My daughter had no cavities until she got braces. This time diagnosed with 6 cavities they only…read morehad time to fill four and are making her wait 6 months to get the other 2 done. Unacceptable. Parents beware!!!

This place is amazing my kid may not like the dentist but with all of their kindness and knowledge…read morethey are able to make her very comfortable. With all the tvs they have it's amazing it always makes my kid happy to pick what she likes. All of the staff are fully knowledgeable and supportive. If you're worried about bringing your kid here don't it is so perfect for kids.

The staff are very friendly and patient with my autistic son. We always have a great experience.read more

Clean appearance, but problems with actual business. Multiple appointments were scheduled for…read morespecific treatments, we show up to the appointments and they didn't slot time for services so we had to pay for more appointments to complete what should've been done in one visit. Zero accountability. They love charging for additional services and exams even when it's their fault. Makes no sense but it's happened a few times. Our PPO is in network and we still received bills of $60-80 per appt for fully covered services because they don't follow their contracted rates schedule? We were incorrectly told our insurance didn't cover routine X-rays and after investigating, a note was put on the account not to do covered X-rays...so they lied directly to parents and neglected covered routine preventative care for a child. When addressed, we were told it's not their job to know insurance coverage. Then why are you telling us what is/is not covered to begin with? When asked within the same hour as the appt to do the covered xray they said wasn't covered but is in fact covered, they said we need to make another appt and pay another exam fee. To get an appointment outside of school hours, you'll have to neglect your child's health and only take them once a year for cleanings because it takes 11 months to get an appointment outside of school hours. They take state aid and this level of service may be acceptable at zero cost of share, but it's not worth the frustration for those who pay their own bills.

I came to Lalor Dental Vestal as a new patient from out of state with an active periodontal…read morecondition that had already been fully diagnosed by my previous dentist (moved), including current X-rays, pocket depth measurements, and a DNA bacterial test. The office rejected my wish to send my existing X-rays and pocket depth records when I called and made an appointment, requiring me to repeat testing that had already been done. The X-ray process took 40 minutes and was very painful which I am not used to in previous annual cleanings, but the hygienist was great and helped normalize that most patients say it's uncomfortable as well. She and the man who greeted me in-person at the front desk are the only reason this is not "0" stars. Dr. Attal showed little interest in my existing documentation or the urgency of my situation, which was very frustrating to me since I was experiencing pain. I was asked to schedule yet another separate appointment just to re-measure pocket depths already on file. Not every patient has the time or financial resources for repeated appointments and duplicate testing, especially when dealing with a painful gum condition requiring prompt treatment. I left feeling dismissed and no closer to the treatment I needed. I will now be driving 7 hours one way to see my previous dentist because Lalor was unwilling to provide the care I need. I would not recommend Dr. Attal to patients who come in with existing records or complex dental needs.

I have had an excellent experience every, single time I've had to come…read more The dentist is not my favorite place, but Dr.Sbarra and his team have made every experience a great one. Customer service here is impeccable. They are responsive and truly care. I will recommend them to everyone I know.

Dr. Zax is the best dentist in the area. Got me right in and with great music too!read more

I had heard a few rave reviews about Dr. Zax from some friends. Since my dentist of 20 years…read morepacked up and retired without a !?@%ing word to anyone, I was in a pinch to find a new one. Called up Dr. Zax's office and the appointment making process was pleasant and quick. That's where the positivity of this review ends. I also want to preface this review with the fact that I am NOT one of those people who is terrified of the dentist. I have never been afraid of any doctor. I spent nearly three hours at their office from start to finish. For a CLEANING! A Cleaning! Waited in the waiting room for a half an hour. Sat in the torture chair for an hour and a half. Waited another half an hour for the doctor to review the Grim Reaper's work. Waited ten minutes for doctor to get off of her cell phone. Listened to the doctor try to convince me for another ten minutes that I "might" have a cavity (I am 42 years old and have never had a cavity) and that I will need to come back and get it "fixed" for a few more hundred dollars. The rooms were freezing. Maybe they need to be, I don't know. The dental assistant proceeded to tell me everything that my previous dentist had done wrong in the last twenty years. Picked at my teeth with her mouth-hatchet for far longer than I've ever had anyone do in the past. My entire mouth was sore for two days (again, a first) and I had a headache for 24 hours after that appointment. The receptionist is very cheery. So thanks for that. Good music in the office too. Yeah, that's all I got.

Adding a star for my last visit, which was much better than the last! Everyone was nice. Cleaning…read morewasn't the most thorough I've ever had, but it was ok overall.

Best Dental Care I ever got. Kevin Langan D.D.S. is wonderful, thorough, and his work shows it. I…read morehighly recommend anyone going there for their Dental needs. I am referring all my friends and family. Excellent Receptionist/Secretary also!!!!

We used Muench Orthodontics for our first daughters braces and maintenance piece and now we are…read moreabout to embark on our second daughters set of braces. There is no one else we trust more than Dr. Muench and his amazing, caring, and reliable staff. They take time to really help us understand our options and our treatment plan. The bedside manner is impeccable and everytime we step foot into the office, we feel like we're going to see family! Thanks Muench Orthodontics for a great experience and no headaches!

Muench Orthodontics is the best! I had a wire pop out and had to get it clipped. I was so afraid…read morethat I would have to miss work to go but they were able to squeeze me in before work and take care of it - I was in and out in less than five minutes! The staff is great and so accommodating!

The staff alone is worth the visit! They do honestly care about what they do and treat you like a…read moreperson!! Each one knows the people they are taking care of and are genuine about your care!! No one likes going to the Dr's but I actually look forward to coming here because you leave feeling like you were actually taken care of and not just herded through. I've had oral surgery, cleanings and regular dental work done there. I would HIGHLY recommend this office!! Thank you all!!

I just went today for consult and treatment plan and I was more than satisfied with them. They…read moreanswered all my questions and treated me respectfully. They are very friendly and try to find the best options for you. Can't wait to get started on my treatment plan. HIGHLY recommend this office.

This dentist office is old and out of date so If looks matter to you than it's prob not the place…read morefor you. But the dentist is amazing. He works with you to make you happy regardless of what your insurance will or won't pay for. He smiles at me and is pleasant every time even though I have extreme dental anxiety and have literally jumped out of the chair! He is kind and I've taken my children , one who is Autistic there without issue . He will get you in quickly rather than waiting 6 months for an appointment just to have the other guys cancel it on you and make you wait again!

I have been going to this dentist for about 10 years now and I am always satisfied with how all of…read morethe work comes out. The dentist is a really funny and chill. I will always go there to get my teeth done!