Vanity counter tops have no warranty. Our contractor recommended getting the vanity from here. We…read morealso purchased a vanity top. After less than 6 months the vanity has cracked. The Home Outlet will not replace the vanity and states that it had no manufacturer warranty. We also had trouble getting the vanity because everything in the store was damaged. We should have taken this as a warning. I recommend staying away from this business and it's poor quality products.

I purchased a fixer upper in North Carolina. Greensboro area. Went through 4 months of remodeling…read morebetween Lowes, Home Depot and finally finished. I stumbled across this place trying to find the Big Lots on Gate City Blvd (found out Big Lots had closed and moved). I walked in this place since they were next door and let's just say I wish I would have known about this place before my remodel. They carry kitchen cabinets in stock (plywood built) and give 10% off for veterans.

My experience with Floor & Decor in Greensboro was none short of phenomenal. I was in that store…read morejust about every other day for a month while working on my project. First the designer JJ, gave me some great pros & cons to the color pallet and materials that i had chosen. I greatly appreciated his expertise. Annette and Lynette were so very accommodating in the pro services area of helping me to get my product scheduled and loaded. There was also Tiffany who helped in many different areas. She was strategic in doing whatever was needed to complete the job with haste and a smile. These people worked so well together to give me a phenomenal experience. They honestly acted as if they loved what they were doing and cared about the customers experience. This is exemplary in "How To Get Your Customer To Return". Thank you all!!

I would like to recognize Kelsey for her outstanding assistance in helping us select tile for our…read moreprimary bathroom. she was knowledgeable, patien, professiona, and make the entire process easy and enjoyable. I would also like to commend the entire Floor & Decor team for providing exceptional customer service throughout our experience. Every interaction was smooth, friendly, professional, and genuinely helpful. it's rare to encounter such a constantly high level of service from an entire staff. I can't say enough good things about everyone we worked with. kudos to Kelsey and the entire team for making our experience such a positive one. Your commitment to customer satisfaction truly stands out and is greatly appreciated!

I went in to buy a $500 expresso machine. And not one idiot employee could or wold help me…read more Total morons

Go in and ask for Shaun for all your bedroom needs a fine young gentlemen who knows what's what for…read moreevery bathroom bedroom for windows got me squared away when I walked in and felt so over whelmed. Very hard worker who knows his store. Love this bb&b

I am loving my kitchen countertop. The in store experience was great! They answered all are…read morequestions and let us look at all the options and were not pushy. When we decided on our material they keep in touch from the store and the guys who came and measured, took out the old countertop, and put in the new were all professional and friendly. Very happy and would use them again.

I was very disappointed with the product I ended up purchasing. It looks pretty but is not an…read moreappropriate surface for the use. The salesperson should have given better explanations of the product durability. She was clueless and not at all educated in how to advise/recommend. I thought I bought granite, but it was a "hybrid". Truly not suited for a kitchen that gets lots of use. Cracks and chunks and chips on the edges. I called and expected them to service the issues, but they wanted to charge me to repair the damaged edges in under a few months!! I have another stone project and will not return!

I cannot say anything about the work this company does because I did not use them, but their…read morecustomer service is horrendous. I walked into their showroom and immediately asked if they sold to the public. They assured me they did and I proceeded to tell them I was looking for custom cabinetry. I was they would be with me shortly. No one else was in the showroom. After a 30 minute wait, I decided to leave because they were standing around and never assisted me. On my way out, I was asked by the same woman what I was there for and again, told her. I told her I had waited long enough and was going to leave and she became extremely sarcastic with me. I would never recommend this place to anyone.

From the owner: Our goal is to provide each customer with products and services that exceed expectations. We do…read morethis by listening to the customer and developing an understanding of their particular needs. Serving the Triad community since 1973, Carolina Kitchen & Bath, Inc. is committed to providing its customers with a superior level of quality and service. We carry products only from manufacturers providing a high level of customer service that matches our own. By employing our own full time installation crews we can guarantee that each job is installed to our exacting standards. Each of our designers has, on average, 14 years of experience allowing us to help you create a kitchen or bath that is both aesthetically pleasing and functional.

I wish I had checked all of the reviews on the Ferguson's home store. Buyer be ware! The sales…read moreperson I worked with was not knowledgeable and ordered the wrong version of microwave with my appliance package. once everything was installed, they will not exchange it for the correct item. They made no effort to correct the situation. Will not use Ferguson's again!!

We ordered a $30k+ kitchen package to include Wolf & Sub-Zero appliances. We had to wait over 18…read moremonths just for the orders to "arrive". So, you're telling me, that it takes every contractor, home builder etc. 18+ months to receive appliances?? My gut was telling me that we were on the back burner (pun intended), while the builders etc, were getting product in a more reasonable time frame. Moving on...after the grueling 18+mo wait our appliances finally arrive, yay. Much to our chagrin, the Wolf stove is damaged! Jane's (sales lady) solution was to send out a repairman! Now remember, I just spent $30+k on these appliances and they want to now sale me junk that's been damaged and act like everything is square. This after we insist that they send a new one out. In the meantime, we are still without a range and await Jane's ruling on the matter. I always tell my kids, learn from others mistakes. People, please learn from my mistake in dealing with these clowns. Buyers be extremely cautious. I don't even like giving 1 star on this review. There are other options out there, use them!

Austin,Steve,and Carl are exceptional installers my new bathroom exceeds my expectations. quality ,…read morevalue, service everything about this installation was stress free I want these 3 back for my next project they did a great job ! my new bathroom looks amazing can't say enough good thinfs about these guys an, the quality of the job they have done!! Great Job West Shore homes of Winston-Salem/Greensboro

I called WSH for a quote for replacing/repairing my front entry door . Dude comes by, looks into…read morewhat I want and needs done. After the long spill about WSH, materials used, workmanship, manufacture's warranties the long awaited quote of $26k was introduced! If I decided before a certain date, and with certain discounts; he could get down to about $18k. One discount would be for having a yard sign placed. He even called and seemingly got his manager in on the process. Felt just like being act a car dealership. Agent even mentioned he and his wife had work on their home door; said it cost over 30k!! Do not use!! My latest and probably last quote found is under $7k! WSH wasted my time and theirs!

Order not in on time. What was order to what was installed was incorrect…read more Lacked professionalism when asked about it. Too many other places to get cabinets and countertops from. Do yourself a huge favor and go elsewhere. Will be less headache

I had kitchen counter tops and a customized granite sink installed in September 2017. Prior to…read moreinstallation everything was 5 star. They had all the right answers. Install was done on schedule. After installation there has been zero response from the company. I have 3 places I think are minor and could be fixed or smoothed out but no one will come look at it. The back splash is 1/4" higher on one wall then the back wall where it makes its turn and is noticeable. Also the back splash is a 1/4" short on one side and not the other with a chip knocked out of it. I have called three times and been to the office twice. Keep telling me we will call you. In December was told too busy to come out until after new year, its now January 30 and still can't get a service call scheduled. Work is not that bad just need a little after the payment service.

Bill and Jennifer were great. They explained their process, and followed through. They…read morecontinually communicated the status of our project and they delivered the cabinets in 8 weeks as they promised. Their installer Robert Myers was super! The quality of the cabinets were great and were highly satisfied.

We had a great experience with Emerald Pearl Kitchen and Bath for our new kitchen countertops. The…read moremeasurements were done with precision and the countertops were installed within a 2 week time period! They look great! Also, Jennifer was an easy staff to communicate with from beginning to the end!

Helio and his crew did an excellent job of installing our quartz kitchen counter top. The seams and…read moreedges are perfect. Great job, we would definitely use Emerald Pearl again.