We've been very happy with Gus at Bulwark! Living in Texas, mosquitoes and flies can make it hard to enjoy being outside, especially with dogs, chickens, and time spent in the backyard. Since starting service, we've noticed a significant reduction in both mosquitoes and flies. Gus is always professional, friendly, and takes the time to answer questions and explain what he's doing. He's reliable, thorough, and genuinely cares about making sure the treatments are effective. Totally worth every penny! It's been nice being able to spend more time outdoors without constantly swatting bugs. If you're looking for someone knowledgeable and dependable for mosquito and fly control, I highly recommend Gus and the team at Bulwark Exterminating. read more

After cancelling my last 3 appointments with Bulwark and clearly stating that we would call back to reschedule once our schedules were more predictable, they still showed up at our house today with absolutely no appointment scheduled. Normally they send a very last minute notification right before arriving, which is already frustrating and not enough time to prepare, but today there was no notice at all. Our dogs were not put away and suddenly there was a stranger in our backyard unannounced. Thankfully we were home because our dogs could have gotten out or potentially harmed the technician. This was completely unprofessional and honestly unsafe. Customers beware if you value communication, scheduling respect, and basic courtesy before someone enters your property. read more

We used Bulwark for termite protection and pest control for 6 years. We only stopped our service contract when we moved into a rental. Timely and accommodating service was always provided. read more

Jonathan R came out today and wowed us. After hearing about the issues we've been battling, he provided a meticulous inspection of the home and took time to answer questions that I'm sure he gets all day long. Within minutes, he pinpointed the source of our issue and took great care to make sure we aren't surprised by unwanted guests/roommates. It's easy to see why so many of our neighbors use Bulwark. Very pleased, and hope Jonathan will be our tech moving forward. read more

We've used Bulwark for over 10 years and always had a great experience but Jonathan R treated our home today and went above and beyond. He literally power washed our trash cans bc we couldn't be bothered to apparently and had a maggot farm inside of them. He treated that and tackled a huge wasp nest in our pool toy box, which barely even qualifies as part of the house and yard. All of this was in between our regular service and cost an extra $0. We have more than a few service providers regularly and none of them are as consistent as our Bulwark guys. Thanks, Jonathan! read more

April 14: Update after Bulwark replied to this review. I received three follow up phone calls after I declined the service, not one call. The last one was two days ago. That's three calls too many. ~*~ If you enjoy receiving phone calls every day about a service you have already declined, this is the company for you. I reached out to four companies via Yelp for quotes for a termite inspection. 3 out of the 4 companies replied with an actual quote. Bulwark had to speak to me to give me a quote. They then proceeded to call me every day for several days, wanting to find out if I was hiring them. I had already written them declining the service and asking that they take me off their list. I just got another phone call. That's enough. read more

We used Bulwark Pest control and Kyle was our service agent. Kyle did an awesome job outside with those pesky wasps and bugs. He was very thorough. So thorough that we have requested he be our service agent moving forward. Thank you Kyle read more

I've been a Bulwark customer for a while now, but my recent phone call with Timothy O. completely shifted my perspective on the company. Even though this wasn't an in-person visit, Timothy gave me more value in one phone call than I've gotten from multiple visits elsewhere. His decades of experience were clear--he walked me through exactly why we were dealing with a severe chigger problem and what steps to take: dethatching the lawn, when and how often to do it, when to schedule treatments again, and even what resources to reach out to (like Texas A&M's entomology department). It wasn't just pest control--it was a full education and a strategy. This kind of knowledge and care is rare. Bulwark is lucky to have him on their team. Thank you, Timothy. read more

Bulwark is having issues with their billing and they are fraudulently charging past customers for services they didn't receive. Be weary when dealing with the business side of this company. Keep your receipts, because they aren't. read more

Bulwark Exterminating - They charged me months after I closed my account. - Pest Control Near Me - Austin, Texas

Jay is the best!! He's super friendly and always makes sure to keep our home and yard free of critters! He's very communicative which I really appreciate! Thanks again Jay! read more

Richard at Bulwark is the best. I give him a 5 star rating. Being in a new community with new homes can bring out the scorpions, spiders and rodents. But, since I have referred Richard to several of my neighbors, those pests are minimal if any. Plus, being on a quarterly treatment, any reoccurring issues is retreated for FREE. I highly recommend Bulwark and Richard who is professional, reliable and cares for his clients. :) read more

Was recommended to Bulwark from a friend and they did not disappoint! Responsive and communicative from the start, friendly service, and I feel so much more assured now that I know they will come back and take care of things if anything were to come up. Lance Singleton was my exterminator and I hope we get him again! He was so respectful, prompt, and explained what he was doing which was helpful. Thanks Bulwark! read more

When I called to cancel my membership, and Trevor was EXTREMELY unprofessional. When I spoke with him and told him how I am experiencing financial hardship and could not afford to pay my bill at this time, HE LAUGHED at me. Just awful. Not being able to afford bills is not a laughing matter. We are in a recession. Why would a grown man think he can LAUGH at a young woman like that. This is not okay. Absolutely DISGUSTING. read more

Chris did an excellent job! Very satisfied with the work product and professionalism.

Not your best choice. They tried to charge me $500 to spray my yard for fleas at one property. And $98 for the same service at an adjacent property. Then I spent literally hours on the phone trying to clear it up. Then I asked for a respray 30 days later and they never came out. I have been busy at work and didn't realize they never came. So I called today and now they say I am 10 days past the 60 day warranty. I have texts with their technician showing I asked for a respray 30 days out. But their scheduler couldn't get that into his understanding. What a waste of time. I don't like pest control but I do use it for yard flea treatment when they get bad. Which is now. So I call them again to see why they never came back out and now they want to charge me again. I was on the phone with 4 different people in 20 minutes. Doesn't really need to be that complicated. Taking my business to a more reliable company. This one feels scammy. *** No this was never "cleared up". Please be sure you stop billing me and please delete all of my information from your database. *** read more

Markel was our service provider from Bulwark. He was on time and spent time investigating the root cause of our red ant issue and treated the areas with the same care and concern that we would at our house. I highly recommend Markel and would request him moving forward. read more

Always impressed by the professionalism of Lavell and others at Bulwark, but especially Lavell. He makes sure I'm happy with my service. When we First started we had a tree roach issue since neighbor moved their brush and he came out and knocked those roaches out. I'm forever grateful! read more

We hired Bulwark when we moved into our house and it's been 19 years next month! For the past few years Sean McClenning has been our tech and I just want to give him the acknowledgment he deserves. His professionalism and his knowledge whenever I ask questions is 2nd to none! We have been very satisfied over these years with Bulwark and we hope Sean will continue our services. There has never been a request they couldn't take care of and it's easy to have a re-treat if ever necessary. Sean is always able to notice things we didn't and treat right away - even the cobwebs because he knows I'm not a spider fan! We really appreciate the personal service provided. read more

Bulwark Exterminating - Hitting those pesky spiders & cobwebs! Thank you Sean!! - Pest Control Near Me - Austin, Texas

Chris has been providing preventative maintenance for a few years. He has been very helpful and as any issues arise he takes the time to explain the best process and why it will work. Each solution has achieved excellent results. Thank you Chris! read more

Jordan, our technician did a wonderful job. He went beyond and above any requirements. Wonderful quality or good value.

Scorpion and general pest control.... yeah.... they used to be a great company, used them for over 20 years. The past three visits, they show up about 5 minutes before the end of the service window, notify us about ten minutes before arrival. Not acceptable. Called to cancel, got argued with about how it was MY issue. Ok, fine, I'm paying, cancel my account...still wants to talk and talk me out of it. Really? Which part of cancel our service do you not understand, I spend a majority of my Saturday waiting for you to show up, and you have an issue with me cancelling?? Give me a break. read more

We moved into a new home that had been using Bulwark. Since the home had been vacant for about 30 days and seemed to be mostly bug-free, we decided to continue service. We have not been let down. They highly encourage you to contact them if you see bugs inside your home and they come out within 24 hours to treat. The staff that we have encountered, both over the phone and in person, have been delightful and go above and beyond expectation. Damon M even went so far as to pull our trash bins up to the house on his last visit. read more

Justen and Omar did a great job again with my regular service. They were thorough and explained all products applied to my home. They even went beyond and above and swept up any spider webs in the ceilings that were visible. They also are always so friendly and courteous. I definitely recommend Bulwark Exterminating and ask for Justen or Omar. read more

Pest service is probably one of the best in Austin! Arturo Quintero, our technician, was great! He is professional, friendly, and knowledgeable. He went out of his way to find the critters in and around the house! read more

I waited to write this review because I was giving them time to update the website. The website says "Everything we use is both pet and people-friendly; derived from natural chrysanthemum flowers yet very effective at exterminating the pests that you are seeing. They are less toxic than toothpaste" and on the phone I was told it was a product called CK-cick CS however when the tech showed up he was spraying "PT alpine" which I looked up, it's toxic and says "vacate area and do not re-occupy until dry" it also says "In the home, cover or remove exposed food in the treatment area prior to application. "- The is from the SDS sheet on PT alpines website. But the tech started spaying it all over the molding and windows while we were in the house. Once I realized this I asked him to stop the remainder of the service and only treat the yard. The person on the phone who followed up with me the next day was helpful and gave me some money back as it was only a partial treatment. I recommended them to update their misleading claims on the website but they haven't yet. I was also told by the tech they don't even carry CK-cicks anymore. I'll remove this review once they update the website so other people seeking non-toxic treatment aren't mislead. read more

I was really happy with the service I received today. Found them off a Groupon and they could have not have done a better job Chris is an excellent technician and explained everything to me in detail! read more

I've used Bulwark services a handful of times now & could not speak any higher of Lavell Hicks. He has been very professional, knowledgeable and diligent. He addressed all of our home issues and eradicated any problem that may have risen. I consider myself blessed to have come across such an outstanding business. There are so many pest control options out there, but Bulwark stands out amongst them all. read more

I never got a response after a few initial messages with them through Yelp. Was needing assistance with weeds and bugs.

For my latest service, Technician Omar Castro came out promptly with a message beforehand to make sure we were aware. Upon arrival, he addressed my questions and sprayed inside and outside as requested, and replaced glue traps. I had concerns with noise as I have dogs, and had visitors sleeping, and he was able to work around that efficiently. Great service! read more

Omar C was timely and very professional. He walked through the current issues and went above and beyond the requested service. We've used Bulwark several times and always have good results. We'll continue to use them when we have unwanted roommates/pests. read more

I cancelled my services with them, been struggling with worms for the past 10 months, they keep on coming to "treat" them, yet my grass died and I had to re-seed my entire lawn. When complained again about worms and requested evidence of what products were used, they informed that worms are not treated (yet they charged me every time!). On top of that, the "quaterly billing" is happenig sooner every time, they charged me twice in the same quarter and still try to collect the 5th Q in the year (I wish I got paid 15 months a year!!) read more

Jeff E's service from Bulwark is always top notch! He conducted a thorough inspection and treatment, and I haven't seen a single pest since! I would highly recommend them to anyone looking for reliable pest control. read more

Great communication, good price and very accommodating. 5 star answered all my questions and offered a reasonable solution. read more

Bulwark has the expertise to solve the problem. They were punctual and followed up to ensure the issue was addressed.

Omar was the best, he came every week until our problem with fleas was resolved, making sure both outside and inside are all treated. Very well recommended! read more

Normally do not write a review but I will do for Bulwark Exterminator. Recommended by neighbor and has been using Bulwark for a year. Seeing almost zero bug(friendly household spiders doesn't count) inside my house than I would normally see since I live in a rugged hillside area where you would encounter all sorts of unwanted bugs/insects. Used to see scorpions inside the house, haven't seen one since Bulwark started taking care of us. Thanks to Cade Rice today for a wonderful detailed job. read more

I've been using Bulwark for 5 years and I have been pleased with the service. Jeff has been great at answering my questions and treating pests inside and out. I love that they will come back out in between services- free of charge if needed. read more

Chris (aka Daniel) has serviced my property many times. He is always thorough, considerate and knowledgeable. Chris takes the time to understand my concerns, and is able to access a wide range of support to resolve any pest control issue. He is sensitive to my specific preferences, and applies creativity in his problem solving methods. I was recently on the fence about continuing regular service/maintenance, due to the expense, but I will DEFINITELY continue using Bulwark's services. The level of service provided by Chris and the other Bulwark techs more than justifies the expense. In my experience, Bulwark has always provided top notch customer service, and it is worth having peace of mind to know that they are always available with the highest level of commitment to customer care. read more

Justen and Omar did a great job once again. They came by and did a thorough and effective job both inside and outside my home. They thoroughly explained each product applied and were careful to remove all dog toys first. I definitely recommend Bulwark for pest control service and definitely ask for Justen or Omar. read more

Bulwark was recommended to me by my brother, who had been a customer for years. I needed to bail on the company I had been using for years, for many reasons, not least of which, was that I was continually being invaded with insects in a brand-new house for over a year. Anyhow, Bulwark had achieved far better results in one treatment than this other company ever did during the total time I was a customer. Bulwark works how good companies should: they show up when scheduled, listen to what's been going on in terms of pests, work very hard and actually goes way beyond my expectations to get this place straightened out. Tim Oggier is the guy that made it happen - a truly engaged tech that knows his stuff. Thank you Bulwark and thank you, Tim, for getting me back on the right track again! Our life is much better now! read more