Chase took over when I was purchasing my home and there was miscommunication with chase taking over but since Emily and he have helped me and I let them know I want to work with them he replaced filters and working great At his advice I need to do dime things to help make it better for me and his service He and Emily are great read more

I need to give this company their flowers. I needed a new unit and furnace. The one i had in my home was 21 years old. I had at least 10+ other independent contractors and companies come out over the span of 2 weeks and provide quotes. However there was always an issue with pricing/ equipment/ professionalism/ communication etc. Morse & Bailey was different. They got right back to me, and provided a concrete contract that outlined the timeline of the work, the brand of equipment and a very fair price and warranty. They were timely with their responses. They are even military friendly and provided a discount. More than happy with the installation and my new unit and thermostat. Thank you Ms. Emily and Mr Chase. read more

Morse & Bailey Air Conditioning and Heating - New A/C Unit - Heating & Air Conditioning/HVAC Near Me

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I heard about them through a Santee facebook group and they did not disappoint. Due to their busy schedule they weren't able to service me as soon as I had hoped but they got me in at the end of the week. When they came, they were quick and gave me great advice to resolve my heating issue in the future. The service was outstanding nonetheless. I understand that they've changed the name of their company name. However if I need their services in the future I will definitely reach out to them again. They were awesome and I highly recommend them to anyone who can use their help!!! read more

Steve Bailey Air Conditioning is by far the BEST HVAC company around!!! Over the weekend our air conditioner decided to stop working!! I searched so many companies and left so many messages! Judy from S. B. A. C. Promptly responded and I'm so glad!!! That Monday Steve was at my door to diagnose our A/C issues! Within 5 minutes he had a diagnosis and a remedy! That same Friday after an efficient, very clean installation from his crew, during our biggest heat wave this summer...... we were sitting in the Arctic!!! With Top of the Line, 5 star, Quality equipment that will last decades at a VERY AFFORDABLE price!! Thank you to Steve, Judy and the entire team for making my unfortunate situation so much easier to navigate! I fully, one thousand percent, recommend Steve Bailey Air Conditioning for all your HVAC needs! read more

I am a repeat customer from over 4 years ago, but this time my 25+ year old AC & Furnace needed replacement. Chase was so prompt to come out during the last heat wave and gave me the best price! In less than 4 days it was installed and we were cool again. Great service and price, call them!! read more

We had Morse and Bailey install a new central air conditioner at our house. They were very professional from the first contact, quotes and all the way through installation and set up. Years ago, we had several jobs both large (complete replacement of our ductwork), and small (fixed our 30-year-old Kenmore furnace for a few bucks) done by Steve Bailey AC Heating, and I'm happy to report Morse and Bailey have carried on the tradition of excellence and value in superb fashion. read more

The times I called they weren't very helpful and staff was very rude . We finally scheduled and they were late . I felt like I was inconveniencing them by hiring them . Overall all staff interacted was was very rude and did not provide professional customer service I would except from a business read more

Good folks who are good at what they do! Reasonable prices, very responsive, great all around each time for almost the last decade. read more

Steve and his team were great for our complete HVAC and AC/ductwork system overhaul. Fair pricing and able to get the project done quickly. Quotes were way below other competitors and Steve never tried to oversell us. Will be using him and his team in the future. read more

My AC stopped working and they had a rep out to me in 24 hours during a very hot spell. They were able to diagnosis and repair my problem on the spot. The rep was efficient and polite. read more

Steve and Judy are dynamic duo that keeps SB hvac running are honest and brilliant. They will not rip of you off or suggest you to do repairs that doesn't make sense. read more

I called this company based off a referral from a trusted family member. Everything about this company was great. Service was timely, the technician was right on time and able to fix the A/C on the spot. He had the necessary part on his truck. The unit was fixed and blowing ice cold very quickly and for a very reasonable price. I will be using this company from now on. read more

ABSOLUTELY the BEST experience we have EVER had with service of ANY kind, but especially HVAC!!!!! Office secretary, Judy, was compassionate, caring & "squeezed us in" to a time slot same day ~ A-MAZING! And Steve is a super nice guy, knows his stuff, friendly, took time to explain lots about our heater & the repair needed, & very efficient (LOVED that he had the part on his truck & we didn't have to wait for the part to arrive...This is customer service the way it used to be!) HIGHLY RECOMMEND ~ you will NOT be disappointed! read more

our AC stopped working & our go-to repair company couldn't respond for several days. Steve came out the following morning & quickly assessed the problem & fixed it. His cost was very reasonable. He was professional & I highly recommend this company. read more

Super good dude! Fair and honest! He was reliable and helped me out big time. Check him out!

Excellent service. Air conditioning went out due to power surge. They made time in a very busy schedule and repaired it the next day. I have been doing business with them for twenty years and this is the type of response I have always received. I recommend them highly. Dan O'Neill read more

Steve is a trusted, honest AC guy. I have used him for years and this review is long over due. He is quick to respond to calls, quick to respond to house appointments and his expertise is unmatched. We just had our AC/heater from the 1980's finally replaced yesterday after years of Steve keeping her up and running! I am so impressed with the new one. The crew was on time, was courteous of my floors by laying down cloth and it was all around a perfect experience, very professional guys. The receptionist is so kind and helpful. From first contact to finished job, this company deserves five stars. read more

Morse & Bailey Air Conditioning and Heating - This is our new AC after replacing the old dinosaur we had. Works amazing! - Heating & Air Conditioning/HVAC Near Me

Steve like a master, fixed our furnace for only a service charge of $65! It is so rare nowadays to find an HONEST repairman. The other time 3 years ago he fixed our AC at a very reasonable charge compared to his competition. Smart, class act. Call him! read more

I contacted this company thru Yelp and talked to Judy about our issue with our A/C blowing air and not cooling down. We're worried because it's already Summer and other companies are not available until the end of this month (July). Rich came in and did an initial diagnosis, and then a week later, Steve came in and finalized the diagnosis and gave us a quote to replace the evaporator/coil (or whatever it's called) which is a normal wear and tear. The price was reasonable,plus, they found out what's really wrong with our system (which was a leak). We scheduled a replacement then after another week we have cool air blowing out of our vents...Yay!!! It feels great when you know a feature in your house functions as expected. This company provides reasonable accommodations for their customers especially during busy seasons and we're happy we chose them to fix our system. Their team is always on time and they explain the process to us and answers all our questions. read more

Steve showed up on time, was professional and efficient. He insisted on diagnosing the problem with my AC in front of me, so I could see for myself. It was not necessary, but that shows this guy's integrity. He could have easily deceived me and up charged my repairs, but he didn't. He had the parts swapped out, rewired, and up in running in less than 45 minutes. I would hire him again, and again. read more

Needed AC Tune-up. Steve was prompt, professional, and courteous. Trust the 5 Star reviews, I'm glad I did.

Our thermostat went out on our AC/Heating. After getting a recommendation to use Steve Bailey and reading all the five star reviews, I gave them a call on a Thursday afternoon. Unfortunately due to many other appointments the dispatcher told me the earliest they could come was on the next Monday at 11:00AM. That Monday they called at 7:55AM to confirm and Steve Bailey arrived at our house at 10:50AM. He quickly ascertained that the thermostat was bad and replaced it. He gave me several tips on keeping costs low (change your filters) and the maintenance of the fan unit outside. He installed the new thermostat, explained how to use it, tried it out and was gone in about twenty minutes. The bill was reasonable. Now here's a perfect example with yelp being right on the mark to rate a company! I recommend Steve highly, punctual, professional, courteous and he did a great job! read more

I met with Steve to get a quote to install a new HVAC system. We discussed some of the difficulties in installing an HVAC system in my home and he addressed some concerns that other bidding companies had mentioned to me. I shared with him the other quotes that I received, he gave me some great advice on how to proceed and ultimately recommended that I go with a different company! While I obviously did not end up hiring Steve, I appreciate his honesty and the time he spent to educate me about the installation process. read more

VERY UNPROFESSIONAL AND RUDE. DON'T KEEP THEIR WORDS. I called the company to check up my furnace. I was said $55 service fee on the phone. It took 2 mins from Technician to turn the furnace on. Then, I was said to pay $65. I asked why $65 not $55 that I was said 3 days ago , he answered , '' Pay $55'' and as the owner of the company, he is telling me,' '' NEVER NEVER CONTACT HIM AGAIN. '' Then, Turned around and left. read more

These guys are hands down the BEST. I am in the customer service business and this company EXCELLS in this category. Great service, fabulous communication. Can't say enough about this company. I got three bids (which I don't usually do) but the first two bids took almost 3 weeks to get me a price and I wasn't impressed with the salesperson. Steve Bailey, owner, came out and got me a price on the same day. Don't waste your time getting bids. They are fair in price. Thank you Steve!! Your workers are awesome!! read more

Steve put in my existing AC/heater 18 years ago. I've been very happy with it all these years. Steve charges reasonable prices and has many years of experience. He does a great job. I recently had Steve repair my heater which was blowing cool air. Steve came out and had it fixed within an hour. Another company had misdiagnosed the problem saying my system was no longer any good and needed to be replaced with a very expensive unit. I feel lucky to have found Steve who deals honestly with his clients. read more

Great service. I needed a repair done on my air conditioning unit and they were very responsive and did a great job with the repair. Steve was had everything up and running in very little time. read more

I called Steve Baily heating and air to make an appointment to have our A/C and furnace tuned up, to inspect why our A/C had stopped putting out cool air, and to have an estimate given to remedy an airflow problem we're having with a lack of air getting to our second floor. We were given an arrival window of 12p to 2p. Steve arrive just before 2pm, not many words were exchanged. He seemed, moody. I chalked it up to he was probably running a bit behind and not in a talkative mood. No problem. Some people aren't into formalities but do great work. He asked what he could help us with, and I repeated what I had told his staffer when I made the appointment. In about 30 min he fixed the A/C issue of no cold air and replaced a part for $225. The staffer ran through a list of tune up items that Steve was to cover in our A/C and furncace tune-ups, though the entire 30 min seemed spent on investigating the defective A/C part and cutting a cable to remove a furnace filter screen. Regarding the investigation of the air flow to the upstairs: that was worthless. We literally stood at the bottom of my staircase, looked up to the second floor, and Steve made a couple of comments as to how he could rectify the problem of inadequate cooling/heating upstairs--all without even looking into what exists for ducts and space in our attic. I asked him if he'd like to see it, but he said he could tell it was maybe '4-feet of space' and said he didn't need to go up there. He suggested a heat pump for the second floor be installed in the attic. I asked him how he'd get it in there. I told him the only way into the attic was a 2.5'x2.5' opening in the ceiling of one of my kids closets. He said he'd need to cut a bigger opening. In my head, I questioned why he was giving suggestions without wanting to see the constraints of the space. I asked for an estimate so we can plan how best to move forward, and he said he'd send one. That was nearly three weeks ago, and no estimate was ever sent. Steve appeared to be running late and seemed stressed the day he came to our house, and as a result the service was lackluster and there was no follow through. He wasn't overtly rude, and I would have given three stars for average service. But not receiving an estimate as promised after a "so-so" visit is definitely no better than a "meh, I've experienced better" two-star Yelp rating. I'm a bit bummed because we discovered this company based on the positive Yelp reviews, so we won't be pursuing any further business with this company. First impressions are important. read more

SUPER SUPER happy with them! I needed a new AC so I called called the "White glove guys" who gave me quote of almost 6k! I get it... they have lots of overhead with all the advertising and all...but not only was the price super high, I was not loving the mojo. I then called Steve Bailey on the recomendation of my realtor and Instantly LOVED them! Super down to earth customer service. They were able to find an exact replacement for my unit (rather than having to upgrade) and had it installed within a few days and for about 1/3 the cost! I have since referred them to a number of friends and my Brother... all have been happy! read more

Fast and responsive service, needed heater replaced and got a very fair quote. You can trust the yelp reviews

Our AC stopped working during the recent (August 2020) heatwave in San Diego. Steve came over right away, fixed the issue, did a total AC check, and also installed a Smart Thermostat Controller for a very reasonable price. I'd recommend him and will be using him in the future for any HVAC issues my wife and I have at our home. read more

I called Steve Bailey's office because our heater wasn't working - air conditioner was fine, but the heater wouldn't run. Believe it or not, he was at my house 20 minutes after I called. He ended up replacing the thermostat and charged me for that - no service charge. We've used him over the years many times and will continue to do so. He and "his guys" are top notch. If you have to wait to get him to come to your house, there's a reason: he is the Best and is busy!! I totally lucked out getting him so quickly, but from experience they will do whatever they can to get to your issue as fast as possible. read more

What a great job Rich and his crew did!!! Fast, on time , cleaned up very impressive I work for an hoa and always hear the bad of other companies but I experienced myself a different outcome and will highly recommend Steve Bailey company for sure!!!! read more

I HIGHLY recommend this HVAC over anyone else - a good, honest, and quality company. I have used Steve Bailey AC & Heating multiple times and have never been disappointed with their work. They installed a complete HVAC and duct system in my new home over a year ago. And just recently, the furnace in my rental broke down. Steve came out right away and replaced the mother board, rather than trying to sell me on a whole new furnace like most other HVAC companies would do. It's hard to find trustworthy, professional, and friendly service like this company offers so I feel very lucky to have found them! read more

A great experience with Steve! It's real hard to get any of the AC guys to show up on a short notice during the hot-n-sweaty month of August but Steve was able to find a spot for the next day appointment. I had a clogged condensate drain line with the exit end that couldn't be located - it was completely buried under many layers of landscaping material. Steve has loosened up the clog in no time, then located the drain exit point - all for a much more reasonable price than those "big" companies would charge you to just show up. Steve is a no non-sense, likeable guy. No hard up-sale or suggestions for service contracts. He'll be the first guy I call next time when I need a HVAC related service! read more

This is a very professional, fair and friendly company. My mom has a very old house with the original heater that has been giving us problems and very little heat output for some time. Steve, the company owner, came out to assess and gave us options, prices and no pressure. Based on his recommendations and fair pricing we decided to replace theRich and Chase, the installation technicians, were competent, prompt and professional and went above our expectations in customer service and workmanship. I would highly recommend this company for any heater needs. They also gave my mom a great senior discount that was very much appreciated. Now her house is warmer than it has been for years. Thank you for a job well done! read more

We have used this company for years, as does many family members. We are very impressed with their timely response, service and pricing. We highly recommend this company. read more

I was in over my head in the do it yourself to fix my AC and was super Leary about who to trust. I saw Steves awesome reviews and went with them. They were able to see me quickly. Steve was professional, courteous and friendly. He had diagnosed the problem within minutes and had completed the repair within 20 mins of arrival. AC works awesome bring on the heat! Lol. Thank you Steve! read more

I was recommend by one of their suppliers to replace my heating and a/c unit. To my surprise the communication was terrible. When I called back to follow up, I was told that Steve did not want my business and he didn't want to come to Jamul,. This is an East County business that doesn't service his own county. read more

Though it was a short visit from the company to our house, it was a professional one. The owner, Steve, came out to service our AC unit and give us a bid on a new unit. He was professional and personable. We will definitely be going through this company when we decide to have our air ducts re done. Thanks to Steve and the team for the quick and professional response. =) read more