The Bath drain are very very slow to 30 min. I am living on 3rdFloor the the upstairs running all…read morethe time.bern report to the front desk .but still the same. The only good things is the good design. Other than that do not recommend to stay here

I found a used condom in my room with a tissue with human bodily fluid. The hotel refuses to follow…read moretheir satisfaction guarantee policy. They illegally requested documentation which is a class C misdemeanor for my service animal. And tried to illegally charge me for a fee. They were very rude and disrespectful to only to myself but my 8 year old daughter. The pool and hot tub were green and so dirty. They had poor customer service and is definitely not a hotel I would recommend to anyone.

Sometimes I just need a getaway-even if I only getaway by a few miles from home. Last weekend, I…read moredid just that-and the Courtyard was fantastic. The room was clean and the bed was comfortable. We also spent some time in the pool which was well maintained and perfect for what we needed. It's a smaller indoor pool, so if there happened to be a lot of people there, it might have been cramped. But we had it all to ourselves. We never interacted with any staff-I did the mobile check in and mobile key, which worked beautifully. The location is near many restaurants, albeit chain restaurants. What is it about Lehi that repeals any mom and pop places? Anyway, you won't go hungry or have lack of things to do in this "happening," family-friendly area.

I am a Bonvoy member and use Marriott properties almost exclusively. I do that because in all my…read moreyears of travel for work or pleasure I have never been disappointed by a stay. This stop was excellent,from the moment I stepped in the door (after a long car trip from the SLC airport- crash on 15). The two women at the desk were positively bubbly and engaging late on a Monday afternoon. My room was excellent, spotless. (By the way don't know when this started but towel swaps, etc was by demand). I like that they are saving water (especially in Utah). There was a funny duh moment for me with the whirpool. I was looking for that knob that you turn to the time you want the jets to run. I didn't see the knob so the first time I used it I set there in the passive bubbles. The hot water was great though after a day of travel (2 flights/2 hour drive). The clerk described it for me and I felt so old (will add photo). I did however have a James Brown Celebrity Hot Tub Party (youngsters google it, you're welcome) each four nights of my stay. BTW last year I was at a breakfast event where David Mariott was the guest speaker (he sat at my table after). What a great and genuine person. I am a customer for life.

Recently stayed at this hotel for a week on business. The room was nice. Fairly clean, not super…read moreoutdated, and quiet. As in I didn't hear any of my neighbors, which is rare in most hotels I stay at. Breakfast was decent. Same things every morning that after a week did get old but wasn't the worst around.

Our car broke down on our planned roadtrip east - even though our stay at Timpanogos wasn't…read morereserved until 2 days after we tried to cancel, they refused to refund us our stay. We had to pay full price for a hotel we never stayed at even though we were well within the cancellation deadline - front desk just gave us a runaround since we had already paid in full with the initial reservation. Deceptive, foul business practices. Never pay in full before a stay!

Hilton Garden Inn had all the amenities I needed for my one week stay. It is located near an…read moreoutlet, tons of restaurants and grocery stores, plenty to do. The hotel itself is not high end but it does offer a restaurant and a bar. Also there a killer view of the mountains in all directions.

Check in was a breeze and rooms were clean and cozy for our overnight stay. Wasn't able to get a…read morelate check out but other that, all was well. Wed stay here again.

Stayed here a few nights while in town and had a good experience. The staff were friendly, the…read morehotel was newish, and the room was nice. I felt like the buffet breakfast could have been better, but otherwise, I'd stay here again.

Decent service but it was very chaotic and full when we went through at 10pm. It seems to be a hub…read morefor individuals going on their missions. They were very loud and rowdy. The room was clean enough but we had the temp set to 64 degrees, cool, and fan high but it was sweltering hot. My room phone wasn't working so I went down the main desk to inquire whether the ac took awhile to cool down (we came in and it was set to 66 degrees but felt warm). They offered for me to text them if the temperature didn't go down throughout the night and said they would mention to the next staff member that our room was hot. We messaged but did not get a response. The room phone was still out of service. Learn from my mistake - if you get here and the room is hot, ask for a new room straight away! First and last time staying at a Hyatt for me!

Pros Comfy beds Nice…read morestaff Close proximity to shopping, grocery, Thanksgiving Point Fridge, coffee, microwave and television in room Cons Cleanliness is not up to the Hilton Standards Filthy chairs and couches in dining area Windows are not clean Bathroom has stains on ceiling No switch to turn on the bathroom vent Cold pool If you check in late you must use the ( front entrance, but it looks like it is actually located on the back side) as the doors are locked. Very annoying if you are in a wheelchair as no one mentions this. Bathroom corners are all filled with dust Honestly if you are expecting a great Hampton Inn, it's not this one.

ALL AREAS ARE REVIEWED 1-5, 1 being the worst and 5 being the best…read more Reservations-5- Registered on the Hilton app Parking-5- Very easy and spots available right up front Room-3- great space, more than ample desk area and good large tv. I rated a 3 because there were continued issues with WiFi where you had to re-sign in every 10 minutes. I was working so ended up checking out a day early to go to another Hilton property. Mattress/pillows-5-Typical Hilton bed and pillow, comfortable. Elevator speed/availability-n/a- stayed on 1sr floor so didn't use them. Gym/pool-5-gym was good, cardio and a good selection of dumbbells. Really needs a cable machine. Maybe someday Restaurant-n/a Staff-5+- Staff was great, I had a FedX package coming and they signed for it and immediately called me. All of them were very nice and hospitable. Price- 5-typical for the area. Overall-5- a fantastic location with lots of food within walking distance as well as a 7/11 and gas station. If you are looking to stay 30 minutes outside of SLC this is the place. Shout out- The entire staff.

I rebooked at this hotel when I came back to the area…read more One thing I forgot to note in my original review. They have a seemingly big indoor pool with a jacuzzi as well as a pool table... I've been to many hotels under the Hilton umbrella and only the Tru brands have pool tables...and a little less than half have a swimming pool. Lastly, I was in the fitness room using the treadmill...another person came in to use the other and another couple of people came in to use the weights...the room felt full and there was no AC just a fan! Ugh !

This hotel is clean, modern, and comfortable. On top of that, the price point is extremely…read moreaffordable, and includes free breakfast. Perfect for a road trip or adventure. The rooms were extremely clean and up to date. We were able to use the digital lock system on the Hilton app which was convenient. The showers were great with high pressure and various settings. We had adjoining rooms and requesting them was completely hassle-free. The common breakfast area was clean and minimalist, the food was basic, but good. They had a pool table downstairs and coffee available all the time. The swimming pool was indoors and was clean. The location is pretty convenient for the area including Timpanogos and other activities. Overall we had an excellent experience with this property and would stay here again.

Hotel could not be closer to the Thanksgiving Point complex. It is a very short walk…read more The from desk is staffed 24/7. There is a little bodega style shop next to the front desk. Both the pool and hot tub are also on the first floor. They are inside. The room was clean, orderly and ready when I checked in. I had a later arrival coming in from the airport and was greeted with my keys at the front desk. I kept hearing a squeaking door like noise and could not get the HBO Max channel to work. A maintenance guy was sent up and he wasn't able to sort anything out. Thankfully Carlos was there when I requested help again. In no time he sorted out with the front desk that the HBO issues was a technical thing on their end. So I just switched to my Netflix. The noise we realized was coming from the air conditioner. Carlos pulled the filtered out and cleaned them. It helped some with the noise but there was still some noise. I was halfway through my stay and said I would prefer to not switch rooms. They sorted out some Bonvoy points. Breakfast was tidy and well stocked. On the day when there were multiple youth basketball teams the breakfast was getting picked through super fast. The SpringHill employees were refilling as fast as they could and did great considering it was like waves and surges of people. I noticed the oatmeal was out and asked for some. The gentleman Carlos popped by to tell me when a fresh new container was out. Carlos like the front desk team has a work ethic and quality and is inherent over learned. They are a collaborative sweetheart of a staff. I popped into the hot tub the first night after my flight. It holds like 6 or so people. The knob to turn it on is on the wall above a big red button. There were a few families playing in the pool. It is a good sized space but I would anticipate planning on sharing the space with other people be it adults, families or kids from sports teams. I found the pool area and water to be clean and well kept. There was a seating area out back that I did not have a chance to experience. In the Thanksgiving Point complex there is a restaurant, ice cream place and another restaurant spa further back so there are some walkable meal options close to the hotel. I had Uber Eats deliver during my stay without any issue. Remember to connect your Convoy account so you get extra points. I would stay here again if I wanted to be near Thanksgiving Point and the gardens. I like that everything was as depicted and expected cleanliness and facilities wise.

I stay here every time I'm in the area. I love how close the mall and restaurants are. It's nothing…read morefancy but everything that you need. A highlight to call out. As a vegetarian, I was super pleased that there was oat and almond milks offered on the coffee bar. WTG!

I had to write a review because the previous reviews really worried me. This hotel is very clean,…read morequiet and very adequate. Yes the pool and spa are permanently closed. Yes the breakfast is pretty minimal. My friend and I had a nice stay here with a clean room and adequate staff. Front desk and housekeeping were accommodating and friendly. We had a deluxe suite. The bed was comfortable, and the tub in the living room was fun. I had a bad round of altitude sickness, so I was not having a blast. But I felt that the reviews were overall very harsh for what it is. This is not a fancy place, but it was a decent value for the money. I would stay here again.

You can hear the people in the rooms next door. Every single sound! Snores, sniffs, coughs, farts,…read moreflushes, moans, and... Tik tok. Hours upon hours of Tik Tok while you're trying to sleep in the room you paid for. This place is worse than trying to sleep on a park bench. Bonus info. This seems to be the place in town where smokers stay. Do they smoke in their rooms? I don't know. They smoke in the parking lot by their vehicles and then come in and ride the elevator with you stinking like a fresh ash tray. There's also a room with a giant hole in the door where it looks like the police had to remove a barricaded subject recently. We didn't cancel because it was conference weekend and we knew if we left we would be sleeping the car in the conference center parking lot. This is barely better than that experience would be.

We had a really good stay here. We got a 1 bedroom suite and were here for about 10 days. We had a…read morechild, a dog and a cat. I felt very safe here. I loved that they had breakfast options and dinner options available. They weren't full meals by any means but a nice way to tide your belly over for a bit. We really appreciated the kitchen amenities as well and took full advantage of the refrigerator, cookware & dishwasher Everyone was friendly. I can't rate housecleaning as we didn't utilize that although we did ask to exchange our towels and get more toilet paper and they were happy to help. I definitely recommend this hotel to guests or stay here again if the need were to arise. There's plenty of restaurants nearby and shopping and is a stones throw from I-15.

Shower was filthy with visible hair and lots of dirt. I had to clean it myself before it could be…read moreused. Found a bunch of peanut M&Ms under the chair in the bedroom too so I know they didn't clean it well. Cups had food stuck on and there were a couple dead bugs in the cupboard. When I complained the guy at the desk didn't move us, just said "oh sorry". Signs are up all over that housekeeping is off for Thanksgiving so they won't provide that service today. Called downstairs twice to get a blanket for my daughter but got no answer 3 times and had to walk downstairs to find an employee and ask in person. Also, we followed instructions but still couldn't get streaming to function and their TV channel selection sucks. I won't stay here again.