A neighbor recommended Caicos to me over 25 years ago and I still remember his enthusiasm. I share…read morethat enthusiasm with you today! Mark is as good and as honest as you will ever find anyone to be. Do not hesitate to head to Caicos!

Just brought car to Marc at Caico after many recommendations from Nextdoor app. He was very fair,…read morereliable and honorable. Definitely gained us as ongoing customers.

I was traveling on business and had an issue with my car. I found AMB online and close to meeting…read moresite. Anthony and the AMB team, quickly identified the issue and even addressed an unrelated issue. While I was a stranger and new customer, they made me feel like a long time local customer like everyone I saw come in & out. Great hometown business, I highly recommend this business! I almost think it is worth returning from the Capital District to have future work done!!

Absolutely great people....honest and friendly crew....fixed my car up and explained…read moreeverything.....highly recommended!

Perfect paint match, properly aligned panels and attention to detail were all highlights of a…read morerecent front end body work experience on one of my daughters' Alfa Stelvio. Several hard-to-source parts were obtained creatively, in one instance by the manager driving 100 miles round trip to obtain the only one in stock in the US. One quibble: wish communication about the innumerable delays had been more pro active rather than reactive. Net, net: when the need arises, will use Pamby again, as truly high quality local body work is a fairly rare commodity.

Quaint little body shop with a two pump gas station (4 total because it's two sided). I guess it's…read morea Sunoco gas station as well and completely full service in Ridgefield, CT. I didn't even know we still had full service gas stations in CT anymore so it was a pleasant surprise to see the friendly gentleman walk out of the shop to pump my gas. Quality is great and for a wealthy town, the price is very comparable considering I didn't have to get out of my car and get my hands dirty. I highly recommend this establishment.

I could not be happier with my experience at North State Custom. They replaced the hood and…read morewindshield on my 2026 Tesla Model Y, and the quality of their work is truly outstanding. They use original Tesla parts, and the results look flawless. The car looks like it just came from the factory. Neil, Marisa, and the rest of the team were amazing to work with. Their communication, attention to detail, and commitment to getting everything perfect made the entire process smooth and stress free. They kept me updated throughout the repair and showed how much pride they take in their work. If you need collision repair or Tesla work, this is the place to go. A true five star experience.

My Porsche Macan was mauled by a dog, causing severe scratches on all four sides and on the hood…read more It was major damage and very expensive to repaint. My insurance company's first claim payout was greater than $10k below the estimate to repair. My North State Custom agent , Neil C., was the consummate professional from start to finish in the process. As this was first major auto insurance claim, I was entirely clueless on the process, but he reassured me (most) insurance companies will come through once their adjusters come to the shop and consult with him and his colleagues. He was absolutely correct, aside from paying my deductible, I had no other out of pocket expense and my car looks brand new inside and out. Customer service is king these days, and these people could teach a masters class on this topic. Neil and his colleagues could not have been more accommodating in a an otherwise stressful and expensive repair. I'm very happy with the results. Hopefully I won't require their services again, but if it should happen, North State will be my first call. Thank you Neil and company.

I bought a car here after friends and family suggested this dealership. The process of buying was…read moreeasy, however after finding out the tire pressure was over inflated. I contacted the sales rep and in the conversation the sales representative stated "You want me to overcharge you for air"? I then sent all the conversation interaction to the State of CT Attorney General. Received an apology email. Long story short won't be buying another car here again.

Took my KIA Sportage for check up, since the engine light went off and the tier air light too…read more They said that the car needs brake pads replacement, and change some of the sensors that were defective. Total cost $ 2800.00. The car is a 2013 but with only 50K miles. It has been a great car. Well, the car was fixed, it took 2 visits because they had to other some of the parts. As soon as we picked the car we noticed that brake were making a noise that was there before, and a couple of days after the lights went off again. Took the car back to KIA and they said that pads they put were deflective and also the new sensors. ‍. They said they will replace everything without cost, which is kind of obvious. They will order the parts, that normally take couple of days, but 2 week have passed and no call from them. We have left 2 voice messages and no response. That's bad service, when you make a mistake like this, you need to give priority to get it fixed. I'm upset already that we have to spent extra time taking the car to them several times. I hope it gets fixed next week. To give them a better review when I get KIA headquarters survey

My AAA tow truck took my car and I to 2 other places on a saturday afternoon, to remove a nail from…read moremy tire. Those 2 places, also in Brewster, would not take me. They didnt even seem busy which was odd. Anyway, A&R was the last place we tried and they were not only so kind and welcoming, but did a terrific job at a great price. Even the Tow Truck Driver took note and was impressed with their work. Five stars all-around.

I was 6 minutes late to a 10am appointment and after I gave my name and appointment time to the…read moremost disgustingly rude employee Maria, her response was 'YOUR LATE'. And then told she would have no idea when I could be seen -- Maria had no empathy or even asked how I was, I felt like less than a human at that point but more of an inconvenience. I ended up leaving, and honestly this was all for a state inspection. I will be complaining to the owner Saul -- don't be late to your appointment or you'll be talked to like dirt. I honestly can't talk to the work they do, but I can tell you I won't be back here ever again.

Very well run, quality auto care, nice people. The best local repair shop I've found.read more

We are thrilled to be switching all three of our cars over to an honest, reliable auto repair…read moreservice. South Salem Auto Care had done an amazing job on my husband's Ford Explorer after another repair shop told him it was time to sell it and cut our losses. We called again this past week as my daughter was home for a short break from college and was told by another repair shop the price would be $4000.00. Martha squeezed us in, did an amazing job and beat that price by a longshot. We have now found an awesome mechanic we will use from now on!

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.