This place is under new management, I have been taking my dog here for over 10 years and today I walk in to get my 2 dogs Rabies Shots and the told me I had to get 2 exams first for $60 each dog before getting the rabies shots plus $35 each dog and I Walked out. Crazy read more

My visit at Sunnymead veterinary clinic has been nothing but positive. From the very first phone call , I was greeted by professional office staff , I was quickly scheduled for the next day. At day of appointment, office staff was busy but I was acknowledged right away. Dory ( dachshund) was taken back and vet tech was super friendly and we didn't feel rushed. Minutes later Dory was Seen by Dr Kim who was attentive, informative and answered all my concerns. Based on this sole experience i would recommend this clinic to my friends . I plan on transferring Dory's care here as well. read more

Sunnymead Veterinary Clinic - Dory waiting to be seen - Veterinarians Near Me - Moreno Valley, California

My cat had her left eye removed. She was born with a blind eye. Ask she got older it started to be painful. Her vet did a caring removal of her eye. read more

I had to get my dog Pixie into a very urgently because she would cry when she opened her mouth. No one was able to get her in yesterday. Thankfully Sunnymead Vet Clinic was able to squeeze her in within 2hrs. Unfortunately my baby has a broken jaw but they worked with me to figure out my options. I saw heartbroken, so if course I cried. I had just lost one of my dogs a week before and I might lose my other baby because surgery is costly. The vet was so sympathetic to my feelings she gave me a hug to help me. I can't thank them enough for his they treated me and my Pixie. read more

My dog went here for 13 years, they made my dog go through so many tests every few months to re prescribe his medication, never getting to the root of the problem. One visit to a vet in Riverside and they found out he had cancer. I am very disappointed and would not recommend this place. read more

DO NOT GO HERE! FROM THE MOMENT YOU CALL THE STAFF IS RUDE AF! They have no customer service skills and are incompetent with giving you information. I can't believe they were even hired. I feel bad for the vet she was kind and helpful but she will lose many customers cause of them. read more

I called after I woke up to a deceased pet, receptionist was very kind and empathetic during the call and at drop off. Price was reasonable at 70$ less than nearby places and open Saturday. I only used the cremation services; However, given the care they provided me with my shoe box full of dead snake, I'd definitely recommend taking your breathing pets . I was expecting 2 weeks turnaround and a sandwich bag of ashes given the price difference and the fact that my pet had no paws... She was ready 1 week later and pick up was just as heart warming and compassionate. She was in a small cedar box, wrapped in a nice royal blue bag (blue was her favorite color) with a cremation certificate, bereavement literature and a surprise keepsake. I cried at every interaction because I'm a crybaby, but once I saw the imprint of her tail I lost it . Stafreally went above and beyond with this one... Can't wait for the next pet to to die so I can recommend lol. RIP Woody . read more

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I have a sick cat and wanted to bring him in to see what's wrong with him. The person who answered the phone said that I can't bring him in today. I asked for anytime for tomorrow and she said they were all booked up . I have used this place for 6 animals over the years. She wasn't passionate, caring at all and said to take him somewhere else. I will never use them again or recommend them to anyone. read more

Over 3 years ago I took my dog and waited over 4 hours. Checked in at 10 am and left after 2 pm. I didn't feel my voice was heard by the new doc which is the former owners son. The fees had increased so much, i really didn't know what to do but i questioned him and the nurses about all the fees. I returned my dog on his last days in desperation and they denied me services, my dog was very ill. I had to put him down and went to the animal hospital. It has taken me this long to put this review up. So devastated still, it was a horrific experience for me. read more

I have been coming with several of my dogs through the years and the staff and the doctors have been absolutely amazing! From the front ladies (Brandy and Jessica) to the back (Kathy and several others I can't recall their names) always very helpful and extremely patient with my dogs. Thank you all for the outstanding care you are always ready to provide. Kudos to everyone read more

I love my vet and the love she gives to my animals....all of them They always take loving care of them. Dr O. Is the best she has watched over my babies for over 20 yrs. I love her read more

I would give this place a 0 star If I could.... I do not recommend this place I understand that you have to wait to get prices after the diagnosis but to want to put your dog under just to check his ear. that is so wrong. I was looking though the window as they are calling me telling me that my dog was not letting doctor see his ear o could see my dog sitting there calmly and I told them I could come in and hold him and they would not have it . See pictures below you can se him just siting there with a muzzle Bering so good pictures below are of my dog sorry little blurry but you can see his not agresiva at all read more

Sunnymead Veterinary Clinic - Waiting to see dr - Veterinarians Near Me - Moreno Valley, California

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Took my German shepard here. The female vet was very unprofessional and blurted out my dog's business out loud while we were sitting in the waiting/lobby area. She basically said we should say our goodbyes to our dog, but changed her tune when she came out to talk to us. She wanted to do further testing and keep our baby there, did not have a plan, never gave us a plan after that, and allowed our dog to suffer. Sadly she passed away and we are all devastated and I am really angry at how the case was handled. I felt that she wanted to rack up the medical bills, because we went from a $600 emergency fee to owing $1,200! No one has contacted us and I would not recommend anyone take their pet to this clinic. read more

This vet is by far the best. 14 yrs ago I took my puppy to two other vets & their advice was to put her down because her quality of life would be poor. I just couldn't accept that so I took her to this vet along with X-rays and he tried a different approach. She lived a long happy life of 15yrs with no issues. I recently went back to him because a different dogs is experiencing leg problems. He confirmed both her knees in her hind legs are bad but she is too old for surgery, so we will try to maintain her pain and move on. We'll see how it goes. read more

Our staffy has an eye inflammation issue... we hadn't been here before with her but we tried them out. Do not recommend this vet or clinic, so unprofessional. We were told to drop her off and expect a call in a few hours with treatment plans. She sat in a cage for over 6 hours before they called with a treatment suggestion or even looked at her. She was a shelter/rescue dog; never aggressive at home, but the vet insisted to sedate her to complete any treatment. We refused the sedation and were declined any further services, even when we offered to come in and help manage her while muzzled/treated. Apparently they're not insured to have people in the back with their pets, which is sketchy. We paid for the visit and just wanted to pick her up after a long stressful day left in a cage. They tacked on medications to 'calm/sedate her' before we bring her back again, after we were clear we would not be returning. Dr Kim hung up on my mother for refusing treatment and tacked on psych meds that were refused. I'm livid my dog was caged all day and refused treatment due to it being end of day by Dr Kim. read more

We've taken all our animals to Dr. Parks at Sunnymead Vet Clinic through the years. His office was always chaos but he was always wonderful and worth the hassle. Now he's retired this place is not only chaos but completely incompetent!! I took our new puppy on 2/19 at which time they did a stool sample. They quoted me $185 it's was almost $230 out the door. Apparently they forgot to toss the stool sample, completed at the time , on the bill. I of course received NO RECEIPT!! When I called to find out the results on 2/23 and the office staff(who took classes on how to be purposefully non customer oriented) attempted to tell me there's never a stool sample completed. When I explained Dr. Wong told me on 2/19 she had just finished the collection when I talked to her the "staff" then tells me I never paid for it so it was like it was never completed. WTH!! We've never ever had a running bill at this clinic and somehow they treat you as an indigent?!? Puppy does have a parasite and almost a week later I'm still waiting for Dr. Wong to call with a treatment plan & if I also wanted to treat our existing pet Incase their was a parasite transfer they said I'd have to not only bring the other dog in but do a stool sample as well for her. Greedy much!! Dr. Parks would of treated both pets without hesitation as it was in the interest of the animal and not his pocket book!! We were loyal to the vet not the office. We will not be taking pets there in the future and if there present business model of rude sloppy office staff and Doctors who can't be bothered when you need them, this won't be even a sham of a clinic for much longer! read more

Sunnymead Veterinary Clinic - Veterinarians Near Me - Moreno Valley, California

Brought my cat in on 8/30 for an Aural Hematoma. Surgery cost $800. I was given ZERO information about aftercare, medications, behavior after, things to look out for, follow up appointment information, NOTHING! I gave them $800 from my savings after being fired, and they rushed me out of the door so fast. The most unprofessional thing I have ever experienced. Now (9/5) my cat is acting very off and hasn't pooped in 6 days. I will do whatever I can do get some money back but I will be avoiding this location 100% after they remove her surgery sutures. I can't believe this is all happening. read more

Great value and they love the pets for real. They offer many services and I truly cannot find a better deal anywhere in town. Especially if you actually want them to care for your animal. read more

My cat was injured because of Dr. kim. I don't know of any vet that can get worse over 3 years.

This Vet is so unprofessional. I called them around 11:30 or so to ask how my puppies were because they both get very bad separation anxiety. The lady on the phone was incredibly rude, she said "I don't know how your dogs are doing, I'm not going to check. The doctor doesn't start surgery until 12:30." Then hung up the phone. I was just like okay then and proceeded with the surgery. Then at 5 pm I called because 5:30 is the pick up time and I wanted to see if my puppies were ready to go so I can come. I live in Perris. Another lady said they'll call me at 5:30 to let me know about my pups. Well they never called. I get there at 5:45 and they took the phone off the hook so when you call it says the line is busy. They didn't open the door for a half an hour and finally at 6:15 they call me to tell me my pups were ready. There were so many people outside waiting for them to get their pups to them. The lady who gave me Raven (girl pup) was so rude, I'm pretty sure it's the same girl who answered the phone the first time. She had a snobby attitude because Raven has a harness and she needed a collar to put the cone on. It didn't matter anyways because they didn't even bother to put the cones on either one of them. So I had to do it once we got home. Then the other girl had given me meds for the pups but didn't explain anything about the stitches, their stomach, nothing. So now I'm trying to call to ask about the stitches. They crossed off to come back in two weeks to get them removed but the last paper says to come back. Weird. Anyways, I wouldn't recommend this place to anyone. Very rude and unprofessional. read more

Sunnymead Veterinary Clinic - Raven left, Caesar is right. - Veterinarians Near Me - Moreno Valley, California

Receptionist very rude. Poor customer service. We've been taking our pets here for over 20 years. No more!!!!!

Our family have been coming here for decades when Dr Park was here. I can write 5 whole pages of what went wrong with this last visit, but I'll keep it brief. 1. Dr Park is now retired and there is a new Doctor/Business Person. This new doctor will 'Pad' up your fees like there is no tomorrow. She will not talk to you directly, she will use one of her employees to give you a bill which is double than the original quote. When you question the employees about the why certain things need to be done or call them out on why the diagnosis is different to the original one , they are stumped and try to back track. There are many more veterinarians in Moreno Valley. I can name at least one who is great but for the sake of not sounding bias I will refrain. Anyway. I would definitely avoid going here in the future. read more

So with your response there was not quality care and after 4.5 hours waiting to hear back from someone in your office we called and you had none nothing. So how is that quality care? Your employees lack in customer service which has nothing to do with COVID. They are rude put you on hold for 20 minutes and then hang up. When you call back they don't even answer. You give a complete package price and we pay it in advance because we would be coming back once a week for 6 weeks but then change it on us when we come back the third time and want to add charges. So the way you do business with your customers have nothing to do with COVID it is just the way you do business. read more

I've been here a few times in the past because it was known as the cheapest vet around. If you were looking for low cost service all of the animal shelters and rescues referred them. I know they have a new owner, and last year my chihuahua had several mammary tumors that were bulging, and one of them had even broken the skin and was protruding. She's an old dog with not much time left, and I wasn't trying to go all out on the price, but I just wanted to main couple of tumors that were causing the most issue and discomfort. We didn't want testing or any of that- just take these out. My local Menifee vet wanted over $1200 just to remove those couple of tumors. I ended up bringing her to Sunnymead to see what they could do. They gave me a high estimate with several tests and services to pad the job. But we negotiated and came an agreement to do the basics for about $675, and I was happy about that. They did a good job, and they were kind enough to go ahead and remove a few more tumors that were clustered nearby. So they did me a solid, and I really appreciate that. A year later it's been great. There are still some tumors, but Roxy has definitely had a better quality of life having those most problematic ones that were hanging like bowling balls removed. I'm satisfied, and I would use them again and recommend them to anyone. read more

We brought our three 7 day old Teacup Yorkie puppies in for a check up 6/6/2022 They were thriving, growing, strong, healthy eating so so well. They were tested for parasites & worms YET they Vet STILL dewormed them & they told us they'd have the results in 3 days YET STILL DEWORMED THEM without knowing they even needed that & didn't have a positive test or the results!!!!!! They also never called us bc when we called them to tell them that the 7 day old PUPPIES DIED & they had zero sympathy, understanding, & of course they are only covering their a** & didn't apologize, offer us our money back which isn't even anything compared to the pain & suffering they have caused!!! Within the few minutes it took to get home from their vet visit, they immediately & drastically declined in their health. Our male puppy was lethargic & stopped eating. The other 2 females weren't sucking the bottle anymore. All 3 were not behaving normal & stopped eating. They became too weak to suckle, unable to swallow milk, not latching on the bottle, CRYING FROM PAIN. When they were awake they were in pain & cried NONSTOP. Our male puppy Teddy after a long night of trying to hold on, he passed away the following morning 6/7/2022 Priscilla our female puppy passed that night 6/7/2022 & our little Chloe passed 6/8/2022. Negligence, only caring about performing a procedure for money & administering deworming on 7 day old PUPPIES was a mistake on the VETS part my mistake was trusting my puppies in their hands!!!!!!!!!! DO NOT GO HERE THEY KILLED MY TEACUP YORKIE PUPPIES!!!!!!!!!!!!!! A PROFESIONAL VET DOES NOT DEWORM A 7 day old puppy!!!!!!!!!!!!!!!!!! read more

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I had my dog cremated about 2 weeks ago, and they told me I would receive a call when her ashes are ready to be picked up....i called at 1:48pm, I was put on hold for a "brief" min....2:23pm I finally get an answer saying my dog has been ready for pick and they dont know how long she's been ready. Get this.. I can't pick her up today because they close at 3, I cant pick her up Sunday because their closed. 10/26/20 update...went to pick up my dogs ashes, when I get home I decided to open the box (expecting there would be the $366 urn I purchased) come to find out that box was the urn....not the one I purchased. I was given a plain wooden box, I paid for a black ceramic paw printed urn. Now I'm having to drop my dogs ashes back off at the vet so they can get the right urn. read more

I must say that the only reason I'm taking my Precious chihuahua here is this. My friend is my dogs god mommy. She rescued her and cared for her two years before I adopted Talula Bell. A sweet dear head chihuahua. My girlfriend is an angel helping us with her vet expanses. This is her vet as she is a Rescuerer who take care of many dogs with a heart of gold. On my girlfriends recommendation we took our little girl to Sunnymead on aug, 17, 2018 for meds and consultation for oral cleaning and extractions. Whale there they did a blood test on our girl. Taking her in back and then returning her to me in the exam room. There was a bandage on her leg. I thought that's where they took the blood. That night I remove her color and realize there is a purple bald spot on her throat. I guess they had shaved her and took her blood form there. No one told me of this practice. If that's where they take blood the why stick her in the leg? Why did I have to find out about this and investigate for myself? The area was raw and inflamed. After cool compresses and Neosporin for two days it's calming down and it doesn't look so angry. Today we arrive for her dental appointment twenty minutes early. The door was open. We cam in and asked if we could sit in the waiting room. We were told NO. Then verbally told in a snotty tone to leave for twenty minutes. Mind you I'd 100 degrees outside. We leave and sit in our vehicle and notice the door being locked. At three I'm back at the door. 3:08 and the door is unlocked. I am feeling apprehensive about leaving our girl there today. The doctor seams kind but overwhelmed. The staff is apathetic at best the place is packed and understaffed. The clinic itself looks unfinished . My husband is a building inspector. This place would be condemned I'm sure. Even the walls are incomplete. Every sound echos. My girl was dealing with so much anxiety. I hated handing her off. She is there now and I can't get a call through to check up on her. The unattached attitude of the staff does not pick up the phone. This is very unprofessional. Waiting long periods of time for medications in a small cramped waiting room with inadequate square footage and lac of seating. Hollering names of pet owners out the door whale people wait to pick up their pets in 100+ degree heat. No benches outside. Dog poo and pee on the sidewalk. Not even a water bowl or poo bag dispenser. This place looks cheap. I prayed hard today that the staffs hearts will be touched and all the fur baby's be taken care of with love and compassion. I think they care more about money than the animals. I don't feel good inside about not being able to call and check up on my dog. This is very stressful for pet parents. I do not recommend this vet at all. I will pay more for peace of mind. I hope to God she comes out of this okay. I hope I haven't handed over my precious little girl to a Veterinary chop shop. I hope she's okay when I go to pick her up tonight. I will add to this review as I know more. Please pray for the staff and fur baby's at Sunnymead vet clinic. God knows they need it. read more

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Hi, I had tried to call your business phone number for 2 days it is always busy, I just want to cancel my appointment on Thursday for my Golden retriever, His name is Harley. read more

I have been taking my dogs here for four years. Today, I called before heading over because my dog was having an allergic reaction and was vomiting. They told me I could come as long as it was before noon. I got there at 11:20 am, ten minutes after talking to a employee who gave me the go ahead to come. I waited for an hour and a half, to just be turned away. What a terrible experience, especially when my dog is in distress. I shouldn't have been told to come in, that it was no problem, then wait to be told the doctor is no longer accepting any more walk-in's. The last time we were in to get one of our dogs vaccinated, they had my husband administer our dogs shots (we have a calm dog). We have been very patient with the staff, that a lot of times comes off rude, but we have tried to show them some grace with how busy they always are. The customer service, or lack of customer service I had received today, was so disappointing and a waste of time. read more

I am posting this solely because Neda called and then complimented on a later post. Neda was nice and gave us a refund on the medications that we had to pay for after our kittens spay procedure so that was nice. However when Neda called it was seriously expressed that the dr HATES negative reviews and I got the feeling the only reason I received this call and refund was to make me change my review on yelp which is a violation of yelp terms and conditions. However here is my update. Being asked several times over the phone to change it I mean we'll over 5 times like seriously why not just force someone in front there computer. Then receiving txt message days later asking yet again did I get a chance to update my review on principle alone I refuse to give any more than the 1 star I did before even with the refund. It's borderline harassment. Please cease the texts and calls thank you. read more

Sunnymead Veterinary Clinic - Being asked yet again to change my review for probably the 10th time. I mean seriously. The refund was nice though. - Veterinarians Near Me - Moreno Valley, California

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Waste of time! Very unprofessional staff! Save your money and time. If you have a sick pet. Go somewhere else. Made an appointment weeks ago and yet the day of they had the times mixed up. Apparently they think people don't work. read more

Horrible place I just needed to get my dogs medication and I had to wait in line and thanks a lot fucker I was late to work! The white bitch is stupid as fuck. I just need to get in and out but they make it so hard on them self! And even you have an appointment you still have to wait in a line about 30 people in front of you! The worse place ghetto and they talk back to you cussing you out! And don't take your dog here your dog will die after surgery! And I did not want to give this place a one review doesn't deserve anything shitting workers! read more

I called before coming in and ask about kitten vaccinations and the assistant told me to come in so I did , I saw all kind of written signs but since I called I WALKED IN INSIDE THE CLINIC little did I know that I wasn't supposed to walk in and a very rude girl told me "YOU CANT CONE IN YOU HAVE TO CALL " so I said I did call before coming in so I said I did call, than the girl on the other side of counter told me you need to walk outside and call for and appointment and wait aoutside for someone to call your name long story short I walked outside and call and same girl answer the phone and was still very upset because I walked inside their office., I get all this virus situation but come on no need to be that rude read more

Sunnymead Veterinary Clinic - Be aware or you'll be treated like a desease - Veterinarians Near Me - Moreno Valley, California

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