Amazing service, everyone was so nice and understanding, I took my truck in to get repairs after a deer decided to dart into the driver side of my vehicle the dents were pretty minor to the naked eye, apparently the rear driver side passenger door was pretty damaged and needed replacement, they did an excellent job dealing with my insurance,paint matching, and buffing out 10 + dents oh and they thoroughly detailed my work truck and let me tell you that boy was filthy when I brought it in everything was vacuumed wiped down and they had air freshener, which was a nice touch lol. I couldn't be more impressed with this business, don't let the insurance companies push you around and refer you to a three star body shop, take it to five star morts !! read more

The estimated six days for a fairly minor repair turned into 15 days without explanation. Won't pay their credit card fees, so it's charged to the customers at 3%. read more

They did a very good job on my car repair. I had 4 estimates and they were the only company that went up and beyond to return my car back to like new. They were the most expensive. They also were able to fix it within the month. Other shops were 8 to 12 weeks out for the repair. I would recommend them. read more

It's quite upsetting, however due to the geographical local of where I live and a series of unfortunate events like snowstorms, suicidal deer, and criminal acts, I've resorted to 3 separate auto body shops within the last year. Mort's Auto Body is second to none. Having gone to 2 auto body shops prior to Mort's, with underwhelming results, I wasn't expecting much. The went above a beyond my expectations with their professional, status updates, and managed to finish a week prior to the expected date. Additionally, they even replaced the tent on my windshield, which I never asked them above because one to the other two auto body shops said that's not their responsibility, but I can get the tent myself, give them the receipt and submit the claim to my insurance. Hands down, I hope I never have to use another auto body shop, but if I do, I'm going straight to Mort's. read more

So let's not talk about why I needed Mort's, let's just go on record saying from start to finish, they were friendly and efficient, dealt with insurance for me and did simply a great job on time! My 2017 Impreza didn't look this good when I bought it! If you need body work for your vehicle, this is the place to go! read more

I was in a wreck on 12/1/2020, they had my 2020 Subaru repaired by 12/9/2020. They are efficient and have great customer service. I would recommend them for you vehicle repairs! read more

My son's suv was t-boned and classified as totaled. Then Don took charge, had the wreck towed to his shop, and gave us a great price . The car runs and looks better now than before. They were friendly and available to answer our questions. Bottom line, this shop got us out of a big mess and we couldn't be more pleased. read more

Sadly, I had an accident and caused extensive damage to my car. I called Morts on a Sunday to tow my car to their facility. Not only did Morts keep me posted with regular updates on the damages and costs, they were in direct contact with the insurance company making all the arrangements for everything! Talk about no stress! I have more anxiety waiting in line at Walmart on a Sunday! Thank you for your efficiency from start to finish, your professionalism was unsurpassed and I would highly recommend you to anyone! Amazing service but hope I don't need your services again read more

When my small Subaru Impreza was backed into by the rear end of a small jeep with a very large tire on the back, that driver's insurance offered me two places to go for repairs. The closest shop was a 12 mi/20 min drive away. I called my insurance agent and he highly recommended Mort's Auto Body which is 1/3 of the distance/and half the drive time from my residence. Mort's was able to complete the repairs within two weeks of the incident and did a stellar job! I was even offered a ride from my house to the shop on the day of pick-up! Their customer service was off the top and I am so glad I took the time to call my insurance agent who opened the door for me to let Mort's do the job. Mort's is definitely my #1 recommendation for auto body work in the Carson Valley. read more

I have a 2005 Mercedes involved in a black ice accident that destroyed the left front fender and front bumper. My insurance company wanted to salvage the car and three body shops claimed that they could not find the parts to do the job. Not Mort's. They completed the job perfectly, found all of the parts, and did it for less than any of the other so called "business concerns'" bids. If everyone did business like Mort's the auto body shop business would be honest and efficient. I cannot recommend them highly enough. Unfortunately, a rare experience. read more

Had a truck door damaged. They fixed the small dents and painted the entire door. Silver paint is tricky to match. Couldn't look better!! They even completed it a half day early. Thank you! read more

We chose Mort's for repairs due to a parking lot fender bender based on multiple recommendations from friends and neighbors, and we're glad we did! The dent repair and paint are flawless, the car looks like new. Beyond that the team at Mort's provided great customer service from start to finish. We're thrilled with both our experience and the results, and are happy to recommend Mort's! read more

This is not the first time that Mort's has delivered excellent quality, on time and within budget. No hassles, no ups, no extras, no delays- just good simple honest craftsmanship. Their word is good. read more

Great team! Donnie quoted my work and said it would be done in four days, and it was. He was great at giving me updates. Honest pricing and quality work! They washed my car, it looks great and all the car sensors are working! Highly recommend Morts! read more

Very confident customer service. I appreciate the progress updates on repairs. Knowledgeable staff. Saved me money on costly repairs. I am very satisfied. I highly recommend Mort's valuable service for repairs. read more

We took our Toyota Highlander to Mort's when my wife backed into a car. She picked up the vehicle after a few days (good time), and I noticed that there paint on the rubber by the windshield. I started looking at other minor hiccups. The door didn't quite match up where it had been hit. That told me that they didn't get a new door or quarter panel for the front. I was very unhappy. The next time I GOT hit, I took it to another shop read more

This is the second time I have needed body work done on my RAV4. Once again, Mort's came through -- great price, service done on time and the repair is undetectable. The people are extremely friendly, very professional. When I got it back it had also been washed and looked great! Even though it is somewhat of a drive for me, I won't go anywhere else. read more

they took a month to repair my daughters car....then failed to tell her that adding oil before she took it home was not on the quote! If you HAVE to have your car repaired after an accident, please make sure all items are taken care of yourself. read more

Someone hit my car and left damage to the rear, and I chose Mort's to fix it. The experience beginning to finish was awesome. Not only is the damage completely gone and that area of my car flawless, but they took the time to detail the inside of my car and also fix a headlight without charging extra. The staff was friendly and patient with myself and my toddler, and to top it off my vehicle was ready to be picked up early!!!! They have earned my business for life, thank you. read more

It took four returns to get the panels aligned almost right on an OEM fender, hood, and facia replacement. Having to deal with a very unpleasant shop foreman who blamed the alignment problems on the parts instead workmanship. I don't like being screamed at for insisting that work be done right. read more