I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

This HomeGoods location is fantastic!…read more The store is overall clean and well organized. Everything is easy to locate and always has great finds and eclectic selections. And of course, HomeGoods always has excellent prices. Customer service was helpful, and mostly personable. But parking is a bit busy, even on a mid week, mid day visit. However, the parking lot is huge. This is my favorite location in the area! Highly recommend!

Super-cute store with loads of really nice things 'packed' into a space that feels airy and has…read morethat real Med. Sea vibe (I know, because I grew up close to there.) Awesome hand lotions, hair perfumes, Turkish towels (I got a great grape [okay, just plain purple] and pink one that's got teal on the other side -- just beautiful and so soft, ooh, what luxury! Turkish towels are awesome because they take up less space and dry far more quickly than other, thicker towels, so of course they end up both smelling much better and being a lot more hygienic. The orange-scented hand lotion is super-luxe, too, with a rich creamy feel and excellent scent. I got the amber hair perfume. The rugs are really nice, with just enough texture balanced together with softness and sturdiness all together in one piece -- and there is an amazing selection of different colours of these area rugs available, all rolled up nicely in a cool basket. Speaking of baskets, they've got them! The baskets have a real beachy vibe and would be perfect for a day (or a week, or more!) at the beach. They're real sturdy and stand up well on their own, unlike some other floppier baskets or of course beach bags out there .... The baskets are also really good for shopping, too. There are cookbooks, fun cooking and cleaning supplies such as the never-before-seen-by-me ravioli-shaped sponges and oh-so-many things to explore, I wouldn't want to ruin it for you by telling you more! The person I encountered was super-helpful, friendly, nice, accommodating, etc. The parking is plentiful (At least it was when I was there.), and if you like pretty, flowery things, there is also a lovely gardening center just steps away ... plus lots of other stuff nearby to explore in Kensington! Very glad I stopped by! Only thing is: it's closed on Mondays. Oh, and I love the name, too! Olive & Loom -- even the name has texture and beauty in it .... A very 'Yay' type of find, indeed! Just lovely. :-)

Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

Great selection of cute vintage and modern things. Staff is incredibly friendly check it outread more

I love this place in the Kentlands in Gaithersburg! it's tucked away and has some amazing little…read moretreasures to choose from. So many unique fines if you're looking for somewhere, that's gonna have unique items that you can't find anywhere else but they're gorgeous and great quality this place to go. I have found some amazing soaps, hand creams, and so many other things here I always pop in just to see what I can get my hands on. Service is always great and great value for the items that are available in store.

The Store Reporter called Homesense, " A Home Goods store on steroids. " I really like shopping at…read moreHome Goods, so I couldn't wait to visit Homesense. Located directly behind Target on Bou Avenue, Homesense is a large store that carries a variety of furniture, lamps, decorations, and kitchen wear. The store is new and the people who worked there couldn't have been nicer. I found a number of items that were not clearly marked, so I had to ask for help. There is a large number of cashiers, so you don't have to wait in long lines. The only problem I found were the prices. Most of the items I was looking at were priced close to the retail price. I really was looking for a better price. The store is clean, well stocked, and has courteous sales people. I am sure that I will be back.

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Sue & Tracy there are so awesome! Love everything about this store - such fun, unique things!read more

What a gem of a store! They have such a variety of unique, thoughtful and lovely gifts that are…read morebeautifully displayed! The sales people are lovely as well, making it a pleasure to shop at Red Orchard.

The lady was disrespectful. She also overcharged for a small service and threw away some things I…read moreowned without remorse. Not a good person to deal with. Take your business somewhere else.

Excellent company that does excellent work. And when they screw up, they make it right without an…read moreargument or excuse. Highly recommended.

World Market has been around for a while. I used to be a regular, mostly when I was furnishing my…read moreapartment and needed some funky artisanal pieces at affordable prices.. While I was about it, I'd pick up some global snacks. It had been years, but yesterday, since I was in the area, I decided pop in. The store focus seems to have shifted to foodie treats. I scooped up a box of British brownie mix made with Cadbury chocolate and a jar of Madras curry powder made with spices from Cape Town. I could have bought many more items, believe me, but I've been on an eating tear lately, so I held back. I was sad to see the home furnishings section much scaled back and more conventional than back in the day. But still, World Market remains a foodie delight!

Their customer service at the store is abysmal & has honestly made me question whether I want to…read morecontinue shopping here regardless of how cute & unique their items are. Last week we went and grabbed some things off of clearance. 2 cushions, only one had the original price tag and the other had the WM price tag. I only noticed the original one & said hey that's not 50% off of the price. The associate showed me the other cushion with now the marked up price tag from WM & said "oh we had to increase the prices for inflation" and never honored the original price tag on the other pillow... then she marked me wrong for yet another item for the price it was marked before the final one. I showed her the other price tag on the other side saying "look you guys marked it as such" for the final price. She gave me attitude and said "oh I need to speak to the manager to see if she can honor it". She gave me the price without my reward coupons but I was so tired of her nonsense I wasn't fighting her over a couple of dollars. I didn't want to make a scene but it's honestly absurd that they can't even honor their OWN MARKED PRICES. They were giving me attitude for their negligence & honestly, shady business practices. Another time, I went once to do a store pickup. It wasn't ready for 3 days & I finally just went to the store because we were in the area & don't live nearby enough to just wait around and I needed the items. The person gave me so much attitude about how I shouldn't come in without notification. It wasn't a holiday or anything, just a random spring day. But I shook it off as oh maybe she's having a bad day. They have cute stuff but for the price & the horrible CS, I can easily see this being the next store to go out of business. "Inflation" is affecting everyone but don't go marking up items & then expecting us not to say anything when you pull things like this. We most likely won't be returning or just order online to avoid this.

Horrible experience all the way around. We received incorrect cabinets for three different…read morelocations. Had to build a platform in order to make some of them work. Ordered the wine cabinet. We were missing all of the hardware missing shelves and also missing the glass doors. We were also quoted kitchen cabinets without handles. I'm not sure how that makes any sense. We were also shorted cabinet handles and still can't get the correct amount. I have sent several emails about one missing handle and cannot get a response. Kingston Zhang was our point of contact. He is very incompetent at his job and we feel like he does not care about the finished result. Would highly recommend using another company.

Friendly and professional. Delivered and installed the furniture as expected. The show room has…read morevariety of furniture, including authentic Chinese wood dinning table and living room sets.