i needed to have old faded photos recovered and the results on both times were very good. My only complaint was that the time it took to have them done. The girl who attended to me was very helpful and pleasant. I cannot thank her enough, read more

If I could give 10 stars I would ! This place was recommended to me by a friend. I'm so glad I went to check them out. I had 4 disposable cameras that I dropped off with them. I was able to get them rushed so I had my photos by tonight. The price is a little high but worth it ! The gentleman that helped me was great as well ! I will definetly he a repeat customer read more

I walked into a photo shop that thankfully is still in operation. They could not have been more helpful in converting a Kodachrome slide to a print. They also developed a roll of in camera film that was at least 10 years old. Very professional and clearly dedicated to their craft. Will do business with this MotoPhoto again. read more

Customer service is top-notch especially Mr. Eric and Mr. TK!! Service is fast and the picture quality is amazing. I would highly recommend this place. If you ever need passport/visa photos, this is the place to be. Mr. Eric is meticulous and takes perfect photos. Try this place and you won't regret it! :) read more

MotoPhoto - Mr. Eric - Photography Stores & Services Near Me - Bethesda, Maryland

I need quality photos for my passport. They did a great job on my passport photos. Very reasonable charge. Never want to go to CVS or Walgreens again. read more

Quick, reasonably priced, accurate UK passport photo. Also great customer service even though very busy. Thank you !

Very happy with the professional and efficient service from MotoPhoto. Came in for Chinese Travel Visa photos, which are NOT the same as standard passport specifications. They took great care of me. My photos were accepted by the Chinese authorities... some colleagues were not so lucky who had photos taken elsewhere. Save yourself time and aggravation by going to MotoPhoto first! read more

Used MotoPhoto to help take and develop photos for my business and I can't say anything but positive things. Professional, down to earth, easy to work with and funny! The entire experience from walk in to picking up my photos was stellar. Eric, you rock!! All my pups agree too! read more

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Fast, friendly service. Top quality service, super fast! I had my video tape transferred to digital. I mailed the tape in by USPS, and received the transfer by email back to me within a week. Looked great. Perfect! Thanks so much! read more

Ever since my favorite One Hour Photo shop closed, MotoPhoto in the kenwood neighborhood has been my go to for developing 35mm film. Quick, well priced, and they often randomly send coupons via email! Photos are 1) always ready when promised (or sooner!) and 2) consistently high quality. read more

Very happy customer on my first visit to MotoPhoto. Over the years I've been using another photo lab in Bethesda, yet on this occasion I noticed some defects like horizontal bands of uniform color in areas of an image for example like the sky with less texture variation. Minor defects at first glance, I had to look at the print real close to notice, and which might have done the job just fine for casual presentation... but I had a customer who was paying hundreds of dollars for signed Limited Edition prints. Needless to say I didn't want my customer to complain, so I reached out to MotoPhoto hoping they could deliver better print quality. That they did! For the last minute pressure of shipping my images out, I was also delighted they could handle my order within 24 hours. Very friendly staff too :-) read more

Motophoto is the best. I've been getting 35mm film developed for years and they do the fastest and best job out of anyone. Now I"m no longer local but still I mail in my film and get it back digitally and in print extremely quickly and in the best conditions. Eric is so helpful and makes everything easy. Thanks so much! read more

Got my Canadian passport photo taken here. A nerve wracking experience for us ex-pats. I was planning a trip out of the country, staring at a nearly expired passport and terrified that my mailed application would be denied due to the photo not meeting the Canadian requirements. Turns out, I shouldn't have worried. MotoPhoto got the requirements down. Passport came in with no problems. Well, it's a terrible picture of me, but can't really blame them for that part :) If you need British or Canadian passport pics, this is your place. read more

Awesome! Just so friendly and helpful which can be quite refreshing sometimes these days... Their hours are great too. The fact that they are open on Sundays and you can get things like passport photos done there (much better quality than those done at CVS or FedEx stores) is a huge plus. read more

I had some passport pictures taken here and had a superb experience. I went to three different, highly rated on Yelp, passport photographers before coming here and was not satisfied at all. The photographer was patient and offered to take multiple shots without being promoted, he then patiently reviewed them and offered to take more. At all the other places, even though they were empty, the photographers acted bothered by the mere mention of taking another shot. The quality of the prints was great as well. Even though I was very satisfied with the results, the photographer mentioned that if I had any issues at all with the passport agency, they would retake and reprint free of charge. I had no issues at all, but it was very comforting to know they stood by their service. It is expensive, but well worth the money. I highly recommend this place. read more

Service with a smile! This guy was by himself and multitasking like a champ! Helping customers and printing things, all while dealing with us and the baby! Got passport photos of my seven month old in no time and the experience was painless! I also saw that they still print film, so when I get around to using my real camera again, I know where to go! It looks like they also make some great quality photo-books and collage type things! read more

Got some photos developed here a couple weeks ago and I've been meaning to write a review. Eric was a huge help from the jump. He was friendly, thorough, and provided many options with his professional opinion. Come here for help with any photo needs. Eric will take care of you read more

I had international passport photos taken at Motophoto, the staff were pleasant and the service was fast. They were thorough in making sure the photos met my country's specifications and they even assisted me with a reprint of the photo the following day. I would highly recommend this business. read more

I came into this shop with several (over 100) photos and portraits to print which could've made my visit very lengthy. To my surprise the associate Eric made my visit very pleasant. Eric was super helpful and assisted me with all questions and needs. I was able to walk out rather quickly with all my photos looking great! I am extremely pleased with his service and will be returning :) read more

Great place to get your passport photos. After comparing with Costco, Walgreens and CVS, MotoPhoto turns out to be our best option for our visa photo - we got our photos in 20 minutes! Parking is super convenient and there is a whole food next to it, we walked around and also got some snake while waiting for picking up our visa photos, which is also in great quality. read more

Eric at Motophoto was so helpful! We needed odd-sized photos printed for our wedding. We tried going to a Fedex, but they just couldn't do what we needed. Eric's customer service at Motophoto was excellent. He maid the process super easy. The photo quality was beautiful. They were able to turn around my order by the next day and the price was completely reasonable. read more

3 stars for overall quality of this place 5 stars for the potential of getting quality results 1 star for the screw up and the quote changes on the fly So, overall 2 stars for one experience So we had a ton of slides to digitize, very important slides where quality is of essence. We inspected them, neatly organized them, and were glad to receive completed discs of what at first appeared as great digital images. Color reproduction was good and there wasn't any unnecessary chopping/cropping on images, but what really messed up our order was the lack of professionalism in one area in particular. The manager processed our slides, she appeared to have been experienced and yet she failed to notify us how filthy the images will look if they are not cleaned prior to digitizing them. She was able to see the images from slides large and even agreed later that the old slides are dirty. The dirt is not seen until you see the image in full with the equipment that they have. So, all of our images are now at least 30% less clear than they could have been and that's after months of going through each image and removing "the dust" that we can remove with a Photoshop tool, but so much filth is impossible to remove digitally because of a layer stuck to the film of fine dust and microscopic debris that we could not detect just by looking at slides without magnification. We would not have been in this position if she had mentioned that were are better off cleaning them first. On top of that, one price was quoted and then she changed her mind and said that the price will be higher for any additional slides, citing how much work she put into our slides. Really?! This was ultimately a BAD experience. read more

One of the last independent 1 hr photo places for film. *****I use to like this store.....until I starting comparing their printing work to Dodge Chrome. This place does a poor job of printing photos. I've had issues where there is dust on the prints and they don't even bother apologize. They even had the gaul to offer me 50 free digital prints to make up for it. Why would come back for 50 free prints if they can't do the job right the first time *****After reading the owner's comments, I've decided its not fair to judge them on just 1 problem. Motophoto has bent over backwards to process my film even after they were closed and I've been a customer with them for several years. My issue was how they handled one particular problem and considering I've used them over 30 times, I can't let once instance define the store. read more

I brought in 8 irreplaceable, one of a kind photos to be framed and they lost 2 of them. In return, I got the 6 remaining photos framed for free by them. I'd much rather have the missing 2 photos back. No one called me to tell me they lost them. They just waited for me to call asking about my order and then said, "the manager didn't call you?". That's when and how I found out the photos were lost. When I went in to pick up the remaining photos, the man working today handed me the frame and said he'd give me a discount. I said "keep the discount and just give me my 8 photos." He called the manager and then said he didn't know they lost my photos. No one inside this business is communicating to each other too, apparently. I'm sad they lost my photos but there's nothing I can do except never go back. read more

The photo equipment with which they do the passport photos is very unprofessional for the high price. They are not able to do photos with glasses on without glare on the glass read more

I just wanted to express my gratitude to Eric for the high-quality work and efficient service he provided me today. I came in with 22 pics on my iPhone that I needed printed in 4 1/2 x 2 1/2 format. Eric made it happen and all in one hour. I was especially appreciated because I came in without warning because of the impending storm. Eric helped me from start to finish -- plugged in my iPhone to your computer, transferred my pics to a thumb drive and printed and trimmed the photos. They came out beautifully. This is was for a class project at Seven Locks school for Valentine's Day. Thanks to Eric, the 5th graders' party will be a hit. Many thanks to Eric for providing service that was above and beyond the call of duty. read more

Excellent fast service!! Knowledgeable and very helpful. Extensive photo and video options. They can make or fix anything!

WISH I COULD GIVE MORE THAN FIVE STARS. TK IS THE MAN!!!!!!! Needed some old family photos restored, he came in clutch. absolutely amazing customer service!!! Thank you so much, will be back!!! read more

Friendly. Responsive. Helpful. I am grateful for their work developing rolls of film, also for making reprints & enlargements as occasionally requested. Good selection of frames in the store. Thank you MotoPhoto! read more

Great quick service. High quality reprints. The guys are quite helpful. The web site you order from then pick up st the store. So easy and well priced. Easy parking and good store hours. read more

The slides I had processed took 3 times as long as they told me it would, and it was more expensive than, and worse quality than dodge chrome. read more

I got to MotoPhoto for a passport photo within just a few minutes of closing. The staff could've said it was too late in the day to start the process, but instead, they took on the task as though they had all the time in the world, and made sure the photo was the right size, etc. The store also carried a cool line of greeting cards. You won't be sorry if you give this place a try. read more

They did a great job scanning and printing some very old, very precious photos. Super nice and kept my things safe and did a high-quality job. read more

Wow - shockingly horrific service. Last week I ordered pictures only to find out their machine was out if order and would be for days. Would have been nice info to have in advance. Now called to confirm the machine was working only to come in 3 hours after placing the order to have the clerk tell me all the reasons it is my fault the order didn't come through. Then blames it on his manager who is shockingly not present. For an industry troubled by technology seems to me service should be mandatory to survive. read more

I needed some expert advice on a photo project I was making and I tried at least 3 other photo stores and designers before a friend recommended Moto Photo. Eric was as professional and helpful as I could have asked for. He not only understood the design problem but also solved it and completed the project earlier than promised. The price was very reasonable and the final product was beautiful. I like how the staff was focused on understanding my vision even when it was difficult for me to express exactly what I was looking for. I will return and definitely recommend to my friends and colleagues. read more

This place had great customer service and kind employees. I needed two customized mugs and I ordered them entirely over the phone and by email. When I was worried that something wasn't right and I called, they patiently answered my questions. If you need something handled by kind and patients employees, either customized or not, here's your place. read more

Upon returning, my experience was greatly improved. The website was working, I uploaded pictures without a problem, they let me know when order was finished, everything was perfect! read more

Fantastic service. My sister recommended I go here after searching all over McLean for a good place. I had my passport photo taken here by RT, and it is literally the best photo I've ever had- (I've had about 10 passports) -he is an actual professional photographer outside of here. He was super friendly and quick, and very patient with my constant re-posing :) I would highly recommend, and will be sending all my friends here. Right next door to Whole Foods, and very easy parking. Thanks RT! read more

I went here today to update my LinkedIn photo. The photographer gave me some helpful posing tips and was friendly and patient. I waited about 15 minutes for my photo, and just loved the results! It was the best photo of me I've seen for some time. Will definitely come back for all my future photo needs. read more