I really wish I could leave a lower rating. I am finally washing my hands of this company. I end up with a new rep every couple of months because they leave due to their unhappiness with the job. I was supposedly serviced within the month and my tanks are empty and nozzles lying on the ground where they have been for months. No one came out to my property. They want me to upgrade my system and I told them no until they can show good customer service. I am finally calling tomorrow to official stop service and get a refund on what I paid and the annual service they have NOT provided for months. Definitely look elsewhere in the Charleston, SC area. The only time I had customer service was from the last time I left a bad review. That was 3 reps ago....... read more

I would love to rate the system but I can't even get anyone there to set up an appointment for an estimate. I have completed there form 3 times on their website and not one call or email. Guess they have enough business. read more

I had the system installed about 6 years ago at a cost of well over $2000. Its really just plastic tubing and nozzles spaced every 4' or so. it also has a barrel for fluid and an electrical box/controller. Took a couple of hours to install. All worked fine (although mosquito removal efficacy is dubious) until the wifi module stopped working. They tried to blame my wifi (was not the case) as they could not get it to connect. They changed the wifi module and that worked for a while ...until it didn't. I got fed up with constant service requests so i cancelled the $100 per month contract (they top up your fluids and do a routine check on nozzles etc) and decided to buy fluids myself. I asked the company how to change the spray timer on the unit but they wouldn't tell me unless I paid a $100 fee for a techie to come out. Kind of shady business that do this as they are forcing you to lock in to their business forever or be left with hardware that you cant do anything with. I can't recommend them as their customer service is very lacking. If you stop paying the $100/month they just dump you even though I have paid $10k over the 6 years. That means nothing to them. Beware. read more

Florida installation: Our installation was completed by Rick whom normally is in the Tampa area. First he was a pleasure to work with. He reached out each day on his way to notify me of his ETA. Which was awesome! He was always very helpful and had a great attitude. At one point we needed technical help and he took it upon himself to contact a manager for us. His care and dedication to his job is spectacular. Thank you Rick!!!! read more

This company used to be good when it started. They are horrible now. They have no communication between the scheduler and the people doing the work. It's all contracted out so you never know who you're getting or if they even know what they are doing. The management team never replies back to you. Any issues takes months to get completed. Horrible service! read more

We started off with fogging service that probably gave us a 50% reduction in mosquitos. We moved on to a fully automated misting system that probably has reduced the amount of mosquitos 30-50% compared to no treatment. Salesperson was very nice and professional. The install was scheduled only a week out, even in the busy season which was good. Install went very fast, maybe 2 hours. However, some of the tubing was installed in different areas than we had discussed in the consultation. In addition, the color of tubing installed did not match my fence or most of my deck, like they had showed in the sales pitch, instead they just installed black, which looked very bad. I emailed them to resolve the issue and they agreed to fix it with no questions asked which was great. They scheduled a time to correct it, I took time off work to be here and no one showed up the entire day. No one called to warn me, I had to reach back out. They rescheduled again for a few days out to send someone. Same thing, I stayed home to make sure they corrected it, and no one showed up. Finally, on the third attempt, they came back and changed the color of some of the mismatched tubing they had installed. Everyone I dealt with was extremely nice. We still are spraying with off and using citronella spray after two weeks of having the system, which is pretty frustrating. They, claim to reduce mosquitos by up to 99%, but that is far from our experience. read more

I had my yard sprayed on Friday this is my first service Sunday we were outside and the mosquitoes were eating us up. I called today to let them know we can't enjoy the yard I need a return visit a call back or something. These bites are not what I paid for read more

MosquitoNix Mosquito Control and Misting Systems - Pest Control Near Me - Austin, Texas

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Anyone who has left a negative review - gosh! I can't even fathom. The Austin franchise is awesome. We went big with the mosquito spray system - pricey but worth every single sent. It is the only way to be able to go in our backyard. We liked it so much and the technicians who service it, that we added on quarterly pest control as well. The techs are friendly and punctual and it's all just an easy, reasonably priced service we couldn't live without. read more

They charged me for a monthly service that they never did due to our pool being built. I've emailed and asked to refund this charge 5 times and never received a single response. They are stealing money from people. I will be contacting my district attorney to see if there is any legal action that can be taken to prevent this theft from happening again. read more

Anthony was very professional, answered the few remaining questions I had and promptly got the job finished. Nothing but high praise for this young man. read more

I spent $8000 for three systems to cover 2 1/2 acres. I pay over $400 a month for full service and necessary repairs. Have used their service for over five years. Over the last few years I've had numerous issues. Tanks left empty, techs failing to set timers and return equipment to original condition after maintenance. Head replacements have been sporadic. A leak in one of the zones was finally detected but has been sitting untouched for months. Calls to the office have been unreturned. Numerous excuses for not correcting the leak. Beds torn up and with exposed wires/heads. Needless to say, we've had mosquito issues for the last few years do to this incompetence. Field supervisor was contacted also. More excuses. I've asked repeatedly that these issues be addressed but my requests have fallen on deaf ears. I think it's now time to move on.... read more

We are super happy with our service and love Tyler the service manager in Dallas. He has done a great job and even offered to fix our fence gate for free because it looked as though someone kicked it in. Have not seen any mosquitos... very satisfied l! read more

Timely, great job, very pleased with their service. Would definitely recommend them! They responded quickly to my inquiry. read more

We have been clients for 11 years. Mosquito nix values their customers and strives to take care of them and offer them the best customer service. read more

Matt has been out before. He is professional, proficient and a delight answering any questions. Couldn't be more pleased.

Stay away from this company. I purchased the misting system from them. Part of the warranty is they will come out and service your unit quarterly. My first service was due in Dec 2021. They charged my card for the service but never came out. You cannot get anyone to answer the phone unless you go through sales and act like you want to purchase their system. That is the only way I have been able to talk to a real person. The only problem then is, nobody will call you back. I have called FOUR different times requesting to speak to a manager and I have yet to get a call back. I will be contacting the Attorney Generals office today to see what I can do. Unfortunately, I am seeing post now from other people with the same complaints. WARNING...DO NOT DO BUSINESS WITH THIS COMPANY!!! read more

We love MosquitoNix. The technicians are always very professional and there response time is amazing. That being said - of course we still see a mosquito here and there but they were very honest when we got the system installed and said we could expect it to get rid of 90% of mosquitos - which for the most part is accurate. read more

I just had the system installed today and was very pleased with the techs. They were very kind and courteous. The nozzles are nicely placed and hidden well. read more

Great job. Very personal and attentive., would like to have him do all my service, if possible.

Eddie arrived on time, talked through some options for system start up, and quickly did his work properly. This is now year 4 for our use of Mosquitonix, and every year the techs and their customer service seems to improve. I love working with the Mosquitonix team. read more

The service technicians are always professional and mindful of schedules and house pets. They are always a joy to work with.

The service and communication from their team has been outstanding. It took a few trips and adjustments to get it catered to what my backyard needed (my backyard is 1/2 acre) and they were very responsive and determined to get it set up just right for our family. We love to entertain with pool parties and cookouts and since having this new system installed I have not had to fog my backyard once and the mosquitoes have pretty much all disappeared. I highly recommend this service. read more

I've used this service for mosquitos and pest control. They always get the job done well. Mosquitos are terrible in our back yard and if they have to retreat they are happy to make those arrangements. read more

At some point the original company was acquired by a larger corporation, and the quality of the service dropped dramatically. Quite often the technician who comes to service my system misses something, like a fallen riser or a clogged nozzle, and I have to call to get someone to come back out. They switched from an all-natural repellent to some kind of hybrid artificial/natural compound without notifying their customers (I only knew because another reviewer mentioned it, and I checked my invoices to confirm). They have also raised their prices twice without any notification; I was simply billed a larger amount. By now there are a number of firms offering this kind of service, and I would definitely check them out before settling on MosquitoNix. UPDATE: I received a call from the local owner, Josh Wright, the day after posting this review. He was very accepting of and responsive to my criticisms. Apparently he has only been in his position a few months, and he sounds committed to giving customers good service. I will be in further communication with him and will update this review again. read more

Mosquito Nix is a great product and service.

I have been a customer off and on for about 7 years. It used to be more effective with the mosquitos, but this time around I had to keep calling for them to come back. Then, they kept not showing up when they said they would. Then, when I called to ask, they were like, "oh, yeah, looks like someone moved your appointment. Wasn't me though." So we would reschedule, and the whole thing would repeat. Meanwhile, we would get eaten alive by mosquitos. Do not recommend this service. read more

I purchase a fairly expensive (~60 nozzle) system for my new home. I've owned a mosquito mister system at my previous home, and am quite familiar with them. It didn't bode well that the young man who installed the system was fired midway through because his boss didn't think he was doing a very good job. But supposedly, they went over the system to make sure it was up to snuff. But after about a year of use, I just didn't feel that I was getting a sufficient decrease in my mosquito problem. And when the system would turn on, I just didn't seem to get much in the way of the misting. I started digging up the system and found to my dismay, that many of the risers were improperly installed with the PVC tubing being kinked in so many places throughout my system. They use a system where they would drill a hole at the bottom of a piece of copper pipe and thread the tubing up the pipe to create a riser. What they don't tell you is that the tubing will kink almost every time at the point where it enters the copper pipe. I ended up spending several days off having dig up most of the system, replace almost all the risers, and a great deal of tubing myself, spending several hundreds of dollars on new riser kits, nozzles and tubing. This particularly is irritating after spending a few thousand on the system in the first place! I did end of calling MosquitoNix to complain and tell them of my experience. I really didn't know what their response would be, if any, but the representative did promise that the owner would call me back. Well, a week later, no response from the company. I'm so glad that I didn't get a service contract from this company! Save yourself a significant amount of money, time, and hassle. Find another source for your mosquito misting system. read more

I got an online deal for one free service and with the West Nile virus threat ... Decided to give it a try. The staff on the phone were very helpful explaining the different services. I opted for the non permanent service. They came and fogged all the shrubs EC , put granules in grass and dunks in fountains. I have not seen a mosquito since! I can be out in garden at dawn or dusk!!!! Highly recommend this service! read more

OMG I love my system! It has saved me and also deters flies! Incredible customer service! I have had this for two years and am so happy!

Dealing with these people is like something from a Seinfeld episode. Save yourself the trouble and go somewhere else.

I paid $3000 for set up and $90 a month for several years. The effectiveness was mediocre, and service spotty. When I got better and cheaper service from another company spraying every 21 days, MosquitoNix charged me $166 to come back and retrieve their equipment. Other companies offer better service and effectiveness at less cost and hassle. Shop somewhere else! read more

They did an awesome job at our home this week. Showed up on time, were careful laying & burying tubing in our garden & really seemed to care & take pride in their work. Oh & no more bugs!! I highly recommend the misting system. read more

Have been a Mosquito Nix customer for 8+ years & very pleased with the service & our system. Josh called to confirm appointment, arrived on time and made repairs that we needed. Will continue to be a satisfied customer. read more

I bought the groupon with very high hopes. Unfortunately, it took a month to get an appointment. When I called to confirm they had no record of my appointment. They finally booked me again but got my name and address wrong. Finally a full month after I first called they treated my yard. We were really excited at first because we had much fewer mosquitoes but one week later our yard was full of mosquitoes again. I called mosquito nix an dithery told me they don't guarantee the service. They might be able to guarantee it if I were a real customer. Such a shame because I really wanted to become a "real customer". Bottom line--not worth it for a week of no mosquitoes. read more

This was one of the worst experiences during my time as a homeowner. All I have to say is after repeated issues and a heated phone discussion, the owner called me a "loser!" What kind of business personally attacks their customers and calls them a loser. Also, the service was over $2,000 just for installation. Save your time and help me put this guy out of business. read more

These guys are greenwashing. They claim to use pyrethrum that is produced by the chrysanthemum flower naturally. This is NOT true. I had them send me the MSDS sheet and turns out the main active ingredient is Bifenthrin -- a type of Pyrethroid. Pyrethroids are a synthetic (NOT natural) insecticide. While I was insisting on a refund they went on about how their product is organic. Yeah, so is dichlorodiphenyltrichloroethane (DDT). Just because something is an organic compound doesn't mean I want my two year old rolling around in it. I'm not saying their product is as dangerous as DDT, but I am not a fan of someone who says they're selling something different from what they are. read more

I have used mosquito Nix for years. I had my system serviced today and Robert checked every nozzle on my property, replaced some and even had to get a ladder to reach nozzles I have in an oak tree. This company is the best. If a problem comes up before their monthly visit, a quick call is all it takes to have my system working great again. Throw out those sprays, stop putting chemicals on your skin. Let mosquito Nix safely control those pests. read more

Whew! We purchased a Morgan's Deal to try out services for pest control with these folks and were really surprised to actually experience and INCREASE in bathroom ants after our treatment. Upon contacting the company, we were told that an increase a few days after treatment was typical and we should wait. When I called back today, I was told I waited too long to call back?! Boo on the complete inefficacy of the treatment and then boo on the ambiguous return call window limits that were not communicated. :( read more

Great customer service. We have used them before and it really works getting rid of the mosquito. With all this rain we need it!