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    Morley - Bethesda

    5.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    JoS. A. Bank - Irving shows us nothing but retail insight & luv.

    JoS. A. Bank

    1.9(35 reviews)
    0.3 mi
    $$

    Horrible staff. Went it to check on some clothes. Not a single Hello or good afternoon may I help…read moreyou from the staff so off the bat you could thell they werent friendly. Ive been to the one in Columbia and they are great! Mind you i think there was just one other customer in the store. As I was trying some clothes on in the dressing room, you could clearly hear the staff b**** and complain about the customers. Decided to just leave. Why would you want to deal with these folks who might talk about you after you leave - especially when there are other customers around.? Also, what's with the sewage smell throughout the store?

    If I could give zero stars I would... TERRIBLE EXPERIENCE WITH THE STORE MANAGER JERMEY. HE HAS NO…read moreCOSTUMER SERVICE EXPERIENCE WHAT SO EVER. I came in to buy a white dinner coat that needed minor alterations. When I came back to pick up this coat it was left with visible tears on the fabric. I was DENIED any type of discount. JERMEY said and I quote: "Why would a reimbursement be needed?"... Maybe because you damaged the jacket I bought at full price and altered. I tried to go about this the correct way in talking with Jermey and higher costumer service on the phone. However he insinuated I was lying, as I was showing him the visible damage. I don't usually write reviews but being gas lit in my face is something I will not tolerate, especially in this circumstance. If I were you I wouldn't go to this location, and from the looks at the reviews it seems I am not alone in thinking the same.

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    Morley - Bethesda - womenscloth - Updated September 2026

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