Air Plus was great from start to finish, and every single person we interacted with was professional and easy to work with. The quoting process with Kevin was smooth and competitive, and the installation went well. We got another quote from another company that came in a little lower, but we were much more comfortable with the professionalism Kevin showed. Well, Kevin ended up matching the quote, making it an easy decision. After scheduling the initial install, I had to reschedule due to some things that came up on our end. When I called, the person I spoke with (I think it was Kim) was understanding and made it easy to adjust the dates without any hassles at all. The whole installation crew, including Eric, Osvaldo, and Andrew (and anyone else I may have missed!), were knowledgeable, efficient, and professional. They checked in to make sure we were happy with the placement of equipment and were proactive in giving us a heads up about any loud noise or strange odors. We are very happy with the end result and highly recommend the entire team! read more

Air Plus installed new systems in our 1955ish home and they work well! Annually, we have them come out for tune ups and their technicians have always been professional and courteous. It is a pleasure to work with this company, I highly recommend them. read more

Air Plus Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - San Diego, California

The annual service of my Fujitsu air conditioner/heater unit, with a thorough filter cleaning, by Andrew Booth, was excellent ! Thank you Air Plus, Melinda H. read more

I have been with Air Plus for eight years since I had them install my HVAC. Everyone is wonderful to work with. They are quick, professional, and really know their products. I will never leave them! read more

Airplus installed a Bosch heat pump with a Trane blower in 2023. Jim, one of the owners, was very knowledgeable, was able to answer all our questions, and made additional suggestions about how to improve efficiency. Most of the other companies sent sales people who did not have the engineering expertise to address all our questions. Jim directly supervised the installation. Since the installation, we have not had any problems with the system. read more

This is an update to a previous review done many years ago. Our AC has had issues for a while and we ended up with a large hole in the refrigerant coil. After spending money every year to "get us by" we decided to consider replacing our unit. Kim and Jim recommended a heat pump, but we weren't ready for that level of investment. Long story short, after a few weeks of research, we came around to their wisdom and went with the heat pump, thereby replacing our traditional gas furnace with this more efficient, all-electric multi-stage AC/heat pump system (we have solar, so it makes sense!) It took a bit of tinkering to get settings just right and to calibrate thermostats, but Kim and Jim patiently helped us through the process and we cannot be more grateful. They are true professionals, honest and knowledgeable. And when they don't know they seek out the answers. I wholeheartedly recommend AirPlus! read more

Air Plus Heating & Cooling - Trane XV20i variable speed heat pump - Heating & Air Conditioning/HVAC Near Me - San Diego, California

We found Air Plus "About Us/Our Story" page located on their website to be true. https://airplusmechanical.com/our-story/ Jim, one of the owners came to our home to provide a quoted to replace our 50 year old furnace with a TRANE heat pump HVAC. Jim's is honest and a wealth of knowledge. I asked him what did he attribute to the decades of his company's success? He responded "customer service and you MUST care." We had tons of questions. Jim patiently answered them all. His expertise ensured that we received the correct system. We had a couple rooms that had no vents. Jim strategically placed the vents for the best air flow without drywall damage. Jim the owner; Andrew a 20 year plus U.S. Navy Veteran; and Adrian a young man with great admiration for his Mother and Grandmother showed up everyday on time. Andrew and Adrian each have over 10 years of experience and it showed. The business has a family feel. EVERYDAY they covered the floors and at the end of the day they cleaned so well you could not tell they were here. Kim, the other owner and Nicole, the office Manager are wonderful to work with as well. Air Plus did not take any short cuts. We are so happy with how Air Plus handled the installation. We love our TRANE heap pump HVAC. Thank you! read more

Four years ago AirPlus replaced our 36 year old heater and air conditioner with a modern efficient air pump. Since then, they make annual visits to clean and maintain the new unit. They are very nice people, work fast, are on time, and are quite very reasonably priced. We have never had any issue with their work or the installation. I highly recommend this family-owned company. read more

Excellent company excellent service!!! Jim and Andrew were amazing! Very knowledgeable and helpful and thorough in the work that they completed for us! They made sure that everything was working and we knew how to work the system before they left. They made sure to clean up any mess left behind. I highly recommend this company for your air conditioning needs! Kersten and Bob Galambos read more

So the drama continues. My air conditioning system that AirPlus installed and "fixed" for another 1k is broken again. It is still underFactory warranty but AirPlus refuses to even look at it because they "no longer service this brand". THEY INSTALLED THIS AC SYSTEM that has been broken longer than it has worked. When I asked how they could abandon me like this I was told by the owner (wife) that this was common practice in the biz. Well it's pretty shady and I am Very disappointed. Choose this company at Your own risk.....a wolf in sheeps clothing. read more

Air Plus Heating & Cooling - LG mini split fan....one of 3 they installed in my house - Heating & Air Conditioning/HVAC Near Me - San Diego, California

See all

The customer service is just awful. I called a week ago for AC service. they scheduled me for today saying that they would call me the day before with a time window. They didn't. I called this morning and got their voicemail. Left a message. an hour later I called again, also went to voicemail. For this second one, I clicked that it was urgent and their 'call service' answered even though we are well within business hours. Left a message with them to call me back. Now I am another 40' later and I called a third time. Again, my call went to voicemail. Do they ever answer their phone or pick up messages? I have left a third message with them, to call me with the service window. It is now closing in on 10am. I really cannot stay here all day, although my morning is pretty much shot by now. Edit: They finally called, after I posted the review, and apologized. They had typed my email without a 'dot' which is why the notification for the previous day did not work and will fix their messaging system. The repair was performed quickly (~30') and professionally. While the lack of communication was definitely an issue, the work was performed well, and I have upped my rating. read more

Fantastic job. We had to replace a 60 year old furnace so we didn't have any idea of the alternatives for heating systems. Kim and Brandon were so responsive in answering questions about different options. Jim's technical information particularly about the pros and cons of different options was excellent. I can't say enough positive about the installation team. We received notification when they were arriving and even included a picture of the lead staff person who would be leading the team. They were fantastic about keeping the mess down and this included holding a box under the area they were cutting into a wall for new registers so we did not have a lot of dust going around the house. Wonderful team. read more

The installed HVAC system works great! Air Plus had great customer service and were responsive and easy to deal with. It took me multiple months to get the approvals for the installation (nothing to do with Air Plus) and Air Plus handled the delay with patience. There were a few hiccups with the actual installation, but they were quick to fix them. read more

Outstanding, job by all from the quote to installation. Price was more than reasonable. Very professional both Kevin and the installer. Communication was timely and accurate. Highly recommended Air Plus Heating & Cooling. Thanks for everything Darcy Sesma read more

The Air Plus team did an awesome job from beginning to end. They were polite and knowledgeable over the phone when I set-up the appointment for a heater repair and an air conditioner service. The certified technician was on time and obviously very well-trained and knowledgeable about our system's equipment. He diagnosed two small issues (one with the heater and one with the A/C unit) and was able to resolve both during our visit. He also noted one reading on a heater component that was good, but not perfect and might require a replacement in the next year or two. The cost for this thorough and excellent work was reasonable and I'm saving their contact info and will be using them again and recommending to friends and family. It's great to find a qualified and honest technical service company that we can rely on! read more

I had obtained a number of quotes from companies to replace my aging furnace and get AC installed in my condo. From the time I selected Air Plus, they went over and above to work with my while I got an approval from my condo association and scheduling my installation. From the recommendations I received from Kevin concerning things as small as new registers for air flow to the install have exceeded my expectations. The crew arrived right on time, ready to get to work. John and Ralph went right to work on the tear out and installation. From the attention to keep the work area clean, down to fitting all the components they were top notch. They performed a full test of my system and left a job well done. Air Plus has my business for service and maintenance from here on out. Talk to them and hire them, you won't be disappointed! read more

We had Air Plus Heating & Cooling service our mini-split system last month after Carini stopped servicing Fujitsu systems. I was on a maintenance plan with Carini but they bailed on us in October without notifying customers of this change in service. I found Air Plus after checking out various reviews and am extremely glad I did. Bert, who works the office was very kind, efficient and helpful. Ozzy the technician was prompt, very thorough, helpful and definitely provided the best servicing we ever had on the mini split system. I highly recommend Air Plus Heating & Cooling and am a grateful customer who is looking forward to having them provide the ongoing maintenance for the mini-split system read more

Andrew was amazing today. He took his time to find and fix an issue we had for quite some time. Very helpful and knowledgeable. Excellent service, great company! Thank you so very much Andrew and Team! read more

This is the best heating and air conditioning service in San Diego. I had them service my unit for both heating and cooling and they were very fair and honest both times. Andrew was very knowledgeable about the problem, explained the service required in detail. He was very personable but professional. I would highly recommend them; I wouldn't think of using anyone else. read more

Hello, Air Plus recently repaired my Fujitsu mini split system (it was not cooling), and it now cools very well! The two technicians were courteous, knowledgeable, and explained everything clearly. Also noteworthy, they repaired my mini split system even though they did not install it. This is unique in this industry I have found. Air Plus was the only installer of the eight I called that would repair my system. The installer who installed my system, Carini, would NOT repair my unit, because they no longer sell Fujitsu systems (not that this is a valid reason, it's just the reason they gave). Do not call Carini if you have a Fujitsu mini split system with their name on it. Call Air Plus. read more

No air was blowing out of three of our house's air ducts. A tech came out and he quickly determined that the problem was within our walls, not the attic, and then he figured out which air duct line must be the problem and where the problem likely was occurring. He gave us a quote for the repair and we scheduled a date and time for a crew to come back. When their crew came back, they opened the wall and found a disconnect between where a 10" line connected to a 9" line. They fashioned and attached a reconnect, and that fixed the problem. Their techs are focused and get the job done. I like how they charge for their services. It saved me money. First, they charge you a set fee for "Level 1 service" (in our case, the tech who came to our home and figured out what the problem was). Then they offer you a quote for the next work, which in my case was a "Level 2". It helped that I had told them I would handle the wall repair myself. The total of their charges was much less than a quote I had been given from another company. read more

So I have an update to my review on this company! We originally used them to install a new HVAC system in our former house. Since my first review we moved, and discovered fine particulate dust literally COVERING the inside our furnace that appeared to have resulted from the HVAC system not being adequately protected when an investor remodeled the house we purchased. We were very concerned the furnace would blow the dust into the ducts and throughout the house. After fielding several calls from me to help me determine how to best resolve the issue, Rhonda and Tonya made and appointment for us with Andrew and Derrick to fully clean out our furnace and duct system. Like our first experience with Air Plus a few years ago, this company continues to be very customer orientated, professional, friendly, and most importantly, I feel like I can trust their technician's suggestions--and that is huge. We have 2 toddlers, and when I asked the technicians if they had fabric booties to cover the bottoms of their shoes while walking on our carpets, they kindly obliged. They were very respectful of my concerns, and took care when removing duct registers so as to not scratch newly painted walls. Air Plus will continue to be our "go to" for our heating and air conditioning needs. read more

With the summer heat looming and no ac on my town-home that was built in the 70's, I knew it was time to look into an appropriate ac system to feel comfortable in my home. Always having AC, in every prior home I lived, I tried getting by with an "open window here and a fan there" thinking that would get me by(which it does for many of us in San Diego) but there really is no natural breeze that can compare to ice cold AC. It didn't take me long to come across a company, that from my research, valued the customer experience and put the customer first. Me having limited knowledge on HVAC systems quickly led me to do a little research and I was able to find out that a mini split system might be the most appropriate solution to my home that has no internal duct work nor access to any attic space. Let alone provide cost savings through energy efficiency with a strong seer rating( I got the LG glass mirror finish and boy does it look nice, certainly would compliment many homes that may have some concerns with aesthetics that some of the other brands do not address well) My comfort advisor David Finnestad was able to answer all of my questions( and I had a lot) and walk me through my options in terms of understanding my needs and identifying the most optimal solution. He listened to my concerns of where I wanted these air handler units in relation to each "zone" that it was going to be in as i had 3 zones since they are placed up on the wall and jut out(in a pleasing way as my unit matches the color scheme of my walls). Living in a complex managed by an HOA, I also had to make sure i was considerate of the conformity of the neighborhood due to these line set covers that would be running around the exterior stucco of the home. The install team Andrew, Derrick, Ralph, Dorian and Jim did a very professional job on both, the exterior of the home making sure the line set covers looked as clean and as flush with the angles of the home as possible and also the interior of the home, being cognizant of all the dust and footprints that make its way into peoples home on a typical job and taking appropriate measures to keep everything clean. Overall, it was a true 5 star experience from start to finish. I will definitely be referring them(as I have noticed a couple of neighbors poking their head around my unit) whenever I can. I wish my pooch could have been a little more friendly but the install team took all the work in stride and even though he may have been growling out of his kennel, I am sure he's happy with the cool air just as well. Thank you again Air Plus! I look forward to maintaining my relationship with you for all my HVAC needs/questions moving forward! read more

Air Plus Heating & Cooling - LG Cool Mirror Finish! :) - Heating & Air Conditioning/HVAC Near Me - San Diego, California

Our 2011 Trane AC unit stopped giving us cool air on the holiday weekend. This company installed it so I called them and was thrilled they could have help arrive the next day. They came and in less than 30 minutes had the capacitor replaced. The cost was reasonable and we were happy to have their services when it was 90° weather. If we ever need them again, we will use them. read more

We had a somewhat challenging project and we're thrilled with the final result. We replaced our current HVAC system which was under performing with a three zoned Trane system, new duct work, and Trane CleanEffects - an air filtration system. The system is powerful, quiet and easy to use - we can even control the various zones using our Smart phones and the Nexia app. In the process of choosing AirPlus Heating and Cooling, we researched our needs and received five proposals. In the end, the most logical and best solution was provided by AirPlus. The team members who installed the project were knowledgable, friendly, and hard working. Rhonda was on top of all administrative matters and was a pleasure to work with. Jim and his team went the extra mile on many occasions. We would strongly recommend them to anyone looking for an HVAC system. read more

I am very happy with the heater I purchased. I really needed a new one and the one I got is very high quality .The installation took some time to do but was well worth the wait .The only thing I didnt know about was there was a coupon on line for 100.00 dollars off the unit ..I wish I had known about it when I bought the heater ..could have saved alittle bit of money ..but outside of that the whole experience was very well planned and things ran very smoothly. Thank you ..!! read more

Air Plus installed a new Bosch multi-stage heat pump for us last week. We met with several companies and ultimately decided on Air Plus. At our first meeting were impressed by Jim's (co-owner) knowledge of HVAC systems and his willingness to dig in the the specific details of what we needed (120V fane, wiring, airflow, etc). Other companies offered us a dual-fuel (gas and electric) system, but Air Plus was the only company we met with that could give us an all-electric heat pump to help us get closer to removing natural gas appliances from our house. Most of the other companies we met with were larger and sent sales reps that did not have Jim's expertise. We could not be happier with the results. Eric and Andrew did a great job with the installation and Jim was onsite several times during the day to oversee the work. Kim, co-owner, was also great and easy to communicate with. We are picky consumers, and this company really hit the mark - we are so happy we found them! read more

Kim came out to the house to give us a quote - she is friendly, professional, and very knowledgable about the business. She didn't try any high-pressure sales tactics, dealt with me straight, and answered all of my questions promptly. I chose Air Plus to install two systems (upstairs / downstairs) for me - two furnace replacements, two new A/C units, downstairs ductwork enhancements, and upstairs ducting replacement. Jim has mountains of experience and it shows in the install work. On top of that his entire install team was courteous and hard-working. Rhonda took care of everything else from incidental inquiries to explaining the inspection/permitting process to me. I highly recommend Air Plus Heating & Cooling. read more

I highly recommend Air Plus. Working with Kim and the other staff is a delight. Very professional. I went to them after Anderson HVAC said I needed a new heating system & quoted an enormous price. I called Air Plus for service. They promptly came and checking out both my heating and AC system. It was and is fine! So now I use them for my regular service appointments. I give them 5 stars...for great service, honesty, and professionalism. read more

Highly recommend for mini-split A/C. Jim really knows his trade, and thoroughly assessed the problem before formulating a plan. He gave an estimate (which he stuck to) and thoroughly briefed Andrew, who was also present, so Andrew could take over and fix the problem. Andrew fixed our ductless mini split in a fraction of the time it had taken another company, at a very reasonable and well-deserved rate. read more

Our home was heating/cooling unevenly and we decided it was probably time to find someone. Not having any stellar recommendations, I found airplus on yelp. Rhonda coordinated our appointment and was very informative. Unfortunately they had to reschedule us from last week as it was pouring rain ... to no fault of theirs. I was pleased that Rhonda called quite early in the day to let us know of the change. Also, our schedules are a but hectic so I was pleased she got us rescheduled easily. Dorian came out today-what a nice guy! He was in and out in an hour, respectful of our home and (strictly indoor) animals and answered questions we had. Luckily there were no issues with our system and Dorian showed my husband how to do some adjustments.... now our house is evenly warm at 70 instead of cool in the living room and roasting in the nursery. Nice staff & reasonably priced. Definitely recommend. read more

It has taken my husband and I almost a year to commit to getting air conditioning installed at our house. Dave Finnestad was very patient with us throughout the entire process and came back three separate times to walk us through our options on units. Once we finally committed - the installation was a breeze. The crew showed up at 8am on the dot and were finished, as promised, that day. Andrew and Dorian were extremely professional, courteous and fast. Worked all day to get the job done. The owner of the company Jim was onsite and helping right alongside the installers the entire day. Was very impressed to see such a strong sense of customer service. Happily recommend this company to anyone who wants a little relief this summer with a new AC! read more

Just had them come out during our heat wave. My wife and daughters are at home and the A/C unit went out. Topping 95 degrees, they were roasting! Air Plus came out (Jim) the SAME DAY we called them which was yesterday. He quickly fixed our drainage issue and then put in a new transformer. Much less than I had planned on spending (thank God) and very happy with the fast results. Highly recommended if you need quality work done without paying an arm and a leg. Thank you for cooling off my family! Henry read more

While we currently do not have issues with the AC unit they installed (not yet), I do have major complaints on how the 3 guys worked. If you hire them, please prepare your house to be ransacked by these people: 1.) They used all 3 of our bathrooms without asking permission and splattered urine all over the toilet rug. Disgusting! Being a human being, I understand that you have to void. What I don't understand is why none of them asked permission so we can tell which restroom is for public use. Not only they did this once but 5 times! Plus they had to come back 1or more times to our house, spend just 30 mins or so and use our restrooms again without asking permission. FYI: our house is NOT a gas station toilet. 2.) They used rugs to cover the area where the workers walk through. These rugs however contained dust, wood chipping, stucco residue, dried leaves etc and looked like they have not been washed or vacuumed for the time eternity! These rugs defeat their purpose of maintaining the area clean and may actually cause harm than good to whoever walks on them. 3.) They chipped huge areas in our hatch when they forced our old HVAC out and when they put the new one. 4.) One guy parked in our driveway (which we didn't mind). However, he left wrappers of food/blueberry muffins on the driveway. Do you expect me to pick that up for you? 5.) One of the guys was at our kitchen staring at the backsplash, sink, countertop, and food. There is no vent, thermostat, furnace or whatsoever in that area that had something to do with the work they are doing. He was there for about 10 mins and I finally walked to the kitchen and he suddenly rushed leaving. What the heck was he doing?! Need water? (He could have asked). 6.) Two of the guys were arguing. One telling the other: "Why the *uck did you do that!" They were also yelling while working even if they were only a few feet away from each other. Please do us a favor and leave your cussing and arguing exclusively at Air Plus offices. We are not interested with your Jerry Springer shit. 7.) When all the work was over, lo and behold you need to re-vacuum your floor and carpet because they only use a shopvac and leave over wood chippings that can be a pain on the soles of your feet. You also have to wash your comforters and other areas they dropped debris on. They just don't care. When all the work is done they are in a rush to leave. Do we want to be treated like kings and queens in our house when these Air Plus men are in our house? NO. What we only ask is a common decency a human being does to another. These people are by far the worst workers we ever had in our house! If you don't mind experiencing the above, then by all means hire these people. Good luck! read more

We chose to get an estimate from Air Plus because of the many great reviews on Yelp, etc. We were not disappointed. Everything was first class; from the estimate to the install. We also loved the fact that we were dealing with the Trane dealer. That's a brand we had heard of and felt comfortable with that. Jim, the owner, was onsite managing (and assisting) in the installation. The installers were prompt, courteous, capable. All in all, it was a great experience. We recommend them highly, and have to our friends read more

I have been using Air Plus Heating and Cooling for several years. The blower stopped working and I called them to replace it and do maintenance on both the furnace and AC. They were on time, COVID19 safe, knowledgeable, and did not leave a mess. The price was fair. Because my system is very old we also discussed replacing it should the AC compressor go out. They did not push me or try to upsell me. When the time comes to replace my Trane system, I will definitely call them. read more

I had an AC issue for the main living area of the house and I called AirPlus to come check it out. On initial appointment a nice service tech came out and try to resolve the problem. My wife asked as long as your here can you also replace a thermostat in the kids room. He said no problem and within 5 min replaced the kids room thermostat. He then proceeded to the actual job at hand: fixing the living room AC unit. After 2 hours of trying he was not able to determine the problem and indicated the boss would come out tomorrow to figure it out. The next day (Sunday) the boss arrives, figures out what's wrong (1.5 hours) and resolves the issue. read more

I turned on my a/c during this heat wave, and found it blowing warm air. Sitting in my condo at 82 degrees, I called about 6 other places. The soonest any of them could send someone was 3 days out. I talked to Kim, and she said she'd check if they could send someone out at the end of the day. They did. Omar had been on the clock for 11 hours when he arrived at the end of his day. It was still so hot out. He went right to work diagnosing my 30 year old unit. He found the issue was a blown fuse and a bad part. He had everything he needed in his truck and got my unit working again. All for a reasonable price, especially considering the last minute call for help. Now I'm chilling in a cool condo. Definitely recommend them! read more

I was very impressed with their work. Osvaldo and Andrew were on time, very efficient, and professional. They completely replaced our furnace which was 22 years old. read more

I had a wonderful experience with them . Very knowledgeable and helpful . They changed my old system and installed a new AC system and they worked through all the challenging rout and complications of an old ducking system . They started the work early morning and stayed up to evening . Same thing next day . The owner was at the job site all day working and his assistances were very knowledgeable and helpful and polite . They were very careful and cleaned after they were done . read more