I adopted my girl here about a year ago and the process was amazingly smooth and fast. They gave us time alone with her and spoke with honesty about her good/bad qualities and behavior. The vet next door took good care of her during her spay and gave us medicine at a good price for her after as well. Over all i really recommend this place if you're looking to adopt! read more

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BEWARE ! FLEAS & TICKS !! Honestly, I would never say to NOT adopt from here. Because every animal deserves a good home regardless of the shelter. It's bad enough they are a kill shelter. However, I would say to be cautious! Buy tick or flea medication beforehand. I adopted a kitten that apparently multiple people wanted in a raffle. Sadly I picked him up the day he was neutered as I had to wait the weekend to pick him up. Which mind you I could have bathed him before hand to remove all his fleas ! Now he has glue and cannot be bathed. He is infested with fleas everywhere and I only realized because how badly he was crying and in pain trying to bite himself because of his cone. Now I am afraid his glue will come off of his incision from his neuter. This is the second towel i was only able to capture 1 picture because the first towel was covered in fleas and needed thrown out immediately. I cannot believe the cats are given the bare minimum treatment. It's sad I already knew I needed to deworm him when I came home because of my lack of trust in them and now I have to see what route to even take for his fleas because he cannot get wet. This shelter needs to do better and I imagine the same applies to dogs. So beware. read more

Moreno Valley Animal Services - Fleas - Animal Shelters Near Me - Moreno Valley, California

Very rude from the front desk to the male security guard sitting there acting like we're in his space, to the person getting the dogs out of the cage acting like we're bothering them too. It's their job and they acted like it was more of an inconvenience of us coming in to take a shelter dog home. Rude!!! read more

I appreciate being able to bring a stray in, far too often I see loose dogs running around town. However today when I brought in a dog who has a leash TIED around his neck ripped off handle.... A girl with glasses and curly hair (I should have got her name) asks me who's Jose Gonzales ?! I said who's that? She replied you didn't take this dog from Jose? Again, I said what??? Who's Jose??? Long story short she says you'd be surprised what people do.... So ma'am are you insinuating that I took this dog from his owner??? Her intake skills suck, you can ask questions and do your job but do it right. Clearly you have info I do not, you say this dog matches a description to some guy then call Him! Don't ask me silly questions. read more

Moreno Valley Animal Services - Animal Shelters Near Me - Moreno Valley, California

Staff was incredibly rude and acted like we were bothering them when we were trying to adopt a dog. Almost like it's their job???

Waited on the phone for 8 mins, someone came and picked up the phone. Told me to hold, waited 5 for mins and then they hung up on me. IF YOU DONT LIKE YOUR JOB GET ANOTHER ONE!!!! I don't understand. read more

What's the point of having a check in sheet if you don't check in the names in the sheet? Waited almost an hour to then inquire at the desi and was told we weren't checked in. Are you being serious? They need to be fired if they can't do their jobs properly. What a waste of time waiting. Who knows how long we would have waited if we didn't inquire. read more

No I couldn't recommend this less. They don't answer their phones, they couldn't care less about the animals they have. Wish I could give less than 1 star read more

Shame on you! Shame on you!! Shame on you!!!!!!! I was in the parking lot with my fur baby when I observed a gray in color pit bull pup being jetted around by thos leash around his neck ( not that being jerked around in a harness is any better or more acceptable or more humane). The poor boy had a plastic cone on and when he came outside I could see both eyes were bloodshot. Do you know why they were bloodshot... well I will share with you. This occurs when blood vessels in their eyes pop from them being choked by their collar. Which in turn translates into stop being abusive to the animals there. If you hate your job that much or you hate the animals, find a new profession. You're not doing anyone to favor you're absolutely showing the very disgusting side of humanity. I will be contacting the Director, that's how offensive and abusive this was. The Moreno Valley Animal Shelter is supposed to be "SAVING ANIMALS" Not using excessive force. We don't accept it when humans use excessive force against humans. It is not acceptable as well when humans use excessive force against animals. A SHELTER is there to do exactly that.. SHELTER animals. read more

I came in because I had picked up a stray Belgian malnois from being hit on a busy crossing streets of Cactus & Indian Ave. As a dog lover with several dogs at home already I was unable to keep her & was obviously distraught about having to bring her into a shelter. I took her to a vet prior to see if she was microchipped & she was but with unregistered owners. I let the lady in the front know of this & she was very rude & acting as if I was leaving my own dog. Before I left she said "are you sure this isn't your dog it seems pretty attached it you" even after I gave her the piece of paper with the microchip number attached torn off from a piece of paper literally from the vet. God forbid people have hearts lady & cry when they drop of stray. Get a better attitude when people are only trying to help. Anyways if anyone is missing their Belgian Malnois she is currently here. read more

Moreno Valley Animal Services - Belgian Malnois blue collar - Animal Shelters Near Me - Moreno Valley, California

almost 2 years later short version: please be aware that this a high volume kill shelter. it not some rescue that requires applications. they have an online datatbase. Its highly likely, You will likely have to pick up your new pet within 24 hours because they need to make space for others. There was some miscommunication about this originally. You may find breeds here that in LA or OC might have a huge waitlist. its worth the drive. the animal clinic next door is solid/professional, trust them but communicate about extras My experience: I was looking online for a rescue shih tzu because I needed a dog of a certain size and temperment (apartment life) . I am familiar with the breed. In my search, An online ad came up saying this dog was a very sweet boy ( unusual the dog had an online note). I will say his # ad did not show up on their shelter website. It said at risk as of tuesday. I called them and found out Tues was just his adoption day. He'd been in shelter for 10 days ( the hold they had) I decided it was worth the drive. Now orginally I was told over the phone that I could pay/adopt Tuesday and pick him up Friday (because of nurtering mught take a day or two and I had a work meeting Thursday...they said I could pay an extra day...this was WRONG info) When you go it, there is a big dog area and a separate room for smaller dogs- lots of barking and sadness but you may come out with a new family member. Once he became available, we met for a couple minutes. now the worker when I met him was curt about me taking him next day- but After I thought about it, I understand it was because she was making space to save another dog. I can't be mad about that. What it did mean though was basically 4-5 hours of travel (2.5 hours day one to meet him) and the next day the pick up was at 5 pm ( another 3.5 hours roundtrip) So I saved $ and his life but it was a situation were sweat (my time) equity was required/involved. He has been so worth it! also the clinic fixed his umblicial hernia for like $25 when he was under for nutering ( cheapest surgery ever!) last note, make sure to ask the clinic for pain medication and a cone. I thought it was included in the fee but it was not. My boy had no issues with healing later on during his pick up at the clinic met many happy families with new pets. I did look online for his owners for 3 months just in case there was a grandma who didn't know technology but then he was mine :) read more

Moreno Valley Animal Services - almost 2 years later and a bath every week, I am always telling people to check out online listings from this shelter - Animal Shelters Near Me - Moreno Valley, California

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Overall the staff here is great BUT there are some inefficiencies in their processes which can lead to frustration and people walking out without ever seeing the adoptable animals. We drove up from San Diego to see a specific animal. We called twice, the day before we got there and they day we were driving up, to get info on the animal and make sure the animal was still available before we made the drive. We went to see an 8 year old Rottie who was named "Big Easy" who's owner was put into hospice and the dog was sent to the shelter. The post said he needed to be adopted by 2/15 or we know what happens next. We wanted to save the big guy and spoil him the next few year of his life. When we got to the shelter we had to wait in a fairly long line and there as only one person working the desk. My husband was told BEFORE we could see the animals we had to fill out an application just to SEE the dogs! Ok whatever, I'll comply. BUT we had to wait in this line that took 15-20 to get the application. They didn't have them out for people to grab and fill out. So I wait, fill it out and they tell me to hold onto it! Again, no reason to fill it out ahead of time. Insert eye roll here. Paperwork is filled out, I still haven't seen the dog, but I know his ID number and tell them who I want to see. The handler (not sure what they call them) says, "I'm not taking out that dog. No way!" I'm said, "what? Why not?" She said, "he's shown signs of aggression and I'm not comfortable taking him out." I then replied, "why the hell is that not in the notes? We called twice to find out everything we could about this animal before we drove up here and NO ONE mentioned aggression." She then agreed to take my husband back to see the dog in the kennel but not take him out while I waited in the lobby with our daughter and other dog we brought for the meet n greet. Within a couple of minutes a very nice security guy walked out and apologized to us about the confusion. He said he'd take the dog out if I wanted him too but the dog is aggressive. He put my daughter, dog and I in the meeting room and he went to assist my husband with the dog. My husband came back rather quickly and said the dog was aggressive while in the kennel so we weren't comfortable doing the meet n greet. They did state they had a rottie mix they'd like to show us if we were interested and we figured why not, we had made the drive, might as well.... Guess what? We adopted him! The adoption process was pretty quick and easy once we made a selection. Only changes I'd like to recommend are, 1. update the notes so when people call to inquire about an animal they have all the information. 2. Put the applications out where people can grab them and not wait in line to get one. Other than that, it's clear the staff here cares about the animals, they have good prices and a bunch of dogs and cats that need to find their forever home so PLEASE ADOPT! read more

Moreno Valley Animal Services - We adopted a new pup! - Animal Shelters Near Me - Moreno Valley, California

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The front Office is so insensitive, even if you approach them with kindness and gratitude their demeanor is very ill. Due to that the location is a place that serves the community, you would think there would be just a tad bit of a welcoming presence. I could go on about how I feel about this location, but I'm not here bash the location, but more of opportunity on their part for self reflection. To provide some content, I called to report the death of my dog, and I was treated as if I was an inconvenience. Maybe these type of locations can start to provide options to do these things online if they don't wanna communicate with people. read more

Staff was really unempathetic, seemed annoyed to even be bothered. I had found a young cat that appeared to be a pet but was malnourished, dirty and had possibly gotten lost. I was told they wouldn't take it and to put him out in the street. Today we took him to a vet and found he has a microchip that was recently updated. What's the point of an animal shelter if you can't get help when you're trying to do the right thing? Staff was rude. Vet tech laughed because I incorrectly categorized him as a kitten (as most lay people would for a 5 month old) and made a point to say he is not a kitten and can survive on his own but he was not surviving at all. This was someone's pet that probably would go to the shelter to look for and I was told to plop him on the street. Absolutely irresponsible. We paid out of pocket to find out what the shelter could have done and is their job to do. We are going to find his family and get him home safely. I am positive they will not care about this review but I needed to do something to express how frustrating my visit was and how unkind the staff appeared. read more

This place deserves a one star review. They honestly should be shut down from the lack of services they provide and the terrible customer service they operate under. I wish I was able to provide specific names in this review. I called today and asked them would they be able to pick up some stray animals I found in my yard. The literal response from the woman was, "okay". I asked her, are you guys able to come pick up stray animals. I was responded with, "why are you calling us?" Never have I been more lost and confused then with the first two responses I received. I then asked the woman do you not come pick up stray animals and I was told they do not. That I must trap them myself and then they will come and relocate them. Or that if I need to I can rent a trap from them for 20 or 30 dollars a day. But once I trap the animals then they can come and relocate them for free. They said if you bring us the animals we will relocate them as well. I then told the woman this astounds me that I would have to pay you to trap a stray animal and then have you come grab them. Thank you for your time. Now this is where it takes an even more ridiculous turn. My family helps me get the cats and take them to the human society as I was instructed. We show up and I tell the front desk lady, whom was the person I spoke to on the phone, that I found stray cats and I wanted to bring them in. The woman looks me in the eyes and said why? Why did I bring them in? Then she asked me why didn't I wait for the mother of the cats to come back? Did I not wait and see where she was? You know that when you bring animals here like this we have to euthanize them don't you? Then I also had to provide them my address, a report and my driver license. All to bring in stray animals as I was instructed. Not to mention I was berated by every other staff member on their center who asked me the same questions. Why did I bring them in, why didn't I wait for the mom? If they cared that much why didn't they come out. Why do they offer such terrible services. Why didn't they explain that on the phone? They are the worst. It's as if they are allergic to their jobs. I recommend bringing on new staff or going through a serious over haul in customer training services. read more

Staff is very condescending and unhelpful when it comes to bringing in strays. Intake rules seem arbitrary depending on who you speak with and info is withheld until you arrive. Staff wastes time and adds stress to an already stressful situation. I called the day prior to get as much info on the TNR( trap neuter release) program. We have a family of cats living in the neighborhood. Was told to simply catch the stray cats and bring them in. Upon arrival we are told they can not be accepted because they were in a carrier and not the traps. We captured two kitten siblings and thought the trap was traumatic enough so we transferred them to carriers. Okay, no problem. We drive home and return with the cats in traps only to be turn away because we fed them too long. FYI: if you feed a stray for more than 30 days they are now your responsibility. A lot of frustration could have been saved if intake flow was better and they offered honest info. read more

+6 Sort by Most relevant Newest Highest Lowest Monique 22 reviews This shelter is nothing but a KILLING MACHINE. We took a kitten there that we found locally on the street and was only 3 months old. As soon as the tech came out to assess the kitten for intake he looked at it and said ' The kitten has Ring ... More Maricela Estrada, Author 14 reviews·17 photos 5 months ago I adopted Gizmo on Valentine's Day! My dog needed a friend. I had a good overall experience. They had a special so all I paid was $25 this included vaccines and neutering. I think the shelter has to advertise their holiday specials. I was ... More +8 2 Valeria Lopez 1 review 4 months ago We recently rescued a dog and brought him to this shelter for check up and neuter. the staff was beyond helpful and considerate when taking care of our new dog. answered all of our questions and concerns and even offered care that would ... More Iman Hunt 2 reviews·6 photos 9 months ago I loved it! All the animals were so cute! But it was pretty loud due to all the barking from the dogs. The animals look like they're in great care! +2 1 Monique 22 reviews This shelter is nothing but a KILLING MACHINE. We took a kitten there that we found locally on the street and was only 3 months old. As soon as the tech came out to assess the kitten for intake he looked at it and said ' The kitten has Ring Worm and will be putting it down if you decide to leave it here' and he said it with almost a slight grin. I told him no way do I want any part of that and said I would not allow that and took it to another rescue shelter 32 miles away who told us the kitten ONLY had mange after they did a scape test on the kitten to accurately diagnosis it. The kitten is now SAFE and out of harms way at MORENO VALLEY SHELTER where they wanted to end it's POOR INNOCENT LIFE. read more

I am SO APPALLED by this group that is supposed to be for animals. We recently had a litter of domesticated housecat kittens dumped at our house and we called to ask them about what they can do, and/or what we should do. Their solution? "Just stop feeding them. Cats can live in the wild." You call yourself animal services? These aren't feral cats, they were housecats, and regardless, that is NOT a solution, and considering we are in coyote territory, all you did was suggest that we condemn them to death. I am still so angry that this was their response, and these are supposedly people who help and are empathetic to animals. I understand shelters fill and they may not have been able to take them in, but I expect better answers and resources than what they gave us. They should be ashamed of themselves. read more

We lost our rescue dog last week and have been grieving We have been to all the local shelters looking for a replacement for her We found a little 1 year old terrier that made eye contact with both of us and made our hearts melt It took us 3 visits to decide that she was the one All the help here were so sweet and pleasant each time The facility was spotless and a joy to be in We are picking her up after being spayed in a couple of days Our hearts are full of joy Thank each and every one of the staff read more

I heard about their amazing adoption program online where for national pet adoption week they were waiving all fees and would fix the animals for free! We went down on a Thursday to look at the cats, found an adorable little boy we wanted to adopt. We put in the application and in 24 hours he was ours! They fixed him, gave him his first vaccines, and we took him home Friday afternoon! We love him so much, thank you for this wonderful program! read more

Moreno Valley Animal Services - Animal Shelters Near Me - Moreno Valley, California

For pet ID:A498928 (Adopted/rescued on 8/14/2019) We had been looking to rescue a Pitbull puppy for over a year now. Saw the ad for this puppy on rescueme.org and a few days later when he was ready to get adopted, we drove out from LA to rescue him. Luckily we were the only ones interested in this puppy so it was ours! The staff was great! They inserted the microchip in our presence and even gave us 2 play toys for our new puppy! When I called HomeAgain to register the microchip, they told me that it was already registered and IN MY NAME! Thank you everyone at MVAS for being so kind, professional and on top of everything! It was well worth the 4 hour round trip drive. Especially for the awesome puppy we got! :) read more

Moreno Valley Animal Services - Our new puppy Marley :) - Animal Shelters Near Me - Moreno Valley, California

This has always been the best place to come get your dog microchipped because they are the most affordable. That being said I came with a little dog, in June of 2021 (at the End? of the pandemic) and they were still on such high alert over the pandemic that they were telling people to go wait outside to "limit numbers" inside. Now keep in mind that this week Disneyland just went back to full capacity, most of the US isn't wearing masks and a high number of people have now had their vaccination- so when it is 100 degrees outside I am not super excited to be sitting outside waiting for something that overall takes five minutes. BUT it was a moment. A lot of things were happening and I was in a stressful situation to get things handled as fast as possible. I get that animals can get the virus as well I guess. I just felt like maybe they were being over protective. Overall, I am sure everyone here is working hard and desperate not to get sick as so many of ut have. read more

The rudest people ever work here. I kid you not, you can walk in happy as ever and be miserable just talking to any worker there. ALL the workers are rude and look annoyed. There's not 1 person I have encounter that is nice or helpful. Management needs to intervene and help these folks because they are always so nasty and full of attitude. No one likes going into a business where everyone is rude and snobby. read more

We adopted a 9 week old puppy in December. She is a joy! The staff was pleasant but they did appear short handed. It was a free adoption day so they were busy. The only complaint we had is their adoption process. They don't go by first in, first to adopt. They use a lottery if several people are interested. We waited over 2 and half hours until the official adoption time set for the puppy. We already met her and fell in love so we were not leaving. With fingers crossed, we were fortunate to be selected as the adoption parents but felt bad for those who were not as fortunate. If we could have just adopted her the moment we saw her there would have been less disappointed people who waited over 30 minutes to just get bad news! From what we saw, this shelter was clean, staff was cordial and very informative when you do adopt. Moreover, the shelters does process hundreds of pet adoptions every month so they deserve kudos for that. Good job! read more

Would give zero stars. My boyfriend and I went to get a dog but they do a raffle system. It's bullshit they don't even go over the applications. A guy who showed up late ended up getting the dog we wanted. If you want to end up in your car crying because they raffle off animals like a carnival prize go ahead and go here. Also front desk staff isn't very compassionate or caring. Just a bunch of pencil pushers. read more

I'm looking to help out here do you think these people would accept some help or hire me for a cheap wage or maybe even do it for donation time as far as my free time I do it for free I think this place needs help I could use the money but it's not important it's more important to help the animals and make sure they're not sitting in shit and piss at all so that being said if someone wants to contact me from there I'm going to give you my time and effort to help you guys get control of what's happening there I'd be willing to work for minimum wage. If you can't pay me then I'm willing to give you eight hours a week of my free time to come and help read more

They never answer the phone. I leave voicemails. They don't return calls. So I come in. They tell me that I need an appointment. Well how do I schedule an appointment when they don't answer calls or return a call from the voicemail? The website doesn't allow you to book online. She says "well we've been really busy and it's only me and I haven't had time to check the voicemail." I left that voicemail on Thursday. It is currently Saturday. Still no call Back. Poor service. So annoying. read more

They don't answer their phone. And they don't return messages so don't bother leaving a voicemail. You have to call at least 20x before they answer the phone. read more

ADOPT ADOPT ADOPT ADOPT ADOPT!!! I encourage people to come by here and check out all the beautiful dogs and cats before buying. Rescue a life before anything! They do offer vouchers for spay/neuter if you already have a pet and if you qualify based on proof of income. If you adopt I believe they're already fixed. And sometimes they have great adopting deals including micro chip. Adoption fees varies on them. I have came here for all my pets needs, including spaying my dog/daughter named Honey. License, dog food/treats, leashes and other pet needs are available here. The staff do need to work on their attitude at times because the front desk chicks are the ones that bring this place down. Other than that its a good animal care facility available around the neighborhood. read more

Moreno Valley Animal Services - Honey - Animal Shelters Near Me - Moreno Valley, California

If I could give 0 stars I would, from the second I walked in the door the woman behind the desk was giving me and my boyfriend the worst look like we shouldn't be there and when we told her we came in to surrender a litter of kittens we found she scoffed rolled her eyes and said "just put them back where you found them" basically telling me to put the kittens back to die because the mom was nowhere to be found and we found them in a very dangerous area where one had been hurt that had already taken to see a vet, when I said I wouldn't be doing that she told me "okay we'll take them but just so you know they'll most likely be put down by the end of the day" I was shocked but had no choice but to leave them because I had no where else I could go. She was passive aggressive rude and disrespectful and not only this but she was rude to everyone else who was inside at the time, never ever will I come back here and I hope those animals are treated well because they don't know how to treat humans. read more

first of all everyone complaining, shut up. they're underfunded not getting many adoptions people are complaining of paying fees which is why they can't take anymore. if they could , they would im sure. just be professional and everything is fine. you're there to adopt a dog not make friends with staff. anyway. i adopted my child here, they had a discount too so i got him half off!! (thanksgiving week)they have low cost vaccine clinics and lots of doggies and kittens in the shelter to be adopted. you are able to tour the cages, be careful you might want to take a few.. also you can schedule to take your own dogs in to see how they'll react with each other (rescue) in a separate room or outside. everyone was kind, they can get pretty busy. so happy. and shout out to the officer who rescued him and fed him daily at the water basin he was claiming now for the update: rescued 11/2018 total cost included microchip, neuter surgery, rabies shots, vaccines, and one year license, they even gave us treats to go home with and tag. would've been $140-150 but w discount i remember paying $70-80 still it's not too bad. you're paying for microchip, vaccines, tags and the surgery plus the meds and everything included AND it goes back to helping care for more animals. thank you all for everything that you do! read more

I came into the shelter last week and was shocked by what I witnessed, as I first walked in There is a cat area that had full litter boxes of poop and at some point a cat vomited but instead of cleaning it it was left out in the open. Not a good first impression. dogs and cats that were sick or wounded out on the main floor, urine and feces in the kennel and cages- mind you it was the end of the day and some of the cat litter boxes were so full that the cats were pooping outside of it, I witnessed a kitten so sick with an eye infection that his eyes were crusted completely shut with no way to see and blindly walking around, his litter mates also had ranging eye infections. When I asked about him, I was told they were treating him. I call bullshit. There was a dog with red bleeding ears on the main floor and looked filthy and sick. Not ONE animal gets vaccines before being put out on the main floor so your chances of bringing a sickness home with you is very high. I'm sorry but Moreno Valley animal shelter staff needs stop leaving the job to your understaffed kennel techs, get off your lazy asses and help out, your facility is a complete disgrace. read more

Moreno Valley Animal Services - Animal Shelters Near Me - Moreno Valley, California

I came here about a week ago looking for a dog to add to our family since I recently had to put down my senior chihuahua. The animals are all indoors which is nice for them. I only spoke to one office lady, the other 4 were to busy talking amongst themselves to acknowledge me. She gave me the info she had on the dog I was interested in but unfortunately she wasn't a fit for my household. Their prices were cheaper than most shelters which is nice. They also had a table out with some freebies like tick/flee treatment for cats, canned dog food, canned cat food which was nice to see since so many people have lost their jobs during this Covid era. The reason for only 3 stars is because the office women need to greet people and acknowledge them not continue their convos when people are standing at the desk. The dogs also had a lot of urine in their cages. The 4 blabber mouths could have been back there hosing down the urine or taking dogs on walks to help out instead of taking up space on payroll. I was the only person in there so not like they were busy having convos about other customers needs. read more

What a joke of a shelter, employees all have attitudes and only cares about making money. I wanted to adopt a German shepherd, I met him and everything went great, he was already spayed and has been at the shelter since April. I wanted to adopt him so I filled and signed all the forms, then she tells me my total is $157 because I have to pay for the dog being spayed, I said the dog was spayed in April, she said yeah but you still have to pay for it because we already did it. I don't mind paying if it's a legitimate reason but in this case it's obvious they just want extra money and a shelter that only cares about money is not a place I'd adopt from. read more

Found a cat that had been dumped in my apartment complex parking lot and her eye was swollen and yucky and they turned me away and at the door and told me to just abandon this poor kitty. Then security told me she was going to give me a ticket because the cat could get hit by a car and to take her back and leave her in my apartment complex where again SHE COULD STILL GET HIT BY A CAR. Literally the worst experience i've ever had. Everything was so confusing and they were incredibly rude. All of this because they wouldn't help a kitty why wasn't injured enough and saying they're going to give me a ticket after saying roaming cats aren't illegal because they're self sustaining. read more

Initially I thought this was a good place that cares for the animals in their care for ( including medical). However after finding a dog I wanted to adopt and going thru the adoption process ( which is actually pretty straight forward) as long as you don't arrive at a time when the front counter employees are on break. I brought my new rescue dog home after she received her spay at the animal clinic next door. I was advised to speak to my own vet about any boosters she may need as they no longer provide any discounts or free first vet exam after the spay. My dogs medical record did indicate she has received a few shots and a dewormer. Be aware adopters they do not guarantee the health hx or any animal they adopt out. So don't be surprised if your new family member comes home with kennel cough as my girl did and a possible parasite. Fortunately I asked my regular vet to do a fecal and they did discover that this poor little girl had coccidia, a very aggressive parasitic infection which she had to receive antibiotics for for two weeks while I have to be diligent about picking up her stool and disinfecting any area she does her business in to ensure that my other dog does not become infected as well. I was also surprised to learn that due to overcrowding at the shelter my new baby girl was kenneled with a male dog of similar size. Thankfully she didn't come home impregnated. She is a wonderful dog, just want kind-hearted folks who rescue from this shelter to be aware that you will very likely need to take any animal you rescue here to your own vet ASAP to make sure their medical needs are fully addressed. Although I always recommend adopt, don't shop expect to incur additional veterinary costs if you adopt from here. read more

Staff has been cool multiple times however when we went to take our dog who was uncontrollably shaking and acting strange we decided to take her in. Now nobody can help when there pet falls suddenly ill and it was around 4pm when we took her in, we get in there only to be told the doctor had already left and the girl simply stated "To be fair we close at 6" Well "to be fair" their hours STATE they close at 6 and "to be fair" as a veterinarian who went to school to devote their lives to helping animals, you should at least stay until the hours state you close for the day. We came two hours ahead of time, it's not like we came in the last ten minutes. Don't waste your time here, they don't give a shit. read more

When I went this past Thursday the VERY RUDE PERSON AT THE FRONT DESK was embarrassing me in front of people. Shook her head in attitude. When I asked about ADOPTING a kitty for the September special and told me the special it had ended on Wednesday when clearly the announcement said Tuesday through Thursday. Please I would like to somebody fire this awful person. Or something where she isn't working in the front talking to people. Or at least the special I went for. read more

Here and there, the shelter may have an animal adopted. However, they are a high kill shelter, as are most of the shelters in the so cal area. They don't keep dogs for long, they kill puppies. Their area is filthy and they do not take care of their pets. I suggest adopting from here , ONLY to save the life of an animal. See it today, it's dead tomorrow. read more

I'm not sure what this woman's name was but she had curly hair, and she was kinda fat and she was super rude! She seemed in charge but we came in to seize a dog today. Due to issues where we live and no one being able to take care of the dog, I understand it's not always good to give up a dog but under our circumstance we didn't want our dog to live the way she did. Although it was none of their business as to why we had to give up our dog, she criticized us as to why we were let to adopt a dog in the first place. Then continued IN OUR FACE about putting down the dog as if we hadn't known the consequence. She also exclaimed "they shouldn't of let her adopt a dog if she's living in an apartment". She has no sense of privacy. We came to you people in a sad time. You don't know how much we didn't want to give her in. We thought about it pretty good. Don't come here if you want kindness or good services in general. They're very judgmental. Ps ur a pig for being so inconsiderate lady (I hope you read this) On another note, they don't clean the dog, we took our dog from them and they didn't care about hygiene, as she was being bathed, dirt was consistently running off the dog. She seemed poorly fed. read more