Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

Hi, My 3 month old bike needed it's rear derailleur setup,…read morethe chain was constantly jumping all over the cassette. I brought it to another bike store by the shore where they took the bike overnight and couldn't have touched the derailleur because the problem didn't change. Yesterday I took the bike to Wayfarer bike in New London, I dropped it off about 11am and picked it up at 4pm. This morning I took the bike out, I wanted to do 20 miles, but they did such a good job I went for 30 miles, these guys know how to setup a derailleur. I'll be back to see them again.

Terrible experience! Both sales people were unhelpful! One was a high school student. We were told…read moreto go on line and buy a bike.

Excellent. They helped me assess what bike would work best for me and recommended one that fits me…read morewell. They have a large selection and plenty to choose from. I was never in any doubt that their goal was to get me the best bike for me. I highly recommend them.

They did a fantastic job on my bike and got me ready for Colorado with my bike!! They are awesome…read moreand even got me some great tires at a discount! Love them!

Took my bike there to get the bottom bracket out, it was too badly corroded in place so he wasn't…read moreable to get it out and did not charge me anything.

Friendly, experienced, and responsive. I am glad to have someone to help me with my bicycle needs.read more

I called Jon's Bikes and scheduled an appointment to do some maintenance on my bike at my apartment…read morein NYC. When he arrived, Jon quickly identified and explained why I was having some problems with my bike and what he would need to do to fix them. Jon worked in a timely fashion, and when he was finished, we tested the parts of the bike he had fixed. It was a pleasure using Jon's bikes - he was polite, clear, and respectful of the space while working inside my apartment. I will absolutely be calling Jon's bikes should I need any bike repair/maintenance in the future.

Dropped by with my bike because my seat was not secure and it was twisting all over. Couldn't…read morefigure it out but when I brought it by I was immediately helped with a smile and on my way within 5 minutes. I have visited in the past as well to buy accessories and helmets and everyone there has always been knowledgeable and helpful. Highly recommend!

Ordered a couple of items on eBay from this shop. The seller was super responsive and friendly. Too…read morebad they are not in my neighborhood!

I was warmly greeted upon arrival and the staff was immediately ready to help--like chatting with a…read morefriend who genuinely wanted to find the perfect bike for me, without any pressure. As an experienced rider, I had done my research, and Phoebe impressed me with her expertise, thoughtful recommendations and personal insights on different bikes. It was especially great to connect with another female rider and find a bike suited for me. I highly recommend Trek Bicycle Warwick and the Trek brand. My new bike is incredibly comfortable and I fell in love with riding it right away, thanks to the amazing staff. Plus, I got a great discount and a $100 gear credit! If you're looking for a go-to bike shop with knowledgeable staff and a fantastic Trek selection and prices, this place is worth the trip! Highly recommend coming here!

Great customer service, knowledgeable technicians and -- my favorite -- Ursa, the senior Yellow Lab…read morewho stole my heart.

Quality shop, from kids bikes to beach cruisers to serious all-day bikes…read more Everyone on staff is friendly. Sales staff are knowledgeable and ask all the right questions to establish what you want. No high pressure or "you need this..." kind of approach. Service is spot on. Had difficulty shifting to the top cogs on the rear cassette and their mechanic Chris was very thorough. He checked the chain length, the cassette teeth and the shifter itself and the stop screws. It was a bent derailleur hanger. He had it fixed in under ten minutes. Strong recommend.

I want to give a huge thank you to Mike and Mystic Cycle. I recently met with Mike for a bike…read morefitting, and the experience far exceeded my expectations. From the start, Mike was fantastic--he asked thoughtful questions, listened carefully, and instantly put me at ease. He made helpful recommendations and implemented changes right away. Since the fitting, I've been out on my bike twice and already feel much more connected to it. I truly believe I'm getting more out of both my bike and myself now. Highly recommend Mike and Mystic Cycle!

Always friendly, willing to help, always makes me feel welcomed, always willing to give me tips on…read morehow to take care of my bike, overall a great store I would recommend you visit

From the owner: Good Tunes Bicycle Shop at 483 Breckwood Boulevard in Springfield, Massachusetts offers bicycle…read moreenthusiasts a diverse selection of high-quality bicycles and accessories to cater to every rider's needs.

Took my old Cinelli Super Corsa in for a tune up. Francisco did a fantastic job bringing the bike…read moreback to life. Amongst other things , a deep clean of frame, conditioning the saddle , lube on the moving parts, new chain, fresh red tape,campy brake covers and put on rear tubular without the mess and aligned straight as an arrow. It's hard to find people that know how to work on the old steel rigs. Motivates me to get back on the saddle and enjoy the ride...

Cisco modified my cruiser bicycle for me by modifying the crankset to make it easier to pedal. He…read morealso discovered that the bearings were worn out (it had a total of 5 miles on it, so the manufacturer had shipped it out faulty). He also performed an overall maintenance to correct other errors with the bike. Services were performed in a timely fashion, and at a reasonable price. I highly recommend Cisco!