My friend and I took the macarons baking class at this location this past weekend. Chef Jess was an…read moreabsolute delight! The class was about 3 1/2 hours long and held at 9am. I appreciated Chef Jess' enthusiasm, kindness, patience and sense of humor--especially so early in the morning. Macarons can be intimidating but she set up our expectations at the beginning of the class and taught us helpful techniques. The macarons turned out decent looking but tasted delicious! The class is a fun opportunity to learn, bond with friends and meet new people (especially if you're teamed up with them - you're put into in groups of 4). You get a 10% in-store discount if you shop the day of your class. I appreciated that Chef Jess gave us a brief store tour; I ended up buying a couple of her recommendations. Can't wait for my next class! All the Sur La Table staff are friendly and knowledgeable. The store is well organized and the available samples are always a fun perk.

I am basing this more on the cooking experience than the actual shop itself…read more Chef Lisa was amazing! We appreciated her energy - she was consistent and great throughout the 2.5 hour Argentine steak night experience. She involved everyone in the class and the food was delicious. We will definitely be back!

We had a great experience with our recent kitchen renovation. Selman assisted us expertly during…read morethe design phase, and Vitalie, Rodollfo, and the rest of the team did an excellent job with the execution. Everyone was committed to delivering a quality product, and the results more than met our expectations. We look forward to working with you again in a couple of years on our bathroom remodel.

Mariam, Vitali, and their team were amazing to work with on our master bathroom remodel. My husband…read moreand I had an idea of what we wanted and Mariam had great ideas with the design from the tiles, fixtures, vanity countertop, paint color, etc. Vitali and his team were professional and clean and LOVE our new bathroom! We get so much sunlight in there that our dogs lay in the sun too! We will definitely be using them for our future projects in our home!

If you have good taste or are in need of beautiful Bernardaud plates this is the place to go in the…read moreDC area. The store carries several brands of high end tableware but be prepared to pay top dollars for them. If you are getting married get these plates, the perfect excuse! I love Bernardaud plates I will have to treat myself to some of these plates or plate sets for my fancy dinners!!

Best kept secret in Bethesda and DC Metro area! Check it out. You will NOT be sorry. Tim rocks so…read moreask him for style advise!

The evening staff working tonight in customer service need a raise!…read more I had some difficulties with my pick up order from the weekend and when I came in today, I felt like I was hassling them as I tried to correct my order I was treated a extreme kindness. I wasn't talked down to or given attitude like I've experienced when feeling with other customer service reps. I really felt valued was a costumer. All of my worries were solved and I am extremely happy.

First of all, this store is likely to be closed permanently…read more I used to love this store back when it had physical locations nationwide. I hadn't purchased from them in years and was unaware that they had changed their business model. I recently received a poor-quality Christmas tablecloth set from Villeroy & Boch (or possibly a counterfeit). Three separate items were included in a single order and arrived together in one package. However, the store required that each item be RETURNED INDIVIDUALLY, with return shipping paid separately for all three. Bottom line: I paid $45 to return an $89 purchase. The items were sent back two weeks ago, and I have yet to receive a refund. Please be aware. this store is not what it used to be.

The staff is so helpful. There is a good selection of fabrics. So glad to see an independent place…read morethriving.

Pretty good selection of fabric but the bag of remnants is dangerously tempting. They didn't have…read morethe heavy duty black zipper I was looking for but the had lots of other notions.

Over the years I have visited this store, I have gotten a few Vera Bradly items here and there, but…read moreonly whenever there is a sale on them as I have never paid full price. I was in the area recently and decided to pop in. I know they sell other items within the store, but I went straight to the back to see if there were any discounts for this brand. I saw they had a 50% discount on a few of the items and took advantage of it (note: the discounts for this brand won't always be the same). I found a nice purse and loved the colors. They do sell other things in the store - not just by this brand only. Visited December 2024

I've actually been to monet's cottage before. It would be great if they sold French stuff here, but…read moreit's more like American whimsical cottage core. I love coming to this place for Vera Bradley and Lilly Pulitzer so I don't have to order it and pay for shipping.

We went on auto-mode when we recently needed a new fridge; where did we buy an appliance from last…read moretime? Well, last time was during Covid when stocks were bare, and Bray & Scarf just happened to have in stock what we needed. We should have researched this time. High prices, a checkout process reminiscent of the last century and a post sales support process that makes me say I am never buying from them again. Our new fridge makes an annoying high-pitch warbling cricket sound all morning; they sent a tech out and he claimed he couldn't hear it. That was it from Bray; from here we've been told we have to deal with Thermador directly. So why use a middleman? Just go to a big box store where you know there won't be any support, and that's factored into the price.

I ordered a Speed Queen dryer in 2024. When they installed it, I told them that it was installed…read moreincorrectly (both email and phone call). The manual stated that the dryer pipe shouldn't snake and bend. Bray and Scarff spoke with me on the phone and insisted it was installed correctly and then stopped answering my emails. Two years later, my speed queen now takes multiple cycles for a single load to dry. I reached out to Speed Queen about this because it's still covered under warranty. They sent an email stating that the way Bray and Scarff installed it was incorrect!! I felt gaslit years ago and just gave up. Now I have a top of the line machine that operates like a dying dryer that is a fraction of the price!!

Now, that I find myself with some extra time...I am trying to be more creative in the kitchen…read more Williams-Sonoma is the gold standard of kitchen ware. They had so many beautifully designed displays. I liked Stanley Tucci's pan set. He is a really good cook. The dinnerware China was exquisite. It was all displayed with care and a beauty. I would love to have guests over to one of their tables. They have the best and latest kitchen equipment from Breville and other top name brands. I looked longingly at the expresso machines There was a huge selection of olive oils. How can one choose? I was greeted warmly and asked if I needed any help. They were very nice. It is a gourmet lovers dream. But, prices are a bit higher, so be prepared. What a lovely store. I know I will be back.

Seven Months of Waiting... Only to Learn My Order Was Quietly Canceled…read more I never expected this from Williams Sonoma. Order #: 353563762734 On December 22, 2025, I ordered a beautiful set of artistically painted mugs after seeing them in one of Williams Sonoma's promotional emails. During checkout, I noticed the estimated delivery wasn't until July 6-8, 2026 - more than seven months away. I thought it was unusual, but I trusted the company and placed the order anyway. Fast forward to July 8, 2026. The promised delivery window had passed, and I still hadn't received any shipping notification. I called customer service expecting to find out where my order was. Instead, I was told that my order had been canceled sometime around March 2026. The shocking part? No one ever informed me. No email. No phone call. Nothing. I spent months waiting for a gift that Williams Sonoma had apparently decided I would never receive. The customer service representative, Carly, was courteous and professional, and I don't blame her personally. My frustration is directed at Williams Sonoma's policies and how this situation was handled. I was told the likely reason for the cancellation was that the purchase price didn't match the company's pricing history, suggesting there may have been a pricing error on the website. Yet my order had been accepted and confirmed back in December. Even today, the same mugs are still listed on the Williams Sonoma website. What disappointed me most wasn't that a mistake may have happened. Mistakes happen in every business. What disappointed me was the complete lack of accountability. After keeping me waiting for seven months without any notification, the response I received was essentially, "Sorry." There was no attempt to make things right - no effort to honor the order, no goodwill gesture, and no offer to expedite a replacement, even though the product is still available for sale. A company that truly values its customers could have shipped the mugs via next-day delivery or worked toward another reasonable solution. Customer service isn't just about saying "sorry." It's about taking ownership and making a genuine effort to fix the problem. Experiences like this leave customers wondering whether promotional offers are truly intended to be fulfilled or whether they're simply a way to generate orders and collect customer information before quietly canceling purchases months later. I sincerely hope that's not the case, but this experience certainly raises that concern. I will be filing a complaint with the Better Business Bureau because I believe customers deserve transparency and timely communication. Williams Sonoma has built a reputation for quality. I hope its leadership remembers that quality isn't just about the products - it is also about integrity, accountability, and treating customers with respect when things go wrong.

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Kitchen & Bath Depot just finished a major renovation of our kitchen (new cabinets, countertops,…read morebacksplash, ventilation and appliances). We can't be more thrilled. We had used KBD before on a simpler renovation (new master bath shower) and we were delighted with their work, so didn't hesitate to engage them for this far more elaborate project. Why are these guys such great remodelers? Let me list just a few of the reasons. * Completeness: Except for appliances, KBD displays and sources everything that is required. You aren't sent around to countless vendors to look at their wares and then be the middleman in negotiating appropriateness, availability, prices, etc. * Design assistance: You are offered as much or as little as you need. But be forewarned, Rich and Olga are likely to be much more familiar with design issues than you - so that when they make their suggestions, you will hit yourself on the side of the head and wonder why you didn't think of these issues or ideas yourself. * Craftsmanship: With remodeling, everything doesn't always exactly fit together. Walls are not perfectly plumb, corners not perfectly square, ceiling heights may be wavy and floors are not perfectly flat. Thus, craftsmanship is required to neatly mount cabinets and appliances to that they look seamless. KBD installers (who are direct employees, not subcontractors) all made the extra effort to ensure that everything (even stuff that we would never would have noticed) was done right and looked perfect. Thanks, Tony, Walter, Mark, Raphael and Steve. * Predictability: You are told what work and workers are coming next; everyone arrives on time; and other than for weekends (and two snow days) work is done every day. Our full kitchen remodel was completed in just four weeks - slightly faster than initially estimated. * Neatness: Drop clothes and dust shields were laid/affixed every day. And no day ended without a through clean-up of the job site. * Price: As noted by other commenters, KBD's prices, while not discount rates, are very fair for the extent and quality of work being done - and below some quotes that we received from other remodeling firms. Further, you are not nickel-and-dimed for extra costs from minor changes or challenges. * Peace of mind: Remodeling can be stressful. You worry that things will not be done right, that you are paying too much, or the final product will just not look good. Hire KBD and you can put those worries aside. The job will be done better than you will have imagined, it will look beautiful, and you will be happy to have made the decision to contract with KBD.

I walked into the store thinking they were closing. I walked around talking with the sales person,…read moreshe was really nice. I saw a lot of merchandise I would buy for my grand daughter but I need to focus on ME right now. To make a long story short I began talking with the sales lady and filled out an application. One of my best experiences thus far in 2025.

Cute dresses... I stopped in here with a friend to look for some fashion clothes . They have prom…read moredresses long dresses . It's a little pricey but affordable . The coworkers are nice I was trying on dresses. She brought me more dresses that can probably be my style . And I loved the dresses she picked out for me my friend loved both the dresses she was helping me put on my dresses the dresses I chose I didn't take since it wasn't fit right . This is the dress my friends loved on me but it was a little big on the back.