I needed a root canal and a filling. Had to go somewhere else for it because of my TMJ. At their…read moreclinic I was initially quoted $1626 with insurance for the crown and the procedure. I got it done else where. A year later, I went to another dentist to ask if I needed a crown and they said no! They said the tooth structure was mostly intact so having a crown would mean removing a lot of the natural functional tooth. So happy I went somewhere else and didn't pay for an extra procedure I didn't need! In addition when I had my tooth extracted, it was extremely painful and I felt like they injured my jaw (heard glass shard like sound). Soon after I reported my concerns, the clinic banned me as a patient!

I've been going to Kings Dental for a years. I've always been treated good but last time I was…read morethere, they said that I needed to get a cavity fixed under my filling that they would have to make a new tooth and fix the which is fine and they quoted me after my insurance I would have to pay $42 they procedure and they told me to come back next week and I came back and they told me that they were wrong that I owed them over $500 I said no that you told me 42 that's why I did this. They said my only paid 50% when they thought it was gonna be 100 so is that my fault or their fault? As of today, I am no longer going to that dentist Montgomery and the one the I went to was in Mason.

Extremely disappointed with our experience at Riversbend Dental. My son needed his wisdom teeth…read moreremoved, and the office scheduled the procedure with an oral surgeon they selected -- never once telling us the provider was out-of-network with our insurance. We showed up thinking everything was covered, only to be hit with a $1,000+ bill on the day of the appointment. When I questioned it, I was told we'd be charged a cancellation fee if we didn't go through with it. So we were stuck -- no warning, no options, and no transparency. This is completely unacceptable. We trusted them to coordinate care responsibly, and they failed. If you go here, double-check everything they schedule for you. Clearly, they don't feel obligated to disclose important cost or insurance information ahead of time.

I mean overall it's a 5. Sure they have the occasional call off like any business. I think I can…read moreremember twice in 20 years having an issue. Once a reschedule because of a call off and once charged a fee for a no show cancelation on my part. Does it rub me the wrong way at the time? Yes but they are running a business so I understand you can't have people canceling all the time or they may lose money. I can only recommend to ask a lot of questions and do your own due diligence as for insurance coverage etc.. you know take some personal accountability. When you solely rely 100% on everyone else something will go wrong eventually. Recently went for a cleaning and needed a cavity filled. Everything was nice and professional from the hygienist Bethanne to Kelcey the assistant and the dentist Christine. I appreciate their camaraderie as teammates and their professionalism at the same time.

Hoooolllyyy cow! My very first visit to my new dentist revealed not 1, not 2, but 3 cavities on 3…read moreback teeth. I guess this practice was going to let it get to the more expensive crown route. Wish I would have left sooner like others I know.

the absolute best dentist office! everyone was extremely nice from the front of house to the back!…read moresuper clean and welcoming and the prices (non insurance) are especially amazing! i actually can't wait for my next dentist appointment which is a wild thing to think! everyone was so informative and helpful it was truly a top notch experience

I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

New patients: What's your insurance? After putting you on hold for 8 minutes was the first question…read moreI was asked. And He requires a cleaning $350+ with X-rays whether you want a cleaning or not. And will not see new patients without one or so I was told by the front desk staff. They gave me no option. And I've never heard of that at a dentists office if you need a tooth fixed or a filling and your having issues why not deal with the tooth issues then deal with the cleaning later I have had numerous bad dentists and was looking for a good one? She Was not nice about it either and could care less about my situation. It's all about those greenbacks, that's it I had them to give and they still didn't want my business she told me I was getting a cleaning or he wouldn't see me. Absolutely ridiculous to be talked to like a child. By the way if you don't have insurance they treat you like a looser what's funny is I don't need insurance I always pay cash and I can afford it but to be low rated by a secretary I don't think so.

The business practices of this dental office are absolutely terrible. They have little to no useful…read morecommunication systems in place, poor billing management causing years of delay in dental insurance claims, no appointment availability due to not enough staff and our regular teeth cleaning services were subpar at best.

The nicest group of people I've ever encountered in a dental office. Jasmine and Sarah? were very…read morecool. I don't need a lot of conversation to get things addressed and feel they sensed that in me and toned down their chatter. As a new patient they gave me the works using advanced technology that I've experienced the first time here at Oakley Dental Group. Dr. Pedram was very attentive and listened intently to my concerns and needs. I just hope they billed everything correctly as what I'm seeing on my Explanation of Benefits isn't looking too good. Upon exit I received a water bottle filled with dental essentials.

...took my teeth gave me a set charged me 998.00 My insurance said I don't pay anything!. They…read moreused all my benefit charge to the point that I didn't get what I needed.. 3months no cleaning said they going to call back. they need a new desk person. Get it together Money hungry Heathens. if it's anything else I can do I will. 3 different people in your mouth SOOO everybody got Paid...TRUE STORY. Take that practice elsewhere PS Was it worth it?

I am rating based on the consultation. My mother is significantly afraid of dentists. Dr. Pax was…read moreunderstanding and patient as my Mom had her visit. We didn't ultimately have services done here because her issue required skills this office doesn't have, however I greatly appreciated her care and concern.

Long story and several concerns. They did not tell me dentist I came there in beginning had left…read more Then mislead me to believe insurance would assist in coverage but they did not feel comfortable working with insurance when push came to shove. The dentists rotate thru so quickly I did not feel comfortable staying at this practice. Before one visit, young receptionist was bad mouthing the office manager out loud in lobby in front of patients, very unprofessional. The ladies that cleaned my teeth were always professional and thorough. That kept me coming back along with lady that checks you out was always very kind. I would not to recommend.

This dental office has permanently changed my life in such a negative way that this review had to…read morebe updated. I got talked into a consultation for crowns on my front 4 teeth - "to improve" my smile. Dr. M S played on an insecurity and I fell for it. Two days before the appointment I called to cancel. I had changed my mind. My gut was screaming at me to not do it. I told the office manager, Ms. M that I wanted to cancel my appointment. She said, "Sure, no problem. Can I have your name?" I gave her my name and she sucked in her breath dramatically and said, "Oh no, Michelle! You can't cancel. Dr. Marc has allotted 2-3 hours for you. There isn't enough time to get patients in to fill those slots. Why do you want to cancel?" I told her that I had changed my mind. That I didn't want to go through with the procedure. That I was extremely anxious and that my gut was telling me not to proceed. She said, "Why are you so anxious? Dr. Marc is one of the best. He does fantastic work and you'll be very happy with it when it's done." I started to cry. I told her I did not want to do it. She told me that I could not cancel the appointment. And against my better judgment I went to the appointment. That was the start of permanently ruining my teeth, my speech and my eating. My life has been turned upside down. The very first day when the numbing wore off I had searing pain in my teeth. I had extreme cold and heat sensitivity in my teeth. I was drooling and had a terrible lisp. I was told that it was because it was the temporary teeth and the permanent ones wouldn't cause a lisp and that the pain would go away with time. It did not. I called several times and had a few visits and many, many X-rays in the four month period after the first visit to get the crowns put on. Why? Because I was in so much horrible pain that I couldn't eat and I couldn't sleep. I was told that nothing was wrong. Well, I had abscesses! And my teeth had died because it had been left for so long. It took 4 months for them to find the infections and by then it took 4 rounds of antibiotics to bring the infections down. Which destroyed my stomach. I had pain up into my nasal cavities and cheek bones but I was told that there was nothing wrong with me for 4 months. I was then told that I needed root canals to fix the damage. Dr. M did the two root canals. And I still had terrible pain. I was told there was no reason for me to have pain and was being treated like it was all in my head. So, they finally decided to do a 3d panoramic X-ray. I had to see a specialist. I needed an endodontist and would likely need an apicoectomy. Surgery! I found an endodontist in my insurance network, since the one he referred me to and sent my X-rays to were not in my network. But they would not send my endodontist my X-rays. The X-rays were requested multiple times and were never sent. I had to go to their office and tell them that I wanted my X-rays for surgery. The endodontist said that there is significant bone loss due to how long the infections were let go in my mouth. Four months of ignored infections caused permanent bone loss. I had a new hydro-therapy procedure and the root canals redone. I was told that the root canals had not been done properly and the infection had not been properly cleaned out. I still had infection in my teeth 5 months on from getting the crowns. I have not had the apicoectomy. Yet. It is likely in my future because I still can not eat the way I used to. I can no longer tear or rip foods with my front teeth. I can no longer eat anything chewy or bite into things like crusty bread or bagels. And forget about ever biting into an apple again or eating corn on the cob. I still have pain in front teeth when there's any kind of pressure on them, ie - pushing with my tongue or my teeth coming together. It's been a year since the initial procedure and I still have pain. Oh, and I still have a slight lisp. Yep, at 53 years old I now have a lisp because of this dentist! I was also told that losing those teeth completely down the road is still a possibility. What a nightmare! Who wants to hear that they may lose their two front teeth! All of this has cost me thousands and thousands of dollars. When me and my family left this practice after what they did to me I could not get my dental records and X-rays sent to my new dentist. The office requested multiple times, and just like the endodontist, could not get them. I had to show up at the office and tell them that I wanted them sent right then and I waited in the office until they sent them over. If you value your teeth, your health, and your money then you should avoid this dentist office at all costs. My life has been permanently altered by this office and I will never eat or talk the same again.

I broke one of my molars and was in pain. After calling around to multiple offices (including my…read moreregular dentist) no one could get me in in a reasonable amount of time. Someone recommended Silverman and I called them, they were able to get me in right away. They fixed my broken tooth in less than an hour and were very upfront and transparent about cost. I also had to take an 18 month old with me to my appointment, and the whole office was so patient and kind to help out with keeping her entertained during the appointment. Highly recommend!