We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

It says a lot about a company when they're willing to be open during a busy holiday weekend like…read moreMemorial Day--and even more when the owner personally shows up to handle the repair. That's exactly what happened, and we're so grateful that Alex came out to help. He responded quickly to my online inquiry and was able to schedule a visit just a few hours later. Our guests at our rental property had reported that the AC was no longer cooling, so we needed assistance fast. Alex arrived with a smile and got right to work. He was friendly, professional, and genuinely pleasant to work with. It's rare to receive this level of customer service from a technician, especially on a holiday when most people are spending time with their families. He quickly diagnosed the issue and replaced the capacitor. He also explained that the new capacitor was made in the USA, unlike the old one that had failed, and that it comes with a 5-year warranty. I really appreciated his attention to quality and transparency. Thank you, Alex, for your outstanding service, quick response, and willingness to help on such short notice. We highly recommend your company and will definitely call again if we ever need HVAC service in the future!

Vladimir was a little late, but took care of everything. Very detail oriented and explained…read moreeverything to me so I could understand. Perk: took a look and assisted with troubleshooting my QuietCool system. Recommend Vladimir!!!

This company charged me $249 on 1/22/26 without any explanation. We did not call them, we did not…read moreauthorize work to be done, and they did not come out to our house for any reason, on or about this date. This is unprofessional and will be noted. This will be resolved. Update: Ken (one of the managers) contacted me in response to the fraudulent charge. He explained to me that his company had made a critical error and he apologized. They have since refunded me my money. Ken was professional and courteous. His prompt communication was appreciated.

I had project and yelp sent out email to multiful contractors automatically…read more They were so fast and kind until I gave them my phone number a week ago. After that never contacted me at all. They took my personal info and that is all. I am not happy for the situation

I thought Comfort Bro reviews were fake because they were so highly rated…read more Then I got a couple quotes... Their service was great, uniquely offered rebuilding only part of my HVAC that had failed, and was half the price of ASI and Allegiant. Action (sells through Costco) was the only close price to Comfort Bros.

HVAC man came to House and d was super Nice but 6 days later…read morestill waiting for my written estimate On computer promised by days end.. I would not recommend because of poor customer service.Sadly, how do you stay in business? We have hire another El Cajon Very reliable company.

For the past 8 years, we've had an ongoing issue with our AC that we never fully understood or knew…read morehow to fix. We honestly thought it might end up being something major and were very hesitant to start the process of getting it fixed not knowing what it would cost or entail. We've had a few other companies come out over the years but they were unable to figure out what was causing our problem to begin with, and quickly brushed us off. David and his team came out to assess the issue and were able to fix it so quickly, which is a true testament to their expertise. We also greatly appreciated their honesty and integrity. They focused on fixing the actual issue and making sure everything was working properly before they left. They were professional, knowledgeable, and took the time to explain what caused the problem and how to prevent it in the future. The whole experience was smooth, straightforward, and incredibly reassuring. After dealing with this mystery issue for 8 years, it's such a relief to finally have it resolved. If you're looking for an HVAC company that is honest, skilled, and truly looking out for their customers, I can't recommend them highly enough. We will absolutely be calling them again for any future HVAC needs. Thank you David and team for the fantastic service!!!

David and his partner were very helpful. Answered all my questions and resolved the issue in a…read morequick and efficient manner. They gave me suggestions for future maintenance on my HVAC system and to prevent the issue from occurring again (issue was my HVAC float valve drain was full of water and needed to be drained). I will be using their service in the future and highly recommend them for HVAC needs.

I used EzBreezy ...they initially forgot to replace the filters when they serviced my AC…read moreunits...mentioned that to the company and they immediately called , sent out a supervisor to replace the filters and even left a couple more replacements for the inconvenience...this was really great response to make sure the customer was fully satisfied...I will use them for future services!

Honest, transparent, responsive and professional. If you…read morereally looking for HVAC work Quality and value this is the one. Ed and his team were incredibly amazing they even care for all little details before, during and after the job . I am Totally impressed and satisfied highly recommend EZ Breezy.

Great experience. They were on time, diagnosed the problem, and fixed it quickly. Additionally,…read morethey pointed out some improvements that could be made w/ our HVAC system and quoted us on said improvements.

These guys are AMAZING! I needed a new AC and furnace and they gave me an extremely fair price…read more They fit me in the schedule quickly and the work was done efficiently. These kinds of major projects can be a real ordeal and this was anything but. I'd recommend them to anybody!

It's been too long without writing a review of Carter Heat & Air. My fault! We always hope for the…read morebest when calling for service on systems in your house. But it's really rare (in my experience) when a service company not only exceeds every expectation but continues to year after year. Krystal is incredible and her attention to follow up and personal communication is the best I've experienced. My system is not new but we did have a new Ecobee thermostat installed a few years back. Huge fan of this company and I'd recommend to anyone! They installed it easily and works (worked haha) perfectly until we had an accident in the attic (by no fault of theirs) that damaged the wire leading to the thermostat. Billy shot right over and diagnosed the issue due to his electrical smarts (and that he can fit up in my attic the size of a mouse trap). Sorry Billy. With old houses and older units, like ours, sometimes rewiring can be really difficult and many times not the best solution. Which was the case in our situation. Instead, the best fix for the wiring issue, was no wiring at all. Thank you technology! Billy suggested installing a wireless remote transmitter on the furnace that could talk to my favorite Ecobee thermostat. Simple solution to an old house problem. The system is up working properly now and it was all done quickly and with no stress. How many times can you say that with a non functioning system in an old house! From the techs and their attention to detail and Krystal and her epic work and customer support, they have my business for life. Feel free to reach out if you have questions or want a more detailed account of my experience with Carter Heat & Air. They 100% deserve a huge shoutout!

Went back to these pros a lot in 2023!…read more --A new system for my mom's house --Preventiive maintenance services for current systems in various family members' homes. Chad, Cristal and road tech crews remain the bomb HIGHLY recommend