Sad to post this but the other negative reviews are accurate. I have been here before, Mike knows…read moreme. Stopped in, not once, not twice but 3 times asking for an estimate. All 3 times I was promised a call back. Never heard a thing. Seems business is so good that keeping someone coming back is not important. There is always Progressive in Hamilton and even more places in Purcellville and Leesburg that would be happy to take my money. They not only loose a job but a customer.

I'm 62 and have been driving since I snuck my dad's Olds out of the garage. In all those years I…read moredon't think I've ever had a great experience with a mechanic. It's always the same thing - well, we know we quoted you this but once we got her up on the rack we found your windshield wiper gear box needed lubricating, etc. Not so with Mike and his team at Hamilton Service Center. Awesome service - competitive pricing and no attempt at upselling. Highly recommend.

Great service and honesty. Refreshing change of experience of dealing with automotive maintenance…read moreand repairs. Highly recommend!

The new owners of this business are very conscientious and their prices are quite reasonable. They…read morework hard and seem competent and honest. Glad to have them close by! -- Tom O.

Very patiently Explained how to hitch up a trailer with distribution hitch . So grateful!read more

I hit something on the road that damaged the side wall of two tires on the same side of my horse…read moretrailer. They were able to locate a matching tire, get it delivered, mounted with new valve stem and ready for me to pick up in under 5 hrs. I was in a bind, they absolutely came through for me, at a fair price:-). I plan to return to have them replace the other tires and service the running gear. Clearly I am not the only one who found this place knowledgeable, reasonable and helpful, to get regular service it's a 2 week wait. Good people, quality service, what more can a consumer ask for.

Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know (…read morecould have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!

Have been trying to contact this business to schedule an appointment for over a month now since I…read moreheard great things about them, but haven't been able to reach anyone. I have called and always get sent to voicemail saying it's outside of office hours even when they're supposed to be open, and I sent a message through Facebook that was marked as read but got no response. I haven't seen anything about them being closed, they're just impossible to reach. Not very good customer service.

Had a set of Mickey Thompson's sitting in my garage for a while. Gordon and his team…read moreinstalled/balanced/aligned my 2021 Ram under a time crunch. Good ol underpromise and over deliver. The new shoes on the truck are awesome. Honest shop and fair pricing.

They worked with me on my colossal fail of do it yourself drive way repairs. Wayne was straight…read moreforward and the techs worked quickly to get us back on the road. They also handled our oil change. Value is comparable to going prices without the insane upsell pressure. They've handled all our major repairs on both our vehicles. Highly recommend them.

Overpriced and poor communication from the shop. They had my vehicle for 4 days without answering…read moremy calls to check for estimate and diagnosi. I had to just show up on them to get any type of answer!!

G.P. was the most honest automotive mechanic I have ever dealt with. His integrity and great…read moreservice was beyond reproach. I am using him from here on out for all my automotive maintenance and repairs. His knowledge of my BMW 530e couples with his thorough analysis of what was wrong gave me the ammo I needed to go to BWW informed so they couldn't over charge me. Thanks G.P.