We have stored our motor home here for a number of years and rate this place high. The grounds are…read morealways kept neat, there is great security and the owner has always been accommodating and helpful. In the years we've been here, customer service has always been managements priority. And in the years we've been here, I have never heard of anyone having a problem.

The facility is newly built and maintained very well by the Patterson family. From the very…read morebeginning, throughout my stay, and even moving my belongings out of the facility the customer service was top notch. I was renting a storage unit in Monroe while my home was being built in Waxhaw. I found Patterson's Self Storage about six months later and immediately vacated the unit in Monroe and moved my belongings to Patterson's SS. You can truly tell the difference between a large Corporate Storage Company and a small family business on every level. I would pick Patterson's for the customer service, professionalism, quality of the facility and if that is not important to you . . . they were even cheaper than their Corporate competitors. Nice job Patterson Family.

I had been shopping area vendors for a competitive bid for a tow hitch install…read more One company quoted $1,200. U-Haul won the bid at $745.00 and did great work. Lydia runs a tight ship and she's a real pro! She gave me great service and the completion estimate was right on time. I would highly recommend this location!

Ms. Lydia, and Mr. Mike are the absolute best at Lake Wylie U-Haul!!Best customer service, awesome…read morestorage units, and the new building is fantastic!!

This is our second year using Cubsmart for our storage needs. I am grateful to Pam Rogers who is…read morethe store manager for all of the great service that she gives us. If you are looking for storage needs in the Charlotte NC area call them! The property is very clean, well maintained and safe. Thank you Pam for you EXCELLENT SERVICE!

This is absolutely the worst place to use for storage. If I could give negative stars I would. My…read morehusband was in the hospital and then unable to work because of having surgery on his foot. In the meantime my job closed down. I came up on my due date and they was not willing to work with me. 3 days after my rent was due I was locked out of my unit and the gate. Now fast forward to 2 weeks after my rent was due. I get a call from Cathy I tell her I am still out of work but I will be in to pay what I owe but I will be moving my things out because I can't afford to keep my things here anymore. She tells me as long as I have my things out by the 25th I will not be charged for another month. I go in on the 20th to pay so I can get in over the weekend to get my stuff and she acts like she never told me that. Also try's to charge me for another month. Another thing is they charge you way too much for rent on the units but can't even supply a dumpster for you to put trash in. I should have left the trash in the unit for them to clean out but I didn't. I also just received an email saying I owe a late fee. But guess what you told me to have it out by the 25th it is the 24th and I'm out you will not get another penny from me. From now on I will use public storage they have never done me wrong.

Moved with this company a few years ago, generally pretty good. So when I need to move agin…read morerecently, I asked them for a quote. Their price has basically increased for 50-100%, and the coordinator couldn't be less interested to give me a quote, not to mention offering an in home estimate.

I was contacted fairly quickly and talked to the inside manager who told me he would have one of…read moretwo people call me within the next one to two days to come look at my house and the situation haven't heard back from them yet been over a week will not do business with these folks

This is my 3rd time using Citywide movers. Their professionalism and experience was amazing…read moreespecially when you are moving from out of state. When I tell you I was stressed out I called Rod and he gave me an estimate and made me feel at ease with my moving experience. From the time they packed my home up until they dropped it off to my new home. I would highly recommend his company to all my family and friends also my coworkers due to a hassle free move and no stress from start to finish. His guys was great ! They went above and beyond ! Thanks again Citywide for wonderful experience.

Finally our house is ready ... Citywide has always been our go to. This will be the 5th time of…read morethem moving us and they always go above and beyond!!! Professional, on time and made sure to take care of our things. I would HIGHLY recommend Citywide for your next move!

The rental rate steadily climbed during my tenancy. A long term renter, the rate here now is 15%…read morehigher than all the storage facilities in the area. It has a gate that works 100% of the time and there have been no security issues however those things are fairly easy to come by - most storage rooms provide as much. It doesn't have lighting or climate control. U can find same size climate control for less. Good but not special. Expensive!!!

They deceived me. Very kind over phone long distance and unit smelled of mold when I arrived and…read morewas ready to use. No other unit that size available. Moving men said "do not put anything in there except outdoor furniture". Their "very kind" long distance turned to "not our problem". Mint Hill would not take any responsibility. Do not use Mint Hill. Not trustworthy

Our Road Haug experience was great! This was our 2nd time contracting with them and they were…read morewonderful. The guys were so nice and professional although it was one of the hottest days of the year! The final bill was a surprise as well. It did not take them as long to move our things from a storage unit to our garage as they had estimated. We would definitely use them again!!!

The company called 2 days before our move and upped the price of storage by almost triple. They…read moreeven changed our estimate on their website so when we clicked on the estimate link we agreed on we saw only the higher prices. They claimed a "fired" employee gave us too low a price despite the salesman Bruce who bragged about the low price we were getting was because of him was the one who called us to raise the price. When we agreed to use a private storage they suggested instead of their storage they then told us we would have to pay thousands for moving blankets that were not charged if we used their storage. Stay away from this company. Whatever response they make to this they can't deny what the truth is.

I had the unpleasant experience of one of their drivers and assistant completely blocking my…read moredriveway and then yelling profanity at me and my wife in front of our children while a neighbor was moving in. I asked their driver nicely to back his truck up since we have 2 cars parked at our residence and I needed to go to work in a bit. He moved it and sat there glaring at me. I walked back inside and 5 minutes later my wife was going out with the kids to the Y and I saw on my camera he drove it forward blocking her from backing up. I came back out and the assistant mover stated "When are you leaving!?" Well for starters, that is not their problem to know what our schedules are. He then started using profanity, disregarding the fact that my children were right there. I started recording the incident on my phone and the driver told him to move the truck back forward to block my driveway. I had to call the company to get this resolved by letting them know I was going to call the HOA tow company. This is a horrible way for a neighbor to be introduced into the community as he has nothing to do with their unprofessional demeanor and disregard for using profanity in front of kids as well as disregard for neighbors property to wherever they will move your belongings. I will never use this company and warn others also not to. There are other moving companies with employees that have far more integrity than them and do not act in a reckless manner like this.

My neighbor used them to move her. When they left they deliberately drove their truck across my…read morefront yard several times crushing my curbing in several places, tore up huge chunks from my lawn and even drove across my clearly marked sprinkler heads then left without a word. I called their office and Phil the manager promised to come the next day and assess the damage. Never heard from him again. When a company is destructive, careless, sneaky and lies when they are caught I will NEVER use them.