Anthony always addresses any pest problems we have. He alerts us that he is on his way and the…read moreoffice lets us know days in advance that they will have someone out our way. We are pest free for at least the last 5 years since we have been working with J&J. Thanks a million!

Been using J&J for years for quarterly pest control. Never had any issues. Their technicians are…read morealways friendly, polite and do a great job. Jose is the man! Office staff is great to interact with too and I feel their prices are very fair for the quality provided. Highly recommended.

Nate was knowledgable and totally candid about a wasp issue we have. What I also appreciated was…read morehis statement about giving every recommendation as if he were treating his own home. What a refreshing and impressive customer service experience. Thanks, Russ and Yvonne Kyler

We moved into our home near Lake Travis on April 1 and signed up with Justice Pest for all the…read morebells and whistles -- including their extra mosquito service -- expecting reliable protection and peace of mind. What we got instead was a complete nightmare. From the first visit, things felt off. The technician was in and out in record time. When I asked about the mosquito treatment, he literally said, "I'm not sure it's worth it to treat for mosquitos because of your property and the trees, but if you want..." Uh, yes -- the trees and the setting are exactly why we need it! That should have been the first red flag. After the initial treatment, our yard was still covered in spider webs -- all over the door frames -- and I found an expired wasp nest under a light fixture. Gross, but I figured maybe that's just Austin. (Spoiler: it's not.) To make things even more confusing, they told me the previous homeowners had also used them for treatment. How!? If that's true, why are there webs and nests everywhere? Why does it look like the place has been ignored for months? That comment alone made me seriously question what they actually do during visits. Three weeks in, I lifted a tennis racket in the garage and a huge cockroach fell out. That was it. I called, and they sent the same tech back. When I told him what happened, he looked me in the eye and said: "You live in Texas now. This is normal. You'll see them, even inside your house. If you keep calling me, I'll put you on a blacklist." Excuse me? That's your professional response? He sprayed again -- quickly and half-heartedly -- and left. I hoped it was resolved. Nope. When we moved here from LA, we both got brand-new cars -- year 2025, never owned -- parked in our garage. Soon after, I noticed spider webs inside my SUV. Took it to get professionally detailed. The webs came back. Looked closer at the garage door inside -- egg sacs and webs everywhere. I was still paying $89 a month for this "service." And then the final straw: driving this morning, three spiders came down from the ceiling of my car while I was behind the wheel. I nearly swerved off the road and went into a full-blown allergy attack. I cancelled Justice Pest the moment I got home. Pure laziness. No follow-through. Zero accountability. If you live in the Lakeway area -- save yourself the stress and do NOT use them. I've switched to Austin Pest and finally feel like someone is taking the job seriously.

I really didn't want to have to write this review because David is SUCH a nice guy; but now I too…read moreagree with previous reviewers about his lack of response and follow through. Some red flags: There's no contract with Dave. He undercuts his competition with very fairly priced bids, but I remember when I agreed to write him a check for a year of service, he said you just have to trust him and yourself to be a good judge of character (which I do!). He was really on the ball at first. But things started to slip a month or so in with missed or late meetings; slow response to texts or phone calls and excuses. Lots and lots of those. Which I get, I have two toddlers! #life We've made it about 9 months into our "contract" year and I've completely lost touch with him. He was able to trap the rats we had in our attic, and seemingly reinforce barriers outside - but it's going to be a continual grind at our house (as in most in Austin) to continue to defend/protect. I have several friends I had recommended him to since this is such a common issue in our neighborhood/area but without the consistency and follow-through, I no longer think I can recommend his business.

I've had some good experiences with Dave/Monarch and some bad. I messaged him in December 2015…read moreabout getting my attic treated for squirrels and he missed the appointment because of an issue with transportation. This first missed appointment I understood, and the next time I asked when he was going to come seal my chimney etc, he said it had been done already. Not terribly clear with communication, but the price was pretty good and he did as he said. At this point I'd have given a 4 star review. Starting in June I messaged him about hearing things on/in my roof, which would be covered by the year warranty he gave me, as well as asking him to look at whether there were hornets making a nest in my attic. It is now September. I sent several emails that weren't answered, and there was one day I stayed home from work to show him the area I was concerned with, because he said he'd be there, and he never came by. I tried once more to schedule a time and that didn't work. At this point I've given up, and want others to know the issues I've experienced. Dave is very kind, seems to know what he's doing, and his prices are good. However he isn't good at communication or meeting expectations he's set. Update - after I wrote this review he wrote me asking if he could come out and resolve the issue, which is good follow up on a review. I chose not to do so since I still don't have faith in him meeting the expectations he's set, however I respect that he wanted to make things right.

Mike was honest, reliable and arrived early. We had previously contracted with Terminix who sold…read moreus on a $4K rodent exclusion plan. Terminix did a great job of selling us the plan but has been completely ineffective since then - it's been 2 years and we still have the exact same issues with mice.

During the cold snap we had a Raccoon set up home in our attic. it also brought a skunk smell as it…read moremust have been sprayed. I called Critter Ridder twice as I was anxious to have the crittper removed. This was during the week during business hours. 4 days later and still no return call. Then called Jesse's Critter Removal. He answered the phone and within 2 hours he was at our house with his crew. They spotted the raccoon and went about closing access points leaving one with a 1 way gate. He placed a remote camera on the exit and that night Rocky left the building. He came back yesterday and permanently closed all of access points. Jesse has a 2 year warranty and I could not be more pleased with his work.

I had used Chem-Free before for a different service and like how they use more natural products for…read morepest control. I needed them to take care of some German cockroaches who came in from a houseguest's things. It's a special treatment needed and not like regular pest control. I think the cost was about $350. They've come back 3 times so far every two weeks.The cycle for roaches is that quick and some of the treatment is to use the gel to bait them and they go back to the nest with it and it makes them sterile. I hope we are finally successful now in getting rid of these bugs. The tech treated on the first visit all around the perimeter of the house and then came inside and sprayed in the main areas where they were and also put gel and boric acid in strategically placed areas like the kitchen outlets and underneath kitchen appliances. It's been over a month now and all I've found are dead roaches. I have cats, so they were put in a bedroom away from the spray for several hours just to make sure everything had dried and the air was clear. The multiple treatments appears to be successful but those roaches are sneaky. I cleaned out all the bottom cabinets and washed everything and put small appliances out on the deck for 24 hours in case they were hiding in there. They will come back again if needed as part of the treatment if needed but it'll be to add gel and boric acid and not anymore spray. I think it's for two months guarantee and then it'd be a regular treatment overall at the quarterly treatment. No contract was needed. The technician has been very accommodating and informative about what was being used. I'm pleased with it and well worth it to call in the professionals for this. Roaches crawling over who knows what is so disgusting and my sprays and traps weren't doing the job properly. It gives me peace of mind to know that bugs haven't been near where food is for us or the animals.

We have dogs so a chemical free approach to the fire ants we had was necessary. Julia Lombardo is a…read morevery skilled and knowledgeable service provider. She has great energy, is really effective and provided a thorough sweep of the lawn and took care of the ants. She even came back as a courtesy to remove a wasp nest.

great service, they are responsive. I heard noises in the attic and they came out right away. Even…read morethough they didn't find anything, they left traps and came back a few days later to check. We also get quarterly spraying done, the techs are always friendly and respectful and do a great job.

We heard about this company from our friends and have been very happy with them. They have been…read moreaccommodating to our requests, and the treatments are effective as we typically find lots of dead bugs outside which may have otherwise made it into the house. Very few bugs make it inside despite a gap on one of our doors that we need to get fixed. The guy with the longer hair typically is the one who does our house and he's friendly and professional.

I'm very pleased with the service received from this company. They always let me know ahead of time…read morewhen they're coming out, and the technician sends a text when he's on the way with an ETA. He's always on time, and he does a great job. He asks about any specific issues, then lets me know when he's finished and tells me what he did. Prior to the first time he came out, I had an on-going, extreme problem with fire ants in my yard. They were everywhere, and I'd tried many methods to get rid of them, and none of them worked. I haven't had a problem since Christopher came out that first time. I signed up for their quarterly service. I highly recommend this company.

Called regarding pest control as I'm new to Texas. They were very helpful on the phone and…read moreanswered all my questions. A few days later Chris arrived and he will be my regular technician. He was great, very friendly, informative and he explained everything he was doing and was patient with more questions I had. No contract required but I will definitely continue using Care Pest Pros. 5 stars for sure!!!!

Sam is great! Aztec…read morehas helped us with ants around the kitchen sink, cockroaches left behind by tenants, rodents in the attic, and springtime fleas and things in the yard. Never a contract, just treatment that works. The ant and roach treatment included followups for a period of time if needed, and I think I had them do a second application for the ants. They have my loyalty for life after getting rid of those roaches as fast as they did. If you are a DIY type, they will suggest things you can do to prevent problems going forward.

TERRIBLE. Trust me. If you have a serious pervasive ant problem don't use this place. I had to have…read moreBulwark come and get the job actually done a few weeks later. They refunded me as I was going to dispute the charge. So far Bulwark put down all the right stuff in ALL problem areas. Aztec missed a lot. I'm from NY and just telling you like it is. This was months of frustration.