We used Scottsdale Party Bus Crawler for a 16 persons deep bachelor party, and we highly recommend…read morethem! Melissa our driver was fantastic all around; highly engaged, communicative from pick up to drop off, and made extra accommodations to make sure we had a night to remember. We followed their preferred list of bars and clubs and was able to skip the lines, and get customized drink deals by showing our wrist bands. We definitely would use them again!

Staff is professional, caring and takes time to answer all your questions. Also very…read moreknowledgeable.

Ron, Beth, and all the staff at Rawhide Travel are exceptional! My husband and I wanted to go on…read moreour bucket list vacation to Bora Bora, French Polynesia. Ron and Beth executed above and beyond our expectations. Every single step of the process was organized and smooth. They built our itinerary to meet our needs and wants to ensure this dream vacation was the best! This is the second vacation Ron has planned for us. We already let him know we'll be contacting him for Japan & Germany next.

I can't believe there aren't more reviews on here for Sunset Travel. I guess it's just the…read moredifference in customer type for those that use travel agents and yelpers. I had such a great experience booking my trip to Mexico. We were planning a girls trip and being so far away I was too nervous to book without being there so I used a travel agency for the first time and I will definitely use them again. They helped us pick the perfect spot, arrange transportation and suggested activities. It was fabulous. They were also there to answer all of my crazy questions and responded quickly, no matter when I reached out. Thanks Sunset Travel!

Sarah B........This wonderful woman helped us not only make our 10th wedding anniversary & my 44th…read morebirthday in June, and now a surprise birthday weekend in Jan 2020 an amazing experience. Not only did she have continuous contact with me, she asked questions I did not even think about, and I normally always do our travel bookings. Sarah beat the lowest price I found and also arranged private airport transfers and even gave us a free couple massage for our celebration! I will always go to Sarah from now on. Thank you! Thank you!

Absolutely hands down wonderful experience. I was able to book this sprinter with ease and…read morereceived communication both before and the day of my son's prom. Omar was our driver and was communicative and on time. Watching the kids faces as they got in to check out their ride was something I will never forget. I work in sales and always looking to create experiences that will be memorable for my clients. Hands down, having a professional driving service with this level of luxury inside will do that. Book for your next meeting or event. You will not regret it.

We booked Az Luxury for a ladies night out. We had the BEST time. Booking was easy, communication…read morewas great, driver was so much fun.

So disgusted and disappointed I hate when I feel like I'm being ripped off. I will spread the Word…read moreall over so others don't experience my disgust. The company I used to book the party bus "platinum ride limos" apparently just like to rip ppl off and take there money. They are the most unprofessional people I have ever dealt with. I was late 15 mins from being dropped back off which the driver was aware of and stated not to worry. I checked my credit card and They charged me an additional $135, which was a full hour fee for services they DID NOT provide. Once I saw this additional charge on top of all that I spent for there services not to mention leaving the driver a Big Tip Just to basically be dropped off. I called the owner who basically implied that money meant more to him then his customers or future business of others would. I personally will spread this throughout Arizona. DO NOT BOOK WITH THEM TRUST ME. If I could give a negative star I would, no need and sending a pretend response on the bottom of the review actting surprised or as if your company had no knowledge of this. Better yet Attempting to make fellow yelpers believe differently. I attempted and spent majority of my morning conversing about this with your company who could careless. It was very clear to me speaking with management that you could careless about your customers. Sad to see people could careless about customer service, dignity, and the good of there so called businesses. ANOTHER EDIT-AFTER I WROTE THIS REVIEW THE OWNER "FRANK"DECIDED TO CALL AND MAKE THREAT TO REMOVE THIS REVIEW OR ELSE. NOT TO MENTION ADDITIONAL HARRASMENT TRUST ME AND BOOK ELSE WHERE.

We used them last weekend for our annual Christmas event…read more Reserved their largest party bus- a "42" person party bus. LUCKILY, we had 8 people who were sick and couldn't make the event. There was barely enough room for the 34 people we did have. We might have had enough room for two more very small sized people, but nowhere near 42 people would've fit on that bus. The driver did a good job getting us to our different stops. He was nice and polite. The only issue that is out of line and ridiculous as all heck is the mandatory 20% tip that is due BEFORE YOUR EVENT EVEN HAPPENS. (Approx $350 for our event) If the service is not stellar, it doesn't matter, because we've already paid the tip-they've really got no incentive to do a good job. Luckily we had no problem. Please note that on the contract, the tip is referred to as the "tip". On the receipt, the tip is referred to as a "service charge". The driver may or may not try and tell you that there was no "tip"applied, and request a tip in cash at the end of the night. We almost double tipped our driver because he said there was no "tip" added on the card...... That's because the wording is changed from "TIP" to reflect a "service fee" on the receipt instead. Then we were told the "service fee" was actually a "delivery fee", NOT a tip. Wait, huh?! That seems a little shady to me. Maybe this is normal practice in this line of business. Or just this company-- Bottom line- 20% TIP IS MANDATORY BEFORE YOUR EVENT, so don't get confused after a rip-roaring night on the town and tip additionally, unless of course, you want to. Now you know. Overall they did a good job. But I will admit, I had already been practicing my small claims court case inside my head for bogus tip charge and bad service. Luckily, we won't be going to court.

Wonderful drivers! All so helpful and nice Thanks for getting the Brecksville Bees to and from…read moreall the games!!! John and all the others were first class

Our school rented bus from Tour West America for our 9th Grade trip to Long Beach, California from…read moreTempe, AZ. My interaction with Jackie Robles was OUTSTANDING. She answered all my emails promptly and was most helpful. Our problem began when the bus arrived and I was told by the driver that when he arrive to pick up the bus he was assigned he was told there was a bus change and he was to take the "older" bus instead of one of the 2 newer buses, one of which was assigned to us. I was later told in an email by Jackie that our bus had been checked out and it was ready to go. She also let me know she was told we were assigned one of the newer buses. I had asked in advance to please be sure the DVD player was working and in good condition for our two 7-8 hour trips (to and from) and was told by Jackie it was working great and that she had gone down to the mechanic and was told it was in great working order! Of course, that was on the newer bus we were supposed to have been on. Mind you, we had 52 9th graders on the bus WITHOUT any digital devises. The DVD player was to be our help and saving grace for the 7-8 hour trip. And yes, the DVD player did not work. After 4 hours on the road and two calls and 1 email we were told we needed to purchase a battery for the remote and that could be the problem. After two extra stops we were able to purchase a battery and the DVD finally began working. Our biggest problem was not the DVD player, it was the fact that the A/C did not work properly. Inside the bus the temperature remained between 90-95 degrees. Basically, we sat and sweated the entire drive. This too was relayed back to the main office and two times the mechanics called and had the drive try something to fix it. We were told by the driver he did everything they asked and it was still the same temperature. I had asked via email and via a phone call, if our driver could take the bus to some place while we were in Long Beach and was ignored. The driver had from 8:30am on Friday when he dropped us off until 12:30pm on Sunday to have the A/C repaired. When the "GM" emailed me on Monday, I was told they were aware of the problem and they need to review for the future not to let the older buses be used in the hot months. Unfortunately, it was not a priority for the Tour West America to have this done for us but instead thought it was better to email me and let me know how sorry they were and that they would give us an additional 10% off our cost. Of which, I turned down stating that it was not sufficient for what we were put through. I was then told in yet another email that they would give us 20% off AND if we booked next year's bus rental with them (another $4K) they would guarantee us a newer bus. Yep! I get it. Pay the almost $4K this year for a bus with virtually no A/C, book again next year with them and agree to pay the $4K again and we will be sure to get you the newer bus you should have had this year - count me in... said no one! In my one last attempt to help them understand what it was like, I gave the word picture of working while sitting in a car with the air on but never cooling the car more than 90 degrees and having to do that for 2 days. And then having the boss tell you, there is no compensation for that treatment but if you stay working for the company another year they will guarantee you a office where the A/C will work fine. I take it they are so busy something like this is not that important. Please do not use Tour West America for your bus rental. It is just not worth it.

Just got back from a trip to Japan. Angie planned out everything to a T. Everything went smooth and…read morethe iteniary was great. I would definitely recommend Angie for all your travel needs.

Angie's great! She's so knowledgeable and polite! I love working with her! She has a great basis of…read moreunderstanding and communication!

Beware! 9 passengers in the tour van and the driver was…read moreexceeding the speed limit constantly by driving 85 MPH, passing semi's! He was also looking at his phone, searching for music while driving 85 MPH in the high speed lane. Sure, he was quite knowledgeable about Sedona and Jerome but, our lives were at risk. (I was sitting to the rear right of the driver & could see the speedometer). The other van following us could not keep up with us, no wonder why?! I believe this drivers name is Zack. If you value your life/safety beware!

We did the Grand Canyon and Sedona day trip tour with Cynthia, our tour guide/driver. The trip was…read morevery nice and we learned a lot from Cynthia who is very knowledgeable. It was a very long day so be prepared if you want to go. The seats in the van are small so a large person probably could not do it there were 10 passengers. The passenger seat seats were like this: front row seats-3 across, 2nd row-2 across, 3rd row-2 across, back row-4 across. There was 1 cup holder per row and there was wifi and phone chargers. An ice chest with bottled water was also provided . gratuities are not included. We had a nice day but you are in the van traveling most of the day