no warranty, and I agreed. After charging me 160 to diagnose that the parts I supplied were actually needed, they changed their minds and said they changed the policy on customer supplied parts several years earlier. They generated an over $5,000 estimate on a car worth $3,000. Wasted my time and my money. Would not recommend. read more

These are some great mechanics and all around good folks. I'm traveling accross country and have a vehicle with over 400k miles on the original engine. They got my vehicle back on the road at a reasonable price and could not have been more accommodating. Thank you so much!!!!! Laura c. Edwards ​​ read more

So we needed to get an oil change and have my vehicle inspected before leaving Idaho for Nevada, closer to the kids. I purchased a front/rear car camera because people drive crazy these days, and I had a couple bumper stickers on the rear window that needed to be removed. Bill Byrd is gone, but I met Jeff, who set up my appointment. The technician found a few hoses that need to be replaced, and said my classic looks like it's been taken care of. Yes, I'm the original owner and I love my car! Then came the bill! They used my coupon and I felt like I was ripping them off! The car camera had the wrong chip, so that was the problem. I'm going to miss this place. They have taken great care of my car. read more

I had heritage auto work on my truck recently. I requested to have a few items repaired: front parking sensors not working, wind noise from door when driving, rear tail light not working (alert only). Heritage auto charged me $700ish to conduct work. Upon picking up my car only 1 item was stated to be repaired, the tail light dash alert. With in 1 week the same alert happens on my car. My front sensors never were repaired. Dope win noise was not corrected either. With all of this I have also found damage to my car that Heritage Auto Created. My driver side door panel has broken plastic clips, photo below. Not only was I charged around $700 dollars not one of the issues was fixed. Additionally they damaged my car causing more remains needed as the door panel is loose and rattles. Very frustrated by this experience, I feel as if I was lied to, taken advantage of, and stolen from. read more

Heritage Auto Repair - Heritage Auto Damage - Auto Repair Near Me - Meridian, Idaho

Took my Lx400h in for a hard-to-diagnose brake issue. His team located the problem and fixed it. Very friendly and helpful staff. Clean and inviting waiting area. read more

I had been experiencing some issues with my 2017 Ecoboost for some time and needed my truck looked at in depth. After getting back from a road trip I was able to drop my truck off late with there key drop option. By 7am the next morning they were looking at my truck. Justin, Bill, and everyone at heritage were extremely transparent with the work being done every day. Due to the nature of the repair and parts needed I was without a truck for over a week but throughout the process I was informed daily what was happening. My truck is running amazing and I couldn't be more pleased. Huge thank you to the great technicians and staff at heritage. You guys have a new customer in me and anyone asking. read more

After moving to idaho I needed to remove my out of state license plate. However the bolts holding the plate were so badly rusted that they could not be removed with a simple screw driver. I called various mechanics in the area and was quoted as high as 130$ at other auto mechanics for time and labor depending on how long it took. I felt that was too pricey for removing 4 screw bolts so I searched the highest rated mechanics in the area and found heritage. I called and explained my predicament and they told me to bring the car over and they will try and remove the plate free of charge. So I drove over and sure enough one of the kind mechanics was able to use some type of clamp device to carefully remove all 4 rusted bolts. Then he put the idaho plate on for me with temporary screws and let me know where I can purchase the new bolts I needed for my car. The whole process took around ten minutes and he said I didn't owe them any money, they were happy to help. I am so impressed with this company and their customer service and willingness to help someone. I will go here for all my auto needs and services in the future. read more

Vastly overpriced and aggressively seeking inappropriate repairs! People not car savvy should avoid. While visiting my elderly mother-in-law in Boise, I came to Heritage seeking a more cost-effective alternative to the Lexus dealership for her 1999 RX300 that is only occasionally driven with around 4K/year miles. Heritage is not that. Today's issue was a check engine light with a P-code indicating a problem with the air/fuel sensor. Peterson Lexus would charge $100 to read/analyze the OBD code and $320 for the sensor. I thought I'd give Heritage a try. First off, Heritage charged me $190 just to read/analyze the OBD code, and when they wanted $490 for the sensor. That is $260 above what the Lexus dealership. I declined and went elsewhere. To add insult to injury, they also presented me a laundry list of other recommended service items totaling $6000. The vast majority are inappropriate and not required for this car. When I discussed my concerns with the Service Manager, his position was that he felt they are not particularly overpriced and offer a better warranty than Lexus. I don't have an issue with Lexus dealership service but wanting a more cost-effective alternative. Heritage Auto Repair is not that. You should avoid this place if you are not particularly automotive knowledgeable. read more

They make you pay $200 to walk through the door just a look at your car. The prices were shocking unaffordable, and they were actually mean. They put 50 miles on my car. Didn't replace the gas used to deliver auto parts. And then when they had to me back the key to pick it up. Cause I couldn't afford them they. Flatten my tire, Yes, they picked up a nail driving the 50 miles and my tire light was on. You know what they said that was on when you got here. Why would you drive at 50 miles with the tire light on? You are an automotive location. Trying to figure out why my car was misfiring. And when I couldn't afford you, you didn't even take care of my car before you knew I couldn't afford it. read more

My car battery died... at least I'm pretty sure that's the case. I looked on line to find a highly rated auto mechanic near me and came across Heritage, so I gave them a call. Someone answered the phone, so right there I'm impressed. After explaining the problem and that as my only car I didn't want to leave it there for an extended amount of time... afterall I could just keep jumping it every time I needed to go somewhere... so he gave me an appointment of 2pm that same day. This shop is busy! With several double bays there were mechanics swarming the cars. Every single bay had a car in it. I felt fortunate that they even had a space for my car. About half an out later they came out with the diagnosis. They had tested my car twice and confirmed the battery was dying. They had already ordered the part and it was on its way just in case I agreed to have it replaced right then and there. Awesome! The cost was reasonable and doable for someone on a strict budget like me and as a Yelper, I got a 20% off labor coupon for logging in as first time customer. Win! read more

today mid afternoon to get information regarding a brake job hopefully somewhere could be done .. The man behind the counter as he was eating his sunflower seeds look down at me under his glasses and said im 3 weeks out I can't do a brake job! And this is a 4 star shop!! *Wow really 3weeks* Sorry for being in town!! Rude," read more

They will give the highest quote of anywhere. The car come back with checking engine lights on with the tire pressure lights on after I pay $1800. I told them about it they said "we can go over everything what you sign and fixed" and they said that tires are $800 for a cost and it's 10years old lol The car isn't even 10 years old lol They don't know nothing what they are doing. Horrible business. read more

Got my brakes/rotators replaced and the experience was timely and smooth. Recommend this auto shop.

I took my Honda Accord in for a master cylinder which had been diagnosed. I left my vehicle there and they did another diagnostic check and it came back the same that it needed a master cylinder. They also said I needed to have the transmission fluid changed, the air cleaner cleaned, and a tuneup. The vehicle was running perfect as it had a tuneup approximately 500 miles ago. The cost for this work would be $2200. I then asked what would be the cost for just replacing the master cylinder. I was told it would be approximately $1100. This is after charging me $150 to do the diagnostic check. I called three other shops in the Meridian area and everyone was approximately $400 less than this. I ended up picking up my car and taking it to another shop and the cost was approximately $400 less. read more

I've been in several times to Heritage Auto Repair to bring my car up to Ievel of confidence to drive around town. The car is an older car and was neglected for a while. While we ran into some problems at first, it was not surprising because of the car's age. I am pleased with the service I have received. Aaron has been especially helpful keeping me informed of the issues on the car. I appreciate his kindness and professionalism. Much thanks to Heritage Auto Repair for their service. I am glad they're there for me. Repairing my old car was a lot cheaper than buying another car. read more

I took my mom's car to Heritage to get a second opinion regarding her a/c. I've finally found a shop that actually has the integrity others brag about but fall short on. The guys at the front desk were really paient with all her questions and answered every one to her satisfaction, which is not aways an easy task! The quote even included pictures of the items needing repair. The work was done when promised and when there was a little snafu on our part with the payment, the owner came out and smoothed it all out. If you need an honest, friendly repair shop this is your place! Bonus that you'll be supporting a local business! read more

Highly recommend this shop. Great customer service and friendly knowledgeable techs. They were quick and great at keeping me informed. I will be using them for all my cars read more

Took a Seabring to them for an air conditioner not working. We were told we would be charged a diagnostic fee of 75.00 to find out what was wrong. After ok'ing it and applying the fee, the next day we were told that they would have to get in there and pull the unit to find out what was wrong! Holy cow one thing after another the price went up to hundreds and hundreds of dollars....this was a couple years ago... my husband even wrote them a letter spelling it all out .... NEVER AGAIN ...unscrupulous read more

I can't say enough good things about this group of people. They have helped me out in so many ways. Always work with me and for me. I recommend all my friends to them. Thank you Devin and Glenda. I know there are more to thank so please pass it on. I appreciate all you have done for me. read more

I needed to have some things checked on my car. I tried to get an appointment with the dealership, but the available appointments were to far out. I found Heritage Auto Repair and decided to give them a try. I am very glad I did! They ran a full diagnostic on my car, explained everything to me, letting me know what urgency level to set for each recommended repair/maintenance. They were super helpful and friendly. I intend to use them exclusively from now on. I highly recommend this business. read more

We had a rare engine concern and the professional, honesty, knowledgeable people at Heritage Auto Repair diagnosed and worked very hard to get an impossible part and fixed our 2017 Dodge. From the top down, Scott the owner, Zack and Michael in the office and all the mechanics in the garage, they all helped us beyond belief.....they service all 6 of our vehicles....... read more

It's with regret that I have to leave a poor review. I had another shop working on the truck and they wanted 3k it off my pocket on top of$14k that my warranty approved. I contacted Scott and he said that was a no brainier and to tow the truck to heritage and they'll take care of me. Right when my truck hit the ground Scott got really negative and said that it would cost more than the other shop would charge and that he didn't want to do the job because of the way the other shop removed the engine. We were discussing the truck and I was asking questions like a normal customer does and Scott said that I was trying to handle him. I'm trying to handle my truck that I pay dearly for. He said that his whole life he never let anyone handle him. Everyone should be assertive, as a customer that's how we should be when we're the ones paying for service. I am a power sports technician of 25 years, and I know the game. Scott said that if we couldn't come to an agreement, he would pay to have the truck towed elsewhere. I asked him if he would do that and he said that he would pay half. I told him not to worry about it. That's twice he didn't keep his word. I think that customer service training is mandatory. Of course there are two sides to every story. I'm the bad guy because I know what to expect as a customer. Heritage generally has good reviews and they followed up with me on my other vehicle. I appreciate that, however I just don't think I'll be going there anymore. Word of mouth is the best advertisement. Just because I had a bad experience, doesn't mean that you will. read more

I'm new to the area and didn't know where to take my car to fix the heater. I looked for a mechanic near me on Yelp, and I found Heritage Auto. I made my appointment and waited. A friend asked me where I was having the heater fixed. When I told her, she let me know I had made a wise choice. They are a great outfit that cares about the work and our community. She was right! I had a wonderful experience with Heritage. I've never seen more detailed information from a mechanic in the report they wrote up. I've even referred my mother to them! read more

I wont be back. I went in today to get the Skin Shield replaced on my 2012 Honda Accord. It was cracked & damn near dragging on the ground. They presented me with options that included zip tying it or replacing the Skin Shield altogether. I opted with the best long term option which the associate Brad suggested was replacing the Skin Shield altogether & I agreed. They had to order the part from the dealer and as a bright point, they were able to get the shield in and fixed same day, almost same hour (i came in about 2:40, they close at 5, & I was out of there by 4pm, so i appreciate the quick fix). I saw them arrive with the Skin Shield & I took a picture of the gentlemen holding it as he walked in. So I decided to use their free wi-fi access while waiting to look online and i saw Skin Shields for my 2012 Accord go for as low as $22 or as high as $75 from the dealer (which is where they got it from) & then varying prices in-between. I was charged $134 for the Part & $95 labor + envir fees & supply + tax, my total came out to $251.04. This just seemed a bit high & kind of unreasonable to me. So when i left, i called around and received quotes from other local mechanics for under $200. I even called my old mechanic where i use to live & he quoted me under $150 (where i was a regular customer for years, so i admit theres some established bias there). The only reason I didnt rate this review lower is i was happy with the quick turn around & its mostly my fault for not shopping around more, but i am new to town and friends highly recommended them & when i checked yelp, they had good reviews, so why not commit to them? I'm a Lyft/Uber driver so i was hoping to find a good/honest place that i can trust to bring my car every 4-5 weeks for routine maintenance since i drive A LOT but when I'm overcharged by what my research tells me was at-least $75, I just have to take my business elsewhere. If i was smarter, i would have just bought the part myself and paid them labor, but i was anxious to get it done so I can get back to making money Lyfting/Ubering. I cant afford to be overcharged considering how much service i require as a lyft/uber driver. I even asked about the price of the part vs what i found online and all he said was they replaced the "whole part" which didnt answer my question since my question was about the "whole part". I just chalked this up as a $75 stupidity/ignorance fee on my part and as a lesson learned not to return. But they get 3 stars for a quick turn around-that i was happy with. read more

My Sprinter RV had a catastrophic breakdown just outside of Boise while traveling cross country. After being lied to by 'Christian Brothers' who wasted 2 days of my time and money, I began to search for other options. I spoke with several repair shops and Heritage was by far the most professional and helpful. They got to work right away and performed the repairs faster and more affordably than any other shop I spoke with. Everyone at Heritage was friendly, professional, and helpful. I was able to complete my trip and return home safely. I highly recommend Heritage! read more

Couldn't have been more pleased with my experience at Heritage. I have been seriously "burned" by mechanics in the past, so my guard is always way up there any time I need work done on my car. I can confidently say, I was extremely pleased with EVERYTHING about Heritage. The look and feel both inside and out, was clean and inviting. No lewd or crude posters, pictures or language at this business! Restroom is spotless! I feared my car would need a lot of work, and I was right; however, Scott communicated everything thoroughly and in language I could understand. Prices were always given up front. Seriously, you will not be sorry if you do business with the fine folks at Heritage. read more

On my way home from work, the check engine light for my commuter 2011 Honda Civic came on. I called and, although their schedule was full, they told me to bring it in to scan the check engine code to see if it was an urgent code. It was the thermostat and they said they would definitely squeeze it into their schedule and get it done. They kept me well informed and did a full inspection and took care of a few other minor issues. I will definitely be back. Thank you for the great service. read more

The service is very good. They are very thorough. I have always had great service. I have taken every car I have owned there.

I took my wife's car into have a thermostat replaced. I dro off the car at 8am Friday and was told it would be done that day. I was quoted $425.00 as the high end price. Long story short, it is the following Tuesday and still no car. Now quoted a $650.00 price. Very disappointed with the service and lack of communication. I will have to think twice about Heritage Auto next time read more

OK. So, here's my story. I bought a piece of garbage 2006 Subaru from a guy in Eagle, Idaho, and quickly had some concerns that it was band aided for a quick sale. So, I brought it to Heritage and they were absolute gems. Without asking a penny, they reviewed the car and gave me a thorough review, making sure I understood every problem with the problem car I bought. On one hand, I felt like an idiot. Why would I let myself buy a car like this and be robbed? But, the guys over at Heritage were so kind. They were a silver lining. It was like they were telling me I had cancer, getting a straight line and being told my options. Don't hesitate to go to Heritage. I think they're the best local shop. A little expensive; however, you get what you pay for and for Heritage, they do the work correctly and back their work, unlike "other mechanics" I've had experience with. And if you have a car you're looking to buy, please do take it to them before you buy the car. Best money you'll ever spend. read more

If you are looking for a skilled mechanic with integrity, excellent customer service, and a personable atmosphere, this is the place to go. The shop is operated by Tony Zanders and family, and has won multiple awards, including one from the Better Business Bureau. I've been looking for a good full-service, independent mechanic in the Boise area since I moved here over four years ago. Dietz Auto does a great job with my wife's Honda, but I could never get a good recommendation for someone to work on my Saturn. Recently a friend mentioned Heritage, and this is just what I've been looking for! When a simple air-conditioner repair turned into a mechanical engineering puzzle (due to a poorly designed GM part), Tony and his crew were extremely accommodating and friendly. Tony himself gave me a ride home, and delivered my car to my house the next day while I was at work. Despite the extra effort, the final bill actually came in under the original quote (which was 30% less than the dealership, by the way). They may not have WiFi in the waiting room or a Starbucks across the street, but I'll skip the conveniences to know I'm being dealt with honestly and getting a fair price. read more

I experienced face to face lying, bait and switch techniques with a special offer I brought in and a persistence level of pressure that made me so uncomfortable that I just had to leave but to do so I had to be sharp and to just go while they were still badgering me with their lies. This treatment was not just dreamed up the day I went in, it's pretty obvious that a person with a little less knowledge about what is wrong with their vehicle would have been snared in this trap as soon as they walked in the door. All of this Bald Face Lying was so unnerving I felt like I was running away from some kind of monster as I drove out of this dead end street trap. I am not kidding. BEWARE read more

As always, incredible customer service. We've been coming to them for more than a decade & will never choose anywhere else. Fair pricing, excellent work. They won't cheat you or try to convince you to get work done that you don't need; have had many other places try to do this because I'm a woman & they presume I'll just agree to whatever they say. Heritage has never done this. If you're looking for an auto repair shop that will take care of you, Heritage is the place. read more

Great people. Took my car in for a check up as my ABS was acting up in the morning a few weeks back. They mentioned they might not get to it today but for sure the next morning and contacted me later on in the same day stating they were able to get to it and diagnosed the problem. That was a Tuesday and said it should be a quick fix and ready for me the next Morning however was not able to pick it up until Friday that week due to a couple of errors completely on them. Wrong size part, breaking another part of the car that then needed another reorder to fix that. They did not charge for those parts or the labor it was just unfortunate it took as long as it did with me having to call them on multiple occasions to see what the delay was. I would go back but wasn't the best first impression. read more

Finding a good Auto Repair location is imperative, just like locating a good doctor or place to get your hair done. Once you locate them and find that the service, as well as there professionalism, is super. You learn to trust their opinions as well as there services. The pricing is also important, they are not the cheapest, but they are well worth the price, always on time and without having to go back to have them re-correct an error. read more

My mother's VW was towed to Heritage. They thoroughly explained what problems they found and her repair options to her. They provided excellent customer service, they were personal, courteous and professional and made my mother feel comfortable and confident in using them for her auto repairs. Her car is now running great and she highly recommends them! read more

My car was scheduled for an oil change on 9/9/22. A few days prior to that date my car registered an alert that the coolant was low, I took a look and noticed a slow leak at the upper radiator hose. I informed Heritage when I brought it in for the oil change, they said they would pressure test the cooling system. I received a call from Heritage that the hose was not leaking but the radiator was cracked near the hose. Heritage said the entire job would be $1792 which I approved. Heritage replaced the radiator, all the hoses including the heater hoses, flushed the system and refilled it. A few days later the car alerted that the coolant was low so I took it back to Heritage. They said the heater hose was leaking and they would take car of it but I should replace the thermostat and housing because it's ready to go, (about $400), I declined that service. About a week later the car alerted low coolant, so I took it back to Heritage. Heritage said the heater hose was still leaking and now the thermostat housing was leaking. I told them to fix the heater hose and that I didn't want to put anymore money into the car, what I really wanted to say was i didn't want to spend anymore money with Heritage, I feel they were milking me like a cow or they were incompetent and keep fixing one thing and breaking another. I picked up the car today and Heritage told me now the low coolant sender was broken. These guys never give up. I cannot recommend Heritage, things just don't add up. I heard but cannot confirm that Heritage recently sold and the reviews are from the pervious owner. Customer beware! read more

Finding a trusted automotive repair shop is a tough job most of the time. Let me save you a lot of time and send you to Heritage Automotive. I have used Tony's shop for over 10 years and have always gotten great results. Auto repairs aren't cheap, but its more expensive if you put it off. Tony's staff will advise you on potential issues and how to save money ahead of time. read more

Let's be honest no one is excited about taking a car to the shop, you know you are going to spend more money than expected and the industry reputation is poor. Heritage automotive provides high quality work at a fair price with great customer service and outstanding after service care. They have sent a after service survey, called to check in and mailed a hand written thank you card. I will be using heritage automotive for future repairs and major maintenance. read more