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    Mortgage One Group

    4.8 (16 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    Jun C.

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    10 years ago

    Great loan officers & staffs.

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    Review Highlights - Mortgage One Group

    Peter helped me through complex, challenging circumstances and made the loan process as painless as possible.

    Mentioned in 7 reviews

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    Pacific Bay Lending Group

    Pacific Bay Lending Group

    (54 reviews)

    Chris Alan at Pacific Bay Lending was a phenomenal lender. He ensured to…read moreKeep me posted every step of the way and made sure my loan went through.

    I'd give a perfect 5 stars alone for John Nielsen but this review covers the overall performance of…read morethe company. My first initial reviews for this lending company was really bad that I gave them 1 star because Sam & Matthew both made promises to me to give the money back I paid for the appraisal fee upfront for $500 but they both let me down. They gave me the run around day after day for weeks & later on ignored my phone calls, emails & text perhaps thinking that I'll eventually get tired bugging them for my reimbursement appraisal fee they promised for $500. I was very disappointed because I trusted this people and they show no credibility and integrity. I went on their website & found this John Nielsen's email & hoping that this person will help me. Within an hour, he responded promptly. He was very apologetic & asked me to give him the chance to make things right because that's what Pacific Bay Lending Co. is all about he said, they care for their customers. I wished he teaches those two (Sam & Matt) some work ethics and protect the good reputations of their company. By the end of the day, he let me know that the check for my reimbursement fee was mailed, and as a token for my patience, he gave a little extra for not meeting my expectations. He told me that I should expect it in a couple of days, and today Monday (from Friday) I received my check. I'm glad that my time didn't get wasted reaching out to John. I would recommend him to all the clients who's currently getting business with Pacific Bay. He's trustworthy and the pride of the company. John went above & beyond to solve the issue.

    Blue Financial Group

    Blue Financial Group

    (105 reviews)

    Working with Vivienne and Michelle throughout our loan approval process was great and we would…read moreabsolutely recommend them for your next home loan. We were initially paired with another loan officer from another company and we were frustrated with their lack of transparency and communication style. Vivienne, on the other hand, was super helpful, transparent, and great with her communication. We are so happy that Vivienne was able to step-in so quickly and was able to save us over $7k right from the first loan estimate. As first-time home buyers, we are very grateful for Vivienne's help navigating us through this loan process.

    We had an excellent experience working with Vivienne throughout the purchase of our home. From…read morestart to finish, she was responsive, knowledgeable, and incredibly organized, which made a complex process feel much more manageable. Vivienne took the time to clearly explain our options, helped us secure a competitive rate, and stayed on top of every detail to keep things moving forward--especially when unexpected challenges came up close to closing. Her communication was outstanding--she was consistently prompt and even responded outside of normal working hours, which gave us a lot of confidence and peace of mind during a stressful time. What stood out most was her ability to problem-solve quickly and advocate for us when timing became critical. We truly appreciated her professionalism, dedication, and willingness to go above and beyond to get us to the finish line. We would absolutely recommend Vivienne to anyone looking for a reliable, responsive, and highly capable lending partner.

    Dave Soza - Powerhouse Mortgage - Happy Cinco De Mayo!

    Dave Soza - Powerhouse Mortgage

    (83 reviews)

    Dave is the real deal! He got me and my partner pre approved after a good 1-2 hour conversation…read morewhere he never asked for any financials until we were ready! Which is a breath of fresh air considering as soon as you contact any lender, they won't give you the time of day until they see financial docs, which I understand but the way Dave worked. He wanted you to feel comfortable with him prior. The best part was is that everything that he said was exactly the same leading up to when we close our docs, which was our monthly payment plus the down payment, no surprises, and if there was, he worked with our agent to make sure that what we discussed was honored! It is now the new year and we celebrated in our new home. Thanks so much, Dave!

    Dave and his team were awesome. Same day I called we had an in office appt. That was nothing but…read moreeducation which I appreciated so much! On a Saturday morning nonetheless. After we were done going over all our options and all the info we decided Dave was our guy and we got our preapproval done with him on the spot and we were looking for homes the next day. It was seamless. He kept us updated throughout the process which made everything so easy. We never had a minute or stress. We never once signed something without getting a call to make sure we were confident and comfortable. The level of care and support was absolutely incredible. Thanks Dave!! BBQ at the house soon!

    Mortgage One Group - mortgagelenders - Updated June 2026

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