Oh my goodness I've never loved having my Audi repaired until I was referred by a friend to Motoring Specialists!! First, they diagnosed perfectly. Then they came and picked me up first class in a BMW to drive me to their place to pick up a free loaner car. They kept me updated throughout. When my car was all repaired, they washed it and left a thoughtful GIFT in my cupholder! What?! Their price was reasonable and their service was TEN STAR!! Kaylee, at the front desk was so happy and cheerful and smart - just the best. And it's truly a FAMILY business. I couldn't be happier and OH - the oil change was to perfection as well. I love everything about Motoring Specialists!!! read more

Motoring Specialists - Gift in car from Motoring Specialist - Auto Repair Near Me - Vacaville, California

I had the best experience bringing my Volvo V60 in for a suspected Turbo boost leak. They performed various checks and found a few fault codes associated with my problem. Once cleared they found the issue. Since they kept my car over night they offer me a loaner car. They gave me a full report for up coming maintenance. They sent a Lyft to pick me up when my car was finished. My car was washed and they put a little gift on the counsel thanking me for my visit read more

Had our van towed to them and the next afternoon it was fixed. In addition, they did a full inspection and documented everything with photos. I received an electronic report with photos for my records. The price was great for the repair, inspection and report. Highly recommend them. read more

I can't express enough how professional, knowledgeable and courteous everyone at this repair shop was. I've taken my car to them twice and very satisfied both times and have already scheduled my next service with them. If you have a European vehicle, you don't have to deal with dealership prices and get the same quality work at this shop. I've already recommended two other people, one has scheduled his service for Wednesday and another one is getting in contact with them to schedule his service as well. Great shop! See Nathan! read more

Motoring Specialists - S550 AMG - Auto Repair Near Me - Vacaville, California

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I have always enjoyed working with motor and specialists. In the last couple of days, I could not get a loaner car and I was stranded. I have to give them credit for trying to make things work. Their staff is outstanding and I suppose everyone's entitled to a few goof ups. And they promised me they will fix everything that did not go well. For more than 12 years, I've worked with motoring specialist and they've always been outstanding... Let's think of this as an anomaly read more

Top notch service. One place that I have recommended to my family for their vehicles. I take my e350 there.

Kaley ( I'm probably butchering the spelling ) is awesome. I never stayed loyal to a mechanic before since I just looked for a low price, but I'm sticking with them from now on. Transparent and the dog inside is pretty cute too. read more

They keep sending me messages about 4 times a month harassing me to bring my car back, it's not due for a oil change for another 1500 miles and i get 4 messages a month, it's harassment I don't have any more money to give I'm sorry. No employee there ever asked if I was okay with opting in for messages from them so I don't know how I am opted in. Please Nathan and Kellie stop message me, I know you want returning customers but I won't be coming back because of the messages. Expensive for repairs also. Similar shops in town are cheaper. But this place will send you pictures of the work being done I guess which is nice. But then they'll text your phone 4 times a month after, every month. 4 times a month. Please. read more

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10 stars! First of all, this place could teach a class in good customer service. They went beyond my expectations with their customer service. Secondly, they did excellent work on my car. They also have a loaner car that you can use for free while your car is being worked on. I would recommend this place to my family, my friends, and anybody else in need of a repair. And finally, the best part of all, their doorman is the cutest little dog I've ever seen who wears a suit and tie to work every day. He will not disappoint. read more

My 2003 Toyota Matrix had charging system issues, and was due routine service. The mechanic at Motoring Specialists quickly discovered the problem with the battery and made necessary repairs. When he was done with that, he took care of the routine Maintenace, and even went the extra mile with some minor add-ons and cosmetic niceties! I now can rest assured that my car will start when I need it to and continue to provide me with reliable driving pleasure! Thanks to the mechanics and administrative staff at the best automotive repair shop in the entire area! By the way, did I mention that the staff is extremely courteous, professional, and downright pleasant to work with. I'm glad I won't have to worry about finding a reliable auto repair as long as I own vehicles! read more

My husband and I have been taking both of our cars here for regular service for many years. Today I was incredibly impressed with their customer service. I went in to drop my car off for an oil change, and was promptly driven back to my house since there were no loaner cars available, which is completely fine. About an hour later, Larry gives me a call telling me that they had made a mistake of not changing the service date sticker on my dash, of which I tend to rely on as my reminder, hence the scheduled appointment today. I couldn't recall when my last service was but I had figured it wasn't too long ago. Looking back at my calendar I realized I had seen them in may and their honesty will not go unnoticed. They washed and vacuumed my car, AND then delivered my car back to my house as an apology on their behalf which to me was just a minor mistake, but they still went above and beyond! Thank you to everyone at motoring specialists! You guys are the best! read more

Took my wife's 2018 330i BMW for an oil service. When I made the appointment it was my understanding their cost will be less than the BMW dealership. BMW dealership quoted price for Oil Service $176 plus tax, their charge was $269. They did rotate tires, run diagnostics, and wash car. While the car was being serviced they contacted me to add two more items to the bill, cabin filter, and Brake Fluid Exchange. Their quote for the additional work was $397 dollars. I declined after fact checking with other servicers. Their quote was at least $200 higher then other quotes. They do good work, no issue with that. However, their pricing is super premium and they somewhat "bait and switch you". Anything even close to reasonable pricing for the follow up work, I would have them do the work. Be careful and check other services and pricing before signing up for their services. My review is good work, but super high pricing. read more

Had my car from Thursday morning. Nothing was done/no Plan/no evaluation/absolutely nothing. They are closed Friday-Sunday. By Monday morning they still had no plan/no evaluation. How long were they planning on keeping it??? That's ridiculous. Also have noticed businesses are using COVID as an excuse for poor business practices. Coming from a location that was hit hard with COVID and managed to continue about business. This is sad. Go somewhere else don't waste your time with subpar business practices. Sorely disappointed. read more

Just wow, took a potential new car in for an inspection. The staff were super friendly, car was done same day with no issues. When I hopped in the car, they cleaned it, it smelled great and they even gave me a little thank you gift. A+ service, this will be my new mechanic from now forward. Highly recommend it. Office staff are also super friendly and they have a super cute Yorky dog the greet you at the door. Seriously exceeded my expectations. read more

Motoring Specialists - Auto Repair Near Me - Vacaville, California

Amazing customer service, great technician, very trustworthy and reliable. Easy to schedule service, service done efficiently and the always follow up to make sure everything is working properly. read more

Took my M2 in for servicing today and Motoring Specialists exceeded my expectations. From simple method to book my appointment, and a courtesy reminder the day before. The facility was incredibly clean and welcoming. The service was excellent. You get a complete report sent to you along with pictures of the areas being discussed. Very straight forward, no surprises. As a business owner I appreciate that so much. I am a very happy customer! read more

We've been riding our VW Touareg pretty hard as we travel across country. Vacaville isn't home, but I feel super lucky to have found these folks. They did a complete check up on the car, and kept in touch with me as they found issues and gave me options for how I wanted to proceed. As many have said, Kallie is super friendly and fun to work with. Next time we are in this part of the world, I'll be sure to take the car here again! read more

I ended up coming here because it's one of the few shops who will service European cars. However, this is by far the best auto shop I've been to. Communication was fast, the people who work here are extremely professional and personable. Kallie was especially very helpful and informative during the entire process. They also let me keep my car there for about a week before I could get it towed. I would highly recommend to anyone in Solano county. read more

Great service great customer service great people over all Family own we take our cars there

I was so pleased with their communication process regarding the status of my car; friendly Kalie; thorough assessment of the car and quality work which makes for a better warranty plus other treats that make this customer valued! I wish I had gone to them years ago!! The car runs better than ever! read more

This place is the worst the owner tried charge my 74 year old Mother $1700.00 for what I got done for her for $695.00. And the owner had no explanation why! What a crook..unbelievable never go there ever. If you need automotive repairs message me and I will send you some where for a legit $ where you won't get ripped off. Motoring Specialists ( owner) is a thief. read more

So impressed with the timeliness of service, fair prices, fantastic communication, and quality of work done on my vehicle. They utilize digital photos to pinpoint exact areas of recommended repair and are honest about the the necessity and cost of the service. Highly recommend and will definitely return! read more

I was referred to Motoring Specialists by my father who has taken his Mercedes here for service. I took my car in for an initial inspection and same day I was emailed (and sent link by text), a report of what was going on with the car (with photos!), what needed attention, what needed to be monitored and what was good with the overall car. I decided to have them update items they recommended and couldn't be happier with the outcome. They have excellent customer service and Kallie is so personable and easy to talk to on the phone. She is an amazing service advisor who takes the time to clarify and explain things. I plan to take my other vehicles here in the future if/when I need to have something fixed. Thanks Motoring Specialists! read more

Amazing 5-star service! Very clean lobby, personable staff, free shuttle service, and after hopping into my car, found a thank you gift. First time here and will definitely be back. Very impressed. read more

Motoring Specialists - Thank you gift - Auto Repair Near Me - Vacaville, California

I had been having problems with my Mercedes and really still do want to sell it, if anyone is interested. I had several things repaired on Bainbridge Island, Washington, but the engine light still came on. I will say it was not the cheapest repair, but then it is a d... Mercedes, but since I took it there, the engine light has not come on even once. Everyone was friendly and cordial. read more

We had our truck woked on two weeks agfo. I noted a leak and called Katie right away. She told me , "Bring it in tomorrow." I did. Fixed and back in he same day too. Top quality customer service. Thanks Katie!!! read more

front desk lady so rude it made me extremely uncomfortable i honestly didn't even know what to say i was speechless, don't get an oil change here they rip you off like crazy!! read more

They scanned and inspected my vehicle and produced a nice report, but they left parts of my car loose and unattached in my engine compartment, which I discovered days later when I looked under the hood. Also they wanted to charge me a lot of money to fix or replace something that really should have been just 1hour of labor to clean a part that was easy to access. read more

My check engine light came on in my 2011 VW TDI. The dealership couldn't get me in until several weeks out. Motoring Specialists got my car in within a week, for that I'm giving them 1 star. They charged me $195 to run diagnostics, wiggle a few wires, and switch around two glow plugs. They said the check engine could come on again, in which case they'd replace all 4 glow plugs for $1600! The car is not even worth that much! read more

We just paid you yesterday 1600.00 to repair car; it was not having any mechanical issues: just struts and control arms: TONIGHT MY SON IS STRANDED ON HWY 12!!! WHAT DID YOU DO??? WE came to your shop because of good reviews, but I am very unhappy and upset!!! read more

I was looking for a new mechanic and I found this place, it has an amazing crew up front that answers your every phone call, and question. They were not only on time, but it was also muuuch cheaper than I would've thought my other mechanic would've charged. The shop also has a very genuine feel, they have a cute little doggo in the office and it's right in downtown vacaville. If you care about your car, take it here!! read more

Unfortunately my Range Rover decided to dump all its coolant and needed repairs. Fortunately I was referred to motoring specialist by my friend and they did a great job! Not sure my cars ever sounded or drove so well. They even did a full inspection on everything else while it was there to assure me nothing else was wrong. Kallie and Larry are who I spoke too and dealt with during my cars stay at their shop and they kept me informed with everything and were so nice. Will definitely be a returning customer for all my rover needs. Oh and they warranty all the repairs (parts and labor) for 3 years/36,000 miles! Can't really beat that. read more

I found my new vehicle repair shop! After 3 years of taking my truck to its manufacturer's service center, I gave Motoring Specialists in Vacaville, CA a try because of all the great reviews from their loyal customers. And I must say, I should have made this switch a long time ago. Kallie at the front desk is super courteous and helpful over the phone and in person. She kept our interaction worry free and straight forward. When it came down to the repair cost, it was nice to know all the options they can offer. D.S. took care of my truck and the health inspection plus photos he took were very helpful and beyond my expectations. The other service center I've been going to before did not have anything close to the website/app that Motoring Specialists use. I deal with people every single day and I felt very confident with D.S. because of his outstanding work and honest assessment. Their entire operation has a close family feel to it and their repair cost in my opinion is fair and reasonable. The shop itself is by far the cleanest I've seen in this area and you can tell they take great pride in their work place. Paying for parts and labor is what we'll always expect. But the sense of security and reliability from these guys is what impressed me the most. I'm happy to say that I'll be a loyal client from now on. You guys deserve more than 5 stars! read more

Excellent Service and work completed yesterday and they even washed my car. I will be back for future service. Thanks Again! Bruce Herbert read more

Its always a nightmare when you finally buy yourself a used car and a week later youve got spots on your driveway because Something is leaking. I brought it straight to the team at Motoring Specialists and they went above and beyond my expectations! They conducted a full inspection including PICTURES of everything they looked at which they sent me in a digital email report (screenshots of report attached) and found i had a leaking wiper fluid pump. With my approval they replaced it with the right part which they already had on hand and i was back on the road by the afternoon. They even washed my car! All i can say is exceptional service for a totally reasonable cost. I will definitely be back for my regular maintenance! read more

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This is a follow up on the review of Cordelia C. dated 6/24/18. Motoring Specialists responded to my husbands post by throwing Mercedes Benz Fairfield under the bus by blaming Mercedes for their "mistake". They then go on to trashing my husband. He was upset. He gets that way when people try to steal from him. Motoring Specialists defense for attempting to over charge by $3000.00 is that they are incompetent, not malicious. That doesn't explain the failure to take a picture of the broken piece, as they took pictures of everything else. Motoring Specialists then state the part only "recently" became available. The part has ALWAYS been available. Motoring Specialists try to clean up their lies with more lies. Here is a link to a post on MBWORLD from October 2009 with excerpts pasted in below the link. The excerpt contains the part number. There are other post describing the fix dating back to 2007. https://mbworld.org/forums/sl55-amg-sl63-amg-sl65-amg-r230/322625-interior-door-handle-broken-spindle-door-panel-removal.html "Interior door handle broken (spindle) + door panel removal" "Turns out this is a common problem with the handle on these cars. The handle is two pieces, the metal lever on the inside and a small spindle arm lever inside the door that pulls the lock cable. The spindle arm just pops straight up out of the casing, it's held down with the friction with the plastic holder so pull up slow and steady and it will come right out. When putting it back in, have the spindle as far back as possible towards the back of the door and the handle closed for alignment. Here are the part numbers: Spindle = A 320 766 00 67 (and optional white groment that goes in the hole at the end = A 202 997 12 81)" read more

Great customer service. I like that they go out of their way to make sure you get the right service. They will not do additional work without a verbal confirmation from you and only after giving you plenty of detail about what it is they're doing, how much it will cost, and how long it will take. They offer shuttle service for the Vacaville area. They have a punch card program for oil changes. They also have a referral reward program. I recommend them and I will be a returning customer. I knocked them for the cost to run my check engine code ($129). I personally thought that was a bit high. read more

I had my wheel alignment done by another shop but it made the problems worse. I talked to Larry and Kayla from Motoring Specialist for a second opinion/ possible solution and they took care of my car. They made a complete diagnosis, sort out the 'real' problem and got it done. Larry / Kayla were very professional, honest and they told me what to expect from their service. These are 'very honest people'. I'm glad I met them. Big THANK YOU - Motoring Specialist! read more

I looooooove this place not only do they give you AAA discounts but they give you a free rental ( for those who qualify ) and they are the most caring genuine people you can trust ! I recommend them ! read more

Thank you for the great service on my Audi. Brake work done ,very professional and friendly.